Recovery Works Columbus

About Recovery Works Columbus

Recovery Works Columbus, located in Columbus, Ohio, is a part of Pinnacle Treatment Centers. They provide a full continuum of care for substance use disorder that ranges from detox to aftercare. Their services are based on evidence based models of addiction treatment.

Recovery Works Columbus provides detox, residential, intensive outpatient, partial hospitalization, intensive outpatient, and alumni services.

The detox at Recovery Works Columbus is for those who are seeking to remove all harmful substances from their body. It is overseen by professionals who are trained in addiction medicine and who can help create a safe and effective detox. Medications will be used to provide as much comfort as possible.

Residential treatment is for individuals who need a high level of care and support during the initial stages of their treatment. Individual treatment plans are created and consist of individual, family, and group therapy in addition to medication management, anger management, and grief and loss therapy. Evidence based and clinical treatments, along with traditional 12 Step and SMART meetings will be offered.

The partial hospitalization program at Recovery Works Columbus is a step down from the inpatient program. It often serves as a bridge between inpatient and traditional outpatient treatment. Group sessions, individual therapy, and regular meetings take place throughout the week.

Intensive outpatient programming is a step down from partial hospitalization programs and serves as a way to move toward more autonomy while practicing new skills and tools that have been learned during the recovery process. Traditional treatment methods continue, including therapy, group sessions, and psychoeducational classes.

Alumni support groups are available to individuals who have completed treatment programming at Recovery Works Columbus. This programming provides long term recovery support between peers. Traditional meetings include speakers, themes about recovery, family night, and other recovery based topics. This is a free service meant to foster a sense of community.

Latest Reviews

Rebecca Ross

1 month ago on Google

I will give Recovery Works a star because I will agree some staff actually do come to work there because they care, however, the dynamic & atmosphere of the place will quickly change that. I worked for Pinnacle for a year and a half and I will be the first to say, it s a scheme. The groups facilitated are NOT productive towards the clients recovery because most of the groups are being ran by RAs who do not have the credentials to run them. They just need group to happen to get paid. They let clients disrespect the RAs & nursing staff with no consequence but if it s directed towards a counselor or leadership, then the person gets kicked out or put on a BC. Just showing they don t care about certain staff departments. One clients insurance pays about $15,000 for detox & a 28 day rehabilitation stay but somehow, the linens are disgusting and uncomfortable! Sometimes we didn t even have any clean blankets or any pillows at all to give to people when they would come in, not that the pillows would make much of a difference because it s like a piece of paper. The rooms are disgusting, the carpet needs replaced. The showers are falling apart. Mind you, staffing and clients report these incidents daily and it takes months for them to be fixed. The environment they are expecting people to stay sober in is ridiculous. If you are thinking of admitting here or working here.. RUN. Far. Leadership will manipulate & lie to you. They will dangle positions in your face, get you all excited and take it away just as fast. It happened to me THREE times with two different positions I was interested in. To them, your there for grunt work. Lazy workers get promoted and accommodated to positions that fit their laziness and the hard workers get nothing but false promises. This place is by far the most unprofessional, unethical, money scheming places I have ever worked for. Do some hard thinking before you get yourself involved with Pinnacle.

James Murphy

1 month ago on Google

Today marks my 30 days of sobriety, but my experience with Recovery Works Columbus was far from what I hoped it would be. This facility was supposed to be a stepping stone in my recovery journey, but it became clear that their priorities were skewed, focusing more on their image than on genuine care for their clients.On my last day, I was shocked when the executive director instructed the office assistant to return my phone early so I could leave a Google review. I felt pressured to write something positive because I was stuck there waiting for my mother to pick me up. This incident made me realize that they were more concerned about their online reputation than my recovery or comfort.The staff, especially the Resident Assistants (RAs), were clearly overworked and underappreciated. One RA, who has two disabled children at home, was working 90-hour weeks with little time for her own family. Instead of supporting her, the management threatened to take away her overtime if she didn't start leaving work on time. Yet, when she tried to do just that, they would pressure her into staying longer to cover for others. The executive director should be ashamed of allowing the facility to run this way, exploiting staff who are already stretched too thin.Adding to the frustration, I accidentally left something at the men's living house on my last day. They refused to let me retrieve it and promised to mail it to me the following Monday. When I called on Wednesday to check, no one had even bothered to look for my belongings. It seems like they were either lost, stolen, or simply disregarded, which is incredibly unprofessional and disrespectful.The facility itself is in dire need of improvements. The food was just passable, and the bedding in the housing phase was old and uncomfortable, which only added to the discomfort of an already stressful environment. The detox building also lacked a welcoming atmosphere, making the start of the recovery journey even more daunting.Recovery Works Columbus receives ample funding, yet it feels like the basics such as decent bedding and a supportive environment are overlooked. The facility desperately needs more staff, especially RAs, to alleviate the heavy workload and ensure patients get the support they need.While group sessions were a part of the treatment, there was a lack of variety in the therapy options. Expanding these sessions to include trauma processing, support for LGBTQ+ patients, and creative therapies like art therapy would be beneficial. More consistent scheduling for attending external meetings would also help in building a solid recovery foundation, rather than leaving this to the whims of overburdened staff.I did meet some dedicated staff members like Miss Erica at the detox center, Amber and Tatum from the PHP building, Rebecca, the office assistant, Miss Shelly, my counselor, and Miss Sammy, the PHP counselor, who all tried their best under difficult circumstances. However, their efforts were overshadowed by the facility's systemic issues and mismanagement.Overall, while there were some positives, the experience was marred by poor management, overworked staff, and a lack of genuine care. Recovery is hard enough without feeling like just another number in a poorly run system. I hope Recovery Works Columbus takes these issues seriously and makes the necessary changes to truly support their clients and staff. For now, I can't in good conscience recommend this facility to anyone seeking a supportive and caring environment for their recovery journey.

Response from the owner3 weeks ago

Hi James, we appreciate you taking time to leave a review. Our goal is always to meet our patients needs, wherever they are in the recovery process. We hope you ll consider contacting us at your convenience so that we can learn more about your experience, address your concerns and improve our treatment process. Please contact us at (844) 755-3399. Thank you!

Brian Gallagher

2 months ago on Google

The pictures are not accurate representations of the facility. Not by a long shot. First off it's three to bedroom and cramped. The facility has been beat down from lack of maintenance since those pictures were shot years ago. It's overcrowded and so congested clients constantly had anxiety attacks. The furnishings are horrible and in disrepair. The food is just terrible and processed to death. The staff is under qualified and overworked. There is absolutely no individualized treatment planning, although they will doctor paperwork to make it appear there was for insurance billing purposes. Their PHP house was lacking in furniture when I was there and they had the audacity to tell us to sleep and sit on the floor. The reason for this was they had bedbugs and didn't bother to replace the infested furniture they were required to toss out. Half of the clients are so high on methadone they spend the majority of their time nodding out. Lovely to observe that day and night while in treatment. Homophobia runs rampant. Good employees are run out and the the worst are promoted, ensuring the toxic culture continues on.Medicaid needs to shut this trap house down. It's the bottom of the barrel.

Response from the owner3 weeks ago

Thank you for providing such detailed feedback about your experience, Brian. We take this kind of feedback very seriously and will ensure that it is communicated to the appropriate individuals for review and action. If you re open to discussing your experience further or have additional details that could help us in addressing these issues, please feel free to reach out directly at 844-755-3399.

Gallery

The facilities at Recovery Works Columbus in Columbus, OH 1

The facilities at Recovery Works Columbus in Columbus, OH 2

The facilities at Recovery Works Columbus in Columbus, OH 3

The facilities at Recovery Works Columbus in Columbus, OH 4

The facilities at Recovery Works Columbus in Columbus, OH 5

Location

Accepted Insurance

Recovery Works Columbus works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient rehabs offer robust wraparound care for clients who are stepping down from intensive inpatient care, with many facilities providing multiple levels of care, including partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient programming. Clients may also elect to enroll in outpatient care immediately after completing inpatient detox. Those who are at lower risk of withdrawal complications may also choose to receive ambulatory medical detox from an outpatient facility. Outpatient programs typically involve addiction counseling, recovery education, and/or medication assisted treatment (MAT). Holistic therapies, such as art and music therapy, are commonly available.

Inpatient

If you need an intensive, structured setting with 24-hour care, their inpatient program offers a medically monitored, evidence-based therapeutic process. Your customized treatment plan will include counseling, group therapy, their 12-step program, life skills development, addiction education, and mental health treatment as needed.

Intensive Outpatient

If you can’t attend their inpatient program, their intensive outpatient program offers more flexible but equally rigorous treatment. Their evidence-based treatment includes individual, group, and family therapy, education classes, and 12-step meetings. Long-term onsite medication-assisted treatment is also available.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Medically Assisted Detox

Stopping your use of drugs or alcohol can lead to intense discomfort and physical cravings. On your own this has a high risk of potentially severe consequences—they provide medically-supervised withdrawal. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

The main goals of dialectical behavior therapy are to teach you how to regulate your emotions, develop positive ways to cope with stress, improve your relationships, and live in the moment. This therapy lasts about six months and involves weekly individual and group sessions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). Group therapy gives you an opportunity to talk with others facing similar challenges. In addition to helping you realize you are not alone, it is a good forum for practicing new, healthier interactions and challenge your current attitudes.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Whether part of your initial outpatient treatment or part of maintaining your sobriety, counseling is a cornerstone of their treatment programs. In addition to a safe, supportive place to talk, their counselors provide education on the skills needed for lasting recovery and healthy living.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Eye Movement Desensitization And Reprocessing

Designed for those with a loved one in residential treatment, their family support group offers time to hear from and talk with families in similar circumstances. It also provides education on living with and supporting someone in recovery. Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

Basketball Court
Recreation Room
Art Activities
Yoga Studio
Meditation Room
Swimming Pool
Residential Setting
Private Rooms
Music Room

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 312706

Contact Information

(614) 505-0377

Website

7400 Huntington Park Drive
Columbus, OH 43235

Get Help Now - 800-985-8516

Who Answers?

Fact checked and written by:

Michelle Tavares, MSN, RN

Edited by:

Quentin Blount

Reviews of Recovery Works Columbus

3.5/5 (51 reviews)

Google Reviews

3.5 (51 reviews)

1 month ago

Response from the owner1 month ago

2 months ago

I'll give it a star for the fact there is SOME staff there that do care and do their best to help. This would be speaking of RA'S and nursing. As far as anyone above that, they lose your belongings and don't replace them. Clinical director is trash. She has an attitude daily and is of no assistance. I left Cleveland to come here hearing great things about here, but left not recommending ANYONE to go here. Classes and groups are mostly ran by inexperienced techs. Other then the other patients there, support and moral was low. Staff constantly calling off leaving clients to 1 or no available ra. Very unprofessional, and would recommend you go somewhere else. I had items I came in with, that once my property was checked by them, I no longer had and was told they wouldn't replace. If you do go, take NOTHING with you.

Response from the owner2 months ago

Hi C, we hope you ll give us the opportunity to learn more about your experience. Please contact our Compliance team at (844) 755-3399, so we can investigate your issue. You can also visit pinnacletreatmenthotline.com to submit your concern. We hope to hear from you soon.

Jill Geyer

3 months ago

Great program. Ms. Sam, Ms. Amanda, and Ms. Sammie are excellent.

Thank you, Jill! The team will love to see this. Feedback like this always reminds us of why we get out of bed every morning .

Asa Cormier

The staff Sam, Sammy, Amanda, Shelly, Tisha, Salena, Ms V, Stephanie, Tia, Ryan and Marquita are exceptional. Their experience, strength, hope, knowledge, empathy and grace gave me hope, direction and a healthy confidence for my new journey in trully never-ending growth, spritual enlightenment, connection and recovery.

Hi Asa, thank you for your kind words about our team, they will absolutely love to see this . Their dedication to helping our patients is truly inspiring. We're so happy to hear that their support has played a significant role in your recovery journey - that is why we do what we do! Your words of encouragement are very appreciated .

Meghan Mwangi

This was the worst rehab ever they don't know how to talk to people. They are racist and I would never ever go there ever again. New Day Recovery is the best place.

Hi Meghan, we appreciate you taking the time to share your experience. We truly value your feedback as we try to improve our services. We understand that you had a negative experience - our goal is to provide a respectful and supportive environment for all patients. We encourage you to reach out to our Compliance team at (844) 755-3399 to discuss your concerns in more detail. This will allow us to investigate the matter thoroughly and take appropriate action. Thank you for bringing this to our attention.

Eric Thomas

If I could this place would receive zero Stars.... They violate patient rights.... Their cook got fired for fondling a patient.... Nursing staff is rude and uneducated... Medications are never ordered on time... Group barely takes place... Your left to sit around all afternoon while they bill your insurance for that... Ryan is a flake.... Sam needs fired... They tried to deceive me into signing a release form.... Would not provide me with copies of what I've signed which is required by law.... This place does what it wants to do... So if you or a loved one are looking for recovery Go anywhere but here... Never encountered such unprofessionalism in a recovery center ever

Shane Thompson (TheWhiteSageOracle)

I just left this facility yesterday around 7:30 p.m. I was assaulted in my room buy another gentleman who wasn't even supposed to be in my room. That gentleman is still in the program with no corrective actions taken. I feel my rights have been violated my sense of security has been taken. I will never come to another program like this.

Response from the owner3 months ago

Hi Shane, we hope you ll give us the opportunity to learn more about this situation. Please contact our ethics and compliance team at (844) 755-3399 so we can investigate your issue. You can also visit pinnacletreatmenthotline.com to submit your concern. We hope to hear from you soon.

Matthew Mills

5 months ago

Excellent program I recently graduated both inpatient treatment and PHP program. They have excellent staff and they truly care about the welfare of recoverying addicts and alcoholics. The clinical directors Ryan and Mrs. Sam are awesome along with the other counselors tiara, mrs. Amanda, Stephanie, mrs. Vanita. Mrs. Marquita the peer support and case management the nurses mrs. Mya Vanessa and nurse bro staff are amazing I really truly learned more about myself just from having conversations with staff and my peers

Response from the owner5 months ago

Hi Matthew, thank you so much for sharing your experience with us! We're thrilled to hear that you got so much out of our program! Our dedicated team really is committed to providing exceptional care and support to our patients, so we're so happy that you had a good experience with them, they will love to see your feedback . It's heartwarming to hear that you felt cared for and learned more about yourself through conversations with them. Your success in your recovery journey is inspiring, and we are grateful to have been a part of it! Reviews like this are why we do what we do . Congratulations on your achievements, and we wish you continued success and well-being in your recovery journey. If you ever need further support or assistance, please don't hesitate to reach out to us!

Steph Case

I spend 60 days at the recovery works program in Columbus and it was an amazing experience. I was broken beaten down and destroyed to my core when I walked through their doors but with time and a lot of help and effort they helped me transform myself into a better person. I would 100% recommend this program to my friends and family. The staff is wonderful and always there to help you no matter what the task. They helped me grow into a person I can be proud of and for that I am forever greatful. If your looking for a crew that goes above and beyond for you this is the one!

Hey Steph, thank you for sharing your experience with us. We're so incredibly proud of the progress you've made. It's inspiring for us to hear that our program has helped you transform your life and become a better version of yourself! Our team works very hard and is committed to providing support and guidance to everyone who walks through our doors, and we're thrilled to hear that you found them so helpful. Your recommendation means the world to us, it can really help others find the help they need, and we're grateful for the opportunity to be a part of your recovery journey . If you ever need anything or have any further feedback, please don't hesitate to reach out. Keep up the amazing work, and know that we're here cheering you on every step of the way!

Scott

6 months ago

Bad place to go to staff are very disrespectful during my time of incarceration I had more rights and treated more fairly than there would not recommend anyone to go there trying to recover and being disrespected is not a good thing I think

Response from the owner6 months ago

Hi Scott, we're sorry to hear about your experience at our facility. We take all reports of disrespect very seriously and always try to create a supportive environment for recovery, that is why we do what we do in the first place! Being treated with respect is fundamental to the healing process, and your feedback helps us identify areas where we can improve. Would you be open to sharing your experience in more detail with our team at (844) 755-3399? This would allow us to investigate your concerns and ensure staff are upholding our standards of respect. We wish you well on your recovery journey!

Overall Experience

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