When I called to make an appointment the receptionist then proceeded to do everything in her power to make my life impossible. Ended up so frustrated that I decided not to seek treatment anymore.
About St. Luke’s Mental Health – Hillside Center
St. Luke's Mental Health - Hillside Center offers an outpatient treatment program for individuals struggling with mental health issues. St. Luke's Mental Health - Hillside Center is located in Duluth, Minnesota.
At St. Luke’s, they believe that the patient comes above all else. They provide medical leadership and patient-centered focus. Their high-quality medical staff provides state-of-the-art care.
Some of the services offered by St. Luke’s Mental Health include clinical hypnosis, emergency services, outpatient services, and biofeedback. They offer treatment for depression, anxiety, adjustment disorders, parenting/family/couples issues, and major psychiatric illness.
Latest Reviews
This clinic is awful, I ve had very pleasant bedside manner from one of the Doctors, but then he NEVER follows through. And his staff, especially the wknd staff, are incredibly rude, not helpful, almost willfully so. I just want to get well!
Response from the owner1 week ago
Hi Erik, we re sorry to hear about your experience and understand your frustration. Providing attentive care and respectful service is important to us, and we appreciate your feedback. We ll address your concerns with our team to ensure better follow-through and service. If you'd like to provide any additional details, please contact our Patient Advocate team at 218.249.5400 or asl-padvocate@aspirus.org. Your health and well-being are our top priority, and we re committed to improving your experience.
Do NOT choose R. DeLuca NP . She is one of the most not compassionate , not caring , not sensitive doctor I have ever met . Psychiatrists are special doctors and should be empathetic, compassionate and good listeners to patient needs. Shame on her . She should change profession and not allowed to treat patients this way .
Response from the owner5 months ago
Hello Daniela, I'm sorry to hear about your experience at St. Luke's Mental Health Clinic. If you'd like to provide further feedback, please contact our Patient Advocate team at 218.249.5400 or pa@slhduluth.com.
As if mental health wasn't hard enough, St Luke's Hillside somehow made it harder. And every person gatekeeping at reception has been well trained to say, "I hear you. There's nothing I can do." Or, "Yes, ma'am. I understand." Not one person at that front desk has been willing to help me track down a referral or figure out how to make the process any easier - for me OR my kids. "More than a name on a schedule?" People at the marketing firm clearly haven't ever been a patient.
Response from the owner6 months ago
Hello Shannon, I'm sorry to hear about your experience at St. Luke's Mental Health Clinic. If you'd like to provide further feedback, please contact our Patient Advocate team at 218.249.5400 or pa@slhduluth.com. Gallery
Location
Accepted Insurance
Medica
America's PPO
Group Health Cooperative
PreferredOne
Security Health Plan
UCare
WPS Health Solutions
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. At St. Luke's, discharge planning begins when you are admitted to the hospital.
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Hypnotherapy (aka guided hypnosis) can be used as a therapeutic modality to treat substance use, especially in terms of quitting smoking cigarettes (nicotine). Clinical hypnotherapists help clients turn their attention inward, accessing unconscious or subconscious material, and then make suggestions that are healthier for the individual. The process can help clients make deep, positive, and lasting changes, including ceasing addictive habits.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Residential Setting -
Private Setting -
Lakeside -
Yoga Studio
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 8130
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
(218) 249-7000 
220 North 6th Avenue E
Duluth, MN 55805
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
