Mayo Clinic Health System – Northland in Rice Lake

Closed: Rice Lake, Wisconsin
Mayo Clinic Health System - Northland WI 54868

About Mayo Clinic Health System – Northland in Rice Lake

Mayo Clinic Health System - Northland provides outpatient treatment for individuals struggling with behavioral health issues. Mayo Clinic Health System - Northland is located in Rice Lake, Wisconsin.

At Mayo Clinic Health System, they aim to prove treatment close to home. They strive to inspire hope and contribute to the well-being of every patient. They think the needs of the patient always comes first.

Mayo Clinic Health System offers treatment for issues like Anxiety, Autism, Behavioral Health, Depression, Life Coaching, Smoking and Tobacco Use, Stress Management, Substance Abuse, Suicide Prevention, Relationship Issues, Mood Disorders, and Dependency.

Latest Reviews

Elaine Jassoy
3 months ago on Google
5
Sandra Dennis
Reviewed on 02/09/2024
1
The therapist here are the most uncaring people I’ve ever seen. This isn’t the first time either. It should be heal and move at your bodies pace, not at a therapist pace! I felt pushed and pressured into going beyond my extension 1 week out of surgery! I was hurting so bad after I left, I was almost crying ( I don’t cry!). I will find a therapist that cares about my limitations and my personal pain, as everyone is different and everyone heals differently.
Jayce Hanson
1 year ago on Google
1
Gone downhill fast. Receptionists are beyond rude and don't want to help. They cancel appointments last minute then have no openings for months.

Location

Accepted Insurance

Mayo Clinic Health System – Northland in Rice Lake works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

My Choice Wisconsin
Security Health Plan
CorVel
Medica
Beech Street
UCare
Allegiance
Group Health Cooperative
PreferredOne
SelectHealth
Trilogy Health Solutions
WPS Health Solutions

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
They offer a range of outpatient services in the least restrictive care for adults and adolescents experiencing alcohol and other drug problems. Brief screenings are available for the individual or family member questioning what step to take next and a comprehensive chemical use assessment is completed to determine level of care. Once enrolled in the intensive outpatient program, treatment plans are individualized to meet the unique needs of each participant.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. Once enrolled in the intensive outpatient program, treatment plans are individualized to meet the unique needs of each participant.
aftercare iconAftercare
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

They consider family involvement an essential part of our treatment program. They believe it is critical for people in early recovery to have positive support systems in their life. They know that addiction impacts not only the individual, but the family too and therefore working on forgiveness, communication skills, building trust and understanding the issues that may interfere with recovery for both the addict and the family member is addressed while the patient is still in treatment.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety. The life coach works with the whole person, taking the time to listen to concerns and asking powerful questions to help motivate you in your desire to make and sustain changes. Through coaching, you are empowered to reach your highest level of physical, emotional and spiritual health.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • wifi iconWifi
  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7632

Edited by:
Courtney Myers, MS

Reviews of Mayo Clinic Health System – Northland in Rice Lake

3/5 (23 reviews)
2
Staff
2
Amenities
1
Meals
2
Value
3
Cleanliness
5
0
4
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3
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2
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Reviews

1
Uncaring

The therapist here are the most uncaring people I’ve ever seen. This isn’t the first time either. It should be heal and move at your bodies pace, not at a therapist pace! I felt pushed and pressured into going beyond my extension 1 week out of surgery! I was hurting so b ... Read More

Sandra D.
Reviewed on 2/8/2024
3

The staff is rude and ignorant. I seriously wouldn't recommend, they don't respect my time! They changed my appointment 5 times, and they've canceled 3 of my previous appointment.

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (21 reviews)
Elaine Jassoy
3 months ago
5

Jayce Hanson
1 year ago
1

Gone downhill fast. Receptionists are beyond rude and don't want to help. They cancel appointments last minute then have no openings for months.

Kerry Moore
1 year ago
5

Tim K
2 years ago
5

Professional experience

Roger L.
2 years ago
2

For some minor issues it may do. More serious issues go to a more professional doctor who has been practicing awhile.

chris kemper
2 years ago
5

Was greeted by some very friendly people. In-and-out in a snap. Got all my questions answered. Very helpful.

Devon Wedl
2 years ago
1

Terrible response times, canceled almost every appointment i make because there is either a conflict or the doctor suddenly can t take new patients. Been waiting on a referral to a psychiatrist for over 3 years. Been on a wait list . But refuse to work with me on testing to find the proper medications or even taking my options into account on my care. Had an appointment for RA scheduled for 2 months. Canceled the day before. Told i can either drive to Rochester or wait until AUGUST to be seen. With an autoimmune disorder that i am not currently on any type of medication for. They used to be good. Now the just don t care. Don t care to help. Don t care to keep appointments. Just plan don t care.

Patty Wack
2 years ago
1

I tested positive for covid and have quarantined and masked. 15 days later and still a sinus issue. Talked to Mayo covid nurse line and public health dept nurses and found out you could test positive for up to 90 days and NOT be contagious. I called my "care team doctor" for some more personal advice. Told I would get a call back. Carried my phone around all day and never got a call. I found an email in my portal the next day which told me to call the nurse line or public health! It also said I could my an appointmet to get evaluated. tired to make an appointmet but told I had to go the ER or urgent care because I had tested positive. No appointments there and they are in Bloomer or Eau Claire! Told "patient experience" just to vent as this is "the keepout wall of protocol" and it was designed before covid! There is a new family medicine doctor in Birchwood -you join for $80 a month and see her as you need. Many docs leaving this dehumanizing system. But Marshfield is the same. The docs and nurses are wonderful but the corporate structure is uncaring.

Norma V Thomas
3 years ago
5

I've been going to the Mayo in Rice Lake since it opened. It is convenient and has a caring friendly staff. Doctors are awesome as well. Sorry moved away.

Bill H
3 years ago
1

We moved here a year ago and I have had the pleasure of being at this clinic 3 times. The first time - there was a "scheduling conflict" and my appointment had been given away. The second time - had a successful visit with the doctor. The third time - I had "cancelled" my appointment per the front desk - upon further investigation after arriving at home - the doctor had a "scheduling conflict".I recommend this clinic if you are okay with a 1 for 3 average in setting appointments and having them honored. I will not be returning to this clinic. I am suddenly okay with death as a preferable option to this clinic. As per the usual there is a different standard of service and care in this part of the state vs I guess more populated areas? It's kinda scary when you think about it.

Nadia Sandoval
3 years ago
1

Michael Kerber
3 years ago
5

My wife and I had a great experience going to the Mayo Clinic, pretty much zero wait time, had a great technician and even greater doctor.

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