Aurora Charter Oak Behavioral Health Care

Covina, California

1161 East Covina Boulevard
Covina, CA 91724

(800) 654-2673

About Aurora Charter Oak Behavioral Health Care

Aurora Charter Oak Behavioral Health Care is located in Covina, California. They provide adult, child and adolescent inpatient and outpatient mental health treatment services. They have medication assisted treatment for addiction and they treat opioid and substance use disorder among other issues.

Their adult inpatient mental health treatment program helps those who are 18 and over with severe mental health issues. They work with people battling depression and anxiety, bipolar disorder, schizophrenia or psychosis, and people battling substance use disorder that show psychiatric symptoms. They also have a dual diagnosis inpatient rehab program here.

Aurora Charter Oak has adult outpatient services that are intense and can include a partial hospitalization program. They use evidence based practices to make sure you’re on the right path to healthy living and recovery.

Another way they can help is with their child and adolescent behavioral and chemical dependency programs. These are inpatient programs for nine to 17 year olds struggling with mental health issues. Patients can get help with anxiety and panic attacks, depression, bipolar disorder, PTSD, psychosis and schizophrenia and suicidal thoughts. They also address misuse of drugs or alcohol.

They also have an adolescent outpatient mental health program that’s for 13 to 17 year olds. It consists of a partial hospitalization program, an intensive outpatient program and a chemical dependency intensive outpatient program.

For those diagnosed with substance use disorder, they have adult detox and chemical dependency treatment. They also have the Charter Oak Recovery Center which is a residential recovery program that’s located adjacent to the main building.

Previous clients have noted that the staff is caring and are good quality people. Others have reported that the food is good and the beds are comfortable.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. The OP at Aurora is offered during weekdays.

inpatient iconInpatient Rehab

Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.

partial-hospitalization iconPartial Hospitalization Program

The Partial Hospitalization Program at Aurora is a comprehensive, short-term outpatient program that is dedicated to provide treatment to adults who are struggling with mental health or/and substance abuse, it is usually a step down from inpatient rehabilitation. Patients attend 4 groups per day up to five days a week. The program is designed through an individualized treatment plan.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). While in the IOP, individuals attend three therapy groups each day, up to five days a week. The program include local transportation and meals.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

bed iconTotal Beds

134

House check icon Settings & Amenities

  • weight iconGym
  • pool iconSwimming pool
  • home-setting iconResidential setting

Shield icon Insurance

Our Policy: Aurora Charter Oak Behavioral Health Care works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

While participating in dialectical behavior therapy in California, you'll focus on four key areas of skill development: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance. Treatment includes weekly individual and group sessions.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Check icon Accreditations

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California
License Number: 930000031

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 444

Phone icon Contact

Phone icon (800) 654-2673
Building icon

1161 East Covina Boulevard
Covina, CA 91724

Call Now - Help is Available
Get Help Now - 714-406-5787
Question iconSponsored
Edited by:
Kerry Nenn, BSW

Reviews

2.5 (248 reviews)
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Google Rating

2.5 (248 reviews)
LunaBella2006
1 month ago
1

Why do I see so many bad reviews? My daugher will go here in few days. What worries me is that she's got good insurance and that they don't give her the appropriate medication just to keep her there longer. So scarry. Wish these people really cared to really make sure they recover fully. I'm thinking many of the good reviews are paid.

Violet Bosque
2 months ago
5

Literally love it here idk what tf yall yapping abt I loveee miss nancy soooooo much she bought us pizza tyyy miss nancy and this place was so fun even tho I witnesses someone throw up :3 overall it was a great stay. Just please fix the mattresses they're so uncomfortable also I rlly love Samantha for music group and victoria also yanet I think that's how you spell her name and please stop letting bugs in they scare me so much I always woke up to seeing june beetles by my door (yes I was in the kids unit )

Ivory Mata
2 months ago
5

Idk I just like it I've been 2 times literally just got out

Tiffany Chavaria
2 months ago
1

Still traumatized to this day. Had to witness a parent go through a postpartum episode when I was a child. This place was NOT the place to be handling such a case. This was back in the early 2000s. To this day I am not confident that this facility has the proper training on postpartum cases, which are complex and differs from person to person. The mental health care in this country is absolute garbage. Cannot believe this place is still being funded.

Angel
2 months ago
2

terrible experience here and i would never recommend this place to anyone.

heros futurewife
2 months ago
1

A friend in the Ward , Tried killing herself and all they did was lock her out of her room. Wont switch her meds even though she s complained that they aren't helping. and 101 isn't doing anything when she says she s suicidal. shes 12 years old , thought that was supposed to help kids.

Response from the owner2 months ago
Did you try reaching out to our team concerning the situation at the time of the issue? We have a process we follow when their are complaints.
Maddie
2 months ago
2

Was ghetto lowk.. but some of the other teens were chill

Carmen Caicedo
2 months ago
1

Says it provides high quality and affordable treatment & support for those struggling with mental health and/or substance abuse challenges/problems, but is short term facility that not even has it's own doctors in site. Individuals suffering from dual diagnosis need long term facilities that help them along with the families.

kat koder
3 months ago
1

They withheld my prescription of QVAR and gave me the wrong dosage of Albuterol Sulfate. They were not very good at accommodating my needs at all. So yeah, 0/10 would not come here ever again.

Paul Shanahan
3 months ago
1

PLEASE READ THIS !!! We encountered an uncaring and reckless medical staff at this facility. They made decisions and changes to our son s medication with no input from his treating psychiatrist or family. They made no inquiries into his past history of medications and their success or failure. They failed to follow the medication s directions for how to properly end the course of three mood altering and antipsychotic medications that our son had been taking. They released him after one week in a psychosis that has continued for the three weeks since his release. He s worse now than before he entered this facility. While dropping his old medications (cold turkey), they initiated a new medication that has failed to control his psychosis and given us no ability to add medications to end my son s psychosis for two months. They released him to us with a blank Discharge Medication Form on a Friday night with no idea what to do over the weekend. There s no indication that they were even aware of his diagnosis of schizophrenia. My son s treating psychiatrist as well as an emergency room psychiatrist have told us that our hands are tied until this new medication is out of my son s system in five more weeks. The new medication also has drug interaction warnings with the three previous medications that he is now in withdrawal from due to the abrupt ending. This facility and the doctor in charge have put our son s health at great risk, including possible harm to himself and others. Our son was diagnosed with schizophrenia four years ago and this week we had our first physical confrontation. He is now suffering from his most intense psychosis ever and it will likely continue for five more weeks. Four medical professionals, so far, have told us that these actions by Aurora Charter Oaks were not appropriate and cannot be explained or defended. The lack of communication from the doctors is mirrored by the rest of the staff, as they rarely answer the phones and never returned a voicemail message. They did finally communicate to us to say that our son was going to be released on the street if we did not pick him up that night. There were no previous notifications regarding this release. Upon his release, we were not informed of his change in medication or of any future course of medication. We found out three days later from his treating psychiatrist what they had done at Aurora Charter Oaks. If they had bothered to ask, they would have found out that our son had previously taken the oral form of the drug they injected him with. That was changed to a more effective medication, which this doctor/facility abandoned. This all started when our son went to the emergency room for psychosis due to a lack of sleep and a partial non-compliance on his prescribed medications. During his week at Aurora, we thought he was going to get some rest and get back into medication compliance. The staff didn t know this or care enough to even ask. If you have a loved one at this facility, call them or knock on their door daily to make them understand your loved one s condition. Don t assume that they will care enough to ask. Obviously, we will never let our son be sent here again, under any circumstances.

Response from the owner2 months ago
At Aurora Charter Oak, we aim to provide quality outcomes and reduce barriers to care. We appreciate your feedback and would like to encourage to reach our Risk Management department along with our Human Resources department. We value all of our patients and care about patient care experiences. Thank you
IvAn CoRrAl
3 months ago
5

The best team nurces and all staf

Margarita Ortiz
3 months ago
1

A professional

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