Southern New Hampshire Medical Center – West Campus

Nashua, New Hampshire

29 Northwest Boulevard
Nashua, NH 03063

(603) 577-2000
3.32 (14 reviews)

About Southern New Hampshire Medical Center – West Campus

Southern New Hampshire Medical Center is an alcohol and drug rehab in Nashua, New Hampshire. They offer co occurring disorder, alcohol, drug, and opioid treatment in an outpatient setting. Clients of all ages and pregnant women benefit from individualized treatment plans integrated with holistic and evidence based practices. They provide medication assisted treatment (MAT), psychiatric and medical services, treatment referrals, and more.

Clients can live at home while receiving targeted care in their outpatient program. They develop person centered care plans to help clients build coping skills, overcome challenges, and achieve long term recovery. Clients can access recovery support, short term chronic disease management, Hepatitis C services, care coordination, treatment referrals, immunizations, and psychiatric medication management. Clients may also participate in individual, group, and family therapy, peer support, and other recovery services.

Their board certified addiction specialists combine behavioral therapies with MAT to assist clients with severe addictions. Clients can receive medications to alleviate cravings and withdrawal symptoms, promoting sustained recovery.

Southern New Hampshire Medical Center accepts Ambetter, Aetna, Anthem BlueCross BlueShield of NH, UnitedHealthcare, Fallon Health, Cigna, and more. Contact your provider for details on out of network benefits, as coverage often varies.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Clients undergoing treatment at an outpatient rehab reside in their own homes and engage in counseling and recovery education sessions in the evening, at night, or on the weekend. This ensures clients' access to care while working, caregiving, or attending school. Outpatient treatment is often the next level of care for clients stepping down from inpatient care, though some clients enroll immediately after completing detox. Many programs offer medication assisted treatment (MAT) for those in alcohol or opioid recovery.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare

Rehab aftercare programs provide continuing care for clients in an advanced phase of recovery, including those who have completed detox and intensive inpatient treatment. These clients typically have already engaged in many hours of addiction counseling and recovery education. Drug rehab aftercare supports clients in maintaining their sobriety at home, in the workplace, and in the community. Case managers and care teams advise clients on the resources they may need to promote their sustained sobriety.

sober-living iconSober Living Homes

Residents of a sober living home in New Hampshire commit to abstaining from drug and alcohol use and to abiding by the house rules. This communal living environment, also called a halfway house, provides a supportive community where people in recovery can start a new life free from substances. Typical house rules include individual room maintenance, shared meal times, curfews, and 12-step meeting attendance.

heart-hands iconIntervention Services

During a drug intervention in New Hampshire, family and friends gather to confront a loved one about their addiction and its consequences. The intervention includes specific examples of destructive behaviors and clearly explains what each person will do if the individual refuses to get help. It also offers a clear treatment plan that is often provided by professional intervention services.

partial-hospitalization iconPartial Hospitalization Program

If you need short-term intensive rehabilitation care that allows you to return home at the end of the day, a partial hospitalization program (PHP) is the ideal solution. PHP provides structured programming that typically includes therapeutic services, relapse prevention, and medication management. Typically, treatment can run between 3-5 days a week for an average of 90 days. The cost for a partial hospitalization program can vary, but is often covered by providers.

24-hour icon24-Hour Clinical Care

When you receive 24-hour clinical care in New Hampshire, you benefit from several advantages. You receive 24/7 medical care and support. You also detox in a setting that keeps you away from access to addictive substances. Additionally, doctors prescribed medications that reduce or eliminate withdrawal symptoms. Medical staff also provide other treatment to improve your physical and mental health.

medically-assisted-detox iconMedically Assisted Detox

The aim of a medically supervised detox is to minimize withdrawal symptoms while removing alcohol and drugs from your system under 24/7 medical supervision and keep you as safe and as comfortable as possible. Medical detox is usually the first step in the recovery process as a whole, and it can take about 5-7 days to complete. This process is usually at least partially covered by most insurance plans.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

House check icon Settings & Amenities

  • recreation iconRecreation room
  • home-setting iconResidential setting
  • private-room iconPrivate rooms

Shield icon Insurance

Our Policy: Southern New Hampshire Medical Center – West Campus works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

If you participate in couples therapy in New Hampshire, you can expect to attend an average of 12 sessions. These may include individual and joint sessions with the counselor. Therapy will likely focus on learning skills to resolve conflict and successfully manage relationship challenges.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

recreational-therapy iconRecreational Therapy

Recreational therapy supports your drug or alcohol addiction recovery by engaging you in structured activities that replace substance use with positive experiences. Activities could include swimming, hiking, painting, and yoga to encourage social interaction. These experiences help to reduce stress, provide you with an emotional outlet, and promote mental well being.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (603) 577-2000
Building icon

29 Northwest Boulevard
Nashua, NH 03063

Call Now - Help is Available
Get Help Now - 603-922-7160
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Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner

Reviews

3.32 (14 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (13)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

All they care about is money. They overcharged me for several things they didn't even give to me. Please, have scruples.

Reviewed on 3/15/2019
Overall Experience
Date Submitted

Google Rating

3.5 (13 reviews)
M R
4 months ago
2

This is specifically for the PHP program.Intake: I was asked to arrive early for intake for an appointment at 9am. I came at 8:45am and was asked to wait in the lobby. I was there until 9:10 I think. Turns out the security guard never told them i arrived. This already put a bad taste in my mouth.Next I informed my intake team i was having withdrawals from a prescribed medication as my psychiatrist didn t properly wean me off. I was told i could get psychiatric help, nope. Because thats their policy since i have a psychiatrist, but they will schedule a new psychiatrist appointment. Ok fine.I was never really explaining what the program is, what we are working on, or how it would help my current situation. I was told the program length can be 5,7, or 10 days. When i asked how long i needed to be there i was vaguely told someone would discuss it with me later (never happened until my 4th day).Essentially the PHP program is to identify triggers and utilize coping mechanisms, boundaries, etc to cope with your mental health, but its all in a group. Nothing is centralized to you or your specific needs. *****This can be incredibly helpful if you have not learned these skills, and if you need a refresher. However I found group made things worse for me, as I have a hard time focusing on myself with others talking about their issues as my work background was essentially helping people through crises.I confided to the team that I felt I needed something in between In patient and php. I expressed since I was likely struggling from the medication withdrawals, and other life issues, that I was not a danger to myself. And that I didn t want to be held prisoner for needing help. All I was told is its your choice if you want to do it or not there was no we think you need this or what questions do you have about our program everything was weird, vague, or tight lipped and then I'm made to feel I am unreasonable.When people go through the proper channels for mental health and are still made to feel they're the problem or they are dangerous and providers give the bare minimum effort to assist you to proper resources or treat you with empathy its no wonder there is such a mental health crisis. This is why people don't reach out for help. And that actually breaks my heart.I will say the reason I am giving 2 stars is because the group leader Sheridan is a genuinely nice man. He has compassion and understanding that a lot of professionals do not. If you are a man struggling with some stuff especially I find his methods very uplifting and not shaming.P.s. the security guards in the front, when a woman goes out of her way to not look at you or address you just leave her alone! you made me extremely uncomfortable.

Response from the owner3 months ago
Thank you for taking the time to provide such detailed feedback about your experience with our PHP program. We regret that your experience was not positive and that you encountered several issues. We aim to provide compassionate and comprehensive care. We would like to address your concerns directly and be sure appropriate steps are taken to improve our services. Please call 603-577-2196, and you will be directed to the appropriate liaison/department for follow-up. Your input is invaluable in helping us understand where we can improve, and we truly appreciate your honesty. Thank you for recognizing Sheridan and the efforts he made to provide support. We are committed to enhancing our services and hope to have the opportunity to better assist you in the future.
Dalton
9 months ago
5

Bhu was fantastic.

Response from the owner9 months ago
We are very happy to have provided you with such a positive experience. Have a safe and healthy new year.
Matt Sherwood
9 months ago
5

Highly recommend the PHP program with Sheridan. Super valuable experience for me.

Response from the owner9 months ago
Hello Matt. Thank you for leaving this 5-star review. Have a safe and healthy new year!
jonathan
1 year ago
1

very rude and inconsiderate Some staff were nice, but the ones who are not are very triggering. Made the stay more painful than good. DO NOT RECCOMEND IF YOU ARE TRYING TO GET LEGITIMATE HELP. ONLY AS LAST RESORT.

Response from the owner1 year ago
Hello Jonathan, thank you for reaching out. We take your feedback seriously and would like to learn more about this particular situation. If you could please reach out to our Patient Liaison at (603) 577-2196 so that we can learn more and address the issue. Thank you for taking the time to help us improve care for all our patients.
Doreen Falle
2 years ago
5

This place is wonderful! All doctors, nurses, staff and patients were so friendly. Couldn t ask for better treatment. Thank you to the BHU!

L Domenech
2 years ago
5

I, too, come here as my first option for circumventing long waits at the emergency room and at my PCP s office. I love the entire experience with the receptionists, nurses, and doctors. They have always performed thorough diagnosis and prescribed the proper treatment (which, in my opinion, is a sign of competence). They were even instrumental in helping to diagnose my cancer early on! In addition to competence, I have experienced professionalism, courtesy, empathy, and compassion at this facility (towards my family and me). I really can t speak highly enough of them and would definitely refer family and friends here.

C B
2 years ago
5

Nice facility, plenty of parking

Rick S
2 years ago
5

Troy Mottard
4 years ago
4

I ve been here probably a half dozen times over the last few years as a way of circumventing long wait time for an appointment with my PCP. Each time I have seen different doctors but each time I have been satisfied the level of care I receive, they are professional, thorough and congenial.

QUEEN Chills
4 years ago
1

Despicable how the nurses on duty treated myself and my child. Rude to say the least.

Andrew Doberstein
5 years ago
5

Y P
5 years ago
1

They charged me $5,000 dollars for letting me wait sitting without medical attention. In a single day 3 charges $5,000 and something $430 and something, and $230 and something. When I call customer service you do not know how to explain in the least. I recommend that you check your emergency area cameras so that you can see how many hours since I arrived I was sitting in a chair without any attention and without using your bed I spoke twice with my doctor, they not gave me nothing for pain, nothing but an exam that they made me for which I do not really know what the charge is because there are two exams that do not really exist. I only received one and they are charging me because they took my health insurance and they registered me in their system but I did not enter any room I was sitting waiting for hours. and they are charging me that amount as if I am a millionaire. Bo have scruples, They take advantage of people.

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