Texas Health Presbyterian Hospital Dallas

8200 Walnut Hill Lane
Suite 200
Dallas, TX 75231

Presbyterian Hospital Dallas TX 75231

About Texas Health Presbyterian Hospital Dallas

Presbyterian Hospital Dallas, located in Dallas, Texas, is a drug rehab facility that offers detox, inpatient, partial hospitalization (PHP) and intensive outpatient (IOP) programs for youth and adults.

Detoxification services benefit those who require a way to safely reach sobriety and maintain it without fearing dangerous withdrawal symptoms. They treat those with opioid addictions as well and find an individualized plan for each person to help fit their unique needs by utilizing a staff of medical professionals to closely monitor the patient’s progress.

Their inpatient program allows the patient to be monitored round-the-clock by a team of professionals in an environment that feels comfortable and safe. This reduces outside distractions and stressors and allows the patient to focus solely on recovery and therapy.

Outpatient care is a natural transition from inpatient care in many cases and can help those who still require intensive care and a structured lifestyle with daily therapy, but who are well enough to return home after each session. The intensity of programming will vary from person to person and can range from partial hospitalization to intensive outpatient care.

Center for Discovery takes most major insurance providers, such as Aetna, BlueCross BlueShield, Humana, United Healthcare, and others. Contact your provider to verify coverage because out of network benefits can vary.

Latest Reviews

Aimee W
1 week ago on Google
5
I would like to personally give this hospital a 10 star rating. My sister was there to have cancer removed, which is a very scary thing to go thru. From the time they checked her in, had her in pre op to the surgery, ..from the chaplain who prayed and the pre op nurse LaTrica, Dr. Hughey (surgeon who did an amazing job on my sister)6th floorNurse MindyLaTecia (from Shreveport) -MY FAVORITE :)Nurse MaryCecilleDuvad (From East Africa)( I know I spelled some of the names wrong it s a miracle I remember them in the first place )All the staff who helped who sat in the nurses station by room 650 They took care of my sister like she was one of their own lived ones.THANK YOUThank youTHANKSAND THANKS AGAIN
Jessica Dunbar
2 weeks ago on Google
1
I had a wonderful experience with every person I came in contact with in labor and delivery but my nurse when I was admitted into my room on the 4th floor after delivering my baby. Nurse NOEL was the worst nurse ever. After having a baby it should be beautiful and exciting. She was a downer. She kept calling my baby girl a boy and I said why do you keep saying boy and she said oh all my other patients are boys. Like what!! That is so disrespectful, if she cared she would know her patients and the genders. It s like she didn t care for me or maybe she don t care for blacks. She never said congratulations once. She was not concerned at all for my needs or the baby. She kept yarning in my face. She never once asked what my baby name was so on her discharge papers it states girl. My second nurse Patricia was amazing she came in and asked my baby name, updated the board, said congratulations and was involved her whole shift. Noel the nurse was very nonchalant, rude, not informative and was not happy for her patients. Horrible experience. I was so ready to be discharged. She does not need to work in such an area with an attitude like that!! Fire Noel or send her to a department where she has no contact with babies!! I didn t even feel comfortable with her taking my baby out the room! And then I went to the pediatrician the next day and was advised that my discharge papers states I had multiple kids .I am a first time mother!! Dr Chhutani was the best!!! And all the nurses that helped her deliver my baby girl was the sweetest ever to me!! It was just that nurse NOEL she has a nasty soul!! This is at the Dallas location labor and delivery.
LaShundria Jamerson
2 weeks ago on Google
5
Great place!!!

Location

Accepted Insurance

Texas Health Presbyterian Hospital Dallas works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (214) 345-7786
Building icon

8200 Walnut Hill Lane
Suite 200
Dallas, TX 75231

Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Reviews of Texas Health Presbyterian Hospital Dallas

3.2/5 (769 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (769 reviews)
Aimee W
1 week ago
5

I would like to personally give this hospital a 10 star rating. My sister was there to have cancer removed, which is a very scary thing to go thru. From the time they checked her in, had her in pre op to the surgery, ..from the chaplain who prayed and the pre op nurse LaTrica, Dr. Hughey (surgeon who did an amazing job on my sister)6th floorNurse MindyLaTecia (from Shreveport) -MY FAVORITE :)Nurse MaryCecilleDuvad (From East Africa)( I know I spelled some of the names wrong it s a miracle I remember them in the first place )All the staff who helped who sat in the nurses station by room 650 They took care of my sister like she was one of their own lived ones.THANK YOUThank youTHANKSAND THANKS AGAIN

Jessica Dunbar
2 weeks ago
1

I had a wonderful experience with every person I came in contact with in labor and delivery but my nurse when I was admitted into my room on the 4th floor after delivering my baby. Nurse NOEL was the worst nurse ever. After having a baby it should be beautiful and exciting. She was a downer. She kept calling my baby girl a boy and I said why do you keep saying boy and she said oh all my other patients are boys. Like what!! That is so disrespectful, if she cared she would know her patients and the genders. It s like she didn t care for me or maybe she don t care for blacks. She never said congratulations once. She was not concerned at all for my needs or the baby. She kept yarning in my face. She never once asked what my baby name was so on her discharge papers it states girl. My second nurse Patricia was amazing she came in and asked my baby name, updated the board, said congratulations and was involved her whole shift. Noel the nurse was very nonchalant, rude, not informative and was not happy for her patients. Horrible experience. I was so ready to be discharged. She does not need to work in such an area with an attitude like that!! Fire Noel or send her to a department where she has no contact with babies!! I didn t even feel comfortable with her taking my baby out the room! And then I went to the pediatrician the next day and was advised that my discharge papers states I had multiple kids .I am a first time mother!! Dr Chhutani was the best!!! And all the nurses that helped her deliver my baby girl was the sweetest ever to me!! It was just that nurse NOEL she has a nasty soul!! This is at the Dallas location labor and delivery.

LaShundria Jamerson
2 weeks ago
5

Great place!!!

Tiffany
2 weeks ago
1

I recommend going to a different hospital. This hospital has condescending staff (not all) but some doctors and nurse practitioners. Doing procedures that are not necessary, will not consult with doctors at other hospitals where patients were treated. Hide/do not disclose medication given to patients. Been to many hospitals for family and friends. DO NOT GO HERE. We were forced because presby in another county refused to contact UT Southwest for a bed. Forced us to go to sub par Presby Dallas.

Sydelle Schectman
2 weeks ago
4

Eesa Chawla
2 weeks ago
5

Tanzie Luv
3 weeks ago
2

Unfortunately I am having to leave a negative review of this hospital due to some of the staff (NOT all of them), due to the misinformation given from these individuals to my surgeon that was completely false, the lack of communication between them and myself (the patient), each other, and my care team, and the horrific bedside manner that was absolutely unnecessary.There is no reason for ANY nurse or medical professional to have an attitude towards or mistreat ANY patient in their care period. You take an oath.. first do no harm so if your job is too much, then you should have a system where another colleague can help out or you should truly decide if CARING for others is the right line of work for you!! It is NEVER the patient s fault for being in pain, in need of, etc when it is your job to care for them and they can not help nor did they ask to be sick, in pain, etc!!! It is NEVER okay to make a patient feel as though they are a burden to you!! First of all, you do NOT know any of these patients full stories, what they have gone through (regardless of how they act or seem), where they come from, have been, etc and if you took the time to treat them right, JUST MAYBE, they would have had the opportunity to get to a place in their healing to open up to you and talk to you but when patients are suffering, you are not going to get that and when patients are being mistreated, they only suffer more, which causes prevention of healing. I tell you one lesson I learned paying for your healthcare at this hospital up front does not matter they will still treat you like crap!! Money doesn t grow on trees and when you pay for a service, you expect for the service to be delivered in a professional manner!!!I will say this, I gave 2/5 stars since the surgical team and my day nurse (Molly) was so wonderful!! It is just such a shame that the night shift team had ruined it by their surprising actions. I will not go into exact details only because I am not that type of person and can only hope my review helps the hospital grow from here. I will say that it is NEVER okay for medical professionals to make false statements regarding their patients!! It is NOT a good look. Be better Do better. However, I will never be back to such a place. I already had medical trauma and this place only made my ptsd worse!!! Highly recommend to avoid this place if you have medical trauma, looking for great bedside treatment/care, and in need of organized/communicative caregivers!!!

Response from the owner2 weeks ago
I am so sorry to read that your experience was not a positive one. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you are willing to be contacted by a representative, please send your contact information including your phone number and the name of the location you visited to katieborders@texashealth.org. Katie, Texas Health
Lynn McKenna
3 weeks ago
4

I was surprised to see a mediocre rating overall for this hospital so am weighing in re: my quite positive experience here.I was in the trauma unit for a week after being brought in for a pathologic fracture in femur, as metastatic spread of breast cancer to my bones caused my bone to snap.I found the staff for my stay in the trauma unit to be very professional, kind, and attentive. Did some things annoy me? Of course. Were the facilities a bit more dated looking than what I see on TV shows? Yes. But it was a very warm and positive experience, all things considered.My one issue was with the staff in the trauma ER, where I was taken in and remained until stabilized and admitted to the unit.I was in quite a bit of pain when I arrived and the two parts of my femur were badly misaligned, kind of overlapping, it was actually kind of nightmarish.Apparently no one at the hospital was available to pull the two sections of bone apart to align them, not really "set" them, i.e. just to get me through until surgery the next morning, so they had to call in an EMT to use a bell weight to straighten things out. It caused immediate relief, but the wait felt interminable.Even worse, the staff desk/counter was right outside my curtained area and the folks there were inattentive, very slow to respond, even though I was within arm's reach. E.g. They were gabbing and joking about someone's new haircut and were so oblivious to my (justified!) discomfort/distress, that when someone finally came to attend to my needs they apologized, with a laugh, about this haircut thing. Seemed inappropriate and insensitive.But, net-net, I was happy the ambulance brought me to Presby. I wouldn't hesitate to return...

Response from the owner2 weeks ago
Thank you for taking the time to write a review. It is an honor to serve our community and we re thrilled to hear that you had the experience we always strive to provide. Katie, Texas Health
Adriana Boley
3 weeks ago
4

I went in late September 2024 with horrendous abdominal pain and a fever. Appendix was bad and I needed emergency surgery.A few things:Pros: the area AFTER the actual er waiting room and doctor rooms were cleaned.-the specific time at 3am the ER waiting room was dead and it only took around 5 minutes to be called back to speak to a Dr assistant.-staff was really understanding and geniune about getting me help and offering pain management-my operation was smooth and the anesthesiologist returning me back to post-op was so lovely to me when I woke up with brain fog/ panic crying.Now some cons:Paper signing. So much of it. How are you going to give me possible mind altering drugs and expect me to sign every damn paper when my husband accompanied me to be my power of attorney? I sat there with someone in post op and they said they couldn't give my anesthesia until I signed several papers. How am I suppose to read all of that with you hovering and I'm in pain? That was annoying to say the least. I didn't even get to properly process the situation so it feels a touch predatory. I get there's legal bs yall have to follow it just sucks.- the er staff could not find a vein. They brought out this silly oversized machine to find a vein. I get it I was dehydrated and shivering but come on make something a bit more easily accessible to help you and not some old school rolling machine. They could barely get it in the curtained space! I've had emts use handheld devices to find my veins before!-I seriously didn't realize exactly what type of drugs or how much was used until the bill came in the mail last week. The pharmacy also closes at 5pm so if you're prescribed an opioid you NEED to get it from them asap. CVS is like pulling teeth to get pain management opioid and so is Walgreens. You have to go to a local non chain pharmacy to get opioid medications nowadays if it's asap. Do yourself a favor and if you're prescribed certain drugs get them from their source! Don't drag your feet or you will regret it.This isn't the hospitals fault but I think mainly my insurances fault here but- my husband was also at this ER earlier this year for a nonsurgical pain and got a STRONG opioid medication. I was literally given tylenol with a sprinkle of codine in it. That didn't really help with the pain for the first week of recovery. And after that it just felt like a placebo pill. To be fair, the morphine they gave me here literally didn't do much. I don't know what I expected but it just felt like my nervous system was cut off from my brain. The pain was still there I just felt "dissociated" from it. The 8 pain scale went to a 6 on the morphine, and two hours later when I stopped "dissociating" the pain jumped up to a solid 12 on a 1-10 pain scale.I get the understanding of opioid abuse and wanting to help those who might struggle but I just felt like my pain wasn't actually taken cared of. Yes there's no magic wand to cure a Appendix about to rupture and its going to be rough, but DAMN. the entire time I was just shaking from the pain trying to not make a God damn scene about how much it actually hurt. Why must yall wait until someone's begging for pain management instead of just tackling it?Also I asked a CT technician about a camera on the ceiling. I said "wow that looks like the X-BOX game symbol" and he said "that's because it is some of their technology" ?!?!?!?! WHATAlso a pregnancy test here was $300? What a load of bullshit honestly. I didn't want to consent to that either but I guess a CT test result for appendicitis and proof of my birth control isn't enough for these people. I'm mainly stumped at why a pregnancy test costs so damn much.Anyways TLDR: staff is friendly. Place was pretty clean AFTER you get passed those weird rooms the first ER Dr sees you in. The machines they use seem a bit outdated and with the cost we pay you'd think they could get better equipment.

Response from the owner2 weeks ago
I am so sorry to read about this. We value your feedback and would like to speak with you further about your experience. If you would like to be contacted, please email us with your information including your full name, phone number and the name of the physician and location you visited at katieborders@texashealth.org. Katie, Texas Health
Telesta Blake
1 month ago
5

I like this hospital took my brother and they kept him 7 days to make sure he was alright and helped him get insurance to get his medicine. Thank you Jesus...

Response from the owner2 weeks ago
Thank you for taking the time to write a review and sharing your experience with us. It is an honor to serve our community and we re thrilled to hear that you had the good experience we always strive to provide. Katie, Texas Health
Candy Vanpelt
1 month ago
1

Very poor reguards for patient care. There is no communication between Dr. and nursing staff. Reading patients charts in my case was not done. The talking down to patients as if they are ignorant is not acceptable. We pay thru the nose to get acceptable care but unfortunately within the past 2 years the patient care Prysbaterian hospital offers is lacking.

Response from the owner1 month ago
Thank you for taking the time to leave a review. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you would like to be contacted, please email us with your information including your full name, phone number and the name of the physician and location you visited at katieborders@texashealth.org. Katie, Texas Health
Tommy Lowe
1 month ago
3

Lawyer

Response from the owner1 month ago
Thank you so much for sharing this with us here. We would like to follow up with you about this. If you are willing, can you please email me your contact information as well as additional details at katieborders@texashealth.org? Katie, Texas Health
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