Truman Medical Centers – Behavioral Health

300 West 19th Terrace Kansas City, MO 64108
DetoxInpatientOutpatient

About Truman Medical Centers – Behavioral Health

Truman Medical Centers - Behavioral Health offers alcohol and drug rehab services in Kansas City, Missouri. The center provides medication assisted treatment, outpatient programs, and aftercare for young adults and adults. Telehealth is available.

Clients may be eligible for FDA approved prescriptions, such as methadone, buprenorphine, naloxone, and disulfiram, to prevent relapse and ease withdrawal pains and cravings. Clients are supervised during dosing and throughout their treatment.

In addition to medication management, clients also participate in individual and group counseling to build emotional wellness. Education workshops and enrollment in 12 Step programs may also be available.

All alumni receive continual care and support. Truman Medical Centers may make referrals to other branches and social services, as well as outside facilities and programs.

The center offers self pay and financing options. The center is in network with Medicare and selected Medicaid plans.

Latest Reviews

Corrin
2 weeks ago on Google
1
I would not recommend this facility at all. I was spoken down to and talked at by the psychiatrist and her supervisor. They changed a medication I had no concern for and ignored the medication that I had serious questions about. They chose to not prescribe the only anxiety medication that works for me because I hadn t been prescribed it in 3 months although I told her already that I had rationed this particular medication and have never been off of it. She made the decision not to prescribe a medication that I will now suffer violent cold turkey withdrawals from. They focused on my weight loss surgery through saint lukes more than they did my concerns of my manic cycles and episodes. I have never felt more triggered of past trauma (my eating disorder and body dysmorphia) than I did after walking out of that 2 hour assault on my mental health. I am still struggling today with all that occurred. I felt judged and manipulated. As of now I have no choice but to return in January, but I will be seeking other services.
Liz Payton
3 weeks ago on Google
1
I have been coming here for four years, and every single month, they are unable to send refills for my medication on time. Every month, I withdraw from my medication and spend 2-3 days in bed and am unable to work. Literally, the only way to get them to send my medication on time is to physically go to the location and ask to speak to the head nurse. The psychiatrists are very nice and understanding, though, and that's why I am staying.Sept. edit -Late again. Called and left voicemails. The phone number for the nurses line does not work, so I have to ask the front desk to transfer me to the nurse line.Dec. edit -My doctor and nurse have decided to take over a week to send a refill for my medication. I have called about six or seven times in the past week. They called me once, assuring they would send the medication refill and said it was my fault for missing an appointment. I had food poisoning and ended up in the hospital. This is a stimulant medication I am withdrawing from now. Even after saying they would send it, two days later, the pharmacy has not gotten the prescription. I am so tired of the back and forth
Kristina Long
1 month ago on Google
1
Still waiting for a call back 3 weeks now as well as waiting 3 weeks for them to send in notes to the pharmacy so I can actually have the meds prescribed
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Accepted Insurance

Truman Medical Centers – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Assertive Community Treatment (ACT) is a structured way of helping those with major mental illnesses and/or substance abuse by bringing services directly to the patient in home. Instead of hospitalization or an outpatient program, staff members like social workers, psychiatrists, and counselors come directly to the patient’s house for treatment. ACT is used primarily for those with severe and persistent mental illness like schizophrenia or bipolar disorder, some of whom also contend with substance abuse. ACT can be short- or long-term (months to years), and provides the same multidisciplinary, 24/7 staffing of a psychiatric unit, but in the comfort of the patient's own home and/or community.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (816) 404-5700
Building icon

300 West 19th Terrace
Kansas City MO, 64108

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Truman Medical Centers – Behavioral Health

2.78/5 (88 reviews)
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Reviews

1

I went to Truman Medical' a few weeks ago and can assure I won't be coming back, they are the most underqualified people I have ever met and of course the treatment didn't work for me.

Reviewed on 2/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (87 reviews)
Corrin
2 weeks ago
1

I would not recommend this facility at all. I was spoken down to and talked at by the psychiatrist and her supervisor. They changed a medication I had no concern for and ignored the medication that I had serious questions about. They chose to not prescribe the only anxiety medication that works for me because I hadn t been prescribed it in 3 months although I told her already that I had rationed this particular medication and have never been off of it. She made the decision not to prescribe a medication that I will now suffer violent cold turkey withdrawals from. They focused on my weight loss surgery through saint lukes more than they did my concerns of my manic cycles and episodes. I have never felt more triggered of past trauma (my eating disorder and body dysmorphia) than I did after walking out of that 2 hour assault on my mental health. I am still struggling today with all that occurred. I felt judged and manipulated. As of now I have no choice but to return in January, but I will be seeking other services.

Liz Payton
3 weeks ago
1

I have been coming here for four years, and every single month, they are unable to send refills for my medication on time. Every month, I withdraw from my medication and spend 2-3 days in bed and am unable to work. Literally, the only way to get them to send my medication on time is to physically go to the location and ask to speak to the head nurse. The psychiatrists are very nice and understanding, though, and that's why I am staying.Sept. edit -Late again. Called and left voicemails. The phone number for the nurses line does not work, so I have to ask the front desk to transfer me to the nurse line.Dec. edit -My doctor and nurse have decided to take over a week to send a refill for my medication. I have called about six or seven times in the past week. They called me once, assuring they would send the medication refill and said it was my fault for missing an appointment. I had food poisoning and ended up in the hospital. This is a stimulant medication I am withdrawing from now. Even after saying they would send it, two days later, the pharmacy has not gotten the prescription. I am so tired of the back and forth

Kristina Long
1 month ago
1

Still waiting for a call back 3 weeks now as well as waiting 3 weeks for them to send in notes to the pharmacy so I can actually have the meds prescribed

Bettie Martinez
2 months ago
5

The doctors, case managers, psychiatrists, counselor s , nurses and receptionists are truly caring. Thank you all for listening to me and helping me with all my needs and concerns. You are a team that works together for the betterment of the whole person. I consider myself blessed to be care for by you at the university health behavior clinics.

Jameson Link
2 months ago
5

The reception staff and schedulers and everyone that I talk to my first time and did such a wonderful job making me feel at ease and comfortable

kathy jackson
3 months ago
5

Sheldon Posey
3 months ago
5

Good place very patient with people and helpfulness

Sergio Leeper
4 months ago
1

I have experienced nothing but run around lack of follow through communication and responsiveness since I've started dealing with university health They have made getting mental health treatment almost impossible I've literally made over a hundred phone calls in the past6 weeks and still have been unable to garner a resolution for my issues I understand the hospital and system is overworked and busy but at what point in time does an adequate level of care concern and ethics come into play there doesn't seem to be any here and worst of all there's no accountability when you bring these issues to the forefront This place should be renamed Hospital Hell Cuz that's all I've experienced since I've dealt with these people I told a program manager yesterday that my mental health has deteriorated since I started the program she just smiled and sent me on my way thanks Kelly. If you want the runaround never get help and spend most of your life talking to voicemails I highly recommend their service or absolute lack thereof. They are here to exacerbate your issues not alleviate them

Deoisa
5 months ago
1

Terrible place it took me three and a half years to get a case manager and he don't even do anything for me can't wait to leave this place

Mary jane
5 months ago
1

3 hours of intake? Or they say it's intake .It's absolutely a waste of time. Nothing was done for me. Nothing was done for me by a professional. My mental health suffered that day. !!

Jeff Heppert
7 months ago
1

Wow, where do I even start, the staff for the most part are generally friendly yet the doctors are the most inept abusive individuals I ve ever encountered. They do shady stuff as well, when hospitalized I saw a nurse slap a patient. Rude, arrogant doctors who have zero empathy or common sense

Brea Sifuentez
8 months ago
1

They won't let. The schedule an appt with psychiatry. They say I have to go wait downtown just for an intake which most places do over the phone. I looked deep into the providers and was very intrested. Complete waste of time.

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