Rolling Hills Hospital

2014 Quail Hollow Circle
Franklin, TN 37067

Rolling Hills Hospital TN 37067

About Rolling Hills Hospital

Providing care for adults and adolescents, Rolling Hills Hospital is located in Franklin, Tennessee. Services are provided for addiction, mental health, and co-occurring psychiatric disorders. They have inpatient treatment, partial hospitalization programs and physician clinical services. Medicare, TRICARE, and Tenncare are accepted. If you are concerned about costs, they can discuss your financial options.

The inpatient facility offers a full service cafeteria. They have a registered dietician that provides healthy meal choices. The food is fresh and prepared daily. They also have large, flat screen televisions and a game table. All the units have their own private and secured outdoor courtyard. Individual and group therapy are provided.

A variety of programs are provided to serve diverse treatment needs. A chemical dependency program is available for clients 18 years of age or older. A partial hospitalization program meets Monday – Friday at scheduled times. They have intensive group therapy and medication management therapy. They even have music and activity therapy.

Latest Reviews

Scott Gelnett
2 weeks ago on Google
4
The staff was great. The facilities could be cleaner.
Response from the owner1 week ago
Hi, Scott. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://www.rollinghillshospital.org/contact/. We hope to hear from you soon.
Nick Fillie
2 weeks ago on Google
1
Our son has sent 5 days up at this facility and he is worse off now then when he arrived. I wouldn't recommend this place to care for lab animals.
Response from the owner1 week ago
Hi, Nick. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting https://www.rollinghillshospital.org/contact/. Again, thank you.
Kim
3 weeks ago on Google
5
I love the nurses tech and Dr Carl is a very caring dr and they go above and beyond to help you during ur stay!!!
Response from the owner1 week ago
Thank you for your kind words, Kim! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!

Location

Accepted Insurance

Rolling Hills Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is an intensive outpatient option for those with moderate to severe addictions, allowing you to return home at the end of the day. It can be an alternative to hospitalization or used as a step-down option. PHP treatment requires a minimum of 20 hours of treatment per week for an average of 90 days. Depending on your needs, PHP treatment includes relapse prevention, medication management, and behavioral therapy services. PHP treatment is often covered by providers.
12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
24-hour icon24-Hour Clinical Care
Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.

Creative arts therapy can be integrated with other therapeutic methods during drug rehab in Tennessee. This treatment can provide unique experiences that allow you to better understand your feelings and experiences. Methods include music, art, dance, and writing therapy.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (615) 628-5700
Building icon

2014 Quail Hollow Circle
Franklin, TN 37067

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews of Rolling Hills Hospital

3.39/5 (492 reviews)
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Reviews

1

Many of the nurses were very cruel and clearly did not care about a single patient

Reviewed on 12/15/2019
1

It is very clear that people working at Rolling Hills have a lot of knowledge but in a matter as difficult as an addiction that is not enough. They should interact more with the patients in order to know what they need and from that point give them the treatment they deserve ... Read More

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (490 reviews)
Scott Gelnett
2 weeks ago
4

The staff was great. The facilities could be cleaner.

Response from the owner2 weeks ago
Hi, Scott. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://www.rollinghillshospital.org/contact/. We hope to hear from you soon.
Nick Fillie
2 weeks ago
1

Our son has sent 5 days up at this facility and he is worse off now then when he arrived. I wouldn't recommend this place to care for lab animals.

Response from the owner2 weeks ago
Hi, Nick. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting https://www.rollinghillshospital.org/contact/. Again, thank you.
Craig Tucker
3 weeks ago
5

When I was sent here by my psychiatrist, I was scared. But, they put on adventure time for me which help me recollect. Then, I went to my unit. The nurses were extremely nice and helpful. They made me feel safe. When I went to my room, they let me shower. I went to sleep well at that place. When I started the daily life there, I learned of how positive of an experience it was. We had nurses that cared and patients that were friendly. I was pretty much friends with everyone in my unit. We had effective group therapy + some down time just to read and/or listen to some music. I remember all of my friends sitting at a table outside jotting down good radiostations in our journal. All of the techs were really cool. Activities were really fun. We even watched spider-man. I had a really great time here. If you ever have to send your child/yourself to a mental facility, trust this one more than the ones around.

Response from the owner3 weeks ago
Hi, Craig. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
Kim
3 weeks ago
5

I love the nurses tech and Dr Carl is a very caring dr and they go above and beyond to help you during ur stay!!!

Response from the owner2 weeks ago
Thank you for your kind words, Kim! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Mark Bush
1 month ago
4

Stormy Antes
1 month ago
5

Best psych facilities in TN

Response from the owner1 month ago
Hi, Stormy. We are delighted to see this review. Thank you for the kind comments! Have a wonderful day.
Lauren Cox
1 month ago
5

This place helped me so much during a very hard time

Response from the owner1 month ago
Hello, Lauren. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
AnnaRachel Lemonds
1 month ago
5

Rolling hills hospital iop and php programs helped me a lot

Response from the owner1 month ago
Hi, AnnaRachel. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Cadycole12 Cole
1 month ago
1

Got admitted to outpatient here for four weeks and had an okay experience. Mostly spent my time coloring, but met some great people while there. However, three months after my discharge, I was sent a bill for 1500. Both me and my mother were told our out of pocket with her insurance would be 600 for the entire program. Multiple times. It was never referred to as an estimate, and we even paid it. When we called to ask about this, we were informed that the amount we had been told was incorrect, and that they were "sorry" (yeah right) but we would have to pay the full amount. The lady on the phone was dismissive and rude, and although we got the bill halved, it was still their mistake, and an unfair one at that. Do not bring your loved ones here.

Response from the owner1 month ago
Hi, Cady. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting https://www.rollinghillshospital.org/contact/. Thank you again.
Trish Griffin
1 month ago
2

I want to start off by saying unfortunately this is my sons 6th facility for treatment. I think it is important for me to stress because I have experience with many facilities in Memphis, Nashville and California. This was a horrible experience and I would not recommend this facility for treatment be it detox or otherwise. My son was admitted on Thursday, at that time he was accompanied by his interventionist. The interventionist gave all of my sons belongings to the facility and left his card stating to call him for anything and with updates. The facility had his wallet and phone the whole time and continued to tell my son they did not have any of his things his interventionist had them and that was a complete lie. My son expected to be transferred to Cumberland after detox. The facility knew on Friday that my son was not getting a bed at Cumberland and waited until Monday to tell him. The only way we were notified of this change was through our interventionist NOT the facility. The facility did not notify us of this information until 3:00 on Monday.My son has addiction issues and is there for detox the meds they administered him for sleep are Valium. My son had to tell them to please stop administering him these meds as they are interfering with his cravings. Never in treatment has my son ever been given valium or anything in the Benzo family while detoxing. The social worker has set hours that in treatment I have never heard of Monday-Friday till 3:30. In all other facilities at least you have a backup if someone is not there, NOT HERE no backup you are just shit out of luck and talk to you Monday. Yesterday I get a call from social worker that my son is going from Nashville to Florida for treatment. Never did they discuss with us nor did they call the interventionist. I need to know this because my son has no money if they want him in Florida I have to buy the ticket, so they need to have me in discussion. They stated he is to fly from Nashville to Florida on a flight with a stop in another airport with no one sitting with him in the airport. When I asked well what if he shows up in Florida drunk their response was well he just detoxes again, this is not an answer and this is never the best answer for any patient detoxing, it is absolutely unacceptable and bad practice. My son was also late getting meds yesterday. We were able to get him placed in Nashville thanks to our interventionist and only thanks to him. Rolling Hills stated he was being discharged at midnight regardless of whether he had placement. This facility is the worst experience in 5 years I have ever had and there way of conducting business is not in the best interest of the client.

Response from the owner1 month ago
Hi, Trish. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting https://www.rollinghillshospital.org/contact/. We hope to hear from you soon.
James Harrison
1 month ago
1

Response from the owner1 month ago
Hello, James. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit https://www.rollinghillshospital.org/contact/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Thomas Landers
1 month ago
1

They refused to give my mother any information on my sister. They let my sister sign herself in despite being mentally ill. These people don t care as long as they get a paycheck. My sister is currently in your facility and you are absolute liars. You refused to give any information to our mother. I pray that y all get sued for this.

Response from the owner1 month ago
Hi, Thomas. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your sister to reach out to us directly by visiting https://www.rollinghillshospital.org/contact/. Again, thank you.
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