Pyramid Healthcare Allentown Outpatient Treatment Center

1605 North Cedar Crest Boulevard, Suite 602 Allentown, PA 18104
DetoxOutpatient

About Pyramid Healthcare Allentown Outpatient Treatment Center

Pyramid Healthcare – Outpatient Treatment Center is a drug and alcohol rehab for adults, situated in Allentown, Pennsylvania. They also provide valuable community resources, including referrals and family support services.

Addiction services offered at Pyramid Healthcare – Outpatient Treatment Center include mental health assessments, counseling, medication-assisted treatment (MAT) outpatient programs, and peer support services.

Mental Health Assessment and Counseling
Mental health assessments help counselors to evaluate an individual’s mental health and create an individualized treatment plan. Treatment may involve individual, group, and family counseling services, in addition to other therapeutic interventions like medication-assisted treatment (MAT).

Medication-Assisted Treatment for Addiction
MAT involves a combination of behavioral counseling and FDA-approved medications, like Suboxone to treat opioid use disorders. Pyramid Healthcare offers MAT in an outpatient setting to adults over 18. MAT participants receive an assessment, treatment plan, medication, and attend recovery support groups.

Recovery Support Meetings
Recovery meetings are often run by 12-step groups like Alcoholics Anonymous (AA). AA meetings involve a 12-step program during which one person with experience of addiction and recovery supports another.

Facility Overview

Calendar icon 60-90
Avg Length of Stay in Days

Latest Reviews

Richie LaGrotte
1 week ago on Google
1
they didnt help me at all.just tryed to send me deeper into depression!wouldn't recommend going here.especially if Mark is your counselor!he had more issues than me..
Vincent Valentini
1 week ago on Google
5
Very professional, informative, and a just all around good experience for me. Thank you staff!!!
Dani Rodrigues
1 month ago on Google
1
DO NOT GO HERE. Avoid Pyramid at all costs. The staff is incompetent. I went to a Pryamid Inpatient treatment center In Duncansville and they started me on Suboxone Maintenance while i was there. They set me up with Outpatient services in Allentown to continue my MAT treatment. The Allentown location failed to renew my subscription to Suboxone and told me that I had to call the Inpatient place that I was at to get another script. So I tried calling the Inpatient place and then they tell me that I should be getting it from the Outpatient place. After a week of trying to make phone calls neither one would fill the script and I ran out of Suboxone 2 weeks into being on the street, going into full on opiate withdrawal. I was lucky enough to find another local doctor who would fill the script but charged me $150. If I hadn't found that doctor I would be dope sick and possibly relapsing. Also one more thing, do not leave voicemails for any of the staff because you are wasting your breath. NONE OF THE STAFF EVER RETURNED A SINGLE PHONE CALL after countless voicemails. You have to keep calling over and over again until you get lucky.
Response from the owner3 weeks ago
Thank you for your time and openness in leaving comments. We promise that Pyramid always strives to help all clients find hope and recovery, through verified treatment modalities. We regret the moments when our program falls short of expectations, or does not deliver anticipated care standards. So that we can continuously improve the services we provide to our clients, specific comments can be shared with a member of our team at reviews@pyramidhc.com.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8 / 10

Accepted Insurance

Pyramid Healthcare Allentown Outpatient Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Their outpatient treatment programs provide individual counseling, group therapy sessions, and life skills workshops to give clients the tools necessary to live a sober and healthy lifestyle. Individuals and their families are also educated on the nature of addiction, how to avoid relapse, and strategies for maintaining a drug-free lifestyle. Clients in their outpatient treatment programs continue to live in their own homes, allowing them to uphold work, family, and academic commitments. They may not reside in a guaranteed sober environment, and may be forced to confront and cope with triggers present in their everyday lives during recovery.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). Offered at some of their outpatient treatment facilities, partial hospitalization and intensive outpatient programs are more highly structured forms of outpatient treatment. In these programs, clients attend programming three to five days per week and return home in the evenings.
aftercare iconAftercare Support
Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.
partial-hospitalization iconPartial Hospitalization Program
With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Pyramid Healthcare provides dual diagnosis treatment, which addresses symptoms of both mental health disorders and addiction, for adults at select facilities. By combining the most effective aspects of mental health care and substance abuse into a continuum, the chances of a client successfully maintaining sustained sobriety increase greatly. Many Pyramid Healthcare clinicians and counselors are certified in the treatment of co-occurring mental health disorders and are able to effectively and expertly apply the tenets of dual diagnosis treatment. Clients receiving dual diagnosis treatment will receive psychiatric care and proper medication to address their diagnosis while simultaneously participating in addiction recovery programs.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive behavioral therapy (CBT) in Pennsylvania can be helpful to individuals who are experiencing substance use disorder and various mental health conditions. It helps you identify damaging thought and behavior patterns and replace them with healthy ones.

Dialectical behavior therapy in Pennsylvania is an evidence based technique that involves group therapy, individual therapy, and phone coaching. Group sessions focus on learning behavioral skills. Individual therapy gives you the opportunity to apply what you're learning to your personal situations. Phone coaching allows you to call your therapist during the week for help with challenging situations.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Family involvement can be critical to a client’s success during and after treatment. Pyramid Healthcare has developed a family program designed to educate the client’s family members about the disease of addiction. This program helps both the individual in specialty treatment and their family learn skills and develop behaviors effective in minimizing the negative impact of the addiction on the familial relationship. Their family program can also open lines of communication between the client and their family members. Pyramid Healthcare counselors can provide family counseling if it is requested by the client.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Amanda Verrastro

Chief Compliance Officer

Jeanna Goodwin

Senior VP of Operations

Kim Cerretta

VP of Compliance

Dara Gasior

VP of Performance Improvement

Chris Vigna

VP of Clinical Services

Sarah Matish

Director of Admissions

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (866) 416-1238
Building icon

1605 North Cedar Crest Boulevard
Suite 602
Allentown PA, 18104

Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Quentin Blount

Reviews of Pyramid Healthcare Allentown Outpatient Treatment Center

2.95/5 (42 reviews)
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Reviews

1

If you want your teenager to sit in a waiting room for a long period of time listening to adult adicts loudly talk about their prior experiences, this is the place for you. Forget about so called “walk in assessments”, they do not exist. Waited for 3 hours and never saw ... Read More

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Richie LaGrotte
1 week ago
1

they didnt help me at all.just tryed to send me deeper into depression!wouldn't recommend going here.especially if Mark is your counselor!he had more issues than me..

Vincent Valentini
1 week ago
5

Very professional, informative, and a just all around good experience for me. Thank you staff!!!

Dani Rodrigues
1 month ago
1

DO NOT GO HERE. Avoid Pyramid at all costs. The staff is incompetent. I went to a Pryamid Inpatient treatment center In Duncansville and they started me on Suboxone Maintenance while i was there. They set me up with Outpatient services in Allentown to continue my MAT treatment. The Allentown location failed to renew my subscription to Suboxone and told me that I had to call the Inpatient place that I was at to get another script. So I tried calling the Inpatient place and then they tell me that I should be getting it from the Outpatient place. After a week of trying to make phone calls neither one would fill the script and I ran out of Suboxone 2 weeks into being on the street, going into full on opiate withdrawal. I was lucky enough to find another local doctor who would fill the script but charged me $150. If I hadn't found that doctor I would be dope sick and possibly relapsing. Also one more thing, do not leave voicemails for any of the staff because you are wasting your breath. NONE OF THE STAFF EVER RETURNED A SINGLE PHONE CALL after countless voicemails. You have to keep calling over and over again until you get lucky.

Response from the owner1 month ago
Thank you for your time and openness in leaving comments. We promise that Pyramid always strives to help all clients find hope and recovery, through verified treatment modalities. We regret the moments when our program falls short of expectations, or does not deliver anticipated care standards. So that we can continuously improve the services we provide to our clients, specific comments can be shared with a member of our team at reviews@pyramidhc.com.
Patrick Gallagher
1 month ago
5

My time at pyramid gave me great insight into my reasons for my addiction. all of my councilors and support team were great and were quick to help when I had an issue.i've received the tools I need to rebuild my life and stay sober and productive. I would strongly recommend to persons struggling with what I have to seek help from this facility. I am looking forward to taking all I learned and applying it to a better life..

Response from the owner1 month ago
Thank you for taking the time to provide comments. We take pride in the quality of the services we provide, and it brings us joy when our program succeeds in helping clients achieve and sustain recovery.
Walter Pereau
1 month ago
2

I have no delusions that you can pay anyone to care. While trying to resolve an issue, I contacted Pyramid several times and left messages, including to my counselor, with my phone number. I finally received a response from my counselor (by mail) stating that our relationship would be terminated. This was the only response I ever received. There was never any concern for my wellbeing expressed. Just keep in mind that you are a customer paying for the illusion that someone cares, not unlike paying for the services of prostitutes. Someone, especially my counselor, should have had the decency to call me to discuss the situation, not just send me a warning of termination of their services.Walter

Response from the owner2 months ago
Hi Walter Pereau, we appreciate your honest review. We set a high standard for ourselves, and we are disappointed when we fail to deliver to those standards. We would like to have a better understanding of the situation. Please reach out to us at reviews@pyramidhc.com at your earliest convenience and we will do our best to address.
hiram Pekas360 roman
2 months ago
1

I called for appointment and they told to just walk in after 8am. I take my time and gas, to make the it to the place, just to get told I have to come back another time. Doesn't inspire much trust, specially with mental health

Response from the owner2 months ago
We are disappointed to hear this feedback about Pyramid Healthcare Allentown Outpatient Treatment Center, but will take this opportunity to improve. If you'd be willing to provide more feedback, please reach out to us at reviews@pyramidhc.com so we can assist you further.
Kildares Lopez
3 months ago
5

Response from the owner3 months ago
Kildares Lopez, thank you for the high star rating!
Romao Belejo
4 months ago
5

Response from the owner4 months ago
Romao Belejo, thank you for the high star rating!
Delvin Junior Macmillen
5 months ago
5

Wish all my family got help or find Jesus Christ. I always pray for them.

Response from the owner5 months ago
Delvin Junior Macmillen, thank you for the high star rating!
Yubi Vargas
9 months ago
5

My life changed after many attempts at getting, and staying clean. I followed their suggestions and that worked with me on every stage of my recovery. Beth become such a crucial part of success. I'm so grateful!!!

Response from the owner8 months ago
Yubi Vargas, thank you for the kind review; we are happy to pass along your comments to the team here at Pyramid.
Sharon Jarvis
11 months ago
5

Michelle is the best counselor

Response from the owner10 months ago
Sharon Jarvis, thank you for the high star rating!
Kyle Koneski
11 months ago
5

Solid environment to learn about yourself, recovery, and to get honest treatment which is lacking in the recovery and mental health fields.

Response from the owner10 months ago
Kyle Koneski, we are so happy to read such a great review about Pyramid Healthcare Allentown Outpatient!
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