Detox
Awful. Staff verbal confrontations. The main nurse is beyond rude. The receptionist person gives a horrible first impression. Not sure who the head person is there but the atmosphere is one of discord and discontent. Will never go back and would never recommend the place.
About Wekiva Springs Center
Wekiva Springs is a mental health and addiction treatment center in Jacksonville, Florida. You’ll find care to meet your unique needs with medical detox, inpatient rehab, and outpatient options. Adults, seniors, and Veterans can recover in a supportive environment with proven therapeutic approaches and a multidisciplinary team.
Their programs provide customized care plans with individual and group sessions, 12-Step groups, and recovery support. You’ll build coping skills to promote recovery in group sessions focused on goal setting and accomplishment, emotional management, communication skills, addiction education, boundaries, and more.
What’s great about this facility is their dedication to individualized care. They offer multiple specialized programs for women, Veterans, and seniors. Each program integrates tailored treatment and trauma-informed care appropriate for these unique populations.
Another feature that stands out to me is their amenities and accommodations. They provide an inviting home-like atmosphere with a full gym, outdoor pool, and courtyard. They’re also one of the only facilities in the region to welcome service dogs. You’ll have access to supplemental care for holistic healing, like art and recreational therapy. They strive to offer everything you need to be comfortable in treatment.
Latest Reviews
The place is very clean spacious and comfortable, all the staff seem comfortable with their job title positions and it shows by the way they treated you with real compassion, with that brings a very low stress atmosphere facility for staff and the patience with mental health issues. The facility has programs that keep you busy all day, including time schedule for breakfast in a separate real dining room with clean chairs and tables with a modern stainless steel buffet style type serving where you get meet the cook, afterwards you get your morning medications along with group therapy in the private TV room so the noise does not spread throughout the facility, the place keeps you busy as you line up to go into a large Recreation room way down the hallway in another section of the large facility the recreation room has a basketball court weightlifting equipment arts and crafts and more. The schedule keeps you going as it is time for lunch and the food is excellent with hot meals plenty of food extra heapings and again you get the meet the cooks and thank them everybody is thankful and pleasant, the schedule keeps you busy as now it's time for afternoon medications for some patience, others get to smoke a cigarette outside and the TV room is always open, counseling and a doctor visit occurs with your individualized scheduling. You get your own room with a roommate and a private bathroom the kind nurse even does your laundry for you. I was honored to meet the veterans I was honored to meet the broken people and the homeless people, much was to be learned in group therapy, Wekiva Springs Center took care of those people and I believe that Wekiva Springs Center should be the blueprint of all mental health facilities everywhere.
Response from the owner6 days ago
Hi, J D. It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
I wanted to give this place a higher score bc the staff in my Unit was so great & helpful. Even had one write a formal complaint about me even being in that unit it the first place bc it was for more unstable patients & it was clear I didn't belong there. Several of the staff in that unit shared the same sentiment. I would've over looked that bc the staff in that unit were amazing, but the care workers that work with you on getting discharge ABSOLUTELY TERRIBLE.First of all I was in a situation where after I left I would have no where to go. They asked me if I needed help with housing or if I had a place to go afterwards I said no, and they said they would look into it for me & help me find a place to go.I was there for 3 days & before my discharge they asked me, "so where are you going after this", & I reminded them that I was homeless & they said they were looking into places for me. That was frustrating, but I let it go bc then she went to get information for me to look into a few places.But they discouraged me from going to a Jacksonville shelter bc they are "rough". In the end another care worker takes over & she says we're going to send you to a shelter downtown. She said that they called them and when I got there I could connect with the staff there & work with them for safer temporary housing.Previously I was in a very abusive living situation that I escape, so I felt a rough shelter was better than that.Well, they put me in a van that takes me to the shelter I go up to the counter and give them my name & tell them that I just got out of wekiva. Well, he goes though a book, looks at me, and says, "we don't have any beds for you".He points me in the direction of 2 other shelters & I walk to them and they're full too. So they sent me downtown to this place & didn't even check to see if there were beds available! Why say you were going to help me & take care of it, if that isn't what you were going to do. I'm homeless in downtown jacksonville in the cold sleeping outside. The shelters are impossible to get into. This really upset me bc I feel like they just took my insurance money then tossed me out on the streets. So messed up.They don't give a damn about you once you leave that building. You send me across town telling me id be safe there, but you didn't insure id be safe!?I'm so beyond livid.
Response from the owner1 week ago
Thank you for the review, Arty. We would like to work with you directly about your feedback. Could you please visit us at https://wekivacenter.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
most worst place to be committed if you're on the autistic spectrum. these people are not trained on being empathetic with their patients in the slightest.edit; years later, as someone who has baker acted in multiple states, this place still holds so much trauma for me from how bad they treated the patients. locking me in a room filled with glass windows/doors so everyone can watch me cry and beg for help at my lowest. shoving a shot in me just so they don't have to deal with a crying patient, as locking me in a room for everyone to gawk at wasn't punishing enough. thankfully a younger girl, around 16 at the time shared her lunch and showed me more compassion than the entire staff. i have never been in a place so lacking of compassion and emotion. i am honestly surprised this place is still open... it needs to be shut down ASAP. how are people suppose to get help if this is what they are greeted with?
Response from the owner1 week ago
Hi, Valerie. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://wekivacenter.com/contact-us/. Thank you again. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.5 / 10
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Accepted Insurance
AvMed
Cenpatico
Concordia
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Private Setting -
Yoga Studio
Accreditations
LegitScript has reviewed Wekiva Springs Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
LegitScript verified in
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(904) 295-1995 
3947 Salisbury Road
Jacksonville, FL 32216
Get Help Now - 904-658-1359
Who Answers?
Who Answers?
Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner
