The staff of this place should treat the patients with more care, they were very rude to me. The doctors of this center have a careless attitude towards the problems of the patients.
About Recover at Baptist Health – Medical Center
Recover at Baptist Health - Medical Center offers alcohol and drug rehab services to individuals seeking recovery from addiction in the Little Rock, Arkansas area. They specialize in detox for individuals addicted to opioids and offer a medical and clinical approach to treatment.
The detox program is a hospital-based program that offers inpatient, professional detoxification services overseen by medical staff. Detox begins with an assessment to determine if the program is suitable for the individual. The primary focus of the detox program is to help individuals addicted to opioids safely and effectively remove opioids from their bodies. The standard length of stay is three days.
Recover at Baptist Health – Medical Center accepts most insurance plans, including Magellan, Amerigroup, Anthem, Beacon, Wellmark, HCSC, Tricare, United Healthcare, Blue Cross Blue Shield, Aetna, ComPsych, and Cigna. Out of network benefits may vary, so it is important to verify insurance coverage with your provider prior to beginning treatment, to ensure benefit eligibility.
Latest Reviews
I would like to express my feedback regarding my recent experience at the hospital. Dr. Hill was very professional, and I appreciated his care and expertise during my appointment. However, I had an unfortunate encounter with his nurse on November 6th.The nurse was dismissive and spoke to me in an unprofessional manner, which I found concerning. I felt that my concerns were not addressed, and I experienced a sense of discrimination based on my ethnicity.Additionally, when I attempted to provide the paperwork she requested for my appointment, she interrupted me and did not acknowledge my efforts. This left me feeling disheartened, as I believe that all individuals in the hospital, regardless of their background, deserve to be treated with respect.While I had a positive experience with Dr. Hill, the interaction with the nurse significantly impacted my overall impression of the visit. I hope that measures can be taken to ensure that all staff members uphold a standard of professionalism and respect in their interactions with patients. Thank you for considering my feedback.
First let me say I have had many good experiences at this hospital with my loved ones. But yesterday was a nightmare all because of Jennifer the social worker. I have been my mother s health proxy for a long time now she is 82 years old high calcium and uti not in her right mind. Sw never called me when she was picking a place for rehab and gives my mom her choices print out of a list of ratings . The blossoms said 5 stars . So mom says sure well it is not 5 stars per reviews of patients. I call sw after reading van will transport. At this time they have not called me when I talk to sw she will not listen to anything I m saying she tells me your mother can make her own decisions , yes when she is not in altered state. I hang up on her because she is not listening to me as I also have poa . Telling me that is not in effect she can make up her own mind. I get up there and this social worker she has put in my mother s records after I hang up on her that my mother does not want the staff to talk to me. I see my mom as she is asking me when are we going home . Sw will not discharge her to me she is going to SNF and it took me, my brother and grand daughter to get a doctor to come talk to us because sw will not undo anything she has done. Doctor was great he took time to talk to my mom and all of us we want my mom to get rehab but at a good place we approve of not a horror story. Jennifer would you put your mother in that place? Better yet you go stay there then you will know that is not 5 stars. I know you think you are protecting a patients right but if you would of made one phone call telling us what you were planning on doing this would not have happened and we almost lost my mom yesterday because if that dr had not took time to talk to my mom and us to get this stopped she probably never come home. Oh my mom also did not have her hearing aid in and is extremely hard of hearing so she had no clue what she was agreeing to. . Now to get a lawyer to get that Note of Do not talk to daughter taken off her records as they now have it . see I am her poa and she did not mean it as the sw is implying. My mom said I know how busy and tried you must be I did not want them to bother you with more problems I was trying to help. Now if I have to take her back do you think they will listen to me hell no. Sw needs to have to be on the receiving end of the hell she is causing all because she thinks she knows the situation better than anyone else. No she just won t listen and got her pride stepped on because people who love and care for their parents will not let you push your Medicare reviews on them. Go to these facilities and if they are bad don t give these poor old uninformed patients bad info to pick from. Shame on you! Protect them from the horror that might mean life or death. How many 82 year old people don t need some assistant of some kind not very many and she can t look at reviews on her phone she does know how. One phone call to family would have made all the difference . We got her home after over 8 hours and thank the lord and this morning she is able to get herself up out of bed.
Response from the owner6 days ago
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
This is a review for AR Cardiology. The receptionist, there were 3, were so loud and unprofessional. All they did the whole time was talk to each other about their personal business (their love life) where the whole waiting room could hear. By the time I left I knew pretty much everything going on with the girl sitting closest to the door. Not to mention, all 3 looked like they just rolled out of bed and came to work. What happened to professionalism and being discreet??? I d expect better from a hospital!
Response from the owner1 week ago
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience. Gallery
Location
Accepted Insurance
Employers Health Network
HealthLink
Healthscope
QualChoice
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
The goal of drug rehab in Arkansas is to help individuals stop using addictive substances and learn healthy ways to remain clean long-term. Participants learn vital skills to cope with cravings and manage stress, to prevent relapse.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Contact Information
(501) 202-2893 
9601 Interstate 630
Exit 7
Little Rock, AR 72205
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW
