Texas Health Presbyterian Hospital Dallas

Dallas, Texas

8200 Walnut Hill Lane
Suite 200
Dallas, TX 75231

(214) 345-7786
3.2 (769 reviews)

About Texas Health Presbyterian Hospital Dallas

Presbyterian Hospital Dallas, located in Dallas, Texas, is a drug rehab facility that offers detox, inpatient, partial hospitalization (PHP) and intensive outpatient (IOP) programs for youth and adults.

Detoxification services benefit those who require a way to safely reach sobriety and maintain it without fearing dangerous withdrawal symptoms. They treat those with opioid addictions as well and find an individualized plan for each person to help fit their unique needs by utilizing a staff of medical professionals to closely monitor the patient’s progress.

Their inpatient program allows the patient to be monitored round-the-clock by a team of professionals in an environment that feels comfortable and safe. This reduces outside distractions and stressors and allows the patient to focus solely on recovery and therapy.

Outpatient care is a natural transition from inpatient care in many cases and can help those who still require intensive care and a structured lifestyle with daily therapy, but who are well enough to return home after each session. The intensity of programming will vary from person to person and can range from partial hospitalization to intensive outpatient care.

Center for Discovery takes most major insurance providers, such as Aetna, BlueCross BlueShield, Humana, United Healthcare, and others. Contact your provider to verify coverage because out of network benefits can vary.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

adult-program iconAdult program

elderly iconElderly program

young-adult iconYoung adult program

Shield icon Insurance

Our Policy: Texas Health Presbyterian Hospital Dallas works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (214) 345-7786
Building icon

8200 Walnut Hill Lane
Suite 200
Dallas, TX 75231

Call Now - Help is Available
Get Help Now - 214-390-3921
Question iconSponsored
Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Reviews

3.2 (769 reviews)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted

Google Rating

3.2 (769 reviews)
Sharon Ramos
1 month ago
2

The ER dept was awesome, professional, thorough and they walk us through each procedure. But once transferred to a regular room, it is ridiculous how long it takes to be discharged. We were told at 11am the discharge paperwork was being put in, and it would be 30 minutes to an hour, it is now 1:15pm and still waiting. Nurse keeps saying waiting for the dr orders. Very unprofessional and unnecessary. They need to be a better system.

Response from the owner1 month ago
I am sorry your experience was not a positive one. We would like to hear more of your feedback. If you are willing to be contacted by a representative, please send your contact information including your phone number and the name of the location you visited to katieborders@texashealth.org. Thanks -- Katie, Texas Health
Maryette Evenson
1 month ago
1

82 year old discharged by hospital in gown/pants/yellow socks on a Sunday. uber ride to house. He had no discharge information, no home healthcare, and no help at all. He is dehydrated, malnourished, and has no energy to get to the bathroom or get water. What is the purpose of the case mgmt/social worker to do for the patient?

bakhtiar1212
2 months ago
5

Response from the owner1 month ago
Thank you for taking the time to write a review and sharing your experience with us. Katie, Texas Health
Samantha Jones
2 months ago
2

This is totally for careers. The process needs to be worked on! I was asked to interview about 2 months ago but declined because I received a different offer from my current t employer.Unfortunately, the position with my current employer didn't work out. I reached back out to the recruiter a month ago about the same position I previously applied for and was given an interview the next day! Once I completed my interview, I followed up a week later as the hiring manager said she had other candidates. Needless to say, they basically ghosted me! They don't even respond to my emails asking if they have made a decision. I know emails are readily available as she had her email up during my interview. If you all weren't interested in hiring anyone, then you shouldn't have completed the interview. This says a lot about the leadership of the company. They are not good decision makers, and they do not have good communication!

Response from the owner2 months ago
I am so sorry to read that your experience was not a positive one. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you are willing to be contacted by a representative, please send your contact information including your phone number and the name of the location you visited to katieborders@texashealth.org. Katie, Texas Health
Lynn Beall
2 months ago
1

Did contract maintenance work for this organization in March. It is now August and no payments have been made. Water quality management, building leak repairs and other labor. Several attempts to collect go unanswered.

Response from the owner2 months ago
Thank you for letting us know. We value your feedback and would like to speak with you further about your experience. If you are willing, can you please email me your contact information as well as additional details at katieborders@texashealth.org? Katie, Texas Health
Linda Allen
2 months ago
5

God bless day staff in the Jackson Building the 2th floor who took care of my sister Brenda Williams in room 250. And the staff at the nurses station for that room number. I Linda Allen give my thanks to you all, from the nurses, techs, doctor's, physical therapy, housekeeping, social worker, and food nutrition service. Thank you for your kindness and caring hearts and wonderful smiles who were there for my sister Brenda Williams. I know she was difficult to deal with! But you all went above and beyond to make her comfortable and me as well. Praise God and may God continue to bless your hands and hearts to keep doing a wonderful job.

Response from the owner2 months ago
Thank you for taking the time to write a review and sharing your experience with us. It is our honor to serve this community and we will be passing along your kind words for the staff to enjoy. Katie, Texas Health
Mary J Hebert Abbott
2 months ago
5

Response from the owner2 months ago
Thank you for taking the time to write a review and sharing your experience with us. Your feedback is important to us and we appreciate you taking the time to let us know about your good experience. Katie, Texas Health
Dailemys Lopez
2 months ago
5

I gave birth in this hospital, the doctors were very good, attentive, friendly, very good treatment of the patient and the conditions of the hospital were very good, cleanliness and comfortable cubicles, my experience was very good.

Response from the owner2 months ago
Thank you for taking the time to write a review and sharing your experience with us. It is our honor to serve this community and we will be passing along your kind words for the staff to enjoy. Katie, Texas Health
Nas Maniac
2 months ago
1

As a patient who recently gave birth, I must say that I did not feel well-cared for during my experience. The medical staff seemed rushed and disinterested in my well-being, and I did not receive the emotional support and reassurance that I needed during such a vulnerable time. This lack of care and attention made my birthing experience a negative one, and I hope that improvements can be made to ensure that future patients do not feel the same way. The lack of communication, while my son was in the NICU made me feel uninformed and disconnected from my as well as my newborns treatment plans. It also made me feel like my concerns and questions were not being addressed or taken seriously. As a patient, it is important to have clear and open communication with healthcare professionals in order to feel confident and involved in one's own care. As a woman of color, we are already hesitant about our health and the care we receive. I feel like I became a statistic to that disregard for proper care and concern in the medical system. This is a systemic issue that disproportionately affects marginalized communities and needs to be addressed and actively worked on to create a fair and equitable healthcare system for all.

Response from the owner2 months ago
We appreciate your feedback and taking time to leave a review and would love to hear more details about your experience. If you are willing to be contacted by a representative, please send your contact information including your phone number and the name of the location you visited to katieborders@texashealth.org. Looking forward to hearing from you Katie, Texas Health
Yoselin Ayala
2 months ago
1

Was never seen in an actual room . The restrooms were disgusting . They smelled like they haven t been cleaned in forever . Super unprofessional that the Dr. came and gave the diagnosis in the waiting room in front of everyone. So we are paying all this money for this treatment. Do better!!

Response from the owner2 months ago
I am so sorry to read about this. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you are willing to be contacted by a representative, please send your contact information including your phone number and the name of the location you visited to katieborders@texashealth.org. Katie, Texas Health
Antonio Williams
2 months ago
5

If you are having a baby here you are in good hands! Neidra in Labor and Delivery provided outstanding care to a family member!

Response from the owner2 months ago
Thank you so much for sharing this with us here, and congratulations on your newest family member. It is an honor to serve those in our community. Katie, Texas Health
Valerie Van Heiss
2 months ago
1

Don't go here if you want to live! My mother was in and out of here for a year and a half in 2022-2023. They kept telling her she had a UTI, for reference she was 83, after months of constant hospital stays and rehab stays and finally her not being able to live independently any longer, I was forced to move her to rehab permanently. She was in excruciating pain constantly, bedridden, had lost 50lbs, had started having seizures and had lost her hearing. The last trip to the hospital they finally did a cat scan on her pelvis which showed she had Metastatic bone cancer on her right iliac wing. I then found out from the cancer doctor that they had actually missed a spot on her lungs that should have been followed up on in February 2022, they just never bother to mention it to her! So she had lung cancer back in Feb. 2022! She died 4 weeks after her cancer diagnosis. There was no treatment available genetically. My sweet mother went from living independently and having a great life with family and friends to horrible suffering all because of the incompetence of the doctors at Dallas Health Presbyterian Hospital Dallas. I would have sued, but in the state of Texas your life isn't worth anything!

Response from the owner2 months ago
I am so sorry for your loss. We would like to follow up with you about this. If you are willing to be contacted by a representative, please send your contact information including your phone number and the name of the location you visited to katieborders@texashealth.org. Katie, Texas Health
No reviews matching the selected filter!

Nearby Featured Providers

The Arbor Behavioral Healthcare
Georgetown, TX (844) 413-2690

The Arbor Behavioral Healthcare

The Arbor Behavioral Healthcare offers a continuum of addiction treatment pr... read more.
La Hacienda Treatment Center
Hunt, TX (844) 900-1986

La Hacienda Treatment Center

La Hacienda Treatment Center is dedicated to serving the needs of alcohol an... read more.
Methodist Richardson Medical Center
Richardson, TX (469) 204-1000

Methodist Richardson Medical Center

Methodist Richardson Medical Center specialized in the treatment of acute me... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Texas Health Presbyterian Hospital Dallas

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?