Willow Springs Center

Reno, Nevada

690 Edison Way, Reno, NV 89502

About Willow Springs Center

Willow Springs Center is a residential behavioral health treatment center in Reno, Nevada. They work with clients ages 12 through 17 to overcome their challenges during this crucial period to help them and their families move towards a brighter future. They also provide substance abuse education. Clients at Willow Springs Center are under constant supervision to ensure safety. Residents live in secure dormitory style residences with shared living spaces and relaxing amenities. Other services offered include:

During an inpatient program, clients live on campus for the duration of treatment. This is a high level of care traditionally used for clients with severe problems or who come from unstable living situations. The length of residential treatment can vary.

PHP is an intensive form of outpatient care that sees clients visiting the center for treatment from 9 AM to 5:30 PM, Monday through Friday, before returning home for the evening. PHP may include education services.

IOP is another intensive outpatient treatment option. A step down from PHP, clients visit the campus from 2:30 PM to 5:30 PM on Monday, Wednesday, and Friday. IOP is the lowest level of care available at Willow Springs Center.

Willow Springs Center offers specialized support services for military families to better address their unique needs.

Accreditations at Willow Springs Center

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Insurance & Financials at Willow Springs Center

Private Insurance
Self-pay options
Military insurance
Medicaid

Programs at Willow Springs Center

Adolescence program

Children program

Hearing impaired program

HIV/AIDS program

LGBTQ program

Military program

Levels of Care at Willow Springs Center

Outpatient

Outpatient rehabs provide addiction treatment aligned with clients' unique schedule and evolving needs. Many programs offer evening, night, morning, and weekend services to accommodate clients who are working professionals or full-time caregivers. They also provide a full continuum of care, including psychotherapy, recovery-focused life skills training, and, for clients in alcohol and/or opioid recovery, medication assisted treatment (MAT).

Inpatient

Intensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Program gives patients the chance to participate in a structured treatment plan part-time while they transition back to home and work or other responsibilities.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Clinical Services at Willow Springs Center

Cognitive Behavioral Therapy

Substance abuse counselors may apply cognitive behavioral therapy in Nevada during individual, family, or group sessions. Using a goal oriented approach, the therapist will help participants change negative thinking and behavioral patterns to address substance use and related challenges.

Dialectical Behavior Therapy

If you're experiencing substance use disorder, dialectical behavior therapy in Nevada can help you reduce cravings, learn healthier ways to manage stress, and avoid situations that can lead to substance abuse. Treatment includes one on one sessions with your therapist as well as group sessions to practice the skills you're learning.

Group Therapy

Group therapy opportunities in Nevada allow you to see how successful recovery behaviors are modeled by your peers. You learn conflict resolution skills and are empowered to recognize your strengths and overcome your addiction.

Individual Therapy

Individual therapy provides you with a confidential setting to explore the complex factors that contribute to drug and alcohol addiction. Your therapist can provide tailored support and help you develop healthy coping strategies, improve self control, and build a foundation for sustainable sobriety.

Trauma Therapy

Trauma therapy uses trauma focused care to help you understand and manage your emotional and physical responses. Using therapeutic interventions, you learn to reframe the experience. This helps to reduce your anxiety and build your resilience to face future challenges and gain control over your life.

Recreational Therapy

Using recreational therapy in a holistic addiction treatment program allows you to find joy and purpose within healthy activities. You might engage in group games, arts and crafts, and fitness programs that promote relaxation and physical health. These are essential for long term recovery.

Settings and Amenities at Willow Springs Center

Art activities
Residential setting
Private rooms

Contact Willow Springs Center

Website

(775) 858-3303

690 Edison Way, Reno, NV 89502

Call Now - Help is Available

Get Help Now - 775-234-3991

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Reviews

2.7 (128 reviews)

Google Rating

Knox Coleman

4 weeks ago on Google

In the first week I was inpatient another patient told doctors they felt bumps all over their chest and were worried so they asked to be seen by a doctor. They waited a good week and a half for that appointment. When they finally do get that appointment they came back sobbing saying that the nurse took one look, did nothing else and said they were fine. Another time almost half my unit was on bedrest because of the flu. When I got it I asked to be put on bedrest because I didn t feel well. They told me I would have to go with the rest of the unit because I didn t have a fever. Later I was sobbing because I felt horrible and was forced to participate in school when I was unwell. They finally listened to me and put me on bedrest for 24 hours. The next day the same nurse tested me for the flu and what a surprise it was positive. Another girl broke her toe from kicking the wall (her fault but still) it took them a week to get her seen and she came back in a boot. It takes a wild amount of convincing ofr these nurses to do anything to help you other than take your temperature and give you a cup of ice. Patients walking around with untreated broken bones is sick.

Response from the owner9 months ago

Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting https://willowspringscenter.com/contact/. We hope to hear from you soon.

Timothy Tyler

1 month ago on Google

Response from the owner1 month ago

Hello, Timothy. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit https://willowspringscenter.com/contact/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.

Jennie Woodruff

There aren't words to express my gratitude for the treatment my child received at this facility. The doctors, therapists and staff are, in my opinion, the best of the best. I highly recommend Willow Springs to any family trying to get help for their struggling children. They gave us the ability to heal as a family. We learned valuable tools that have allowed us to develop better habits and provide better support for our child. I recommend the DBT method that Willow Springs provides. Our child expressed gratitude for the opportunity to learn why they were having issues and how to navigate life to avoid serious problems in the future. The 6 month stay was gruelling for the entire family, but well worth the sacrifice. Thank you, Willow Springs!!

Hi, Jennie. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/WillowSpringsCenter. Thank you again for sharing your thoughtful comments with us.

Earl Laih

2 months ago on Google

This is a parent review.Willow Springs seems to have some serious ethical issues in their approach to care and families. It's hard to build trust and a therapeutic relationship when you're certain you're being lied to. Behavior like this from an organization doesn't give youth "warm fuzzy" that they are doing the right thing while taking care of your child.Would not recommend.

Response from the owner2 months ago

Hi, Earl. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting https://willowspringscenter.com/contact/. Again, thank you.

Lana Ellison

3 months ago on Google

Willow springs saved our family from a crisis where we would not be able navigate from by ourselves. My child was on the brink of being homeless and being a drug addict. Willow springs is a locked down facility and I could be in peace she would not ran away and DBT program gave very valuable skills to use in challenging situations while psychiatrist and family therapy was working on stabilization of family situation. Another great source at the facility is a family connection program for support of parents. All the staff is very polite and professional.Cannot be grateful enough.

Response from the owner3 months ago

Hi, Lana. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your feedback, please provide us with your contact information by visiting https://willowspringscenter.com/contact/. We hope to hear from you soon.

Cosmic Algae

I went to Willow Springs in 2007 when I was 14, I am now 30 years old and still have horrible memories of this place. Staff would openly mock/make fun of us. Would purposely cause tension between patients for no reason then to have a laugh, openly, in front of us. There is so much more I could say but this review is long enough as is. There is no compassion here, there is no sense of safety. Do NOT send your children here.

We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting https://willowspringscenter.com/contact/. Thank you for reaching out.

Soul infused

4 months ago on Google

HELLO WILLOW, ITS SHAWN PROCTORRRRecently I was out in here (to be specific from dec;26th to march;25) 2023-24 and at first I really hated the place but then I realized it actually helped me so so much. Im 5+ months clean of drugs and self harm and thanks to this place its highly likely I ll stay clean. As many of the bad reviews there are in this place I highly recommend sending your kids here if they struggle badly with mental health/drug abuse, I used to absolutely despise my mom but also once again thanks to this place me and my mom are healthier than ever and a good communication, i thank all the staff but these ones in particular,Skyla,aiden,Elsie,finau,tay,joe,and so many others, everyone really thank you so much and I hope you see this skyla

Response from the owner4 months ago

Hi, Shawn. Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!

REBECCA WEBER

This place, doctors and staff helped create a miracle in my life. I m not sure where we would be today without your help. Thank you for all you do, ignore the negative and keep being the light for these children.

Hi, Rebecca. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!

Miki Fox

There are not enough words to state how grateful I am for this place and the people that work here. We are from Oklahoma and we found out about this place through a support group online that I am involved with. Our first journey to Willow my daughter made progress, but unfortunately insurance booted her too early against everyone's wishes and appeals filed. After several months she had to return. This return she was in much worse shape than the first time. They helped her to regain her physical and mental health. They also helped her to complete high school. They put together a beautiful and thoughtful ceremony for her and our family. I will forever be grateful for that special day.Returning to Oklahoma was not an option for our daughter due to safety concerns. We were lost and overwhelmed as to what the next step would be because she was aging out of Willow. They worked tirelessly to find a path for her that would lead her to success. They never gave up on her and they treated her with love and respect. They made a way for her to successfully move into adulthood and continue with treatment outside of the facility.As stated earlier there are not enough words to express my gratitude. It saddens me to read all the negative reviews. I have nothing negative to say about this place or our time spent there, which in total was almost a year. This place (doctor, therapist, and staff) and their willingness to accept my daughter a second time is the only reason she is still alive today.When your child struggles with mental health life can be very, very dark, but we found our light thanks to the wonderful people who work here.

Hi, Miki. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your feedback, please provide us with your contact information by visiting https://willowspringscenter.com/contact/. We hope to hear from you soon.

Joshua Kopiczko

5 months ago on Google

Willow springs rlly impacted me. So anyways if anyone from the boys unit from January 2024 to febaruy 2024 Rember me (ridge) my Snapchat is ( Joshua_kopizcko) Matthew or Caleb or jay anyone else pls add me

Anna Bryan

Response from the owner5 months ago

Hello, Anna. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit https://willowspringscenter.com/contact/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.

Sara Nemitz

6 months ago on Google

even though this place kicked me out it was very good to stop telling me the kids help me and the food was good it was a really good place I suggest this place

Hi, Sara. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://willowspringscenter.com/contact/. We hope to hear from you soon.

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