Covington (North) VA Clinic

3461 Austin Peay Highway
Memphis, TN 38128

Memphis VAMC - Covington (North) VA Clinic TN 38128

About Covington (North) VA Clinic

Covington (North) VA Clinic, part of the Memphis VA Medical Center, is located in Memphis, TN. Memphis VAMC - Covington (North) VA Clinic specializes in the treatment of Primary Care and Mental Health Care.

Memphis VAMC – Covington (North) VA Clinic exists to honor America’s veterans in all that we do by providing timely, quality care; outstanding customer service; education of tomorrow’s health care providers, and improvement in health care outcomes through research.

Some of the services offered by Memphis VAMC – Covington (North) VA Clinic include Behavioral Health Care, Primary Care, and Personal Care.

Military Sexual Trauma (MST). Women-and men as well-may experience repeated sexual harassment or sexual assault during their military service. Special services are available to women who have experienced MST. VA provides free, confidential counseling and treatment for mental and physical health conditions related to MST.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Individual, Family and Group Counseling and Treatment Services are provided: to veterans needing assistance with interpersonal relationships and social activities; to veterans and family members who have problems relating to alcoholism, drug abuse, and other addicted related issues; to help veterans and their families understand and adjust to an illness or disability; to veterans and family members who want to prepare advance directives and durable powers of attorney for health care; to help veterans and their families cope with terminal illness; and to veterans who engage in decision-making, problem-solving, and participation in the care that they receive. The Medical Center is conveniently located on the numbers 2, 10, 40, and 50 bus routes. The Medical District street car runs along Madison Avenue one block south of the Medical Center.

Latest Reviews

Chanel Henderson
6 months ago on Google
5
I went in for labs. Staff was super friendly and very efficient. The area around is sketchy but if you can get past that, it is a convenient location if downtown is too far.
Karl Hamilton
11 months ago on Google
5
Prompt, efficient, and friendly staff. Dr. Farooq is a very good primary care physician.
Cecil Alders
1 year ago on Google
4
Dr. Faust and the Nurses are the best and very professional.

Location

Accepted Insurance

Covington (North) VA Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Many individuals who are experiencing addiction are extremely malnourished. This is due to negative patterns that develop during active addiction. Nutrition therapy helps break these negative patterns and teaches you to develop healthy ones that will help you sustain sobriety long term.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2399

Contact Information

Phone icon (901) 261-4500
Building icon

3461 Austin Peay Highway
Memphis, TN 38128

Reviews of Covington (North) VA Clinic

2.89/5 (25 reviews)
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Reviews

5

I was hopeless before getting to know VAMC and what they did was amazing, they made my hope grow like I would never imagine. That was the first step for me to be able to recover and after that everything seemed easier.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (24 reviews)
Chanel Henderson
6 months ago
5

I went in for labs. Staff was super friendly and very efficient. The area around is sketchy but if you can get past that, it is a convenient location if downtown is too far.

Karl Hamilton
11 months ago
5

Prompt, efficient, and friendly staff. Dr. Farooq is a very good primary care physician.

Cecil Alders
1 year ago
4

Dr. Faust and the Nurses are the best and very professional.

Muhammed Masoud
2 years ago
1

Employees are trash and don t want to do their job. Still waiting for a provider since they lost or took me out this system. I wouldn t take a stray dog here though, very rude and unprofessional. You ll get gaffed off and told to call various numbers that won t answer. Remember no one cares about veterans.

james coleman
2 years ago
1

These people lie about calling you back and don't seemed concerned. I guess if you are in the bottom half of your class there's no reason to care about a patient because you probably are going to be fired anyway

Lloyd Foster
2 years ago
5

Raymond Owens
3 years ago
1

Today is 09/23/21 I have been trying to get an in person exam since 09/01/21, because my blood pressure is now higher than normal. As some other reviewers have said, callbacks are practically nonexistent. They told me when I called in I had a video appointment scheduled for 09/09/21, what they failed to do was notify me about it. I would name the individuals I did manage to speak with there, but since I don t know the correct spelling of their names I won t. I would hate to name the wrong person. I think there should be a way for veterans to use their medical benefits with a private physician and not have to go to VA clinic. This clinic should either be shut down or fire the current staff, based on my most recent experience I see why they have such a low rating.

D. Hanson
3 years ago
5

Everyone is always so happy and cheerful

Pearl Walker
4 years ago
5

Michael Lewis
4 years ago
1

Cannot get through to "eligibility/enrollments." Poor operator tried several times to get me connected but to no avail. Every attempt was met with a full voice mailbox. How am I supposed to get transferred from one VA to another if I cannot get through to enrollments? This is beyond silly but not unexpected.

Sean S.
4 years ago
5

Bobby D. Johnson
5 years ago
1

One star because I can't give a negative star. Worst doctor/nurse experience I have ever had. With the service that I was given, you would think that I am in there every week complaining about something, when, God knows, I don't go near a doctor unless I absolutely have to. The nurse made me feel as if I were a bother to her, and the doctor, who couldn't be bothered to see me in person, did this amazing assessment of me and my symptoms from a totally different room and offered no treatment, just her opinion. No consideration given to anything I had to say at all. It wasn't incompetence, but more of a lack of caring. I pray our elderly veterans aren't given this same type treatment. Horrible bedside manner.

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