Dallas Behavioral Healthcare Hospital

800 Kirnwood Dr Desoto, TX 75115

Inpatient

Outpatient

About Dallas Behavioral Healthcare Hospital

Dallas Behavioral Healthcare Hospital is located in Desoto, Texas. It provides comprehensive care to adolescents, adults, and the elderly who are living with mental health struggles, drug addictions, and other issues impacting their health and well-being. Care is provided in both inpatient and outpatient settings and is dependent on the type of program you or your loved ones opt for.

Their Adult Services program provides a range of treatment options if you’re experiencing struggles such as mood disorders, struggles with substance use, self-harm, and other behavioral health concerns. The inpatient care program utilizes a holistic approach to care including art and music therapy, education services, and evidence-based practices.

Meanwhile, the children’s program and geriatric services program are designed to meet the unique needs of the populations they serve. Adolescents are supported in a positive environment through both inpatient and outpatient care, learning key skills for recovery. Seniors age 55 and older will also find specialized care to meet their unique needs.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.7 / 10

Gallery

The facilities at Dallas Behavioral Healthcare Hospital in Desoto, TX 1

The facilities at Dallas Behavioral Healthcare Hospital in Desoto, TX 2

The facilities at Dallas Behavioral Healthcare Hospital in Desoto, TX 3

The facilities at Dallas Behavioral Healthcare Hospital in Desoto, TX 4

The facilities at Dallas Behavioral Healthcare Hospital in Desoto, TX 5

Location

Accepted Insurance

Dallas Behavioral Healthcare Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

Managed Health Network (MHN)

WellCare

Cenpatico

First Care

HealthFirst

Scott & White Health Plan

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Inpatient

Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.

Outpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

Intensive Outpatient

Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.

Partial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

Aftercare Support

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Peer support is an important aspect of group therapy sessions for drug and alcohol addiction. As you and your peers share stories and encourage each other, it fosters a sense of community and belonging that helps you process your feelings and reduces the sense of isolation that is associated with addiction.

Individual therapy offers you a confidential space to address the complexities of your drug or alcohol addiction. Your therapist guides these personalized sessions to help develop self awareness and manage stress. This promotes sustained sobriety and overall well being.

The purpose of family therapy is to create a supportive and understanding family dynamic within the family unit. Therapists help individual members to identify and change harmful behavior patterns and improve communication. This provides a stable foundation for the family and their loved one's recovery.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(972) 982-0900

Website

800 Kirnwood Dr
Desoto, TX 75115

Get Help Now - 214-390-3921

Who Answers?

Fact checked and written by:

Nadia El-Yaouti, M.Ed.

Edited by:

Peter Lee, PhD

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Reviews of Dallas Behavioral Healthcare Hospital

3/5 (357 reviews)

162

Google Reviews

3 (357 reviews)

Faith Hicks

2 weeks ago

I'm 16, I went here when I was 8 and I can say I remember almost every detail of it. Every night I was there I'd cry in my bed and I'd be yelled at to shut up. The thing I remember and what scared me from this place is one night it was the superboll night and the staff were screaming at the TV and when one of the guys was doing the rounds they found me in my bed crying. They dragged me to a secluded room. They were taunting and yelling at me and the STAFF were beating me to the ground to shut me up to the point I almost lost cautiousness and the ended up restraining to to a chair and tazed me in the neck then I blacked out. And supposedly there is this rule that if u go back a third time they make u live there?! And I was transferred to this place from cooks children's. So people who r looking at the reviews and think they r lies THEY ARNT!! I left out a lot but i shared something if I shared everything it would be to much to read. I'd pray for whoever has to endure being in that place.

Salimata Sore

3 weeks ago

Latoya Henderson

1 month ago

The lady at the front desk is rude!

Precious Carrington

The food was disgustingThe staff a extremely rudeThere s literally no point of going..you literally have to lie about your mentor health if you want to go home.If you say anything about being stressed or depressed about being there they extend your stay.. The female teens unit is so depressing.. you can either watch tv or color..

Rogelio Villegas

Francisco Yerena

I wanted to take my son here for help...as soon as we walked in we were greeted with unprofessionalism and rudeness!!! If the staff at entry , especially lady at check in counter are this way how is the staff!! Glad to say that we're not going to find out!!! We will seek professional help at another location or just self help with a Dr's assistance..If you puck a career in Behavioral Health I believe you need compassion, understanding, patience and consideration...if you don't, then find another career....people come to you for help!!!

Response from the owner1 month ago

I am so sorry to hear about your experience. We value customer service interactions and take your feedback very seriously. If you would consider giving me more information about your experience, I would like to troubleshoot where we could have done better. Please reach out to us by calling 972-982-0468 or email us at Dallas.busdev@dallasbehavioral.com.

Rylee Thompson

2 months ago

I miss my boyfriend so much I wish I could hear him I been crying all night and day i just want listen to his voice so bad and i want to see him so badly i miss him so much i just want to listen to his voice i just want hear his voice

It sounds like you really miss your boyfriend. The typical stay for our patients is 7-10 days. If there is anything we can do in the meantime, please reach out to our patient advocate at 972-982-0898. Thank you for the five star rating!

T E

Where is the Physician? The Physician shouldn't just be making rounds. A Physician should be making sure they speak with the patient and patient love ones? Whenever you go to any healthcare facility you speak with the Physician. I have worked in Healthcare. Do BETTER Dallas Behavioral very UNPROFESSIONAL. I spoke with an Therapist before the Doctor. I had to ask for a Nurse. The Staff in the front was nice and professional. I don't know what is going on with HEALTHCARE, BUSINESSES when it comes to patients,customers, clients CARE. TREAT PEOPLE with KINDNESS life isn't easy. As Adults we have to do BETTER because these children are watching. SOCIETY is screaming for GOOD HELP, COMPASSION and LOVE. Medication isn't just the answer or therapy. When you are GOOD there should be less complaints.

I'm sorry to hear about your experience with us. We take your feedback very seriously and hope we have the opportunity to hear more about this. Please feel free to contact our Patient Advocate directly at 972-982-0898.

TOPIWOPI

receptionist was overly mean on call, said they couldn't hear me multiple times since they had lots of background noises in the background, also had a snappy attitude, do NOT bring your kids here you will regret it.

Response from the owner2 months ago

Ezwra, we re sorry to hear about your experience. We strive for excellent customer service, and it s clear we fell short. Your feedback is vital, and we re addressing this with our team to ensure better communication moving forward. Thank you for bringing this to our attention.

Maribel Rivera

3 months ago

Victoria Garza

One star only because I had to put it to put my review DO NO BRING YOUR CHILDREN HERE! My daughter was here and got jumped by 3 other girls and had to go to children s hospital to get her nose checked out. After all was said and done I filed police reports and told them I was in fear of my daughters life I wanted to get an AMA to get her discharged they denied denied denied to me at this point I feel like they were holding her hostage not to mention every single nurse I spoke to was to rude starting with the Supervisor Jean he was not trying to help at all the police were asking him to review video footage and he acted as if there wasn t any and I doubt there even was! This staff is very unprofessional they yell at u and don t give a crap about our kids they aren t theirs so y should they? I m pressing charges on the girls that jumped my daughter and seeing to go about suing for negligence! Smh please don t bring your kids here it s dangerous instead of u feeling they are safe and getting help it complete opposite!

I am sorry to hear about your experience at our facility. We take patient safety very seriously. If you have not yet spoken with our patient advocate, you can reach her at 972-982-0898.

Kendra Jones

Please don t voluntarily reach out to this facility for your loved one s mental health. My family has been trying for weeks to speak with a patient advocate/ social worker about my nephew s well being. Our pleas have been met with unreturned calls and total disregard.

Overall Experience

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