There were no sheets on the beds, staff discussed negative things in front of us, staff discussed other residents health diagnosis in front of others. The food was not good and had bugs sometimes. The place is never clean and has a bad smell from the kitchen. Violence is p ...
About Hallmark Youthcare
Hallmark Youthcare provides care in a locked, secure residential home located in a park-like setting. You’ll find ‘em out in Richmond, Virginia. They offer a psychiatric residential treatment facility for adolescents who experience substance use disorder, addiction, and mental health conditions. The adolescent residential program is approved by the American Society of Addiction Medicine and is a certified substance abuse program.
This is a specialty track within the residential treatment program that utilizes the Stages Of Change Model. This focuses your rehabilitation on the impact that addictive behaviors have had on yourself, your family, and the community. Within the program, you’re exposed to evidence-based therapies that encourage you to reevaluate your current behaviors while working to develop greater self efficacy, self-help, and coping strategies. These treatment interventions are offered in individual, group, and family therapy settings.
Parental coaching is also available, and you can participate in a community transitional support program. They’re licensed by the Department of Behavioral Health and Developmental Services and offer trauma-informed care to males and females ages 11 to 17. You receive gender-specific care in separate units for treatment. While a resident, you have access to the McAfee Academy on campus school which is an accredited member of the Virginia Association of Independent Specialized Education Facilities.
Before admission, you go through a clinical assessment with a multidisciplinary team that grants approval for placement within the facility. The average length of stay depends on your needs, but most residents stay approximately six months. The boys’ and girls’ units are located on opposite sides of the building, and they aren’t allowed to go into each other’s living space. All residents are directly supervised by staff at all times. The program includes school activities and some recreational activities.
They accept most major insurance companies and Medicaid. They will verify your insurance before treatment begins.
Latest Reviews
We had an incredible experience at Hallmark overall. My daughter got a comprehensive evaluation, loved the mentor counselors, felt at ease with the staff, developed a close bond with the mental health psychiatrist and her therapist, and gained an understanding of her mental health. My daughter loved her therapist and had total faith in her. She felt more at ease and free to express her feelings as a result. I would suggest this program to all individuals!
I'd put zero stars if I could. If you truly love your kids and want them to get healthy do NOT send them here. They only want your money. They do not care about those kids. They care more about how they look than helping those children. They fire good employees for doing their jobs instead of painting the walls for inspections or over miscommunication only to find out they were wrong after the fact. Broken locks, clogged toilets, run down AC units, exit signs being torn down and wires being exposed, and many more things all go unchecked because they fire the employees that actually care about the kids. They do the minimum effort to pass inspections and most of the counselors are just babysitters they do nothing to help better the children. They need to be shut down so those kids can have an actual chance of getting the help they need.
Save your kids....Literally went here when I was a child because my brother made the in home therapist think i was crazy.....and it was the most horrific 4 month experience and im still traumatized all these years later and im in my 30s now. 0 stars would not recommend to anyone. Place is trash. They lock you in secluded rooms even if you dont do anything wrong. I had to borrow some kids shampoo to wash my clothes because they didn't provide soap Thats not even the HALF of it. Some kid almost stabbed me with a colored pencil in the middle of the night on my FIRST night..and I had to continue rooming with them....Good to see nothing has changed based on recent reviews. How is this place still open?
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7.5 / 10
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Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Recreational therapy is often a part of a holistic treatment center program for drug and alcohol addiction in Virginia. It offers structured activities that replace substance use with positive experiences like swimming, painting, and hiking. These encourage social interactions, promote physical and mental health, and help reduce stress, all of which are factors that are important to help you rebuild your life.
Amenities
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Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Vassanthi Griffis
Director of Business Development
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(804) 784-2200 
12800 West Creek Parkway
Richmond VA, 23238
Get Help Now - 804-889-0907
Who Answers?
Who Answers?
Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Peter Lee, PhD
