Clarksville VA Clinic

Weatherly Drive
Clarksville, TN 37043

Tennessee Valley Healthcare System - Clarksville VA Clinic TN 37043

About Clarksville VA Clinic

Tennessee Valley Healthcare System ā€“ Clarksville VA Clinic is an outpatient medical facility for veterans in Clarksville, Tennessee. They provide outpatient medical services including mental health care. You can expect to receive primary care, nutrition counseling, and laboratory and pathology services. Additionally, audiology and speech services, and physical therapy, are available here too.

The mental health care offered at this clinic treats issues like grief, anger, PTSD, depression, anxiety, trauma, schizophrenia, OCD, addiction, and bipolar disorder. Same-day and walk-in help is available. If you are admitted to the treatment program you can expect to participate in a combination of consultations, evaluation, and psychiatric care. As a veteran, youā€™ll experience culturally competent counseling and case management. This facility also offers acupuncture, acupressure, yoga, meditation, and deep breathing.

Clarksville VA has special services for homeless veterans and transition and care management for returning veterans.

The VA accepts VA benefits and most supplemental insurance plans. Former clients speak about their disappointment in long wait times and subpar treatment. One woman mentioned she felt like she was treated differently because of her gender.

Latest Reviews

BaR RaT
3 weeks ago on Google
4
Kevin Haley
1 month ago on Google
4
My name is Kevin Haley. My phone is broken and the system would not let me contact you. I can't get access 2myhealthyvet w/o validating my information by what? The same phone I don't have access 2! I'm so stressed my appointments are in my phone
Kendra C
2 months ago on Google
4
The facility is nice, staff was always kind and friendly, and my pcm and their team were always thorough. I had an amazing expirience when it came to my back treatment. They have a great team that consists of a physical therapist, acupuncturist, and chiropractor, they were all really great and helped me so much so a special thank you to them. They have a lot of in clinic care options so you don't always have to go to Nashville which was nice. Call times and wait was usually a bit of a pain and you'd get tossed around from person to person occasionally. But overall I had a good expirience.

Location

Accepted Insurance

Our Policy: Clarksville VA Clinic works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
aftercare iconAftercare Support
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but donā€™t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 340932

Contact Information

Phone icon (931) 645-3552
Building icon

Weatherly Drive
Clarksville, TN 37043

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Reviews of Clarksville VA Clinic

2.92/5 (113 reviews)
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Reviews

5

In this clinic wonderful people work, the service is always good, they are friendly and professional, they care about the welfare of the patients, besides the facilities are incredible, the waiting rooms are big, have TV, you can charge your phone, It's clean and there is al ... Read More

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (112 reviews)
Kendra C
2 months ago
4

The facility is nice, staff was always kind and friendly, and my pcm and their team were always thorough. I had an amazing expirience when it came to my back treatment. They have a great team that consists of a physical therapist, acupuncturist, and chiropractor, they were all really great and helped me so much so a special thank you to them. They have a lot of in clinic care options so you don't always have to go to Nashville which was nice. Call times and wait was usually a bit of a pain and you'd get tossed around from person to person occasionally. But overall I had a good expirience.

Kevin
2 months ago
1

Always a terrible experience.

Grind Temp
2 months ago
1

Your typical bad VA they kept trying to deny me community care making up all these excuses none of which are valid according to the mission statement act then I called patient advocacy Andy was useless again it's the va what do you expect reached out to the congressional liason his aide called down and magically they found a way to get me a community care appointment approval what's crazy is they normally say it can take up to 14 days for approval I had mine in 15 minutes might have something to do with me telling them if it took that long I'd just call the aide again this location is criminally negligent in my opinion

Ronald Chapman
3 months ago
5

Trisha Barker-Sutherland
4 months ago
1

Dr cook is absolutely terrible. I came in for migraines, birth control, and a referral behavioral health and she spent our entire appointment telling me im morbidly obese and i need to see a nutritionist. . I am a powerlifter of 7 years and i follow a diet and weight training program with a coach i have more visible muscle structure than most men. I came in sweatpants and she assumed i was some couch chunker. I had to refuse to let her take my weight at my next appt so we could discuss WHAT I NEEDED at MY APPOINTMENT.

Cindy Morgan
4 months ago
1

When my husband first transferred his care to this clinic I was very pleased with the care that he received. However, I don t know what happened, but over the last year the quality of their care has gone to heck in a hand basket. I can t even get anyone to answer & return my phone calls. This also goes for the Nashville VA. My husband is seriously ill with Parkinson s Disease & he needs help right now & I spend so much time fighting the system and I m emotionally drained from watching him go through all this & fighting the system for him I m at my complete wits end!!! If I could I would give them negative stars!!!

Desmond Clevinger
4 months ago
1

If you want astoundly poor care. Terrible customer service. A place who ultimately doesn't care about veterans Healthcare. Look no further than the clarksville VA. Would you like your doctor to not give you results of conditions. Would you like to ultimately wait months for an appointment and not get seen because the doctor is out and you were not informed? Get in line again for another few months. Look no further than the clarksville VA. A VA who truly embodies the excellently failing veterans.

Jacob Wade (Jacob)
4 months ago
1

In my recent experience at a Veteran Affairs (VA) clinic, I encountered numerous issues that highlighted significant deficiencies in the system. Upon arriving for my scheduled appointment, I was subjected to an hour-long wait, which is entirely unacceptable. This delay is a direct consequence of the clinic being short-staffed in the bloodwork department a problem that stems from the VA s failure to offer competitive wages to attract and retain qualified staff.This shortage of staff is just the beginning of the issues. Throughout my visit, I was met with an appalling lack of respect and professionalism from the clinic staff. From the moment I checked in to the time I had my blood drawn, the demeanor of the employees was consistently discourteous. A particularly troubling incident involved a veteran who struggled to walk and was met with nothing but a disdainful attitude from the staff member supposed to assist them.This pattern of behavior suggests a systemic issue within the VA s hiring and training programs. It appears that the administration s current approach is failing to instill the necessary values of respect and professionalism in its employees. The pervasive disrespect can be attributed to the hiring practices that favor veterans, who, in some cases, may carry forward the very behaviors that undermine the ethos of care and service.One of the most glaring examples of this lack of professionalism was during my own blood draw. The staff member, Latrice, was playing inappropriate music specifically, Making Love to a Stripper which is entirely unbefitting of a clinical setting. Such behavior not only reflects poorly on the individual but also on the institution as a whole.This experience has left me deeply concerned for the well-being of veterans who rely on these services. The absence of professionalism and respect within the VA clinic is a disservice to those who have served our country. It is imperative that the VA undertakes a comprehensive review of its hiring and training protocols to ensure that all staff members embody the values of respect, care, and professionalism that our veterans deserve. Without significant changes, the VA will continue to fail in its mission to provide the highest standard of care to our nation s heroes.

Paulette Brown
4 months ago
3

I m a retired Navy Vet. I went in to order my eye glasses. I was asked twice if I was a veteran, apparently because I m a woman. Once by a hyper over eager greater? And again by a gruff woman in optometry. Asking a women who tries to use VA facilities if they re veterans is disrespectful. A better approach is to ask to see an ID, or just treat them the same as a man who comes in for services.Update after second appointment. Staff were more appropriate. The facility is well staffed and supplied. Problem; there is. An unpleasant and tense atmosphere. After a nurse referred to HIPPA several times, I did a computer search for HIPPA in the VA. Tennessee Valley Healthcare popped up as having many HIPPA violations. These violations pertained to staff misusing and being careless with patient information. Patients cannot commit HIPPA violations. The way patients and medical staff are escorted every second they are in the clinic creates a hostile environment. This means of punishing patients for staff mistakes and criminal activity is not a solution to the staff problems . The Ft Campbell VA clinic in Blanchfield hospital is even worse. I called the patient advocate after my first appointment there, regarding actual abuse from an admin assistant. I have used VA services for 24 years. I worked in patient care for 35 years. These clinics management don t know what there re doing. Medical staff were all very kind and professional at both clinics.

Rob Crowley
4 months ago
1

I waited for 5 months to get an appointment to see a PCP. Once I finally had an appointment, my PCP was on vacation and I was passed off to someone filling in for him. They put wrong information in my record, forgot to order prescriptions, lost paperwork, ordered treatments for wrong body part, and basically dropped the ball at every opportunity. If you have the ability to go elsewhere, I would. According to my nurse they re managing 2,000 to 2,500 patients for each provider, which is a ridiculous client list to manage.

James Wilson
6 months ago
5

Great people, great customer service!

Bria Keeton (parakeetn)
6 months ago
3

Some people here are helpful. PAVULURI is AWFUL! Rude, condescending, talks over you, interupts you. Total unprofessional clown

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