Wadley Regional Medical Center – Behavioral Health

2001 South Main street Hope, AR 71801
Inpatient

About Wadley Regional Medical Center – Behavioral Health

The Wadley Regional Medical Center at Hope, located in Hope, Arkansas, offers mental and behavioral health care for youth and adults, including specialized programs for seniors aged 65 and older. They provide general outpatient treatment in a primary care setting for clients of all ages and high intensity inpatient treatment and aftercare support for seniors.

Outpatient treatment is available to children, adolescents, and adults in a primary care setting. Clients receive medical and mental health assessments and personalized care plans. They may also engage in addiction counseling and recovery education. Referrals for inpatient alcohol and drug rehab treatment will be provided as needed.

Golden Care, their inpatient geriatric psychiatric care program, consists of a 12 bed unit in a hospital setting. Every participant has a comprehensive evaluation and individualized treatment plan, which may include family, individual, and group therapy, medical team coordination, recovery education, and therapeutic recreation. Family involvement is central to the treatment process. Referral sources and family members receive regular updates on participant progress.

Their aftercare programs enable complete wraparound care aligned with clients’ changing needs and may include step down and transitional support, housing assistance, connections to community resources, and referrals to additional care as needed.

The Wadley Regional Medical Center at Hope accepts a wide range of insurance plans, including Medicare, Medicaid, Blue Cross Blue Shield, Cigna, Humana, and more. Contact your insurance provider to get full details about your insurance plan, including out of network benefits.

Latest Reviews

Annette White
1 week ago on Google
5
Every one was really nice
Allhail Dragon
3 months ago on Google
1
I have never hated a hospital so much. It took all I had not to cuss out the person asking me questions. Im in so much pain I can hardly think. The words out his mouth was and you expect us to do what? NOTHING apparently. I felt more interrogated than I felt like he was trying to help. He even looked at his phone while I was talking. Treated me like I was a pill addict. I never take meds even for my bipolar disorder and anxiety. Even after surgery I wasted more pain pills than I took. Just sat on my counter collecting dust so if I'm seeking help it's because I'm in extreme pain. Y'all made me never want to get help again even on my death bed. Y'all need to learn how to treat people and be kinder to those that come to you. Not automatically assume they take pills. OH and apparently the reason I was freaking out so bad thinking my blood pressure was high is due to having a panic attack. Which the dr. Would have caught had anyone listened to me. Which was happening because the pain I'm in.
Response from the owner2 months ago
We are sorry to hear about your recent experience at hospital. I am happy to talk with you about the details of your experience if you would like to call me at (903) 798-8085. My name is Shelby Brown.
Ms Charley Ann
5 months ago on Google
1
If I could do a minus "star" rating I most definitely would! I came in by ambulance right before Thanksgiving 2023 with severe pain. Wadley not only missed a screw in my scans but then had the nerve to patronize me. I was there for just a shot of heavy-duty pain medication so my mom and partner could drive me to Little Rock, AR. I had a screw coming out of my vertebra after having three rods replaced with four new rods after two had snapped in my spine. Less then a month and this screw was tearing my lower back muscles and I was trying to get to UAMS for emergency surgery @ 1am. In the meantime with being wheelchair bound again and screaming in pain. I had to goto the bathroom but a mean-spirited redheaded nurse refused to get me a bed pan and wanted to go to the bathroom alone. I have rods from my tailbone to between my shoulders so, wiping myself is not going to happen. Anyhow, she brought in a wheelchair finally and ordered me to transfer by myself. I told her I needed a transfer board. She was exhausted with my situation and my family hadn't gotten here already. This certain redheaded nurse said she'd get me up to transfer me, which I begged her not to drop me. I couldn't put weight on to my legs at all, I told her I couldn't at all. Guess what? She dropped me to the floor with half my body sliding up under my wheelchair bruising my legs in multiple areas and ripping a thigh muscle as I fumed in pain. I howled in pain as she ran out of the room leaving me on the floor underneath my wheelchair. She brought back four other nurses and a Security Guard Officer to get me off the floor. Doctor came in to give me pain shot for the trip to Little Rock, AR. Took my family to help with two men, a wonderful dark haired nurse and the Security Guard to get me into my vehicle. Get "other" nurses, security, and such, even the doctor was spot on, but if a sour faced hateful redheaded piss poor excuse of a nurse is on your Emergency Room triage team, quietly get up and leave. She is truly a foul poor excuse for a nurse and should never be near living patients.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Accepted Insurance

Wadley Regional Medical Center – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Ralph de la Torre, MD

Chairman & CEO

James Karam

President

Ruben Jose King-Shaw, Jr.

Chief Strategy Officer

Dr. Michael Callum, MD

Executive VP

Contact Information

Phone icon (870) 722-3800
Building icon

2001 South Main street
Hope, AR 71801

Fact checked and written by:
Anna Spooner
Edited by:
Miakayla Leaverson, BS

Reviews of Wadley Regional Medical Center – Behavioral Health

3.29/5 (163 reviews)
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Reviews

1

To feel this bad, I think it would be better to stay at home. This place is so wrong that I honestly do not think it deserves the star that I will give it. I do not have much to say but this place is disgusting, and the people who work are too. Not recommended for anyone who ... Read More

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (162 reviews)
Annette White
1 week ago
5

Every one was really nice

Ronald Jewell
1 month ago
2

Allhail Dragon
3 months ago
1

I have never hated a hospital so much. It took all I had not to cuss out the person asking me questions. Im in so much pain I can hardly think. The words out his mouth was and you expect us to do what? NOTHING apparently. I felt more interrogated than I felt like he was trying to help. He even looked at his phone while I was talking. Treated me like I was a pill addict. I never take meds even for my bipolar disorder and anxiety. Even after surgery I wasted more pain pills than I took. Just sat on my counter collecting dust so if I'm seeking help it's because I'm in extreme pain. Y'all made me never want to get help again even on my death bed. Y'all need to learn how to treat people and be kinder to those that come to you. Not automatically assume they take pills. OH and apparently the reason I was freaking out so bad thinking my blood pressure was high is due to having a panic attack. Which the dr. Would have caught had anyone listened to me. Which was happening because the pain I'm in.

Response from the owner3 months ago
We are sorry to hear about your recent experience at hospital. I am happy to talk with you about the details of your experience if you would like to call me at (903) 798-8085. My name is Shelby Brown.
Ms Charley Ann
5 months ago
1

If I could do a minus "star" rating I most definitely would! I came in by ambulance right before Thanksgiving 2023 with severe pain. Wadley not only missed a screw in my scans but then had the nerve to patronize me. I was there for just a shot of heavy-duty pain medication so my mom and partner could drive me to Little Rock, AR. I had a screw coming out of my vertebra after having three rods replaced with four new rods after two had snapped in my spine. Less then a month and this screw was tearing my lower back muscles and I was trying to get to UAMS for emergency surgery @ 1am. In the meantime with being wheelchair bound again and screaming in pain. I had to goto the bathroom but a mean-spirited redheaded nurse refused to get me a bed pan and wanted to go to the bathroom alone. I have rods from my tailbone to between my shoulders so, wiping myself is not going to happen. Anyhow, she brought in a wheelchair finally and ordered me to transfer by myself. I told her I needed a transfer board. She was exhausted with my situation and my family hadn't gotten here already. This certain redheaded nurse said she'd get me up to transfer me, which I begged her not to drop me. I couldn't put weight on to my legs at all, I told her I couldn't at all. Guess what? She dropped me to the floor with half my body sliding up under my wheelchair bruising my legs in multiple areas and ripping a thigh muscle as I fumed in pain. I howled in pain as she ran out of the room leaving me on the floor underneath my wheelchair. She brought back four other nurses and a Security Guard Officer to get me off the floor. Doctor came in to give me pain shot for the trip to Little Rock, AR. Took my family to help with two men, a wonderful dark haired nurse and the Security Guard to get me into my vehicle. Get "other" nurses, security, and such, even the doctor was spot on, but if a sour faced hateful redheaded piss poor excuse of a nurse is on your Emergency Room triage team, quietly get up and leave. She is truly a foul poor excuse for a nurse and should never be near living patients.

Aaron Walker
5 months ago
1

Jordan Griffin
5 months ago
1

They Are RUDE, They don t care about the patients. And if you aren t a fully functioning hospital at night then why are you even open?

Response from the owner6 months ago
Jordan, I am sorry for your recent experience. Please call me directly at (903) 798-8085 to share more of the details so that we can fully investigate. My name is Shelby Brown.
Lucinda Gordon
7 months ago
1

Response from the owner8 months ago
Hello Lucinda. We are sorry to hear about your recent experience at our hospital. We welcome your feedback and details of your visit. Please feel free to contact me at (903) 798-8085. -Shelby Brown
Kevin Nason
8 months ago
4

El Dorado Star
1 year ago
1

Worst hospital ever. Will never go back.

Response from the owner1 year ago
We are sorry to hear about your recent experience at our hospital. Please feel free to contact me directly to share the details of your visit. My direct number is 903-798-8085. -Shelby Brown
Donna Carr
1 year ago
2

I went to the emergency room with chest pains on 4/28/23. I saw the doctor once when she first got there. After all the tests came back the nurse told me it wasn't my heart. Several nurses came in to discharge me, when I asked uf the doctor was coming in ti talj yo mr yhey said that they thought he haf been in. The 3rd nurse came in I had, enough about waiting for the doctor I got my papers and left. I know that nothing will happen because he is a doctor. I am really upset about the whole ordeal. He's a doctor who has no bedside manners.

Response from the owner1 year ago
Ms. Carr, thank you for taking the time to let us know about your recent experience. I do hope you are feeling much better. At your convenience, please call me at (903) 798-8085 to discuss in further detail. -Shelby Brown
Erik Jenkins
1 year ago
1

Response from the owner1 year ago
Mr. Jenkins, please feel free to call me to share the details of your experience at Wadley Regional Medical Center at Hope. My number is (903) 798-8085. -Shelby Brown
DeMaris Henage
2 years ago
5

I was sent to Wadley by my doctor for x-rays. Everyone was helpful and friendly and efficient. I was very pleased with my time there.

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