Emergence Health Network – Boeing Drive

8500 Boeing Drive
El Paso, TX 79925

Emergence Health Network - Boeing Drive TX 79925

About Emergence Health Network – Boeing Drive

Emergence Health Network is a mental health and addiction treatment center in El Paso, Texas that assists youth, children, young adults, and adults with behavioral and substance use issues. This facility offers medication-assisted treatment, partial hospitalization, intensive outpatient, and aftercare services.

Medication-assisted treatment (MAT) uses medication and therapy in parallel to treat addiction. At this center, clients must complete a physical exam before the time of admission. Once admitted, the client will attend weekly individual therapy sessions, medication monitoring, complete a physical exam, and submit to random drug tests. Detox of opioids and alcohol must be done before being admitted to the program.

The partial hospitalization program at this facility acts as a step down from residential programs. Clients stay on-site during the day and return home in the evening. Throughout the day, the client will attend individual therapy sessions and other treatment methods such as group therapy.
Intensive outpatient is a lesser form of partial hospitalization. This program allows individuals to attend treatment for several days for several hours each day.

Aftercare is provided to those who completed their program. Clients can continue peer support group therapy as well as receive recovery education and program referrals.

Emergence Health Network accepts a variety of insurance plans including Medicare and Medicaid. Some major insurance providers who cover this type of service include Aetna, Amerigroup, United Healthcare, Ambetter, and BlueCross/BlueShield. Furthermore, Cigna, Humana, Beacon, Anthem, ComPsych, and Magellan Health are some other providers that cover this service. It is advised to contact your provider to understand what out-of-network benefits are covered.

Latest Reviews

roy sosa
1 week ago on Google
5
They were very helpful with my son
Valerie Hernandez
6 months ago on Google
1
This saddens my heart because you're supposed to care for patients in this field especially, and the workers at the front desk do not care. They don't even listen to the psychiatrist when she asks them to make a copy of something! Never call you back even when they say they would. Purposely hang up on you because you're rightfully irate as a single mother with a child who's livelihood depends on this office. Dr. Mandela is nice and does what she can but I'm really considering looking for a new psychiatrist due to the unprofessionalism at the front. I even asked the girl for her name and she didn't want to give but it's okay because the look on all their faces when you walk in shows the service you're gonna get. Dirt rotten. McDonald's gives better care than these people which is just SAD. Even considering holistic healing for my child at this point. When she finally gave me her name it is "azul" so Azul I can say DEFINITELY does not care about your child's mental health.
Anahi Vazquez
9 months ago on Google
1
Horrible service, they don't give a damn, the patients are only wanting to get the patients' insurance, Dr. Alvarado doesn't even check properly, it's a shame that not even the professionals themselves care about mental health aaaaa but when there are shootings or suicides, oh, they are with their sinks

Location

Accepted Insurance

Emergence Health Network – Boeing Drive works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (915) 599-6600
Building icon

8500 Boeing Drive
El Paso, TX 79925

Fact checked and written by:
Rita Milios, LCSW, SAP
Edited by:
Miakayla Leaverson, BS

Reviews of Emergence Health Network – Boeing Drive

2.6/5 (22 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (22 reviews)
roy sosa
1 week ago
5

They were very helpful with my son

Valerie Hernandez
6 months ago
1

This saddens my heart because you're supposed to care for patients in this field especially, and the workers at the front desk do not care. They don't even listen to the psychiatrist when she asks them to make a copy of something! Never call you back even when they say they would. Purposely hang up on you because you're rightfully irate as a single mother with a child who's livelihood depends on this office. Dr. Mandela is nice and does what she can but I'm really considering looking for a new psychiatrist due to the unprofessionalism at the front. I even asked the girl for her name and she didn't want to give but it's okay because the look on all their faces when you walk in shows the service you're gonna get. Dirt rotten. McDonald's gives better care than these people which is just SAD. Even considering holistic healing for my child at this point. When she finally gave me her name it is "azul" so Azul I can say DEFINITELY does not care about your child's mental health.

Anahi Vazquez
9 months ago
1

Horrible service, they don't give a damn, the patients are only wanting to get the patients' insurance, Dr. Alvarado doesn't even check properly, it's a shame that not even the professionals themselves care about mental health aaaaa but when there are shootings or suicides, oh, they are with their sinks

Maricarmen Fernandez
9 months ago
1

I wish I could leave them a 0 Monica Wilkins call me I am not doing too good please

Igi G. Acosta
1 year ago
1

They will make believe that you are crazier than you actually are. As a psychologist myself I went through the process of this place twice and can't believe they wanted me accept a mental health condition I don't have. It is okay if you need immediate help, but don't trust their bs.

Sal Martinez
2 years ago
5

Best in the borderland

Ileana azul Velardejurado
2 years ago
1

Very bad service, they have told me that every Tuesday will be my daughter's appointment. And the therapist looks bad, they changed it for me and the same thing. They are about 2 months old and my daughter has only received one therapy.

mireya sanchez
3 years ago
1

They canceled an appointment I basically called for cause they didn t even reach me after Xmas. I was canceled in the same day cause they needed paperwork from UBH. They reschedule me cause I spoke to a supervisor and they didn t call me formyappoinm

LesliRocio
3 years ago
1

Worst place ever should be SHUT DOWN !

Catherine Morrel
4 years ago
5

Helpful.

Abel Herrera
4 years ago
1

Wow....The experience today messes up everything. They could not help us out because one of there subtitute bailed on them. So we were turned down for our appointment and was pressured to re schedule. My kid is on a medication that only can be prescribed by psychiatrist and they could not even help because they did not have anyone on duty. What made me mad and to think is that many kids that's go here are in desperate need of pills to cope from siucide. Wow...need to find a new doctor that does treat me as patient instead of a number. That place needs to get a heart. Wish them well....

Flor Espino
5 years ago
1

Case workers dont show up when they make appointments or will call the day before its time to update services and tell you that they have to come over right now or case will be closed which was exactly what happened to us except this time there was no call no notice we saw the case worker 1 time only and never again after being switched for the 4th time and my daughters case got closed now they wont return any of my calls and my daughter cannot get her medication which she really needs

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