I always feel safe at Vera French. They provide good care. The only two things I don't like are the two short notice appointment cancellation policy and the issues when it comes to the refill of the medications. Besides that, it's ok.
About Vera French – Community Mental Health Center
The Vera French Community Mental Health Center offers a full continuum of mental health treatment and services for children and adults. They provide residential, outpatient, crisis stabilization and outreach services to individuals with mental illness including those with co-occuring substance abuse disorder.
Residential treatment is for individuals who have a severe mental illness. Vera French provides holistic, individualized treatment based on each person’s needs. Treatment is not time-limited which makes this a good option for those with a dual-diagnosis who need more support than provided in many time-limited drug rehab facilities.
The Vera French outpatient team consists of medical professionals such as psychiatrists, psychologists, nurse practitioners, licensed social workers, and licensed mental health counselors. Clients may participate in psychiatric assessments, individual, group and family therapy, and medication management.
Same day access provides an initial counseling evaluation for new clients.
Vera French accepts most insurance providers such as Cigna, Blue Cross/Blue Shield, Beacon, Magellan Health and others. Contact your provider to verify coverage as out of network benefits may vary. Financial assistance is available.
Latest Reviews
Somebody gets their communication all screwed up, and it affects not only the person but their medication and now the pharmacy. I will be leaving a similar reading on the Pharmacy. after several years of having issues with attitudes having to call to remind them when my prescriptions were ready, Them always telling me to call Vera French and talk to them because they can t do anything. I ve had a lot of problems with the quality of care from the therapists, And the therapist that I had matched with, they changed locations and didn t give me any of her information so that I could choose to follow her. When I had asked for information about her, they gave me insurance information instead. Unfortunately, this is one of the only places that you can come to to try to get Support for mental illness- I get it that the receptionist are messengers and they try to do the best they can however not one single nurse has called me back since I called for a refill on Tuesday. It s Friday and I m without my seizure/anxiety medication. And the pharmacist had the nerve to say that I wouldn t expect any withdrawals for the entire weekend Now I m facing having to go to the hospital because I ve experienced these withdrawal symptoms before the same thing happened lack of communication no nurses calling me and I had to tough it out at home and I thought I was going to die. Someone somewhere somewhere has got to do better than this. Incredibly disappointed.
Response from the owner4 months ago
Thank you for your feedback. Based on your feedback, we discovered an internal error within our new electronic health record system that impacted several of our clients. We are diligently working with our staff to resolve this issue and prevent it from happening in the future. We apologize that you had a bad experience with our organization and we are dedicated to making future contacts better. A staff member has reached out to you to get your immediate issue resolved. Please contact us through our main line 563-383-1900 if there are any additional questions or concerns.
So rude when you call they can't answer a question by the time they've hung up on you.Happens again.Then again.Then again.Then finally someone says oh that's a very easy question, why were they even rude? When you ask for a manager of some sort.Then that manager starts hanging up when she still didn't answer your question when you had to call back to confirm she received an email?No thanks, not even worth the drive.
There is not any handicapped entrances, only stairs. Most of the employees are rude, even some of the doctors.
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Contact Information
(563) 383-1900 
1441 West Central Park Avenue
Davenport IA, 52804
Get Help Now - 563-219-7437
Who Answers?
Who Answers?
Fact checked and written by:
Mari Mendoza, BS
Edited by:
Courtney Myers, MS
