JPS Center for Behavioral Health Recovery

601 W Terrell Ave
Fort Worth, TX 76104

JPS Hemphill Behavioral Health TX 76104

About JPS Center for Behavioral Health Recovery

JPS Hemphill Behavioral Health is an outpatient mental health clinic that provides expert care to adults and adolescents struggling with mental health disorders. JPS Hemphill Behavioral Health is located in Fort Worth, Texas.

At JPS Health Network, they aim to help you to support better and healthier lives. They aim to be the trusted healthcare leader in their community. They are dedicated to providing a full continuum of behavioral health services. They value trust, mutual respect, excellence, integrity, accountability, and teamwork.

Some of the services offered by JPS include pharmacotherapy, case management, group therapy, skill building groups and crisis intervention. Their team includes Board Certified Music Therapists, Certified Therapeutic Recreational Specialists, Chaplains, Registered Nurses, and Psychiatrists.

Latest Reviews

Jennifer Rangel
3 weeks ago on Google
5
I've been going here for 4 years now. I had the most amazing PA. She left and is now only there doing walk-ins, I believe once a month. They assigned me to a different one, which is a Dr. They have always been on time with my meds, showed compassion, and been very friendly. The PA I had was amazing. She knows literally everything about me. I had no issues with my paperwork being filled out for disability either. I highly recommend this place.
Meg Moore
1 month ago on Google
1
My experience with this clinic has been awful. My intake call was with a woman who became upset and spoke rudely with me because I found it difficult to answer her questions about my past trauma and in her words, Everyone else is able to answer these questions. I didn t receive a phone call after that to schedule my first session so I went a month without an appointment. I did finally call and set up my appointment with a nurse practitioner and unfortunately it has continued to be a disappointment. I received a low dose of starter medication and was sent away for two months. My second appointment was today and I am struggling with anxiety. I was sent home with a new prescription but the NP called the pharmacy to cancel it so now I am left with no new medication and no increase in dosage of the medication I was already prescribed despite struggling with anxiety.I will not be returning to this clinic and will be seeking help through another psychiatrist. It is clear that this clinic is not a good or safe option for those who are truly struggling.
Dawn Davis
1 month ago on Google
4
Dr Helene Alphonso is amazing, knowledgeable, and caring. The staff is nice and the facility is clean.I only gave 4 stars because it's impossible to get a message to a provider there between visits.And so many of us need help between visits.It could be life or death for many of us.

Location

Accepted Insurance

JPS Center for Behavioral Health Recovery works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • music2 iconMusic Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 9048

Contact Information

Phone icon (817) 702-3100
Building icon

601 W Terrell Ave
Fort Worth, TX 76104

Reviews of JPS Center for Behavioral Health Recovery

2.4/5 (24 reviews)
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Overall Experience
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Google Reviews

2.4 (24 reviews)
Jennifer Rangel
3 weeks ago
5

I've been going here for 4 years now. I had the most amazing PA. She left and is now only there doing walk-ins, I believe once a month. They assigned me to a different one, which is a Dr. They have always been on time with my meds, showed compassion, and been very friendly. The PA I had was amazing. She knows literally everything about me. I had no issues with my paperwork being filled out for disability either. I highly recommend this place.

Meg Moore
1 month ago
1

My experience with this clinic has been awful. My intake call was with a woman who became upset and spoke rudely with me because I found it difficult to answer her questions about my past trauma and in her words, Everyone else is able to answer these questions. I didn t receive a phone call after that to schedule my first session so I went a month without an appointment. I did finally call and set up my appointment with a nurse practitioner and unfortunately it has continued to be a disappointment. I received a low dose of starter medication and was sent away for two months. My second appointment was today and I am struggling with anxiety. I was sent home with a new prescription but the NP called the pharmacy to cancel it so now I am left with no new medication and no increase in dosage of the medication I was already prescribed despite struggling with anxiety.I will not be returning to this clinic and will be seeking help through another psychiatrist. It is clear that this clinic is not a good or safe option for those who are truly struggling.

Dawn Davis
1 month ago
4

Dr Helene Alphonso is amazing, knowledgeable, and caring. The staff is nice and the facility is clean.I only gave 4 stars because it's impossible to get a message to a provider there between visits.And so many of us need help between visits.It could be life or death for many of us.

Marissa Lcxoxo
1 month ago
1

Wish I could rate it zero stars. They never called me back for a follow up after speaking with a social worker. It s been over a month. Based on the reviews I m happy they never called me back. Do not go here. Find better help elsewhere.

Brad Jones
3 months ago
5

They actually open at 7am I was late but were still able to see me very nice

Shannon Barker
6 months ago
1

Sad sad sad! I was talked to so rudely for inquiring about help for my grown son in college! The lady who answered the phone talk so rudely to me that now I need to see someone for anger management. While I couldn t get one question answered because she states that my son needs to call I was baffled at the shear unprofessionalism of her raising her voice to tell me I shouldn t call for help because my child is in college and he needs to do so his self. I am concerned about my child and I was calling so I can know my child had all the information he needed to call back for the help he needs I find this approach she took scares me not just for me and my child but for all the parents that may call in desperate to make sure that their babies have some safe and healthy place to call for their mental health needs.

Kevin Cutting
6 months ago
5

I just have to say that Angela was AMAZING. I had been thrown back and forth between the clinic and financial services for an ESTIMATE about an upcoming visit and within a short amount of time SHE CAME UP WITH AN ESTIMATE LETTER DESPITE OTHERS AT THE CLINIC SAYING THAT THEY COULDNT QUOTE A COPAY!!!!!! THANK YOU ANGELA!!!!

LL
7 months ago
1

I'm writing this review to try to gain a little closure in what I've been through. I wish I could remember the name of the psychiatrist who told me what I'm about to talk about. He's a short Hispanic man with glasses. Despite not knowing me and also being given a couple incorrect diagnoses, he told me that no medicine would help me with my issues, that I needed therapy. This was after a very rough year where I was in inpatient services twice, and I was doing well and trying to keep up the hope and momentum of finding an anti-depressant that helped me and my issues with anxiety and PTSD.That man shouldn't be in the healthcare field.This place shouldn't exist.If your psychiatrist doesn't know your exact issues, they shouldn't be taking care of you. I was having to deal with some new psychiatrist almost all the time.--The healthcare in this country needs to change, plain and simple. My heart goes out to everyone and all of the people who care about them. It's already a rough life without having to deal with even more.My time at Huguley's psych ward and over at Sundance were really good experiences. I was immediately going back to being abused after I left both establishments. Make sure you have a safe place to go to after you get treatment and instead of coming here, look to college and community college campuses to get free therapy.

Jeremy Jobe
9 months ago
1

I am a hard working business professional and I admit, I need some help. I was treated like an indigent off the streets. Blue Cross Blue Shield insurance didn't change any of that. This is a "doc in the box" at best. I wouldn't send anyone to this place. They have the customer service skills of a manhole cover, and their first move is to throw the most generic drugs possible at you. Should you say, "no"....there is nothing else they will do. Complete waste of time.If you pay for insurance...demand they send you anywhere else. Oh...and nurse practitioner Tadlock....is a joke. It felt like talking to a tired school nurse.

Jeremiah Kirby
10 months ago
1

They will lie to you to get you into surgery to get paid by the state. 4 1/2 surgery for a new ear drum that was supposed to stop my head from filling with phlegm, they lied and I received 10% hearing in my right ear. They eye doctor said he could fix my lazy eye, he lied and after the failed surgery I was given prism glasses that help with the pain. They will cut you to get paid and could care less if it's not successful. Terrible place!

Kathleen Cameron
1 year ago
1

The only positive reviews here are either generic without detail- or no comment at all- so don t trust them . My nephew was here for a week in early Sept. then released in about 5-6 days. He still wasn t All there when he was released and we knew it would take more time. His job sent us FMLA ppwk to fill out- and short term disability. Since they were his most recent treating physicians, (he had been there less than two weeks earlier) I asked for a doctor to sign off on his FMLA- they told me I needed an ROI- my sister was the only one who had one on file (and she works graveyard)- so I was tasked with handling it. I had my nephew sign an ROI for ME- I was able to get his medical records with this ROI- but they kept moving the goalpost and giving me non reason reasons for not signing off on what my nephews diagnosis was for FMLA- saying my ROI wasn t good enough - and when I asked What if my sister took time off to handle this? And they told me HER ROI was incomplete - despite her getting updates on his condition while he was there- and her ROI being in his official medical record under collateral information My nephew is being released from Tarrant county medical ward- into my custody, where I will take him to Springwood at HEB. I have two mentally ill family members- both with GREAT insurance. Trinity Springs sure didn t mind billing his insurance and HIM what the insurance didn t pay- but wouldn t lift a finger to help and comply with FMLA- the department of labor is looking into why they wouldn t provide a physicians statement.- we will never use this facility again. Ever. They don t truly care about the patients- you are either a customer or a liability to them. Nothing more. I have also contacted investigatory media outlets- an effort I don t mind undergoing for what they put us through, being oppositional just for the sake of it. Avoid this place. It s ghetto.

Gucci Mane
1 year ago
5

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