Portneuf Valley Family Center

Pocatello, Idaho

444 Hospital Way
Suite 477
Pocatello ID, 83201

(208) 233-7832
3.74 (48 reviews)

About Portneuf Valley Family Center

Portneuf Valley Family Center, located in Pocatello, Idaho is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Portneuf Valley Family Center include age-appropriate treatment for teens addressing adolescent-specific issues.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

children iconChildren program

Shield icon Insurance

Our Policy: Portneuf Valley Family Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna
Blue Cross Blue Shield
Cigna
Elevance Health
Molina Healthcare
PacificSource
Regence
UnitedHealth Group
Beacon Health
ComPsych
DMBA
Evernorth
First Choice Health
Idaho Physicians Network (IPN)
Managed Health Network (MHN)
Magellan Health
Optum
Provider Network of America (PNOA)
Rocky Mountain Health Plans
SelectHealth
TriWest
UMR

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Phone icon Contact

Phone icon (208) 233-7832
Building icon

444 Hospital Way
Suite 477
Pocatello ID, 83201

Call Now - Help is Available
Get Help Now - 208-231-1751
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Reviews

3.74 (48 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (47)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

I give them a star because there is no option to give zero stars, they have many things for improvement, making an appointment is the hardest thing in this place, I had to call for more than three times so they could give me information. It seems that they are not interested ... Read More

Reviewed on 3/13/2019
Overall Experience
Date Submitted

Google Rating

3.8 (47 reviews)
Ashley Williams
3 months ago
1

I feel like they are pushing people in and out so quickly they are overlooking details. Specifically medication management side of it. I find it really scary that they are not taking time to completely go through one's chart or going over side effects medication may have before prescribing it. I'm happy my pharmacist was able to give me the needed information before taking the pills.

Dr. Edward Moskowitz
6 months ago
5

Kaius the receptionist is excellent and very kind. He is very professional and helped me through the paperwork process. This proves his patience and social grace. Thank you kaius. Looking forward to seeing Cody Jameson and Jennifer Beckstead. As always thanks you to Dr Katter, my husband really liked her, but Dr Moskowitz passed 4-22-2024. Thank you Dr Katter for your professional, caring demeanor!!!!!Julie Krienke BSN MSN FNP

Response from the owner6 months ago
Edward, thank you for the kind words! We are happy to hear our team has provided you and your husband with excellent, caring service.
Nina Welton
8 months ago
5

Both my kids and I have been going there for a good amount of time. I like them because they work at your pace and when you are ready. They are not the type of counselors that try to push you past your limits and make it where you don't want to talk. Here it's a nice environment that puts you at ease. I wouldn't go anywhere else.

Response from the owner8 months ago
Thanks for the great review, Nina! We appreciate that you've entrusted us with your family and are happy you feel comfortable here.
Hinge Point
9 months ago
5

We so muxh appreciate the services we receive through PVFC. Cody Jameson provides great medications care and the counseling service providers match the needs of our kids. The administrative staff are always helpful and friendly. I appreciate there professional help.

Response from the owner9 months ago
Thank you for the great review! We're so happy that you trust us with the care of your family, and that you feel welcome and comfortable when you visit us.
JellyFishCLC
9 months ago
1

All they do is stress me out. Like even when I try to work with them, they just drop the ball when they want to. They don't try to understand, and quite frankly make me worse than what I need to be. No shows make sense, but when there's a explanation they don't try to understand. If you get one no show like months before and you had alot of crazy things happening they still use that against you. Even when you don't understand it in the beginning, and progressively get better, but had something important come up once later on they just kick you out rather than listening

Response from the owner9 months ago
We're sorry to hear this. We always want all our clients to feel listened to and as if they're being provided the best help possible. Please reach out to us at 208-233-7832 so we can learn more.
lucas spagnuolo
10 months ago
5

Response from the owner10 months ago
Thank you for the five-star review, Lucas.
Michelle Prodromides
1 year ago
5

I've been with PVFC for 7 years (as of November, 2023) and I am so impressed with them! I've only had 2 miscommunication with them in that entire period! They are so easy to work with, prompt on medication management, and letting you know when you have appointments or paperwork required to be filled out. 10/10!

Response from the owner1 year ago
Michelle, thank you for sharing! We're happy to hear that you recommend us.
Mel Bussard
1 year ago
5

This is a great place with wonderful people. Everyone from the front desk staff, management, and counselors are very nice and knowledgeable.

Response from the owner1 year ago
Hi Mel! Thank you for your review. We make an effort to be helpful and kind to everyone who walks through our doors.
DM Shell
1 year ago
5

Rene'e Katter and all of the Portneuf Valley Family Center personnel have always been very helpful for the 2 to 3 years that I've relied on their support. I feel that I'm very lucky that I found them and because of their attention to my needs I'll continue to work with them because their service is much better compared to other Pocatello area providers that I've seen.

Response from the owner1 year ago
Thank you for taking the time to share! We appreciate your review and are so glad we can help.
Kaius Tolman
1 year ago
5

I love PVFC!!! Everyone is so kind and understanding! This is a great place to be! The staff are amazing and really care about everyone who needs services. I ve had a great experience with everyone I ve met!

Response from the owner1 year ago
Kaius, thank you for sharing! We appreciate the review!
Cristie Williams
1 year ago
5

The staff is the greatest! Very kind and will do everything they can to make you feel comfortable!

Response from the owner1 year ago
Thank you, Cristie! We appreciate you taking the time to share.
Janis Ozburn
1 year ago
5

Kind and genuine service!! A+++

Response from the owner1 year ago
We love to hear it!
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