Crossroad Child & Family Services

Fort Wayne, Indiana

1825 Beacon Street
Fort Wayne, IN 46805

(260) 484-4153

About Crossroad Child & Family Services

Crossroad Child and Family Services is a faith based, nonprofit mental health facility in Fort Wayne, Indiana, in the heart of Beacon Heights. They have a combination of emergency, inpatient, and outpatient programs rooted in traditional therapy and spirituality. They serve clients between 6 and 21 years old. Crossroad's programs are designed to help troubled children overcome their difficulties, take control of their lives, and be more involved in their families and communities. As such, they provide family support, education plans, and therapy. Services offered include:

Crossroad has two inpatient programs. The emergency program is only open to clients referred by the Indiana Department of Child Services or Juvenile Probation and is focused on rapid recovery. The voluntary program has clients residing at the facility for the length of treatment so staff can ensure their safety and tend to their needs. During treatment, clients follow a structured treatment schedule of therapeutic and recovery activities rooted in Trauma Focused Cognitive Behavioral Therapy.

The outpatient program is open to children, couples, and families. Clients reside at home and visit the facility on a fixed schedule to meet with their care team and participate in treatment. Outpatient counseling is designed to build on a client’s strengths and help them overcome obstacles through traditional talk therapy and (occasionally) medication stabilization.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Persons who require high-level support but who do not wish to leave their homes or communities may enroll in an intensive outpatient program (IOP). Clients typically commit to a minimum of nine treatment hours across three therapeutic sessions per week, but many programs offer up to 20 hours of care weekly. Most intensive outpatient rehabs provide a combination of psychotherapy, recovery education, and holistic care. Medication assisted treatment (MAT) is widely available for those in alcohol or opioid recovery.

medically-assisted-detox iconMedically Assisted Detox

When removing addictive substances from your body under the care of licensed medical professionals, the process is called medically assisted detox. Once you've become physically dependent on substances like alcohol, opioids, or benzodiazepines, quitting can be uncomfortable or even dangerous. To minimize risks to your health and overall discomfort, a team of medical professionals monitors you 24/7 and provides medications if necessary (like Suboxone or methadone) to ease potential symptoms of withdrawal.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

House check icon Settings & Amenities

  • home-setting iconResidential setting

Shield icon Insurance

Our Policy: Crossroad Child & Family Services works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating Disorder Treatment

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (260) 484-4153
Building icon

1825 Beacon Street
Fort Wayne, IN 46805

Call Now - Help is Available
Get Help Now - 260-243-7545
Question iconSponsored
Edited by:
Quentin Blount

Reviews

2.97 (72 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (71)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

I have the right to speak about this place because I received treatment here at a time, my experience was completely negative, they clearly don't know how to treat people in need.

Reviewed on 2/20/2019
Overall Experience
Date Submitted

Google Rating

Ray Ryan
2 months ago
5

Bree Kirkley
3 months ago
1

My child was just admitted to cross roads 6.12.24 around 11am and when we got there the staff was not the most welcoming by no means and when singing the documents I filled them out and asked for copies and they added stuff and checked boxes on different papers including the release of information forms to people I didn t approve and the social worker who done it was laughing and I m like I m not okay with that and it needs to be fixed but she never did correct it but she kicked me out of the admin office and said that they was taking my daughter to the unit I refused to leave my daughter until I absolutely had to I went with her to the nurse area which was in the school building which was gross!!!! water damage and mold on the ceiling and smelled like mildew we got her vitals and a Tb testthere and my baby was scared and the staff was laughing at her and made fun of her and her speech impediment because she was saying she didn t want the tv test I had to bribe my baby to get the stuff done and right after they walked me out I went to Walmart right after and spent well over $100 on hygienes ,new clothes ,underwear socks ,hair ties , brush stuffed animals body spray etc so she felt comfortable and was told to take it to the admin office there and they would give it to her my baby called at 8pm and she said they won t give it to her and they wouldn t let her keep her belongings that she brought with her from another crises center I will be calling tomorrow morning to see if she got her belongings and if not I will be going back to Fort Wayne with lawyers and fox 59 for how this place is ran and managed because from my little interaction with the staff they don t care about the child or helping them they just see money. I d think twice about sending your child here I didn t have a choice but I now have an attorney and will be getting my daughter out of there ASAP!!!

Nex Blaize
4 months ago
1

I was there for like 6 months last year and left as soon as I turned 18. The staff, the ones who worked with the staff we somewhat okay. But the "admin" is horrible, except Ms. Tammy the front desk lady. I love her, she gave me candy

Alexandra Riggs
5 months ago
1

I only went to the school there and the staff there mentally and physically abuse the kids and the food there has mold in it, and since i only went to school there i did not learn anything there(i went to school there in 6th - 7th grade) and they were only teaching multiplication and the basic math same with language art and the staff there encourage lids to fight there this is the worst place to send your kids(idk if they are still letting kids just go to school there) and they also tried putting their hand on me multiple times, even just going to school there is traumatizing

Paula Bales
9 months ago
2

Just reading the reviews make me want to change my mind about sending my kid there

Lexi Pulley
10 months ago
1

A previous foster kiddo went here. This place is completely negligent. My foster kiddo was placed back here and had some of my items. Crossroads didn't give me any update until over a month later after the items were shipped and the package is gone with things that are irreplaceable. No one is held accountable, no one responds. Kids are being physically and mentally abused there. This place just needs to be shut down. Terrible staff, the kids aren't receiving schooling, staff steak items from the kids. Sad place

Emma Douglas
1 year ago
1

Had a bad experience

Tiffney Spear
1 year ago
1

Stay away from here. The only positive feedback I have on this facility is Rhonda. She went above and beyond for my son and was the only person who I could trust let alone the only person to actually care of the child's well-being. Staff are rude, abusive to children, they love to cover up their mistakes. complaining is a dead end. My son was there for a year and pushed him out with no success at all if anything it made things worse. Son managed to run from staff into the wood's multiple times. Do not send your child here it is absolutely horrible it should not even be open!

E Billa
1 year ago
5

miranda riggs
1 year ago
1

Abuse is rampant from staff and teachers at the academy. Staff encourages kids to fight one another in the live-in units. The place should be shut down and criminal charges brought against them. My child never got any of the therapies that they said she would receive and came out traumatized.

JulieAnn Lizardi
1 year ago
2

Response from the owner1 year ago
We are happy to speak to you regarding specific issues you suggest we address. Please contact our Chief Operations Officer at our main telephone number.
Michigan fan (go blue)
1 year ago
1

I was there for around 3 weeks back in the 90s till the state transferd me to gibualt boys school and I was the happiest kids in the world that they did it I wouldn't send my worst enemy to crossroads it was literally hell there then I went to gibualt and it was night and day how the to places where run even though I was 9 hours away from my house I was glad to be there

No reviews matching the selected filter!

Nearby Featured Providers

Bridges of Hope Treatment Center
Anderson, IN (765) 358-7320

Bridges of Hope Treatment Center

Bridges of Hope is a Joint Commission accredited adult substance abuse treat... read more.
Southwestern Behavioral Healthcare – Dennis N. Moran Center
Evansville, IN (812) 476-5437

Southwestern Behavioral Healthcare – Dennis N. Moran Center

Southwestern Behavioral Healthcare - Dennis N. Moran Center offers outpatien... read more.
Community Health Network – Behavioral Health Services
Indianapolis, IN (317) 621-5700

Community Health Network – Behavioral Health Services

Community Health Network - Behavioral Health offers the most comprehensive b... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Crossroad Child & Family Services

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?