The Vines Hospital

3130 SW 27th Avenue Ocala, FL 34471
InpatientOutpatient
The Vines Hospital FL 34471

About The Vines Hospital

The Vines Hospital is a behavioral health and medical facility in Ocala, Florida. They provide inpatient psychiatric treatment and outpatient substance abuse treatment. These programs are for adults and children. Levels of outpatient care include a partial hospitalization program and an intensive outpatient program.

Inpatient treatment begins with stabilization and detox needs. After stabilization, you can expect group and individual counseling, and meetings with a psychiatrist. You’ll also engage in illness education, anger management, and goal setting. Sessions will focus on communication and coping skills and anger management strategies.

The partial hospitalization program is a full day five days a week program. Programming is from 9:30 am to 2:30 pm. During this program you’ll have weekly check-ins with a psychiatrist, group therapy, 12 step meetings, medication education and management, and trauma resolution. The intensive outpatient program is structured part time recovery track with group therapy three times per week for three hours at a time. You can expect to learn coping skills and self control, expressive therapy, and trauma focused therapy.

Former clients mentioned feeling unsatisfied with treatment and the appearance of the Vines Hospital. Other clients mentioned feeling confined within the facility.

Latest Reviews

coral collins
1 week ago on Google
5
Such a warm welcoming caring hospital. All the staff are extremely caring and empathetic. My needs were taken seriously and i felt like a priority whilest i was there. The staff at group therapy are wonderful it's like meeting new friends. I highly recommend the vines i had a great experience
Response from the owner1 week ago
Your compliments and supportive comments are great to hear, Coral! Thank you for your kind words and we hope you are doing well. Take care!
Brian Plassman
1 week ago on Google
2
Dr Matthews had an attitude until I put a grievance in on her and so did one particular tech. However after I showed them that I would not back down because they wanted to have a little attitude and I was in the right from the start then they change their attitude. That's the only reason I'm giving them a 2
Amanda Hendrix
2 weeks ago on Google
1
My minor child was sent here under a baker act by her school (which is a whole other story) and when her 72 hours were I they requested consent to switch to voluntary. They made it sound like if we did not consent we'd have the court involved. Mind you, no one has provided one single update or reason why they wanted to keep her longer. I've left a message for the doctor and haven't heard anything. We are now on day four workout a single update. No idea what their assessment has found. We have decided we are going to start the discharge process and if they get the courts involved we will have to let them know that we've been kept in the dark, with not a single update or reason why she should stay. We've already had to reschedule one therapy appointment and put another on hold due to get being in there. So we're prolonging her at home treatment and we're keeping her from her school work. For no given reason. That doesn't sound conducive.
Response from the owner1 week ago
Hi, Amanda. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your child s full name and location in our facility by visiting http://www.thevineshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
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7.1 / 10

Location

Accepted Insurance

The Vines Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Clint Hauger

Chief Executive Officer

Betsy Weber

Chief Clinical Officer

Teresa Jenkinson

Chief Financial Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (352) 671-3130
Building icon

3130 SW 27th Avenue
Ocala, FL 34471

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Reviews of The Vines Hospital

2.06/5 (217 reviews)
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Reviews

1

Don't go to the Vines in Ocala or send your love ones there. They will be treated worse than animals at the shelter. Just the admission process is a total nightmare, understaffed and over crowded with patients sleeping on the floor. The admissions director needs to be either ... Read More

Reviewed on 12/17/2019
1

Do not go here. The staff is rude, extremely lazy, uncaring and do not have the education or skills to care for even an animal. While I was there they locked all our rooms up during the day denying access to the bathrooms. Thirty eight patients had to use one bathroom after ... Read More

Reviewed on 11/15/2019
1

Bottom line don't go there. Nothing good about that place especially the food it was subpar. Definitely not a place to detox from any kind of opiates or benzos

Reviewed on 9/11/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (210 reviews)
coral collins
1 week ago
5

Such a warm welcoming caring hospital. All the staff are extremely caring and empathetic. My needs were taken seriously and i felt like a priority whilest i was there. The staff at group therapy are wonderful it's like meeting new friends. I highly recommend the vines i had a great experience

Response from the owner1 week ago
Your compliments and supportive comments are great to hear, Coral! Thank you for your kind words and we hope you are doing well. Take care!
Brian Plassman
1 week ago
2

Dr Matthews had an attitude until I put a grievance in on her and so did one particular tech. However after I showed them that I would not back down because they wanted to have a little attitude and I was in the right from the start then they change their attitude. That's the only reason I'm giving them a 2

Amanda Hendrix
2 weeks ago
1

My minor child was sent here under a baker act by her school (which is a whole other story) and when her 72 hours were I they requested consent to switch to voluntary. They made it sound like if we did not consent we'd have the court involved. Mind you, no one has provided one single update or reason why they wanted to keep her longer. I've left a message for the doctor and haven't heard anything. We are now on day four workout a single update. No idea what their assessment has found. We have decided we are going to start the discharge process and if they get the courts involved we will have to let them know that we've been kept in the dark, with not a single update or reason why she should stay. We've already had to reschedule one therapy appointment and put another on hold due to get being in there. So we're prolonging her at home treatment and we're keeping her from her school work. For no given reason. That doesn't sound conducive.

Response from the owner2 weeks ago
Hi, Amanda. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your child s full name and location in our facility by visiting http://www.thevineshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Christopher Kenner
2 weeks ago
1

Some years back, I went to the VA in Gainesville for help getting off opiates. I was told there was no room at Malcolm Randall so I was put into a can and drive to the Vines. The treatment was horrible. I refused the Ativan protocol, making it difficult for myself. But I really wanted out of there. 2 days later, I was told I was getting discharged that evening, so I called my wife to drive 45 minutes to get me before it got dark, she can't see to drive when it's dark. She arrives, the Vines wouldn't let me leave with her, forcing her to leave alone, to drive at night, risking her life,to which they didn't care. Some blonde administrator the next morning went to the common area where I was and asked for my file, she was upset because I refused their stupid Ativan. I went to ask the physician who appeared to be in his late 80's, a question about my discharge orders he messed up the previous night. He blurted out "if you don't shut up, I will Baker Act your dumb ass," I then told him that everyone there had put my wife at risk the night before. So the administrator comes back with my file about 20 minutes later and then they let me go VIA cab. Totally unprofessional and needs to be re-evaluated by an agency like AHCA. There are contracted with the VA, each veteran they admit receives 1,200.00 a day. They are all about the money and should be lucky I don't sue them.

Response from the owner2 weeks ago
Hi, Christopher. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.thevineshospital.com/contact-us/. We hope to hear from you soon.
Novari Smith
3 weeks ago
5

Amazing! Stellar staff team! Especially Mr. Mario, Mr. Chris, the entire nurse staff, Tech member Drew, and many others! Thank you for treating me here and being so gracious! Most patient staff was Mrs. Nita certainly. I hope you all get pay raises and have a wonderful holiday

Response from the owner3 weeks ago
Hi, Novari. Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Jennifer Simon
3 weeks ago
5

James Cress
4 weeks ago
5

They helped me when others wouldn't. The staff was friendly and listened to your problems and then helped if they could.

Response from the owner4 weeks ago
Thank you for your thoughtful comments, James! We are so glad that you found our staff to be supportive and friendly. We appreciate the kind words and we hope you are doing well!
Barb Vecchio
1 month ago
1

This place is horrible. My wife received 3 voicemail from 1 "nurse" name is Pillar. All 3 of which she was at work phone never rang or anything. No one called us to inform us that person had been taken here. Of course, we wouldn't have been waiting by the phone because we didn't know... Nonetheless my parnter gets all the voicemails which are nasty and rude demanding a call back right away. So we call back the number the nurse called from! The line gets sent to voicemail. We text the number! The following text she received back was so rude and unprofessional in every single way!!! She stated "THIS IS MY PERSONAL CELL DONT YOU EVER AGAIN CALL ME ON THIS NUMBER IAM OFF WORK NOW AND I WAS TRYING TO REACH YOU FOR YOUR CHILD NEVER CALL ME OR TEXT ME AGAIN" and in all caps just like that... So here is the issue number 1 why are u calling back to back demanding a returned call from ur personal number??? and what kinda nurse behaves this way? So we called the hospital at which time not a single person could help us for anything down to even informing if her kid was there or not.. So it may not be the full staff that are this way but I will tell u stay away from pillar. She is nasty and condescending. We called the next day and she answered the phone at the hospital when we began to speak she hung up on us. Called again and still nothing at this point. I don't even understand how someone like this is even working anymore. Nasty attitude like that nurse Pillar I would think you should treat people with respect and dignity working in this field clearly this location lacks all the above...

Response from the owner3 months ago
Thank you for the review, Barb. We would like to work with you directly about your feedback. Could you please visit us at http://www.thevineshospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Michele Hamby
1 month ago
1

No one returns a phone call! No communication at all! I have left 3-4 messages for someone to return my call about my son who was transferred there for mental health/addiction. I would like to send him clothing because he went there with nothing. When I speak to my son he says hes depressed. No one tells him if hes staying there and hes has been wearing the same clothing for a week. Absolutely unacceptable! The response after the google review was to reach out through our website/contact us. Which I did........Still no phone call from anyone

Response from the owner1 month ago
Hi, Michele. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your son s concerns. So that we can better assist you, please provide us with your son s full name and location in our facility by visiting http://www.thevineshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Brandon Jimenez
1 month ago
5

Joanne Crane
1 month ago
5

I listened in the therapy talking about how to cope with are prombles and I'm doing good at home

Response from the owner1 month ago
Hi, Joanne. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Tom Gamble
1 month ago
1

Terrible, simple as that. Tried giving me drugs to become a zombie like everyone else in there. Drugs that reacted with my heart meds. Your med whenever they are ready not you. Food is disgusting, my dog eats better. Staff was amazing except for a few that think they are better then everyone else. The place is at least 60 years old and it shows it. Mold on the ceiling tiles. Your mattress is less then 3" so you can't sleep. Oh here more meds. It's a joke.

Response from the owner1 month ago
Hi, Tom. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.thevineshospital.com/contact-us/. We hope to hear from you soon.
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