New Creation Addiction Treatment Center – Her House

3286 E Guasti Rd
Ste. 100
Ontario, CA 91761

New Creation Addiction Treatment Center - Her House

About New Creation Addiction Treatment Center – Her House

Holding JCAHO Accreditation, New Creation Addiction Treatment Center offers residential services for women with alcohol and/or substance addiction. New Creation specializes in Dual Diagnosis Treatment. The program includes Individual Therapy and Counseling, Cognitive Behavioral Therapy, 12-Step Meetings, Psychoeducational Group Counseling, Health and Fitness, Holistic Therapies, Intensive Outpatient and more.

Using evidence-based modalities, their qualified experienced staff works closely with the addict to develop an accurate and effective treatment plan based on individual needs and goals. The program helps clients find and maintain a lifestyle that is free of dependency. They believe in treating addiction and alcoholism on a holistic level using a multidisciplinary approach. They aim to know how to find the excellence that is within us all and to celebrate it with every part of our heart and soul.

New Creation is an acknowledged leader in the addiction rehabilitation industry. Founded in 1994 by Glenn Swanson CADC II, MBA, their core philosophies are compassion, integrity and honesty. The team of dedicated addiction and mental health treatment specialists are experienced and compassionate, providing the best treatment over a wide range of programs.

Voted as “Best in Treatment” by Psychology Today and holding CARF and JCAHO accreditations, New Creation Recovery in Southern California introduces a calm and welcoming setting for female clients suffering from addiction and mental health issues to take their next step for a healthier and sober life. They work hard, using their extensive backgrounds in the field of addiction treatment for women, to help each of our clients and their families to improve their lives. Their team is manned with highly skilled physicians, nurses, psychiatrists, nutritionists, and therapists to ensure your experience spent with us is effective and safe. During treatment at New Creation, you will be able to work with their fully integrated clinical team to design a treatment plan just for you. They can help you detox safely and comfortable, enter residential treatment, manage your recovery after successfully completing treatment, and so much more. In addition, New Creation offers intensive outpatient care for clients who’ve finished the full residential treatment. Sober living facilities are also available, encouraging clients to continue applying the lessons learned in intensive treatment to rebuild their strength and stay on the lifelong path to recovery. New Creation is a bastion of hope, a place that is safe, secure and discrete allowing women to heal from pain and trauma and become free from the awful chains of addiction and/or alcoholism.

Their addiction specialists fully comprehend both the physical and the psychological aspects of addiction, as well as the pitfalls and challenges faced in recovery. Their staff runs one-on-one sessions as well as group discussions that facilitate conversation and personal growth. Many of them have successfully overcome their own addiction challenges and are dedicated to sharing their stories in helping others do the same thing.

Latest Reviews

Amanda
1 month ago on Google
1
If I could give this place 0 stars I would! DO NOT come here and DO NOT bring your loved ones here for treatment! Go somewhere else. You will regret coming here. I ll start off by saying the case managers here know absolutely nothing about substance abuse treatment or how to get someone sober or keep them that way. All they do is give you handouts and talk your ear off all day long in hopes they could get their message across and ram it into your brain that you shouldn t drink or use drugs. Doesn t work that way and it s not that simple. Most of the people attending this program have dual diagnosis alongside with the substance use issues. A lot have mental health issues as well. They claim to work on mental health here too but meeting with a therapist once a week isn t working on the issue. Substance abuse and mental health go hand in hand. All they care about is getting as much money from you as possible. This place can t even keep people for long. Some show up for one day and are never to be seen or heard from again. Happens a lot here and there s a reason for that. Don t believe all of these five star reviews that are posted. Most of them are from case managers or employees pretending to be people who did this program. Also, you aren t referred to as a patient here, you are referred to as a client.Next complaint is the doctor. I only spoke with this supposed doctor once and over the phone. Never saw the guy in person. Apparently this guy can only take a health history but can t prescribe any medications. Why?? Because he s probably not a real doctor.Now to EDD. For those of you needing treatment and not able to work, I don t trust these people with EDD claims. From day one, I had nothing but problems and it s because the person filling out the forms doesn t do them correctly and I had to make multiple trips in person to EDD to get my claim fixed so I could get paid while taking time off from work. You will get nowhere with the people that are in charge of the EDD claims. They claimed to know what they re doing, but they don t.This place is so filthy and disgusting they don t ever clean the floors here. Nobody takes the time to go through and wipe down and sanitize everything. There were two instances where the water was turned off and everybody had to walk to a different building five minutes away just to use a restroom. I have seen multiple roaches and ants throughout the building. That right there should tell you a lot about the cleanliness of the building and how they manage the place. It was a gross.Lastly, as I was leaving today, I encountered someone who had brought their loved one here to potentially get treatment. I told this lady to turn around and take your loved one somewhere else and they would regret coming here.
Response from the owner3 weeks ago
Amanda, we're sorry you didn't have a successful recovery experience with us and hope you have better luck elsewhere. We do have many success stories here from clients who had the opposite experience. We did have a water issue in our commercial building for a day that was out of our control unfortunately but just one day in the years we've been at this location. With our 30 years of service and Joint Commission accreditation we certainly keep a professional and clean office so would disagree with some of your characterizations but again all the best on your recovery journey.
Dorene Cerda
3 months ago on Google
5
Excellent staff
Response from the owner3 weeks ago
Thank you Dorene! So proud of you and keep up the good work!!
Wanda Mills
3 months ago on Google
5
Hishouse new creations IOP love it

Location

Accepted Insurance

New Creation Addiction Treatment Center – Her House works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Their residential programs provide clients the chance to be involved and work together with other clients who share the same afflictions. As a community, clients can socialize and get inspiration from other recovering clients, while simultaneously receiving all the necessary aid and assistance necessary for successful recovery from addiction.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
medically-assisted-detox iconMedically Assisted Detox
The team of Detox Specialists will be able to assess and determine the ways in which clients' personal detoxification process should progress. The team will formulate a treatment plan that adheres to patient's unique situation. Some factors that help the facility serve client's detox efficiently are: types or combinations of drugs used and necessary comfort medications to help through the process comfortably.
24-hour icon24-Hour Clinical Care
The round-the-clock treatment programs and highly experienced clinical team provide the necessary support for our clients to ensure a safe and productive recovery. The teams works closely with clients to develop and accomplish an accurate and effective treatment plan based on individual needs and goals.

Treatments

Treatment and rehabilitation of alcoholism and alcohol addiction must be conducted by medical experts. His House Treatment Centers cater to the different needs of every individual. The alcohol focused programs offer safe detoxification, nutrition planning, exercise programs, and various therapeutic methods to ignite a speedy recovery from alcoholism.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

New Creation understand that many individuals struggling with substance addiction also suffer from underlying emotional issues such as depression or anxiety. The dual-diagnosis programs provide a two-prong treatment methodology to help clients make a full recovery and supply them with the tools to continue a happy, clean, and sober lifestyle.

These two terms describe a person who is not only addicted to drugs or alcohol, but also experiences an emotional issue, such as depression, anxiety, bipolar disorder, etc. New Creation treats individuals with dual-diagnosis or co-occurring disorders by providing psychiatric treatment in addition to substance rehabilitation services through a multifaceted holistic and therapeutical approach.

Their programs specialize in treating opiate/heroin addicted individuals beginning with a safe and comfortable detoxification of the body and mind through receiving necessary medications and a healthy, tasteful diet. Each individual’s physiology and psychology is unique, and so are his set of personal experiences and background related to the stages of substance use.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

CBT is a type of psychotherapy that aims to change negative thinking and behavior. The basic concept of CBT is that a person’s thoughts and feelings influence his behavior. During treatment, clients learn how to acknowledge, distinguish, and change disturbing and destructive behaviors.

DBT emphasizes individual psychotherapy and group skills training-classes to help clients learn and use new skills and strategies to develop a life that they experience as worth living. DBT skills include skills for mindfulness, emotion regulation, distress tolerance, and interpersonal effectiveness.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

New Creation is proud to offer family therapy as an integral part out the customized treatment plans for addiction and mental health. The family therapy program aims to help families and couples who are having problems with their relationships. It is designed to encourage positive change and development between family members.

The psychoeducational groups practice a specific type of therapy that centers on educating client's regarding emotional disorders and the many healthy ways of coping. This type of therapy is extremely beneficial when addressing negative emotions such as anxiety and depression.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

To overcome challenges, clients are taught to employ new mental practices, in-depth self-observation and a focus on building and sharpening life skills. The treatment team guides the individual, helping them determine positive attributes while weeding out negative influences.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Having access to the team nutritionist during treatment can help clients thrive in many different ways. An important part of the recovery process for each person that goes through it is physical healing. The best way to allow the body to heal is to take it easy and provide the body with all of the vitamins, minerals, and nutrients it needs to begin healing physically, while the therapy helps clients heal mentally and emotionally.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • spa2 iconYoga Studio
  • recreation iconRecreation Room
  • pool iconSwimming Pool
  • meditation iconMeditation Room
  • massage iconMassage Room
  • art iconArt Activities
  • acupuncture iconAcupuncture Room

Contact Information

Phone icon (909) 296-4717
Building icon

3286 E Guasti Rd
Ste. 100
Ontario, CA 91761

Fact checked and written by:
Rita Milios, LCSW, SAP

Reviews of New Creation Addiction Treatment Center – Her House

4.9/5 (41 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.9 (41 reviews)
Amanda
1 month ago
1

If I could give this place 0 stars I would! DO NOT come here and DO NOT bring your loved ones here for treatment! Go somewhere else. You will regret coming here. I ll start off by saying the case managers here know absolutely nothing about substance abuse treatment or how to get someone sober or keep them that way. All they do is give you handouts and talk your ear off all day long in hopes they could get their message across and ram it into your brain that you shouldn t drink or use drugs. Doesn t work that way and it s not that simple. Most of the people attending this program have dual diagnosis alongside with the substance use issues. A lot have mental health issues as well. They claim to work on mental health here too but meeting with a therapist once a week isn t working on the issue. Substance abuse and mental health go hand in hand. All they care about is getting as much money from you as possible. This place can t even keep people for long. Some show up for one day and are never to be seen or heard from again. Happens a lot here and there s a reason for that. Don t believe all of these five star reviews that are posted. Most of them are from case managers or employees pretending to be people who did this program. Also, you aren t referred to as a patient here, you are referred to as a client.Next complaint is the doctor. I only spoke with this supposed doctor once and over the phone. Never saw the guy in person. Apparently this guy can only take a health history but can t prescribe any medications. Why?? Because he s probably not a real doctor.Now to EDD. For those of you needing treatment and not able to work, I don t trust these people with EDD claims. From day one, I had nothing but problems and it s because the person filling out the forms doesn t do them correctly and I had to make multiple trips in person to EDD to get my claim fixed so I could get paid while taking time off from work. You will get nowhere with the people that are in charge of the EDD claims. They claimed to know what they re doing, but they don t.This place is so filthy and disgusting they don t ever clean the floors here. Nobody takes the time to go through and wipe down and sanitize everything. There were two instances where the water was turned off and everybody had to walk to a different building five minutes away just to use a restroom. I have seen multiple roaches and ants throughout the building. That right there should tell you a lot about the cleanliness of the building and how they manage the place. It was a gross.Lastly, as I was leaving today, I encountered someone who had brought their loved one here to potentially get treatment. I told this lady to turn around and take your loved one somewhere else and they would regret coming here.

Response from the owner1 month ago
Amanda, we're sorry you didn't have a successful recovery experience with us and hope you have better luck elsewhere. We do have many success stories here from clients who had the opposite experience. We did have a water issue in our commercial building for a day that was out of our control unfortunately but just one day in the years we've been at this location. With our 30 years of service and Joint Commission accreditation we certainly keep a professional and clean office so would disagree with some of your characterizations but again all the best on your recovery journey.
Dorene Cerda
3 months ago
5

Excellent staff

Response from the owner1 month ago
Thank you Dorene! So proud of you and keep up the good work!!
Wanda Mills
3 months ago
5

Hishouse new creations IOP love it

Bridget Perez
3 months ago
5

I m a little under 3 years sober and I couldn t of done it without His House New Creation

Linda Sokol
3 months ago
5

His house was the first rehab I have ever been too and there, the seed was planted. I love his house new creations because they are very caring and understanding. I built a family there and I am proud to say that I am an alumni for his house and the love you feel and the support you get is beyond words. I love his house new creations!!! It's the best rehab I have ever been to. , Linda S.

Response from the owner3 months ago
Thank you Linda! We love you too and stay in touch!
TFY X
1 year ago
5

Lisa Rabenstein
1 year ago
5

Great program with amazing staff. I would highly recommend.

Jea S
1 year ago
5

I love this place Thank YA Jesus for this blessing I don t ever want leave it s such a great humbling experience I love how I was able to go from the rehab house facility to outpatient so smoothly Martin, Eric, Danielle, Tracy, Patty, Chris, Sebastian, Josh are all awesome I feel at home and they all provide me with all the tools I need to continue my sobriety journey you all are such a blessing in my life I LOVE YOU ALL AND THANK YOU SO MUCH FOR THIS ENJOYABLE EXPERIENCE Best counselors, therapist, and staff very knowledgeable and the snacks are the bomb keep coming back or you lose out!

Alisa Vandagriff
1 year ago
5

Would absolutely recommend this facility to anyone struggling with addiction. His House changed my life and I am so grateful to have been a part of this program. The counselors and staff provide the most attentive, caring, loving, safe environment for recovery you can imagine. I know I will always have this place to come back to for support.

Jeff Hernandez
1 year ago
5

Clean facility, great and supportive staff, excellent treatment and care plans!

Response from the owner1 year ago
Thanks for the review Jeff and keep up the great work. We are here for you.
Jodi Lisa Mendoza
1 year ago
5

Response from the owner1 year ago
Thanks Jodi and stay in touch!
Mike Arnold
1 year ago
5

I leave His House with 102 days of sobriety. I owe so much to the people I ve met here. They literally saved my life.

Response from the owner1 year ago
Keep up the great work Mike and being a beacon for others! We're always here for you and we know you'll stay connected.
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