800-784-1361
This is a terrible place for any youth. My son’s been there for eight months. And it seems like it’s done no good at all the Horby has therapy. It’s very crappy his therapist is an ass. They’re not very friendly. They don’t help. I had to go to court to get medical ...
About Hallmark Youthcare
This is a specialty track within the residential treatment program that utilizes the Stages Of Change Model. This focuses your rehabilitation on the impact that addictive behaviors have had on yourself, your family, and the community. Within the program, you’re exposed to evidence-based therapies that encourage you to reevaluate your current behaviors while working to develop greater self efficacy, self-help, and coping strategies. These treatment interventions are offered in individual, group, and family therapy settings.
Parental coaching is also available, and you can participate in a community transitional support program. They’re licensed by the Department of Behavioral Health and Developmental Services and offer trauma-informed care to males and females ages 11 to 17. You receive gender-specific care in separate units for treatment. While a resident, you have access to the McAfee Academy on campus school which is an accredited member of the Virginia Association of Independent Specialized Education Facilities.
Before admission, you go through a clinical assessment with a multidisciplinary team that grants approval for placement within the facility. The average length of stay depends on your needs, but most residents stay approximately six months. The boys’ and girls’ units are located on opposite sides of the building, and they aren’t allowed to go into each other’s living space. All residents are directly supervised by staff at all times. The program includes school activities and some recreational activities.
They accept most major insurance companies and Medicaid. They will verify your insurance before treatment begins.
Latest Reviews
As a Professional employee, this is not an employer of choice. Unfortunately, the leadership team are friends and well acquainted with one another (3-4 ladies, Caucasian). The one word I would describe this place is nepotism. As an employer, you need to hire subject matter experts. Hiring SMEs for Department and Divisional roles is critical. These ladies failed to comply and cooperate with non-behavioral health directions; they also lack both managerial and leadership abilities. I am a former employee. No, I am not disgruntled. There is low morale across all departments. Therapists and Teachers are the "golden children" and feel entitled. The food served to the employees and children is unsatisfactory. Nursing staff, DON and her #2 are wonderful human beings and consistently show care. Compensation is poor (unless you're on of the 3-4 ladies). If you are a prospective employee, hang on and apply elsewhere. If you are a prospective client, please do your research and ensure your child/ren get the appropriate care they deserve.
I was a resident here they manipulate parents or legal guardians into thinking it’s great facility however I came out worse then when I went in. I had to learn how to fight because other residents would fight you for no reasons. Early on in my first week I got spit on for reason. You were told to not fight back in self defense. Staff had their favorites and would sneak stuff in food to hair removal stuff and makeup. Staff would talk about residents to other residents or to other staff. The week of thanksgiving I got super sick. They kept putting it off. I could barely walk or move and was throwing up and not keeping food down and was having horrible hot flashes and sweating. However i finally got taken to the hospital after the person who comes to take blood at the facility couldn’t get any of my blood due to severe dehydration . It was around midnight 3 to 4 days after I told them I wasn’t feeling good and my systems were showing. The doctor said I had bad uti due to the hygiene products they gave us. Due to their late response I had to cancel my pass home to spend thanksgiving with my family. They let male staff put females residents in holds when acting out. I remember having multiple male staff at one time put me in a hold and then getting my pants pulled down for the nurse to give me PRN shot in my butt all while male staff still had me in a hold. I have had a bunch of my clothes lost when they took them from me due to acting out. One time they had Gnats in the pipes and I remember we couldn’t drink out the water fountains and they had to give us package food due to the Gnats. Phone calls at night took forever and sometimes they would get upset because of how late it was and tell us we can’t call our families. I have see some female residents pee in another’s shampoo just because a simple argument. I have a lot of trauma due to being in this facility. I still can’t sleep threw the night due to having nightmares. I still constantly waking up to check my surroundings due to the fear of being jumped in my sleep. I would never recommend this place for and adult let alone a child if you love your kids you wouldn’t send them to this facility parents listen to the reviews especially the ones of the past residents.
don’t recommend working , sending your kids or visiting, it’s a wreck & the way they treat their employees need to be studied. the way the kids fight & beat on eachother everyday need to be investigated, it’s just a mess & a horrible place to be. they deserve to be out of business .
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.4 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Recreational therapy is often a part of a holistic treatment center program for drug and alcohol addiction in Virginia. It offers structured activities that replace substance use with positive experiences like swimming, painting, and hiking. These encourage social interactions, promote physical and mental health, and help reduce stress, all of which are factors that are important to help you rebuild your life.
Amenities
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Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Vassanthi Griffis
Director of Business Development
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
12800 West Creek Parkway
Richmond VA, 23238
Get Help Now - 804-889-0907
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Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Peter Lee, PhD
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