The staff is composed of self-righteous, obsessed with control and know-nothing about addiction. Yeah, they saved my life but the assignments were many and hard, and sharing them was dreadful.
About MercyOne Waterloo Horizons
MercyOne Horizons is a drug and alcohol rehab and medical facility located in Waterloo, IA. They provide inpatient and outpatient addiction treatment and mental health care.
This facility offers medical detox, inpatient addiction treatment, an intensive outpatient program, and co-occurring disorder treatment.
This program is highly structured and provides 24-hour medical care. Treatment begins with a comprehensive evaluation and medical detox where individuals are treated with FDA-approved medications to reduce withdrawal symptoms.
There are intensive outpatient programs that meet during the day or in the evenings. These structured groups and activities help participants explore their addictive behaviors and their consequences. Specialized outpatient programs are available for people with co-occurring mental health issues like depression, anxiety, PTSD, and schizophrenia, and for individuals who have a history of relapse. The relapse support group focuses on identifying relapse warning signs, developing management strategies, and gaining education on the phases of relapse.
Latest Reviews
This facility I feel don t care for the patients, I had a dear friend in treatment following the program doing great, and there was a miscommunication and he was discharged, he was NOT ready, this place is suppose to be there to help with addiction not send people home, to go back to their addiction. I will never refer this treatment program or Maddison as a councilor to anyone! Now I m watching him go through addiction again with no help because he was discharged!!! DO BETTER PEOPLE! Why do you think we have so much addiction in this world!!!
Response from the owner6 months ago
Thank you for taking the time to leave a comment. Our staff is committed to providing the safest and highest quality care to every patient. We are sorry to hear about this experience. Our goal is to provide every person with the best experience and care possible. We are always looking for ways to improve and your feedback is important. Thank you for taking the time to share your thoughts.
Madison hung up in my face She didn t have time to talk to me and I m on the verge Relapse fire her and Abbey I need help
Response from the owner3 weeks ago
Hi Casondra Harmon-kelly, we are very sorry to hear your experience was not what you expected and would like to connect with you to learn more. Please provide your contact information and a brief description of your experience in an email to (email address) so we can contact you directly. Thank you!
Had a mtg with Amy I ended up walking out.couldnt take the lies my husband tells..After I left she told my husband I was bi polar & a narcissist.. which couldn't b further than who I am. A couple days later my husband took off & threatened to kill himself.. she told me he won't do it.. he is asking for a reaction from u .I was always told ti always take it seriously after losing 4 ppl I know to suicide. SHAME on her!!
Response from the owner1 year ago
Linda, we are very sorry to hear your experience was not what you expected and would like to connect with you to learn more. Please provide your contact information and a brief description of your experience in an email to askmercyone@mercyhealth.com so we can contact you directly. Thank you! Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient rehab programs are designed to support clients who are exiting inpatient treatment and for those who prefer to remain in their own homes during active recovery. Clients in outpatient care typically integrate treatment into their ordinary daily routine, including work and school schedules. Evening, night, and weekend therapy sessions, recovery training courses, and other outpatient services are widely available to accommodate clients' needs. Many outpatient rehabs also offer medication assisted treatment (MAT), including medication induction and maintenance.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support Rehab aftercare programs support clients' reintegration into their home, workplace, and community following inpatient and residential treatment. They also promote long-term recovery for clients who may no longer be receiving outpatient treatment. Rehab aftercare services encompass a wide range of modalities and often include various medical, mental health, and social service programs. Case managers and care teams develop clients' customized service plans based on the client's evolving needs and recovery goals.
Intervention Services Intervention services can help family members communicate effectively with each other and with the individual who is struggling with a substance use disorder. A professional interventionist addresses family dynamics that have worsened the situation or prevented the individual from seeking help. This expert can also help the family plan a drug intervention in Iowa. After the intervention, ongoing intervention services can help families in their own recovery, regardless of whether the individual chooses to enter treatment.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
During motivational interviewing in Iowa, the client and therapist collaborate to identify any discrepancies in the client's current situation and future goals. By asking open ended questions and using reflective listening skills, the therapist encourages the client to reach their own conclusions and make a commitment to any needed changes in their life.
Trauma therapy focuses on helping you heal from the psychological impact of witnessing or experiencing a traumatic event. Your therapist offers you support and guidance, which ultimately helps reduce your distress and build resilience.
Couples therapy in Iowa involves mediation, education, and psychotherapy. Participants learn about themselves and each other and how to successfully navigate challenges in the relationship. Sessions can include both joint and individual meetings with the therapist.
At Horizons, they know family involvement is crucial for long-term recovery. Family members have been affected by the patient’s illness and need to be involved in the treatment. Without this healing of the family, there may be little support for the recovering patient, a factor critical for long-term success. Horizons involves the family through family education and awareness. Families learn about the illness of their loved one and are invited to attend segments of the treatment process with the patient. Sessions are held for family members and concerned parties that include education about chemical dependency and insights from recovering individuals.
Amenities
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Private Setting
Contact Information
(319) 272-8560 
3421 W 9th St
Waterloo, IA 50702
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Quentin Blount
