Helio Health Meadows Integrated Outpatient Clinic

329 North Salina Street Syracuse, NY 13203
DetoxOutpatient
Syracuse Behavioral Healthcare NY 13203

About Helio Health Meadows Integrated Outpatient Clinic

Syracuse Behavioral Healthcare, in Syracuse, New York, provides mental and behavioral healthcare services for youth and adults. They offer dual diagnosis care, medication assisted treatment (MAT), 12 step focused outpatient programming, and aftercare support. Their primary treatment modalities include psychotherapy and evidence based complementary care.

Syracuse Behavioral Healthcare is a mental health care and addiction recovery center for youth and adults in Syracuse, New York. Specialized services for young adults, adolescents, justice involved persons, and persons with co-occurring addiction and mental illness are available.

Syracuse Behavioral Healthcare provides medication assisted treatment (MAT) for clients recovering from alcohol and/or opioid addiction. Services include methadone and suboxone induction and maintenance.

The outpatient and aftercare programs at SBH are designed to support long term recovery through a robust continuum of care aligned with clients’ evolving needs. Clients receive medical and mental health assessments, personalized treatment plans, and comprehensive case management. They also engage in intensive individual, group, and family counseling drawing on a range of proven modalities, including CBT, moral reconation therapy, motivational interviewing, and trauma therapy. Nicotine replacement programs and evidence based complementary therapies, including acupuncture and recreational therapy, are available. Aftercare support, including 12 step program induction and referrals for medical, mental health, and social service programs are included.

Syracuse Behavioral Healthcare is accredited by SAMHSA. They accept private insurance, Medicaid, and self pay.

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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Accepted Insurance

Helio Health Meadows Integrated Outpatient Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
heart-hands iconIntervention Services
A drug intervention in New York occurs when family members and friends lovingly confront someone with a substance use disorder. The goal of this confrontation is to motivate the person to seek treatment. Loved ones point out how the person's destructive behavior is affecting them in hopes that they will agree to get help. Most inpatient rehab facilities offer intervention services that can help families walk through this process step by step.
24-hour icon24-Hour Clinical Care
For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

During dialectical behavior therapy in New York, you and your therapist will look for triggers and patterns that are guiding your emotions. This involves keeping a diary of your emotions and situations and sharing this each week with the therapist. This information will determine what you work on in each session.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Contact Information

Phone icon (315) 471-1564
Building icon

329 North Salina Street
Syracuse, NY 13203

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Helio Health Meadows Integrated Outpatient Clinic

3.2/5 (104 reviews)
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Google Reviews

3.2 (104 reviews)
lori benz
2 weeks ago
1

So. I was assigned a Tcw. Worker. She was great at first but then said she was going to get me. Case management. Referral for long term cas casem anagementt. I haven't had a appt. Or any calls from her. Or any referrals for case management. It's like drop. And. Forget it. Jaclyn Kennedy. I'm. Very. Upset with this. And. Obviously she isn't as. Dedicated to. Getting back to her. Clients to helping in matters. If she doesn't. Call u. Or etc for 2 mos. Not a call. Email. Text. Nada. Could I plz get a newtcm. That actually.follows up and doesn't leave her clients hanging

Nichole Bates
1 month ago
5

Soo.. my counselor Carolyn Diehl is the most phenomenal woman I've ever had the pleasure of working with. I'd like to say a few things about this lady. She completely changed my life even though she'll never say it had anything to do with her thats its all you. You put in the work ... yea yea yea but she really has. I've had the pleasure of working with her for a little over a year. I've never met a more dedicated, caring, courageous counselor in my entire life. She has saved my life more times than I can count by her group sessions where i've met some amazing people and built some great connections with over the last year. Her 1:1 sessions and yes her emails as well. She always checks in with you even though that may just be her job she never forgets and is always there anytime you need her. I've been through a lot this year losing a lot...and gaining even more. And I can say from the bottom of my heart I couldn't have gotten where I am today without her. She deserves the world on silver platter for the work she does day to day. And P.S to the agencies management she definitely deserves a raise for the work she puts in. She gave me my life back. Yes I know..everyone will say she's just a counselor. But, to me she's so much more. Thank you for being so involved with the work you do and caring as much as you do. I don't think I could ever repay you for being such a wonderful human being. There's not many people out there anymore that do the work because they actually care and I can say from my own personal experience she does. With her whole heart. To anyone that gets a chance to work with her stick with her she'll push you to be the greatest versions of yourselves. In the end I promise you'll thank her. You are one remarkable human being and I just want people to know you the way I know you. Thank you for everything you've done for me. Im so glad I walked in and decided to put the work in to change my life. To everyone who was ever involved in my care over at Helio I thank you all so much. You guys do such a great job. Even if I am just one person. Know that you saved my life. So, again thank you. #HelioStrong

Linda Lou Ellis
1 month ago
1

12/16/2024 UPDATE: Helio Health gave my full name, my phone number and my address to a local taxi company WITHOUT MY CONSENT and won't let me file any kind of formal complaint. I was told, "there isn t technically a complaint you can file we have feedback survey QR codes in our waiting room you can scan and do but theres not an official complaint form you can submit. It was a mistake by one of our staff members and we can t do much more than correct it and not make the same mistake again" I have never requested a taxi, I have my own car and drive just fine. I'm here for ANXIETY! THIS DIDNT HELP! but yeah, "where hope meets healing"12/09/24 UPDATE: What's crazy is somehow the receptionists, MED SUITE and appointment schedulers have found a way to be MORE ignorant! (except Judy, we love her) But now we get to throw in the ladies that sit up by the door where we have to get scanned with a metal detector before entering. My current therapist and med prescriber are saving my life but that has nothing to do with Helio, Jen and Courtney deserve all the credit there. I'm genuinely wholeheartedly not sure how there are five star reviews here. I do work hard here, despite what the positive reviews suggest. I'm incredibly kind person who's incredibly dedicated to healing. This place sucks, they need to do better.11-16-23 UPDATE: No improvement, it was lovely of your office to expand a receptionist area just so that there are *that* many more ignorant and unhelpful faces to be met with to start. It is wholeheartedly baffling how nasty the HELP staff are to you before you can even get a word out. Don't work there if you hate it so much but don't take it out on the people who NEED the services provided by this office otherwise. I sincerely wish each of you actually showed your name badges so you could be reported right up the chain. Still 0/10 recommend.I've wasted 5 years giving this place a chance, and what a waste of time it has been! I've had 9 different therapists and 2 different psychiatrists due to their high turnover rate in employees, their other staff are 9/10 times WILDLY ignorant and truly will not lift a finger to help you any further than they're required, if that. I've had 3 employees here treat me the way I would want them to, compared to the 50, 60, 70 different folks I've come in contact with in my time here. Honestly, the only reason I haven't left is because Syracuse doesn't seem to have much else available for successfully helping treat mental illness. Simply put, I don't recommend care here.

Response from the owner2 years ago
Thank you for your review. Helio Health values your feedback. We strive to provide quality care and access to services. Please contact marketing@helio.health or contact our compliance hotline at 844-777-4728 to provide further information.
Tyara Patterson
1 month ago
3

Staff is terrific but when it comes to scheduling or absolutely needing something involving scheduling you get either sent to the damn voicemail service and told to leave one voicemail then it s give or take if they actually call you back then even though you signed consent forms for things you can t even get a verification email of your to send to your worker and it ll be back and forth of have your worker call us and then when you tell your worker the worker bluntly explains that they can t do that like well wtf someone gotta not be knowing the extent of their job

Mitchel Atwood
3 months ago
5

Okay so heres how these reviews are all going to look, either five stars and great words of affirmation, or 1 star and lots of excuses and negativity. There are rules and recommendations to follow, and when your ready to get sober you will follow them. And if you do, and put forth some effort, there's nobody at Helio Health that won't bend over backwards trying to help you bridge gaps. They don't work FOR you, they work WITH you. When I was ready for the nonsense to stop, and willing to do what needed to be done, Helio Health helped me change my entire life. It works if you work it.

Nick Greeley
4 months ago
5

I want to please encourage anyone and everyone who may be struggling right now. It may be hard and uncomfortable to come here, but once you re here, congrats, this is the first step you can take to better yourself. Please utilize the 24/7 Crisis Center, it saved my life. THANK YOU

mary kate morris
5 months ago
1

On their methadone program... They send you home now with two bottles for the weekend because they're closed. Went to take mine this morning, and those bottles had leaked all over the place and there was barely anything left. When I looked at the bottles I could see that the tops were put on Willy Nilly... And weren't even straight... Then when I open them, there was no seal at all in either bottle. I mean they're always doing 50 million other things while they're supposed to be waiting on you when you go to get your methadone. So of course, I try and call all of the numbers and then some... No answer... So then I take a $25 Uber ride to Helio, this was my Uber cash for the week and it's gone... So I have no way to get to my serious and mandatory healthcare appointments this week... And of course, when I get out of the Uber all of the crackheads who linger about the place... Start screaming at me and calling me stupid because the place is closed... Of course I knew that and asked them to shut up.. Then some woman answers the intercom... And immediately talks to me like I'm a piece of garbage under her shoe.... Just like everyone else does to an addict... And she refused to help me... The only words of wisdom she left me with was that the ER "might" help me, but she didn't know... And it wasn't her problem, I guess. So I went home after wasting money and time that I don't have... And I called again. I got the same lady that I spoke to when I went to Helio, and she treated me the exact same way. She refused to give me any numbers I could call, and she refused to offer any extra help other than the ER suggestion... And she hung up on me for the third time. So I have no other choice but to break my sobriety this weekend that have worked incredibly hard on... And I have no money... So I'm going to have to do something or somebody that I don't want to do... Just like old times... Today Helio made me wonder why I even tried to help myself in the first place... So I may never even go back. If they don't care I don't care... and they made it quite clear they don't give a hoot...I told the lady on the intercom and on the phone about the fact that I would have to break my sobriety...among other things... And she hung up on me. So if you're thinking about going to Helio for help and you have other options... I would take the other options... Because what they told me today was that they basically don't care about me at all and that I'm garbage. I hope they have a nice weekend off. My weekend is going to be hell on Earth. It already is. Thanks for nothing Helio.

Relay
5 months ago
1

Terrible reception and scheduling. If you try calling they either don t answer or they do and put you on hold and make you wait until they disconnect you. Colossal waste of time if you re trying to improve your mental health. I m still in the same position I was a year ago because of the awful staffing they have working in the front.

Vinny Butera
6 months ago
5

Kieara Smith
6 months ago
5

Sherrell Haynes
6 months ago
5

GOOD SERVICE

Mr G
8 months ago
1

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