Family Outreach Center

1939 Division St
Grand Rapids, MI 49507

Family Outreach Center MI 49507

About Family Outreach Center

Family Outreach Center is offer mental health and substance abuse outpatient services for individuals from all ages that reside at the Kent County. Services include individual, family and group therapy. Family Outreach Center is located at Grand Rapids, Michigan.

Outpatient services for substance abuse and mental health include individual therapy, family therapy, group therapy, psychiatric evaluation and treatment, Taraji Community Outreach (Faith Based Counseling), Referral to Self-Help Groups, Supportive Services and Education Classes.

They also offer Jail Mental Health Services to Kent County Correctional Facilities. These services include assessment, treatment planning/crisis intervention, diversion, case management, psychiatric medication and psychiatric hospitalization.

Native American Community can also receive individualized services for them. The goal is to provide culturally mental health and substance abuse to Native Americans living in Kent County. Services include individual, family and group therapy, psychiatric evaluation and treatment, Elder’s Outreach and community cultural activities.

Latest Reviews

Sara Naghtin
2 months ago on Google
4
Olivia
2 months ago on Google
1
Dolores was the worst and made me feel less of a Latina. EDIT: I ve tried calling the number they provided for me and didn t receive a call back. This center is a joke and does not care about your well-being. What a mess and a joke.
Response from the owner2 months ago
We are really sorry to hear that you feel this way. It s disheartening to feel diminished in your own identity. Remember, your worth and identity as a Latina is not defined by anyone else s opinion. You deserve to feel proud and confident in who you are. We would love the chance to speak with you in more detail about this. Please give us a call at 616-247-3815 so that we have a better idea of what happened and how to intervene so that everyone feels pride in themselves.
Sydney Sherd
3 months ago on Google
5
I ve been using Family Outreach services for a long while now and I can say nothing but good things. My therapist has been with me through some of my toughest times and I am glad that I got the opportunity to meet her and let her help me grow into a better person.

Location

Accepted Insurance

Family Outreach Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare
heart-hands iconIntervention Services
During a drug intervention in Michigan, family, friends, and colleagues share in their own words how a person's substance abuse has affected their lives. An intervention must be carefully planned, with the goal of encouraging the individual to get treatment for their addiction. Many rehab programs offer intervention services to help families prepare for this confrontation and guide them through the recovery process.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Addiction often involves intense situations and emotions. Dialectical behavior therapy helps you understand and regulate your emotions and better manage the situations that evoke those feelings. You'll receive mindfulness training and stress management training to cope more effectively with difficult emotions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

During motivational interviewing, therapists express empathy, support self efficacy, and develop discrepancies. By using these techniques, therapists help clients reflect on their desires for change and understand why and how they should move forward with those changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Both internal and external factors can put stress on a relationship. Couples therapy helps you and your partner work through those stressors and find healthy ways to deal with challenges as they arise.

eye-movement iconEye Movement Desensitization and Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Michigan

Contact Information

Phone icon (616) 247-3815
Building icon

1939 Division St
Grand Rapids, MI 49507

Reviews of Family Outreach Center

3.7/5 (23 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (23 reviews)
Sara Naghtin
2 months ago
4

Olivia
2 months ago
1

Dolores was the worst and made me feel less of a Latina. EDIT: I ve tried calling the number they provided for me and didn t receive a call back. This center is a joke and does not care about your well-being. What a mess and a joke.

Response from the owner3 months ago
We are really sorry to hear that you feel this way. It s disheartening to feel diminished in your own identity. Remember, your worth and identity as a Latina is not defined by anyone else s opinion. You deserve to feel proud and confident in who you are. We would love the chance to speak with you in more detail about this. Please give us a call at 616-247-3815 so that we have a better idea of what happened and how to intervene so that everyone feels pride in themselves.
Sydney Sherd
3 months ago
5

I ve been using Family Outreach services for a long while now and I can say nothing but good things. My therapist has been with me through some of my toughest times and I am glad that I got the opportunity to meet her and let her help me grow into a better person.

Mirka Sanchez
3 months ago
5

I ve been with FOC for 2 years and I see Becca for therapy and group services. With my therapist at first I thought I wasn t going to benefit from this program but over even a couple of months I really started to see significant change and improvement in my behavior and mental health. Over this 2 year time period i ve learned how to actually cope with life and knowing my worth. I couldn t recommend this place or Becca enough!

AJ
3 months ago
1

I came here initially for a women s support group and then ended up receiving therapy services. I honestly regret ever seeking therapy services here. The therapist I had seemed nice at first, but I noticed after only really meeting with her a few times that she began to get frustrated with me because my severe depression hadn t miraculously improved. She was clearly unequipped to deal with someone with severe depression and then basically tried to make it seem like I was being difficult. I left feeling worse than I did before and this experience only made me not want to ever seek out therapy services again. I ve learned that if you want good therapy, you have to have money. That s just the bottom line to it.I also hated how condescending she could be. When I would say "such and such approach doesn't work for me" she'd throw numbers at me and claim "well there are numbers behind this so it does work." As if CBT is a one-size fits all solution for everyone.Wouldn t recommend getting services here. You ll have better luck with therapists on youtube.They have the nerve to respond and say that maybe she wasn't a good fit. Like no, maybe she wasn't a good therapist. She acted like CBT was the only approach and instead of just referring me to someone who could provide me with a different approach, she essentially made me feel like I wasn't capable of being helped. That's not just a "bad fit"

Response from the owner3 months ago
We are sorry that you had a negative experience, we can imagine this is frustrating. It sounds like you didn t find a good fit for you. Finding a therapist that is right for you can be challenging, time consuming...and yet so worthwhile, when you find the right person, but it s a process and a journey to a healthier you! Please don't give up on the process...maybe we need to restart? Call our intake department 616-247-3815 and speak with a member of our management team to explore a new therapist or other service options for you.
Jennifer Dibble
1 year ago
2

Hard to find a good therapist. Mine left in 2010. I east going through abuse and had to vent with a therapist.

Response from the owner1 year ago
We can imagine it is hard to find a therapist that meets your needs....but, we can do hard things! We pride ourselves on hiring competent and efficient staff, so dont hesitate to give us a call and see if there is a therapist available that would be better suited for you! 616-247-3815.
Jessica Hoekstra
1 year ago
5

I ve been seeing Rebecca for EMDR therapy for a few months now and can t say enough good things about her and the organization overall. Rebecca is kind, professional, and amazing at what she does. Trauma informed and very compassionate.

Response from the owner1 year ago
We are glad to hear you have had a positive experience! Thank You for the feedback and we are greatful to be a part of your story!
A Daniel
1 year ago
5

Family Outreach Center is a great resource for those seeking mental health resources in Grand Rapids. The staff I have seen for >1 year have been consistently attentive and empathetic. Scheduling is not a concern and they have appointments available that meet my schedule. They have a grant-based program for mental health services for those living in the City of Grand Rapids that has made access to these services possible.

Response from the owner1 year ago
We appreciate you Allison!!! Thank You for your feedback!!!!!
Lacey Hutchinson
1 year ago
1

I've waited a while to write this, until I had further evidence to back me. During the time I went here (4-6 years ago), I was diagnosed with several different things. One thing, not quite fitting, as well as a bad situation on their part. I'll explain further:I was diagnosed with PTSD, Bipolar Disorder 2, and High Functioning Autism. Since these diagnoses, for the first time, I've been able to live my life. I can hold a career finally, I'm no longer hearing or seeing things as severe, I'm also getting help for the years I struggled with undiagnosed ASD.While I went to this location, it went well, but, B... We will call her, left. She said she found a more satisfying place to move onto. I should of taken that as a red flag for the type of place I was soon entering.I was diagnosed with, I'm sure everything beneath the sun. My psychiatrist there just wrote me anything I could ask for, I'm sure if I wanted but, I'm trying to get help, not a cheat. They wanted to focus on Boarderline Personality Disorder for me. I had a new therapist too at that time, after B moved on. He insisted I also had Boarderline Personality Disorder. Which later on I learned is just a term loosely thrown now a days for lazy doctor's. Not everyone diagnosed with Boarderline Personality Disorder has it I learned from the more professional, successful locations.I insisted for a new therapist. One who would focus more on my words and hear what I'm actually trying to say. The manager reached out at this place and told me she will only send me to one other doctor, and it was a man, which I didn't want at the time since I really needed a fellow lady's ear. Not against men, I just had a preference for specific needs at the current time. They insisted they continue to diagnose me and give me the wrong meds and the manager, she would not let me go to another therapist. So I finally just left. They tried to get what money they could from me and my insurance by saying I missed appointments I sat up, but I said I quit and won't be returning verbally. I also called several times for my records to be released to other locations. No calls back or information emailed or faxed. So, take a good look at this place. It's not a good place for true mental health help. They don't listen to what we as their patience have to say. They just get what they can and call it a day. I've been to better places since then. I do not have Boarderline personality disorder. I'm also on very different meds. My life is amazing compared to my time working with Family Outreach Center, here in Grand Rapids, MI

Rebecca & Brandon Ganzak
1 year ago
5

FOC is such a special place! The therapists are very professional and amazing at what they do. Love that the place is affordable for all and has free access to therapy and psych services.

Response from the owner1 year ago
We appreciate you!
Mark Douglas
1 year ago
1

Response from the owner1 year ago
Hello Mark! Sorry to see that you didn't have a good experience with us. We would love to hear your feedback and be given the opportunity to make things better. Please contact our office at 616-247-3815!
Michael Shepard
2 years ago
1

Don't know if it was this location or not but getting hung up on at a time like this is harsh.

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