The Pavilion

The Pavilion

Williamsburg, Virginia

5483 Mooretown Road
Williamsburg VA, 23188

About The Pavilion

The Pavillion at Williamsburg Place serves adults, older adults and their families in Williamsburg, Virginia. They specialize in helping clients overcome acute mental, psychiatric or behavioral issues that are disrupting their daily lives.

Here, you’ll find a complete continuum of care that addresses every aspect of your condition. They’ll start with a thorough assessment to understand your needs and then proceed with a diagnosis. From there, you may enter rapid stabilization to keep you safe and comfortable as you recover.

They designed their campus to be a safe, restorative place where you can find balance and healing. While you stay here, you’ll have round the clock medical care, medication management and group therapy sessions to help you work through your challenges. There are 66 beds in all and each client will receive individualized care and attention.

If you need to start with detoxing then you can do that here. From there, you may enter their inpatient program or start outpatient services. The inpatient program gives you access to a structured, therapeutic program and multi-disciplinary treatment team. Your team will leverage an array of therapies to help you address your issues including experiential therapy, expressive therapy and exercise. Outpatient counseling is available nearby at their offices in Hampton.

Payment Options

Self-pay options
Military insurance
Medicaid
Medicare
Military Insurance

Levels of Care

Outpatient

Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Aftercare

Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.

Medically Assisted Detox

Known as the first step of the addiction recovery process, medical detox is the removal of addictive drugs and alcohol from your body and helping manage physical withdrawal. Medically assisted detox takes place in an inpatient setting where you will be closely monitored by a team of medical professionals to ensure your maximum health and safety. Medications like Suboxone or Vivitrol may be administered if needed to alleviate any potential withdrawal symptoms. This process is typically at least partially covered by most insurance plans.

24-Hour Clinical Care

24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.

Programs

Adult program

Elderly program

Settings & Amenities

Private setting
Recreation room
Private rooms
Pet friendly
Music room
Art activities

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Recreational Therapy

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(757) 767-5111

Website

5483 Mooretown Road
Williamsburg VA, 23188

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Get Help Now - 757-743-3154

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Reviews

2.05 (173 reviews)

Rehab.com (9)

Google (164)

Google Rating

2.1 (164 reviews)

Charrise Wade

1 month ago

I have been the Executive Assistant at the Pavilion for 8 months. It has been an amazing growing experience. Working alongside season leaders I have learned so much. I look forward to the next 8 months at the Pavilion.

Isaac Jara-anderson

This hospital is horrible Dr pine was the best but Nancy the nurse Ms Hudson the nurse were very nasty Nancy has claimed to be the patient advocate if you're on mood unit Kristy the rec therapist always says she won't tell Dr dhillion when she does acute if you have a to the magistrate is falsely identified your closet hope is to be discharged this hospital is terrible

Response from the owner1 month ago

Isaac, we take these concerns seriously and want to address them appropriately. We would be grateful to have an opportunity to discuss this directly so that we can gather more information and gain a more in-depth understanding of the expressed concerns. Please reach out to our Patient Advocacy Team at pav-community-relations@pavilionwp.com.

Thomas Williams

I want to give this place a ten star if it was possible, Anyone given this place anything different? In my opinion, either didn't want the help or they expected to be in a ten star motel and maybe thought they were entitled because i'm not ashamed to say I was in four other places in virginia and they were dumps. The food in the pavilion was great, And I'm not homeless. Or under privileged, And with that being said, I like to share my story, I went there Broken down to my lowest ever, Didn't think I had a reason to live, Had no compassion, Empathy or sympathyno regard for life, Half the time I didn't know I existed. The staff there were caring and compassionate and caring for their patients, They weren't There just because it was a job.They put their hearts and helping to serve each patients' needs& gave everyone their utmost respect no matter what there problems were. In fact, as my experience, I was very blessed. And thank the good lord for putting these people in my life and giving me and showing me a reason to live and love and to appreciate the life I have. I want to thank everyone there. And especially these, who were part of my life each day, I was there who I want to say made me feel they were angels of mercy.,who Who are the reason I can now walk with my head held high,taught me to have Compassion for life to never give up, to love the life I have and how to deal with every situation that comes in this imperfect world, I wouldn't had this knowledge if it wasn't for the people who showed compassion to everyone, and if I hadn't seen this through lim helping others, I would have never opened up my self, It came from their hearts and their true being for wanting to help others. There was nothing fake about them. They were truly in it for they're wanting to help people who couldn't face life and life's challenges, With this being said, I'd like to thank these people straight from my heart, and for being what I believe was a miracle in my life who I could never repay enough for their saving me. Miss Toyna,Ms.Christine, Anthony, Bryan, Ms.Alexis, Ms.Italia You go girl you rock, And last but nevertheless thank you Ms.Aldo, For all the time you spent helping me with my anger problem and putting up with me and my episodes. Thank you so much.. Thank you all for giving me my life back.All I have is love and respect for you all.what I got from this ordeal was ( Make my weakness, my strong and my strong stronger)

Greg Kremer

They first forgot to prescribe me pills for two days even though I had my pill bottles with me then when they did they doubled the dosage and gave me toxic symptoms. I couldn't shower for eight days. These people are criminals

We take these concerns seriously and want to address them appropriately. We would be grateful to have an opportunity to discuss this directly so that we can gather more information and gain a more in-depth understanding of your concerns. Please reach out to our Patient Advocacy Team at pav-community-relations@pavilionwp.com.

bobby greer

2 months ago

I m a returning staff member. Here in 2016 and recently decided to return. I made the decision to come back because of the new leadership team that is in place. I have had the honor & privilege of working with many of them previously. So when I heard about the need for new direct care staff. I signed up immediately because I believe in the vision, mission & trauma informed care of where the company is trying to go. So far in my return, I am enjoying the proactive open door mindset of all those leading the way. Patient care is actively improving day to day week to week and month to month as we adapt to the every changing needs of those who depend on us most for treatment.

Dezmonique Garris

Heidi Selby

Absolutely horrible patient care!!!!! They say in their hold message 'deciding to seek help can be a difficult decision, but choosing where to go shouldn't be" They are right! It won't be nor should it be the Williamsburg Pavilion. No one deserves the treatment they provided. They not only demean and ignore their patients but ignore their basic and most needed necessities also. They demonstrated lack of competency in so many ways. There really needs to be an investigation into this place. The Virginia department of Health will be my next contact!

joyce james

The Povillion of Williamsburg needs to be shut down my son is not being put on a ventilator and oxygen at night because he has a sleeping disorder that he stop breathing in his sleep and he has fluid buildup in his lungs that means they are not giving him his meds.I call to talk to someone about it and the lady at the switchboard is so rude transfer me to a number that no one ever answers you leave a message and they don't call back. And you have to give a star to post a review.

Maddy Polson

Other than Miss Alexis and Italia, this place is not good for healing. Even eastern state at least provided medication. The nurses are kind and I know it's not their fault. The Dr. Is also very understanding. But to never get my medication or one on one therapy. Get locked out of rooms and forced to groups with people who are just freaking out, it's not a healthy environment to those seeking help and medication

Response from the owner2 months ago

Maddy, we are sorry to see this. We take these concerns seriously and want to address them appropriately. Our goal to ensure that everyone is treated with kindness, compassion, and respect. Due to privacy regulations, we cannot discuss specific details here, but we would appreciate the chance to address your concerns directly. Please reach out to our patient relations department at pav-community-relations@pavilionwp.com.

Justis Cox

I never really thought I would post something like this but it needs to be done and seen. First off I ve been going to this place 3 times out of 2024 and terrible. Let me tell you why it s terrible. The nurses mainly are out right disrespectful and don t give two cents about you and your mental health. They just care about what s going on their pocket. Christine is amazing. They should give her a bonus. The doctor are amazing too. But if I didn t mention nobody else in the message terrible because they re disrespectful. Now let me say that you have some mental patients who out of control but at the same time they re going through something. If the doctor is not there to help them at that time; the nurses should be sitting down and talking to the patients. I heard nurses talk about patients, I heard Jess told someone they re not normal at one point. The place is nasty. Right after I left, I ended up with a nasty cold. The nurses treat patients as mental health patients instead a human being. I CAN T!!!!! Them nurses have disrespect me. Now I will take full responsibility of my actions but not all of it because most of it was meant to be. You will NEVER EVER see me back again!!! As long as I live.

Justis, we are sorry to see this and would like to offer our support. Our goal to ensure that everyone is treated with kindness, compassion, and respect. Due to privacy regulations, we cannot discuss specific details here, but we would appreciate the chance to address your concerns directly. Please reach out to our patient relations department at pav-community-relations@pavilionwp.com.

Cat McC

3 months ago

I apologize upfront for the potential length of this post, but I would like to give an accurate and fair review of The Pavillion.Unfortunately (for me), I have difficulty maintaining stability and have been a guest at more than a few MHC facilities, public and private, in a few different states. Virginia overall is the worst state for mental health care, period. And that's straight out of the mouth of the psych who cared for me FLA. One who runs a med school residency program and practiced in the DMV for decades. I've been in 3 facilities in VA. Not one has come anywhere near FLA or PA facilities I was in. Manage expectations for the kind of care you'll receive in this state.Positives about The Pavillion (I was in BHU100)-My PsychNP was amazing. She made me feel seen as a whole person and not a diagnosis.-Most of the nursing staff and techs were helpful. A few were great! The group therapists were chill and seemed to care.Needs work:-Some techs act like cracking a smile is impossible for them. Not one was unprofessional but my Lord, I wondered at times who was feeling worse, me or them. Kind of brings a downer vibe in a place fully stocked up on downer vibes.-Too much down time. Seems to spin up some of the more unstable patients.-The locked rooms from 9 to 5 was a new one for me. I didn't care about that as much except for having to bug the staff to use the bathroom all the time. This does lead to a few patients sleeping wherever they can, and it makes some really feisty. If you can't keep those hours full with therapy or group, open the rooms.-Update the rooms already. My Halliburton in Iraq style shower wasn't installed well and I prayed it wouldn't tip over every time I showered.-The once a week visitation where you have to submit a form three days in advance so it can be processed through corporate in TENNESSEE? That's just nuts And then all patients and visitors HAVE to be crammed into the clinic room that's smaller than my bedroom at home? Again, just nuts.Fix this NOW:-The food. Inedible. Even for hospital food. I lived on Graham crackers and bananas provided by kind nurses because I need to eat with one of my meds. Thankfully, my NP ordered salads with my meals so I could finally eat.-You could smell the burnout from the nurses or pharm techs that distribute meds. You could tell they hated their job. A cup of their bitter wasn't on my med list. I asked a simple question about an added med and was told "I won't argue with you, you want it or not?" All I asked is if new Rx was similar to old Rx. Heard some salty language and disparaging comments about patients out of the ones serving 200.-One of the two folks checking me in fell asleep in the middle of the check in while her teammate did all the work. It was 5PM. I almost burst out laughing. Girl, what?? Not a good first impression.-Females should not have to be subjected to naked male butts all the time because they can't have belts. If they can't keep their civvie pants up, make them wear the hospital ones.It's not the worse place I've been in, truthfully. I will emphasize I was in BHU100, which was described to me as "the good one". BHU 200 and 300 may be a totally different story. The day I left some patient in 200 threw down in the hallway so badly we could hear it in our day room with the door closed. And the few times we passed through 200 on the way outside was almost scary. 300 greeted me on the way in with a half naked girl twirling and chasing fairies or something. So YMMV depending on ward.PS: one or two "Needs work"-overnight crew should be more discreet with checks- STOP cleaning rooms at 2am.

Omar Irias

Music therapy is the best at pavilion.

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