Saint John Hospital – Behavioral Health – Madison Heights

27351 Dequindre Road
Madison Heights, MI 48071

The facilities at Saint John Hospital - Behavioral Health - Madison Heights in Madison Heights, MI 1

About Saint John Hospital – Behavioral Health – Madison Heights

Saint John Hospital – Behavioral Health – Madison Heights, located in Madison Heights, Michigan is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Saint John Hospital – Behavioral Health – Madison Heights include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Mercedes Ortiz
2 weeks ago on Google
5
My mother Ms. McCaig was at this hospital this week for a few days and was very happy & pleased with the care provided by all the staff there. She said the ladies were really sweet & professional as well and that the hospital was very clean. (she was in room# 601, bed 1). My momma thanks each & every one of you & I do too for doing your job whole heartedly, God bless you all!
Response from the owner1 week ago
Thank you; we appreciate your feedback! -Ascension Michigan Community Manager
Clarence Pokorske
2 weeks ago on Google
1
Response from the owner1 week ago
Thanks for taking the time to leave your rating. We'd like to learn more about your concerns. Would you mind reaching out to us at 248-967-7779 with more details? -Ascension Michigan Community Manager
Tracey Easterly
3 weeks ago on Google
1
The 6th floor nurses are a joke especially Sheryl . And house keeping is a bigger joke. I had to clean my sons room blood stains on the floor for 3 days strait the nurse left the used iv bags in the sink. My son s gi tube on the floor next to the garbage pal. The contents of the gi in the toilet never flushed . He asked for ice chips 3 xayn before I got pissed. And scream where is my son s ICE CHIPS . This place is disgraceful. He s on a liquid diet they brought him oatmeal smh the only good thing about this hospital is the ER. And Dr. Sousa. That s it as far as cna goes the male cna was awesome but the female was useless.
Response from the owner1 day ago
We'd appreciate the opportunity to learn more about your concern so that we can have our management team look into how we can improve. If you are willing to work with us directly, please call 248-967-7779 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Michigan Community Manager

Location

Accepted Insurance

Saint John Hospital – Behavioral Health – Madison Heights works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Contact Information

Phone icon (248) 967-7000
Building icon

27351 Dequindre Road
Madison Heights, MI 48071

Reviews of Saint John Hospital – Behavioral Health – Madison Heights

3.2/5 (500 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (500 reviews)
Mercedes Ortiz
2 weeks ago
5

My mother Ms. McCaig was at this hospital this week for a few days and was very happy & pleased with the care provided by all the staff there. She said the ladies were really sweet & professional as well and that the hospital was very clean. (she was in room# 601, bed 1). My momma thanks each & every one of you & I do too for doing your job whole heartedly, God bless you all!

Response from the owner2 weeks ago
Thank you; we appreciate your feedback! -Ascension Michigan Community Manager
Clarence Pokorske
2 weeks ago
1

Response from the owner2 weeks ago
Thanks for taking the time to leave your rating. We'd like to learn more about your concerns. Would you mind reaching out to us at 248-967-7779 with more details? -Ascension Michigan Community Manager
Tracey Easterly
3 weeks ago
1

The 6th floor nurses are a joke especially Sheryl . And house keeping is a bigger joke. I had to clean my sons room blood stains on the floor for 3 days strait the nurse left the used iv bags in the sink. My son s gi tube on the floor next to the garbage pal. The contents of the gi in the toilet never flushed . He asked for ice chips 3 xayn before I got pissed. And scream where is my son s ICE CHIPS . This place is disgraceful. He s on a liquid diet they brought him oatmeal smh the only good thing about this hospital is the ER. And Dr. Sousa. That s it as far as cna goes the male cna was awesome but the female was useless.

Response from the owner3 weeks ago
We'd appreciate the opportunity to learn more about your concern so that we can have our management team look into how we can improve. If you are willing to work with us directly, please call 248-967-7779 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Michigan Community Manager
raju ahmed
1 month ago
1

Very bad hospital very bad service

Response from the owner1 month ago
We are always looking for ways to improve. If you're willing to discuss this in more detail, please reach out to us at 248-967-7779 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Michigan Community Manager
Sherry S.
1 month ago
5

I arrived at Accension St. John Madison Height Emergency in a very bad way spent 4 days in ICU and 2 more in step down. The Dr's. saved my life and between them nurses, and others they couldn't have been any more compassionate, friendly, mindful and just the best. This this includes many others.The same goes for the doctors (and there were a lot) nurses and more on the 4th floor.Most time spent were with the nurses and other staff.Patti, Cindy, Pam , I can't say enough you guys saved my sanity on more than I occasion and it was a pleasure getting to know you. EJ can't forget you either thank you.I truly will never forget my time there and you sure made a very frightening situations much better and I thankyou all again from the bottom of my heart.Oh yeah pretty darn good food too. Sherry S.

Response from the owner1 month ago
Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Michigan Community Manager
Daniel Emery
1 month ago
5

Was well taken care of for my out patient surgery.

Response from the owner1 month ago
Our care team aims to deliver high-quality compassionate care to the community. Thanks for sharing this feedback with us! -Ascension Michigan Community Manager
David Rabens
1 month ago
5

I underwent outpatient surgery yesterday at the Madison Height center. Registration was easy when I got there. The sign in to same day surgery was quick. The staff was great. The pre-op staff and nurses were friendly and efficient. The physicians, including the student, resident, OR nurse, nurse anesthetist, and anesthesiologist all came to visit and discuss their roles and what was going to happen next. Of course the best surgeon in SE Michigan came in to say hello. Went off to the OR and then to recovery, where the nurses were great. Recovery was quick and easy. The facility was spotless and the staff friendly. What more can you ask for.

Response from the owner1 month ago
We appreciate you taking the time to leave us this feedback. We will pass it along to our leadership team. Thank you. -Ascension Michigan Community Manager
Patricia Merchant
1 month ago
5

The staff was friendly and I was checked in quickly at the Registration Desk and the Endoscopy waiting area. Everyone introduced themselves and how they were going to assist in my procedure. Each individual was informative and asked me if I had any questions. I also received a follow-up call the next day to see how I was doing.

Response from the owner1 month ago
Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Michigan Community Manager
Diontae Jenkins
1 month ago
5

Response from the owner1 month ago
We really appreciate your positive review! Thank you. -Ascension Michigan Community Manager
Google User
1 month ago
1

This location waited over 20 minutes before transferring an elderly person having an ischemic stroke from the ER lobby to the actual ER department for assessment. Only to transfer the patient to another hospital after being seen in the ER for less than 30 minutes. This so-called hospital is incompetent, lazy and a disgrace. Take the recommendation of this review and the many before it. Do not use this emergency room. Please go elsewhere if you care about you or your loved one and the possibility of having irreparable damage done to your health and quality of life.

Response from the owner1 month ago
Thank you for your review. We'd like the chance to look into the situation you have described. Could you please reach out to us at 248-967-7779 (Mon-Fri 8 am-4:30 pm). We look forward to hearing from you. -Ascension Michigan Community Manager
Han Hoong Wang
1 month ago
5

Response from the owner1 month ago
This is great to see, thanks so much for sharing your rating! -Ascension Michigan Community Manager
Patrick Harris
1 month ago
2

I was not able to receive the services that were due to me due to several miscommunications by the staff. It is sad to know that the hospital and the medical offices are now on the same page regarding patient information and communication. This has cost of me timed, Money, and Paen. I am disappointed in this establishment. They are not patient driven.

Response from the owner1 month ago
We are here to listen and take all feedback seriously. If you're willing to discuss this in more detail, please reach out to us at 248-967-7779 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Michigan Community Manager
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