Covert Action

1223 Center St, #22 Des Moines, IA 50309
Detox
Covert Action Treatment Facility IA

About Covert Action

Covert Action Treatment Facility is a private drug rehab specializing in treating drug and alcohol addiction in Des Moines, Iowa. Since 2006, this addiction treatment center has followed practices outlined by Dr. Christopher Covert that focus on treating opiate addiction and dependence.

With more than 4,000 individuals receiving treatment at this center, it has become a well known rehab with one of Iowa’s highest rates of patient sobriety. As such, it’s unsurprising that it operated a medication assisted treatment (MAT) program. To learn more about this program, read below:

The medication assisted treatment (MAT) program offered at this addiction treatment center helps patients reach sobriety and stability quickly. This program aims to help individuals eliminate opioid dependence and addictive behaviors through one on one and group counseling and FDA approved medically monitored medication dispensation.

At this rehab center, qualified healthcare professionals administer Suboxone and Methadone to qualifying individuals. With the help of these drugs, patients can deal with withdrawal symptoms and cravings in a safe environment. In addition, the Covert Action Treatment Facility team creates individualized treatment plans based on the patient’s needs. This ensures relapse prevention.

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Location

Accepted Insurance

Covert Action works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
If you've become physically dependent on drugs or alcohol, quitting suddenly can cause very dangerous side effects. During a medically assisted detox, licensed medical professionals will monitor your vitals around the clock and provide medications if necessary to ensure you're as safe and comfortable as possible throughout this process.

Clinical Services

Individual therapy sessions offer you a personalized approach that involves an in depth exploration of your life experiences and patterns of substance use disorder. This helps your therapist identify harmful behaviors and thoughts and helps you recognize them so you have a deeper understanding of addiction and make positive changes in your life.

Contact Information

Phone icon (515) 218-6125
Building icon

1223 Center St
#22
Des Moines, IA 50309

Fact checked and written by:
Jason Collins
Edited by:
Quentin Blount

Reviews of Covert Action

4.2/5 (41 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

4.2 (41 reviews)
Laura Nesbit
3 weeks ago
5

I want to die and be given a viking funeral by an army of savage Hamsteroids,4 foot tall, humanoid hamster cannibals who were the weary and scarred veterans of the both campaigns of The Second Great Pyschic Warfare of Wormworld Delta.

Response from the owner3 weeks ago
If you need help you should go to the Iowa Lutheran Access Center open 24/7. If you want to start treatment for substance abuse you should see Covert Action Monday morning. Sorry you are going through a rough time Dr Covert
Kasey Jones
1 month ago
5

I was reading through these comments and I wanted to address a few things. I've been there for 3 months. I've been at another treatment centers in the past like UCS. A lot of the things the comments are true about places like UCS. Where they shame patient or we're running some sort of financial scam. Covert action is absolutely not one of those places. Everyone always very friendly to me I feel like I have a room full of friends every time I go there. My counselor is lovely she's always very sweet to me shes concerned legitimately about my needs. They're very well priced I think it's $70 for a week if you don't have insurance. Which is only $5 a day and as a user I always seem to be able to scrounge up enough money to get high I can definitely come up with 5 bucks and I did. The program is effective is the first time that I've been cleaned in nearly 15 years. This will be the first Christmas I've been sober with my family. But not only save lives there but they give you a life worth saving. And I saw some comments about Judy and I think she is an absolute darling I love her to death and she is the nicest most caring doctor I've ever met in my entire life. She always remembers my name just by my face. And she always treats me like a long lost friend. I look forward to speaking with her every month when I come to get my renewal. All in all it's a wonderful place and I thank them very much for giving my life back

Response from the owner4 months ago
Thank you, Kasey. Dr C
Rebecca Biggerstaff
4 months ago
1

In the short amount of time I was there, I saw and learned many different things. Katie K and Amber R are the mean girls constantly nagging, breathing down your neck and the NP Judy Hagar is awful to say the least. They charge the self paying people and then turn around and submit to the insurance company. For being a methadone clinic they do not care about any of the patients who come in which is so sad. They make the employees feel like crap, always pointing out the negative never any positive comments. It s a very stressful job you can t trust anyone in the office. The amount of pressure or expectation that is put on anyone person it s awful. They have a high turnover rate as well. The nurses Connie and Nikki will throw you under the bus in a heartbeat and they will put patients at risk. They are not a family by any means, if they are family then why treat a family member the way that they do. They set you up to fail which is just what they do with the patients never wanting you to succeed. They talk about you behind your back and the so called family are the ones who get you fired. If your work family is allowed to treat each other this way then it s not a family I wish to be a part of plenty of patients have expressed how they feel about certain counselors I kept that to myself to respect their privacy. There is no family support or dynamic, I always took accountability, ownership and responsibility for all my actions, mistakes and what did the family do turned around and fired me for making a mistake. But I will not take accountability for others wrong doings. I want to see everyone become successful and allow them to have a good support system. Not one based on lies, pointing fingers at others. Such a shame . I would never send a friend or anyone I know to get help at Covert Action there are a few other places, a few of the patients left to get treatment . That says a lot about the company and how they are perceived. I would rather have no family then to have a family and be miserable day in and day out. I went home feeling defeated, only hearing the mistakes that had been made the amount of pressure and expectations for not even being there 2 months . How can anyone be successful when people work against you and not with you

Response from the owner4 months ago
I am sorry you feel that way about your fellow team members. The employees at Covert Action are like a family. The patients can see that every day. We are widely respected throughout the entire state. We put our patients first and bend over backwards to help them financially. Our turnover rate is actually quite low for a clinic like ours. Dr Christopher Covert
Carly Danielle Larson
8 months ago
5

This place is a life saver! I was there when they first opened up and found my way back again. They truly care!!

Response from the owner4 months ago
We are always there for you! Glad this finds you well. Dr Covert
Heather Lozano
11 months ago
1

Response from the owner11 months ago
Heather, Feel free to call me and tell me more about your experience Dr Covert
Tim Cline
11 months ago
5

James PILICHOS
1 year ago
5

These people are so polite and courteous. It was a pleasure talking with them.

Stephanie Cline
1 year ago
5

Brea Mccay
1 year ago
5

Response from the owner1 year ago
Thanks! Dr Covert
Hasan
1 year ago
1

Worst place to trust and put your life in their hand to play with, they forget about you and every responsibility they have to help you. They don t care if you suffer when they brake a rules, but if you do then point finger at you and give you every punishment so you suffer.Methadone clinic is a scam and only a way a doctor makes their money.Here you go now dr will respond to this review with his nonsense respond.

Response from the owner1 year ago
I would have to disagree with every facet of this post. Come see our clinic for yourself. Patients do need to follow the rules. We are in business to ease people's suffering from the terrible situation they find themselves in. Dr Covert
Crony Nigiam
1 year ago
1

They provide suboxone and methadone treatment to the people has or hasn t drug test positive to any other substances and be basically anyone can go get methadone or suboxone through this clinic without having drug problems, anyone can lie about their past drug use and ask for these strong medicines in high doses and they get it And that is so dangerous for our young generation figuring out places giving cheap drugs.This is a private business to sell products for pharmacies and There isn t a doctor for you there, his name is on the board and whole clinic runs by a nurse practitioner and other untrained employees trying control your life advertising their products to sell you the highest dose possible.so don t walk in there to expect see doctor for your treatment because you won t see one, only place you see Dr covert is to reply to your review while he drinking his coffee comfortably and count the money he made today selling more doses.Hours are so strict, 10sec late you won t receive your dose.I m against these medicines, and I think it shouldn t exist at all and now being used to treat pain and withdrawal in mean time and prevent users from overdose on opioid use and fentanyl but in the long run taking these laboratory medications with side effect would kill you before even know.I m not recommending any of these treatment to anyone and hope everyone find better solution to help themselves with addiction. Please people be aware this isn t a way of you choose to be called by a dose number and throwing your life to the hands of pharmaceutical meds.

Response from the owner1 year ago
I don't recognize the name of whomever slandered us but Covert Action is a Opioid Treatment Program licensed by the State of IA, Board of Medicine, Board of Pharmacy, DEA, Iowa Dept of Public Health and was one of the first clinics to get a 3 yr certification from the highest certifying body - CARF. We have one physician who owns the business who is still seeing patients. We have a full time nurse practitioner and a part time nurse practitioner. We take almost all the common insurances and when patients don't have insurance we have the lowest cash fees of any OTP in the country. Feel free to stop in and see us sometime and you won't be disappointed. We have one of the highest sobriety rates in the USA
Dannielle Rush-Roths
1 year ago
5

If you have ever struggled with, or are currently struggling with a dependence upon any kind of an opiate or opioid pain medication, whether you take it legally or illicitly, it IS VITAL THAT YOU SEEK OUT COVERT ACTION FOR IMMEDIATE HELP WITH COMBATTING THIS DEBILITATING DISEASE OF ADDICTION! I can't even begin to explain how amazing every single one of the staff members are, and how real and caring healthcare professionals and providers make such an amazing difference with being able to appropriately treat and care for those of us who have the unfortunately crippling opiate use disorders. Please contact Covert Action as soon as you can and get in to get back on track with the amazing life and opportunities that you all deserve in your life!! Bless everyone- out there and stay safe everyone

Response from the owner1 year ago
Those were very heartfelt comments Catie. Patients like you are the reason we are here. Thank you
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