Saint Vincent Hospital

123 Summer Street Worcester, MA 01608
Inpatient
Saint Vincent Hospital MA 1608

About Saint Vincent Hospital

Saint Vincent Hospital, located in Worcester, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Saint Vincent Hospital include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Chelsey Hendrickson
1 week ago on Google
1
This hospital over all is a great hospital but labor and deliver only has a couple nurses and Dr's that actually listen and respect their patients let alone know what they are doing. Most of the nurses don't know what they are even doing or talking about because they aren't being taught right. Meet some of the most disrespectful people I have ever encountered here but the ones that do actually care about you are the most sweet knowledgeable people ever. I had alot of my rights ripped away from me at this hospital and over all was treated like dirt. Helpful hints is get all documents in hand before you get discharged or chances are you will be denied them you also depending on the nurses attitude will think you don't have any right to state uncomfortable feeling about your body being exposed. Being in this hospital feels more like instead of signing concent for treatment that it's just a legal documents that take away your rights.
Response from the owner6 days ago
Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com.
David Mcavay
1 week ago on Google
1
Father in law was SOLD a back surgery procedure and completely lied to him and our family with regards to his recouping stage. "He's going to be on his own, bend over, not need assistance etc.. Called us the day of discharge and said he's moving around just fine. We come get him and when we arrive he needs "24-7 care, needs assistance walking every hour, getting out of bed, getting into a chair, changing, going to the bathroom etc for 4-6 weeks and nothing they can provide". Absolutely devastating for him and he wishes he didn't have the elective back surgery that they encouraged him to have. We will take him into our home and take care of him and would never recommend this hospital. Non empathetic staff, and will post a review every single day because of this experience.
Response from the owner4 days ago
Your feedback is very important to us, thank you for sharing. If you are open to discussing further, please email patientexperience@tenethealth.com with your contact information and the patient's name so that we can follow up with you directly.
Tanya Negron
2 weeks ago on Google
1
They claim to strive to provide their patients with the best patient- centered care yet my daughter in law is there right now, we just found out she is pregnant and she hasn't even been offered any food in 2 days.
Response from the owner2 days ago
Thank you so much for bringing this to our attention, Tanya. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com with your contact information and patient's name.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Location

Accepted Insurance

Saint Vincent Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (508) 363-5000
Building icon

123 Summer Street
Worcester, MA 01608

Reviews of Saint Vincent Hospital

2.7/5 (604 reviews)
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Reviews

1

Nurses were very rude and disrespectful. Every visit implies waiting for five hours total, waiting for the doctor to come in (which he hasn’t).

Reviewed on 12/26/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (603 reviews)
Chelsey Hendrickson
1 week ago
1

This hospital over all is a great hospital but labor and deliver only has a couple nurses and Dr's that actually listen and respect their patients let alone know what they are doing. Most of the nurses don't know what they are even doing or talking about because they aren't being taught right. Meet some of the most disrespectful people I have ever encountered here but the ones that do actually care about you are the most sweet knowledgeable people ever. I had alot of my rights ripped away from me at this hospital and over all was treated like dirt. Helpful hints is get all documents in hand before you get discharged or chances are you will be denied them you also depending on the nurses attitude will think you don't have any right to state uncomfortable feeling about your body being exposed. Being in this hospital feels more like instead of signing concent for treatment that it's just a legal documents that take away your rights.

Response from the owner1 week ago
Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com.
David Mcavay
1 week ago
1

Father in law was SOLD a back surgery procedure and completely lied to him and our family with regards to his recouping stage. "He's going to be on his own, bend over, not need assistance etc.. Called us the day of discharge and said he's moving around just fine. We come get him and when we arrive he needs "24-7 care, needs assistance walking every hour, getting out of bed, getting into a chair, changing, going to the bathroom etc for 4-6 weeks and nothing they can provide". Absolutely devastating for him and he wishes he didn't have the elective back surgery that they encouraged him to have. We will take him into our home and take care of him and would never recommend this hospital. Non empathetic staff, and will post a review every single day because of this experience.

Response from the owner1 week ago
Your feedback is very important to us, thank you for sharing. If you are open to discussing further, please email patientexperience@tenethealth.com with your contact information and the patient's name so that we can follow up with you directly.
Tanya Negron
2 weeks ago
1

They claim to strive to provide their patients with the best patient- centered care yet my daughter in law is there right now, we just found out she is pregnant and she hasn't even been offered any food in 2 days.

Response from the owner2 weeks ago
Thank you so much for bringing this to our attention, Tanya. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com with your contact information and patient's name.
Daniel Goldrick
2 weeks ago
1

Saint Vincents hospital Worst hospital in Massachusetts. No one cares from the front door to the back. This place is a joke. And the food sucks. Dan goldrick West boyeston

Response from the owner2 weeks ago
Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com.
Stephanie LeBlanc
3 weeks ago
1

If I could give zero I would I wouldn t bring a bug there these people nurses are the worst my younger brother was on life support these nurses doctors were so bad as soon as my brother health insurance ran out they tormented my to unplug him he was only 37 if I would have heard one more time he s gonna die anyways I was gonna freak out sleeping in his room the smell was so bad I was sick it was his body rotting I asked them to clean him nurse said no he s here die I said he s not a dogged my little brother she like I have 6 patient his ear was literally rotting cause they didn t turn him his back had whole in it with his own crap in it she just put bandages over it without cleaning it then someone else s belongings were in his room I brought it out cause the rosary bead he had on him were missing it was someone else s stuff gave to nurses when my brother passed the furneral home gave us someone else s belongings same bag took out of room don t be nurse if you no longer care my brother meant world to me and way he was treated was horrible don t bring anyone to St Vincent hospital EVER

Response from the owner3 weeks ago
Stephanie, we are so sorry about the loss of your younger brother. You have our deepest condolences . We d like to learn more about your experience , please email patientexperience@tenethealth.com with your contact information and the patient's name so that we can reach out to you directly.
Wakeem Tris
3 weeks ago
1

THE NURSES IN THE PREGNANCY & INFANT UNIT ARE HORRIBLE RACIST & SEXIST

Response from the owner3 weeks ago
We d like to learn more about your experience. Can you please email your contact information, patient's name and more details of your concern to patientexperience@tenethealth.com so we can get in touch with you?
William Dickerson
1 month ago
5

I'm so sorry to hear all these bad reviews but from my experience and having 4 major surgeries at this hospital and a fifth coming up I am truly impressed by all who took care of me. They were all kind and as far as the hospital not being clean, I have multiple Doctors in the hospital and have never seen any dirt even when they were doing repairs in certain areas.I just want to update my review as I had spinal fusion surgery here on the 19th of this month. The care I received from the time I entered till the time I was discharged on the 20th was amazing yes a short time but the kindness and understanding was better than any other hospital I've been in.I Thank each and every one who took care of me you made a scary surgery for me feel like it was simple.I'm home now and with help from the hospital staff setting up home care I'm doing well Thank You Saint Vincent's for a wonderful outcome time and time again.Y'all deserve 10 Stars.

Response from the owner1 month ago
Thank you for your positive feedback, William. We are thrilled you had a great experience.
Anthony Vu
1 month ago
1

TERRIBLE!!!

Response from the owner1 month ago
Hi Anthony, we d like to learn more about your experience. Can you please email your contact information, patient's name and more details of your concern to patientexperience@tenethealth.com, so we can get in touch with you?
Jackson Barnes
1 month ago
1

10,000$ for a basic ER visit, 5,000 $ with insurance. You re better off staying home. Trust me.

Response from the owner1 month ago
Thank you so much for bringing this to our attention, Jackson. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com with your contact information and patient's name.
Vedant Katare
1 month ago
1

One of the worst hospitals I have ever been to, the billing department just doesn t seem to get my insurance information correct, after repeated attempts to correct them they still haven t corrected my insurance details.

Response from the owner1 month ago
Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com with your contact information and patient's name.
Zainab S
1 month ago
1

Soooo unhelpful. I was left in pain for 2 hours, just sitting in the waiting room as my foot swelled up. No once did they check up on me. How is this even a hospital. This place deserves ZERO stars.

Response from the owner1 month ago
Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com with your contact information and patient's name.
Ivan Martin
1 month ago
5

Response from the owner1 month ago
Hi Ivan, thank you so much for taking the time to leave us a 5-star rating.
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