They treated me with a hostile and racist attitude. Plus, they have poor customer service, so it's always some kind of trouble when it comes to the appointments or the billing. I've never been treated so poorly before.
About ProHealth Urgent Care Waukesha – Big Bend Road
ProHealth Care - Big Bend Rd. in Waukesha, Wisconsin, is a facility offering support for mental health and behavioral health issues, including substance abuse. Levels of care include outpatient treatment, medication assisted treatment, a partial hospitalization program and an inpatient program. Treatment is available for young adults, men, women and elderly individuals of all ethnicities and walks of life.
ProHealth Big Bend offers medication assisted treatment alongside behavioral therapies as part of its outpatient, partial hospitalization and inpatient programs. Specialized services are available for expectant mothers.
Dual diagnosis care is available for clients with concurrent mental and physical health issues. The outpatient program at ProHealth Care Big Bend involves weekly individual and group therapy along with couples and family therapy.
The partial hospitalization program takes place five days a week for up to seven hours per day at ProHealth Care’s Waukesha Memorial Hospital, just a 20-minute drive from Big Bend. This program is only available for adults aged 18 and older. Treatment may include medication assisted treatment, alongside individual, group and family therapy. Length of treatment varies, though generally, clients attend the program for around two weeks.
Inpatient psychiatric care also takes place at ProHealth’s Waukesha Memorial Hospital, and like partial hospitalization is only available to adults aged 18 and older. Designed to provide 24/7 care for addiction and concurrent mental health issues, inpatient drug rehab treatment includes individual, group and family therapy, alongside medication assisted treatment and spiritual care. Length of inpatient treatment is determined by care teams, based on individual needs.
ProHealth Care accepts self pay and financial assistance applications for eligible individuals. They also work with Medicaid, Medicare and most commercial insurance options including Aetna, Alliance, Anthem, Centivo, Quartz, WEA, WPS, UnitedHealthcare and Humana. Clients are advised to check coverage with individual providers regarding out of network benefits.
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Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
The word dialectical describes the foundation of dialectical behavior therapy (DBT). Meaning "opposite," the word refers to the treatment's focus on both acceptance and change. While learning to accept where you are and the emotions you're feeling, you also learn to grow and change to establish healthier patterns in your life.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Nicotine replacement therapy in Wisconsin eases withdrawal and cravings when you quit smoking. By making you more comfortable, these tools increase your chances of success. Examples include nicotine lozenges, patches, and gum.
Amenities
- Gym
- Art Activities
- Music Room
Contact Information
2130 Big Bend Rd.
Waukesha, WI 53189