The Vines Hospital

3130 SW 27th Avenue
Ocala, FL 34471

The Vines Hospital FL 34471

About The Vines Hospital

The Vines Hospital is a behavioral health and medical facility in Ocala, Florida. They provide inpatient psychiatric treatment and outpatient substance abuse treatment. These programs are for adults and children. Levels of outpatient care include a partial hospitalization program and an intensive outpatient program.

Inpatient treatment begins with stabilization and detox needs. After stabilization, you can expect group and individual counseling, and meetings with a psychiatrist. You’ll also engage in illness education, anger management, and goal setting. Sessions will focus on communication and coping skills and anger management strategies.

The partial hospitalization program is a full day five days a week program. Programming is from 9:30 am to 2:30 pm. During this program you’ll have weekly check-ins with a psychiatrist, group therapy, 12 step meetings, medication education and management, and trauma resolution. The intensive outpatient program is structured part time recovery track with group therapy three times per week for three hours at a time. You can expect to learn coping skills and self control, expressive therapy, and trauma focused therapy.

Former clients mentioned feeling unsatisfied with treatment and the appearance of the Vines Hospital. Other clients mentioned feeling confined within the facility.

Latest Reviews

Tom Gamble
2 weeks ago on Google
1
Terrible, simple as that. Tried giving me drugs to become a zombie like everyone else in there. Drugs that reacted with my heart meds. Your med whenever they are ready not you. Food is disgusting, my dog eats better. Staff was amazing except for a few that think they are better then everyone else. The place is at least 60 years old and it shows it. Mold on the ceiling tiles. Your mattress is less then 3" so you can't sleep. Oh here more meds. It's a joke.
Response from the owner1 week ago
Hi, Tom. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.thevineshospital.com/contact-us/. We hope to hear from you soon.
Aurora (Eos)
1 month ago on Google
1
Response from the owner1 week ago
Hello, Aurora. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.thevineshospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Barb Vecchio
1 month ago on Google
1
This place is horrible. My wife received 3 voicemail from 1 "nurse" names Pillar. All 3 of which she was at work phone never rang or anything. Noone called us to inform us that person had been taken here so of course we wouldn't have been waiting by the phone bc we didn't know... None the less my parnter gets all the voicemail which are nasty and rude demanding a call back right away. So she calls the number she called from. The line gets sent to vm. So she texts the number well the text she received back was so rude and u professional in every single way. She stated "THIS IS MY PERSONAL CELL DONT YOU EVER AGAIN CALL ME ON THIS NUMBER IAM OFF WORK NOW AND I WAS TRYING TO REACH YOU FOR YOUR CHILD NEVER CALL ME OR TEXT ME AGAIN"... So here is the issue number 1 why are u calling back to back demanding a returned call from ur personal number and what kinda burse behaves this way? So we called the hospital at which time not a single person could help us for anything down to even informing if her kid was there or not. So it may not be the full staff that are this way but I will tell u stay away from pillar. She is nasty and condescending. We called the next day and she answered the phone at the hospital when we began to speak she hung up on us. Called again and still nothing at this point I don't even understand how someone like this is even working anymore. With a nasty attitude I would think you should treat people differently working in this feild.
Response from the owner1 week ago
Thank you for the review, Barb. We would like to work with you directly about your feedback. Could you please visit us at http://www.thevineshospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.

Location

Accepted Insurance

The Vines Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • art iconArt Activities

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (352) 671-3130
Building icon

3130 SW 27th Avenue
Ocala, FL 34471

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Reviews of The Vines Hospital

2.06/5 (207 reviews)
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Reviews

1

Don't go to the Vines in Ocala or send your love ones there. They will be treated worse than animals at the shelter. Just the admission process is a total nightmare, understaffed and over crowded with patients sleeping on the floor. The admissions director needs to be either ... Read More

Reviewed on 12/17/2019
1

Do not go here. The staff is rude, extremely lazy, uncaring and do not have the education or skills to care for even an animal. While I was there they locked all our rooms up during the day denying access to the bathrooms. Thirty eight patients had to use one bathroom after ... Read More

Reviewed on 11/15/2019
1

Bottom line don't go there. Nothing good about that place especially the food it was subpar. Definitely not a place to detox from any kind of opiates or benzos

Reviewed on 9/11/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (200 reviews)
Tom Gamble
2 weeks ago
1

Terrible, simple as that. Tried giving me drugs to become a zombie like everyone else in there. Drugs that reacted with my heart meds. Your med whenever they are ready not you. Food is disgusting, my dog eats better. Staff was amazing except for a few that think they are better then everyone else. The place is at least 60 years old and it shows it. Mold on the ceiling tiles. Your mattress is less then 3" so you can't sleep. Oh here more meds. It's a joke.

Response from the owner2 weeks ago
Hi, Tom. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.thevineshospital.com/contact-us/. We hope to hear from you soon.
Barb Vecchio
1 month ago
1

This place is horrible. My wife received 3 voicemail from 1 "nurse" names Pillar. All 3 of which she was at work phone never rang or anything. Noone called us to inform us that person had been taken here so of course we wouldn't have been waiting by the phone bc we didn't know... None the less my parnter gets all the voicemail which are nasty and rude demanding a call back right away. So she calls the number she called from. The line gets sent to vm. So she texts the number well the text she received back was so rude and u professional in every single way. She stated "THIS IS MY PERSONAL CELL DONT YOU EVER AGAIN CALL ME ON THIS NUMBER IAM OFF WORK NOW AND I WAS TRYING TO REACH YOU FOR YOUR CHILD NEVER CALL ME OR TEXT ME AGAIN"... So here is the issue number 1 why are u calling back to back demanding a returned call from ur personal number and what kinda burse behaves this way? So we called the hospital at which time not a single person could help us for anything down to even informing if her kid was there or not. So it may not be the full staff that are this way but I will tell u stay away from pillar. She is nasty and condescending. We called the next day and she answered the phone at the hospital when we began to speak she hung up on us. Called again and still nothing at this point I don't even understand how someone like this is even working anymore. With a nasty attitude I would think you should treat people differently working in this feild.

Response from the owner1 month ago
Thank you for the review, Barb. We would like to work with you directly about your feedback. Could you please visit us at http://www.thevineshospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Aurora (Eos)
1 month ago
1

Response from the owner1 month ago
Hello, Aurora. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.thevineshospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
James Perkins
2 months ago
5

Nurse's and the techs are friendly and professional I was there for 5 or 6 days and I am feeling better than when I was admitted

Response from the owner2 months ago
Hi, James. Thank you for taking the time to leave us such great feedback. We're glad to hear you found our staff to be so friendly and helpful. Take care!
Sharion Hawkins
2 months ago
1

If I could give this place zero stars I would. The way management lie and show favoritism is very unprofessional. No im not afraid to say I proudly quit, and look how they lie on their employees. I got backed off every one of my shifts all bc I called out 1 day and they gone say low census but put in the app that I requested days off when I clearly didn t request anything. The director of nursing her name is Kayla, bad built body shape she talks to her staff like there beneath her and always has an attitude. Betsy big and pregnant she also talks to you any type of way also. And when you approach her like an adult she ll swear she haven t said anything. Ms. Christian that teaches verbal deescalation orientation tries to prove a point. How you fail orientation and can t start until you take the course over again like this college. The whole upper management is a mess. The staff extra messy making it difficult and uncomfortable for the patients. They need a whole new team of management and maybe the turn over rate wouldn t be so high.

John Earnest
3 months ago
5

The Vines Hospital has incredible staff working here that truly and deeply care about the patients that are there. Even with all the different backgrounds of each patient, each staff member uses their God-given abilities to discover the root causes of what brought in the patients to help them start the road to recovery and avoid relapse. Mental health conditions are becoming more prevalent in our society, and for any person struggling with the onset of a condition, I would recommend receiving treatment from the Vines Hospital to anyone I know.

Response from the owner3 months ago
Hi, John. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/TheVinesHospital. Thank you again for sharing your thoughtful comments with us.
Tyeshia Newton Forrest
3 months ago
1

Google needs to have a way you can give a facility zero stars. This place is awful. Let s start with the old ladies that answers the phones who act like you re bothering them for calling. You can be in a middle of a sentence and they just transfer your call every time. Next you have the nurses, techs, secretaries whoever the people are that works on the units. They NEVER I mean NEVER answer the phones. I called for two days straight to reach someone and no one will answer. My daughter spoke with the staff three times and said my mom is trying to reach someone. Can you please call her? I got NOTHING!! If you need to put your loved ones somewhere just don t bother doing it here. They won t call you unless the staff has a question. It s AWFUL and anyone saying anything positive about this place I can bet money that they work for the facility. I m sorry I forgot the nurse Tonya she is such a sweetheart. She needs to work somewhere else because this place definitely doesn t do her justice.

Response from the owner3 months ago
Hi, Tyeshia. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your daughter s full name and location in our facility by visiting http://www.thevineshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Josie Leonard
3 months ago
1

PLEASE SEE UPDATE BELOW ..I have left a previous review. The owners told me to contact them and they would be happy to discuss. That is funny because I had already left two emails for them and they did not contact me. The staff at the vines refused to honor my healthcare surrogate legal status as spouse of a patient. They instead chose to deal with my sister-in-law, going behind my back and making her the proxy, and told her they did not want to deal with me. I am a friendly and reasonable person when I am treated with respect- which I did not get from the Vines. I left at least 7 messages one day with not a single reply. So YES owners of the Vines, I would definitely like to speak with you. My loved one is currently at a DIFFERENT facility, where the doctors and nurses called me at least four times in four days, to talk about care and treatment. That is the way it should be done, and that is all I ask for -communication, transparency and respect. I did not get any of this from the Vines.UPDATE- August 8Several weeks have gone by and I still have not received an email from anyone although I have sent three or four emails and asked to have someone contact me. I would like to also mention that several people have their names and or signatures on a petition to declare my sister-in-law, the Guardian advocate, in spite of the fact that I had already given them legal documents naming ME as legal healthcare proxy . Their papers also stated they did not know of anyone else who has been designated as a surrogate or healthcare surrogate, in spite of the fact that I had personally dropped my legal papers for healthcare proxy with them two days previously. Instead they appointed my sister-in-law as proxy. The names on the papers are as follows.*Clint Haugher CEOTeresa Breton DiplanMary Fitzgerald MDLois Mashburn RNI would like these people to explain to me why they Ignored my legal status as healthcare proxy and guardian advocate. As the spouse I should have be the FIRST one notified to be appointed guardian advocate/healthcare proxy, ( if for some reason they thought nobody was yet appointed as such). They were very fully aware that I myself already had legal healthcare proxy papers, and power of attorney. I left several messages telling them this, in addition to dropping the legal documents off at the facility.I can think of no reasonable explanation other than complete disrespect and disregard for the law, and for families of patients.

Response from the owner4 months ago
Hi, Josie. Thanks for taking the time to share this review. Could you please visit http://www.thevineshospital.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Clay Lemay
3 months ago
1

Horrible staff, didn t let me have my medicine and didn t contact my family

Response from the owner3 months ago
Hi, Clay. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.thevineshospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Sandra Nelson
3 months ago
1

I am extremely disappointed with the level of service and communication at The Vines. Despite my repeated attempts to get information about my family member who is currently under their care, I have been met with vague responses and a complete lack of transparency.The staff seems indifferent to the concerns of family members, making an already stressful situation even worse. The lack of updates and refusal to provide any meaningful information about my loved one's condition or treatment is unacceptable. It feels like they don't understand or care about the emotional toll this takes on families.I would not recommend The Vines to anyone who values clear communication and compassionate care. This experience has been frustrating and disheartening.

Response from the owner3 months ago
Hi, Sandra. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your loved one's full name and location in our facility by visiting https://thevineshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Monroe Smith
3 months ago
1

I'm the mother of my 29 yr old and the doctor refused to call me. They said that my son had to sign some paperwork and they have not done it yet. Today is the 2nd day.

Response from the owner3 months ago
Hi, Monroe. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your son's concerns. So that we can better assist you, please provide us with your son's full name and location in our facility by visiting http://www.thevineshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Brunilda Hern�ndez
3 months ago
5

The treatment towards the patient was good. They treated all family members very well. Thank you.

Response from the owner3 months ago
Hello Brunhilda. I'm so glad to hear these fantastic comments! Thank you for taking the time to leave us this review. Take care. Hola Brunilda. �Me alegra mucho escuchar estos fant�sticos comentarios! Gracias por tomarse el tiempo de dejarnos esta rese�a. Cuidarse.
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