Alegent Creighton Health – Bluffs Psychiatric

801 Harmony street
Suite 302
Council Bluffs, IA 51503

Alegent Creighton Health - Bluffs Psychiatric IA 51503

About Alegent Creighton Health – Bluffs Psychiatric

Alegent Creighton Health – Bluffs Psychiatric, located in Council Bluffs, Iowa is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Alegent Creighton Health – Bluffs Psychiatric include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Lindsay Bazer
1 month ago on Google
5
Always friendly and typically respond quickly.I see Susan Mayberry as a therapist and love her! Down to earth, makes me feel comfortable and caring.I see Mick for meds and makes me feel like he's really listening and making sure I get what I need
Response from the owner6 days ago
Thank you for your kind comments! We are dedicated to caring for our communities with love and compassion. We have passed your comment along to them so that they can be recognized.
a,d .m.
1 month ago on Google
2
I did 2 sessions there & I'm not continuing because of the following (money, insurance, didn't receive full hours, doesn't fix what I was there for, not much support, welcome Q&A video of doctor doesn't match sessions, doctor won't refer me elsewhere, etc)assume we can 'vent' with friends family for probably similar results; I'm unsure how people can constantly pay for support; I'm unsure how contacting offices helps; I received vague response; part of our continuing mental health crisis
Response from the owner3 months ago
Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can t directly discuss your comments on this form due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at (402) 343-4412. Thank you.
Parris Raine
7 months ago on Google
5
Ashley Westphallan APRN has been the best provider I have ever had. She is professional, educated, and uses the best possible methods to help.
Response from the owner6 months ago
Thank you for sharing your experience.

Location

Accepted Insurance

Alegent Creighton Health – Bluffs Psychiatric works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (712) 328-2609
Building icon

801 Harmony street
Suite 302
Council Bluffs, IA 51503

Reviews of Alegent Creighton Health – Bluffs Psychiatric

3.3/5 (20 reviews)
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Reviews

Overall Experience
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Google Reviews

3.3 (20 reviews)
Lindsay Bazer
1 month ago
5

Always friendly and typically respond quickly.I see Susan Mayberry as a therapist and love her! Down to earth, makes me feel comfortable and caring.I see Mick for meds and makes me feel like he's really listening and making sure I get what I need

Response from the owner1 month ago
Thank you for your kind comments! We are dedicated to caring for our communities with love and compassion. We have passed your comment along to them so that they can be recognized.
a,d .m.
1 month ago
2

I did 2 sessions there & I'm not continuing because of the following (money, insurance, didn't receive full hours, doesn't fix what I was there for, not much support, welcome Q&A video of doctor doesn't match sessions, doctor won't refer me elsewhere, etc)assume we can 'vent' with friends family for probably similar results; I'm unsure how people can constantly pay for support; I'm unsure how contacting offices helps; I received vague response; part of our continuing mental health crisis

Response from the owner4 months ago
Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can t directly discuss your comments on this form due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at (402) 343-4412. Thank you.
Parris Raine
7 months ago
5

Ashley Westphallan APRN has been the best provider I have ever had. She is professional, educated, and uses the best possible methods to help.

Response from the owner7 months ago
Thank you for sharing your experience.
Cindy
1 year ago
5

I have been going here since 2016 and seen a few different providers. Jamie is amazing and with not one but 2 very painful losses in less than a 2 month span recently has been able to see me when I needed it most, I had an appointment already for the very day I lost my grandfather in July and I called the day after losing my father in August and she got me in the very next day. Christina is equally amazing and really listens when a med either isn't working or is no longer enough on its own l, she cares about what is going on in my life to cause symptom changes or my meds to just stop working. I had been over medicated in the past but I'm happy with the amounts of meds I'm on. Overall I'm happy with my care and feel like my providers listen to my concerns and issues and care about my mental health.

Response from the owner1 year ago
Cindy, Thank you for your kind comments. Every day the staff seeks to provide exceptional care to every patient and family that we serve. I am pleased that you were able to experience the service that we work tirelessly to provide.
Abbigale Olson
1 year ago
5

Mick or Michael is a true therapist who labels himself a a psychiatrist. If you were to go ANYWHERE- go here.When you establish a new care provider, the appointment is 90 minutes long opposed to a 15 minute time slot. Not only is Mick my favorite Psychiatrist to date, he s my favorite therapist as well (he s not a therapist tho!) he is an advanced practice, registered nurse, or a nurse practitioner and in my bias opinion they re better than doctors.Mick got to know me on a personal level and is gifted with his knowledge of drugs to treat mental health.100/10.

Response from the owner1 year ago
Abbigale, Thank you for your kind comments. Every day our staff seeks to provide exceptional care to every patient and family that we serve. I am pleased that you were able to experience the service that we work tirelessly to provide.
Hannah Reed
2 years ago
1

Response from the owner2 years ago
Hannah, thank you for reaching out to us. Our Patient Experience team would like to discuss your concerns with you. Please call our Patient Action Line: (402) 343-4412. We look forward to receiving your call.
Dustin Aherns
2 years ago
3

When Dr.Seamonds was there I had no issues. Now that I have to see others I have had to suffer without my med multiple times. I find it rediculous that they can never seem to get it right even when you give exact directions of what you need. The medical field is sad nowdays. The hypocratic oath means nothing anymore.

Response from the owner2 years ago
Dustin, thank you for reaching out to us. Our Patient Experience team would like to discuss your concerns with you and learn what we can do better. Please send your name and contact number to patientsfirst@alegent.org. We look forward to receiving your email so we can contact you directly. If you wish to call our Patient action line about a clinic, the number is: (402) 343-4412.
Jamie Lee
4 years ago
1

Maria Liwai
4 years ago
1

I get that offices have limited availability for new patient appointments; although I find it unacceptable that it takes many weeks to get in to see a mental health provider, I recognize that it is a systemic problem and not isolated to this office. However canceling an appointment two hours before the appointment time, promising that someone will call back to reschedule, and not fulfilling that promise is NOT systemic and is unacceptable. This happened to us, and after trying unsuccessfully 3 times in a row to get through to the office to reschedule and actually going to the office to reschedule, we we given another appointment 3 more weeks out. Then, a week before the rescheduled appointment, we are notified that the appointment is canceled as the provider has left the practice! When I called to reschedule again, I was told that there are not very many options in CB and if I wasn't willing to travel to Omaha, I'm looking at pushing the appointment out another month or so.This is unacceptable! No makeup clinics, no other providers taking on those not-yet-established patients who have been already waiting for their appointment. Very disorganized and disheartening.

dreya
5 years ago
1

Dr Singh is an entitled, passive aggressive doctor and should not even be allowed to carry a license.DO NOT SEE HIM.

Laura Pike
5 years ago
5

omcdude64
6 years ago
1

Took a friend here that has abused prescription meds for years. The "Doctor" prescribed her a higher dose of what she has been using and gave her back a medication that nearly killed her since it was used with other prescription drugs to make a "Holy Trinity." Very irresponsible and not what I would expect from professionals.

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