Vera French – Community Mental Health Center

Davenport, Iowa

1441 West Central Park Avenue
Davenport IA, 52804

(563) 383-1900

About Vera French – Community Mental Health Center

The Vera French Community Mental Health Center offers a full continuum of mental health treatment and services for children and adults. They provide residential, outpatient, crisis stabilization and outreach services to individuals with mental illness including those with co-occuring substance abuse disorder.

Residential treatment is for individuals who have a severe mental illness. Vera French provides holistic, individualized treatment based on each person’s needs. Treatment is not time-limited which makes this a good option for those with a dual-diagnosis who need more support than provided in many time-limited drug rehab facilities.

The Vera French outpatient team consists of medical professionals such as psychiatrists, psychologists, nurse practitioners, licensed social workers, and licensed mental health counselors. Clients may participate in psychiatric assessments, individual, group and family therapy, and medication management.

Same day access provides an initial counseling evaluation for new clients.

Vera French accepts most insurance providers such as Cigna, Blue Cross/Blue Shield, Beacon, Magellan Health and others. Contact your provider to verify coverage as out of network benefits may vary. Financial assistance is available.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

Teen Program

adult-program iconAdult Program

Child Program

Seniors Program

hearing iconHearing Impaired Program

men iconProgram For Men

women iconProgram For Women

young-adult iconYoung Adult Program

military-hat iconMilitary Program

Shield icon Insurance

Our Policy: Vera French – Community Mental Health Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (563) 383-1900
Building icon

1441 West Central Park Avenue
Davenport IA, 52804

Call Now - Help is Available
Get Help Now - 515-349-1544
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Fact checked and written by:
Mari Mendoza, BS
Edited by:
Courtney Myers, MS

Reviews

2.41 (50 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (49)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
3

I always feel safe at Vera French. They provide good care. The only two things I don't like are the two short notice appointment cancellation policy and the issues when it comes to the refill of the medications. Besides that, it's ok.

Reviewed on 3/8/2019
Overall Experience
Date Submitted

Google Rating

2.4 (49 reviews)
Debbie
2 months ago
1

Living next door to the seriously mentally ill is challenging to say the least, your boundaries are constantly tested and you become a pawn in their manipulative games. Vera French does little to discourage this behavior and at times seems to encourage it by rescuing there clients time and time again from any consequences for their actions no matter how disturbing or disruptive it is. Vera French needs to be reminded that part of living independently is being a good neighbor or at least not terrifying the neighbor lady repeatedly and considerer everybody's mental health when it comes to dealing with the seriously mentally ill.

Matt
2 months ago
2

I used to plunge toilets there. Found out they house residents in mold infested dwellings. Mold causes mental health problems...hmmm! Someone should check into that place quick.

Richard
2 months ago
1

One of the most disturbing and disgusting mental health centers in Iowa. I have worked for this establishment and the way they treat staff is both volatile and horrifying. This goes for clients as well. I have seen the way clients are treated and talked about by staff and It makes me sick, which is why I could not remain at the location any longer. Both staff and clients are put in consistent danger. Clients are under constant HIPPA violation and have no idea. I would shut this place down if I could.

Response from the owner2 months ago
Dear Richard, We are sorry to hear that you had a negative experience working at Vera French. We take these allegations very seriously and we are committed to providing quality care for both our staff and our clients. Our services are based on professional, person-centered, and confidential principles, and we comply with all the regulations and standards that govern our field. We also welcome feedback and complaints, and we work hard to resolve them as soon as possible. I invite you to reach out to me directly so that we can have a respectful and constructive dialogue about your concerns. Thank you! Rich Whitaker, CEO, Vera French CMHC, 563-383-1900
mandapanda92385
2 months ago
2

Somebody gets their communication all screwed up, and it affects not only the person but their medication and now the pharmacy. I will be leaving a similar reading on the Pharmacy. after several years of having issues with attitudes having to call to remind them when my prescriptions were ready, Them always telling me to call Vera French and talk to them because they can t do anything. I ve had a lot of problems with the quality of care from the therapists, And the therapist that I had matched with, they changed locations and didn t give me any of her information so that I could choose to follow her. When I had asked for information about her, they gave me insurance information instead. Unfortunately, this is one of the only places that you can come to to try to get Support for mental illness- I get it that the receptionist are messengers and they try to do the best they can however not one single nurse has called me back since I called for a refill on Tuesday. It s Friday and I m without my seizure/anxiety medication. And the pharmacist had the nerve to say that I wouldn t expect any withdrawals for the entire weekend Now I m facing having to go to the hospital because I ve experienced these withdrawal symptoms before the same thing happened lack of communication no nurses calling me and I had to tough it out at home and I thought I was going to die. Someone somewhere somewhere has got to do better than this. Incredibly disappointed.

Response from the owner2 months ago
Thank you for your feedback. Based on your feedback, we discovered an internal error within our new electronic health record system that impacted several of our clients. We are diligently working with our staff to resolve this issue and prevent it from happening in the future. We apologize that you had a bad experience with our organization and we are dedicated to making future contacts better. A staff member has reached out to you to get your immediate issue resolved. Please contact us through our main line 563-383-1900 if there are any additional questions or concerns.
Katie
3 months ago
1

Would rate it zero stars if I could. I literally don t even know where to begin. They are rude. They don t answer the phone. They leave people without medications after they lie about refilling them. It is incredibly unsafe to put patients in this position. As a nurse I know the importance of not stopping antipsychotics/related medications cold turkey. They don t care what happens to their patients. They can t keep staff which is very telling as well. I am incredibly disappointed by the care this place provides. Do not go here yourself and do not send anyone you love here.

Jacob Windham
5 months ago
1

So rude when you call they can't answer a question by the time they've hung up on you.Happens again.Then again.Then again.Then finally someone says oh that's a very easy question, why were they even rude? When you ask for a manager of some sort.Then that manager starts hanging up when she still didn't answer your question when you had to call back to confirm she received an email?No thanks, not even worth the drive.

Sadi Negus
5 months ago
1

There is not any handicapped entrances, only stairs. Most of the employees are rude, even some of the doctors.

Theresa Andersen
5 months ago
1

Vera french used to be a safe place to go used to be a safe place to go for mental health. I have been going to Vera french I have been going to Vera fridge on and off on and off since I was a teenager. And right now I m actually really angry and I m not continue on continuing with mental health because when I went to see the doctor at Vera French, the doctor did not listen to me when I told her that I had a reaction to a specific medication. She decided to prescribe it anyway reaction and I don t trust any doctor at your French if she had just listen to me the first time, neither one of us would be in this predicament

Erin Ray
6 months ago
1

Lost my insurance because my mental health so now my mental health doesn t matter and I m back to square one

Lindsay Keegan
6 months ago
1

Do not recommend. They allow their clients to live in filth. In homes especially. They let them sleep on broken beds for months. Or have non working smoke detector in home. They allowed a client to lay on the floor for hrs. If you are not in the click, they will make u feel horrible and uncomfortable. And the pay is horrible for the conditions you work in. Do not recommend working there. The clients are not #1. Also did I mention extremely rude management. Run

Erik Lorenzen
7 months ago
1

Your inept staff supported by 1000s of stupid ads to try to get more staff when you don t care seems stupid. Spend lots of money and give horrible service.

Matt Johnson
10 months ago
1

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