Centerstone

2311 South Illinois Avenue
Carbondale, IL 62903

Centerstone Carbondale – South IL 62903

About Centerstone

The Centerstone facility is located in Carbondale, Illinois. At this location, they specialize in treating children and adults who are struggling with substance abuse disorders. They offer outpatient services, support groups as well as medication assisted treatment. They accept Medicare and offer flexible payment options.

Their intensive outpatient program provides flexibility for you to be able to still continue your journey of healing and continue to your day commitments. This program will range from ten to fifteen hours a week with individual and group counseling. Holistic treatment methods, relapse prevention, and incorporating a healthier lifestyle will be part of your individualized treatment plan.

This facility offers support groups which can be beneficial to your recovery. You can get exposure to a 12 Step program to help you build a support network. Having peers and being active in your recovery helps you build a foundation for your wellbeing and motivates you to move forward and being reassured you aren’t alone in this new journey.

The medication program assists individuals who are currently struggling with withdrawals, cravings, and intense impacts of chemical dependency. This maintenance treatment medication helps support long term recovery and reduces the chance of relapse.

Latest Reviews

cecile cavallaro
6 months ago on Google
1
If I could give less than one star I would. My daughter died last year and I now have ptsd. I tried to get therapy from centerstone. Twice now they put me with a therapist who didn't do therapy. They only chatted about mundane things. No use of any modalities or styles of therapy. My last therapist was Katina Bean. She called me and I finally asked her if we could begin therapy since we've had many sessions and haven't begun yet. At this point she became angry. She said "we've been doing therapy". I asked her what kind. She said CBT. I asked her for one example. She declined to answer. She then said "we weren't a good fit" and that I was making excuses. I had her on speaker phone also and I have a witness to the entire conversation. I then asked her to name one excuse. She mentioned how I said I couldn't afford things. I said "yes I'm poor. I cannot afford a vacation or to travel". I told her that it really hurt me that she accused me of making excuses. She then said "I never said that, you did". I wish I had recorded the call. My witness and I will both be making a complaint but I'm sure they will just protect their therapist and do nothing for me. So kind to be traumatized by a therapist who was supposed to help me with trauma. I guarantee I'm not the first client she has done this to and I won't be the last.
Response from the owner5 months ago
Hi Cecile, Thank you for bringing this to our attention. While this is disappointing to hear, we want to learn from this and improve. If you are able, please reach out to us at (812) 337-2343.
Shelter work
8 months ago on Google
5
The trainings that you have offered via zoom have allowed our staff to attend more trainings which increases the services we provide
Response from the owner6 months ago
Wonderful to hear, Shelter Work! We sincerely appreciate you taking the time to write this review. Thank you!
Denasha Oliver
8 months ago on Google
5
Online training was very informative.
Response from the owner7 months ago
Denasha, thank you so much for the positive review!

Location

Accepted Insurance

Centerstone works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Bright Health
Clear Spring Health
E4Health
YouthCare
New Directions
Provider Network of America (PNOA)
University Health Care

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.
12-step icon12-Step
Participants in 12 step programs focus on emotional, psychological, and spiritual growth as the foundation for long-term sobriety. They engage in regular 12 step meetings, which are anonymous, free, and accessible day and night, year-round, in most communities. Participants also receive one-on-one mentoring from a self-selected sponsor. Though the 12 steps of recovery are based on spiritual principles, religious affiliation isn't required. Specialized formats are available, including programs for seniors, teens, and families.
sober-living iconSober Living Homes
Living in a sober living home in Illinois is a lot like living in a traditional home. Everyone must contribute to household chores and maintenance. All residents must work and pay rent. Individuals can mostly come and go as they please, but they must be home before curfew. Most men's and women's sober living homes also host house meetings where they resolve disputes, assign responsibilities, and welcome new residents.
heart-hands iconIntervention Services
Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.
medically-assisted-detox iconMedically Assisted Detox
During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

If you engage in cognitive behavioral therapy in Illinois, your therapist will work with you to change your thinking patterns. You'll learn how to recognize faulty thinking and develop skills to deal with stress without using substances.

Dialectical behavior therapy in Illinois typically involves keeping a diary to track actions and emotions. Your therapist will use this diary to determine what to focus on during each session. In addition to individual sessions, you'll also attend group meetings where you are trained in coping skills.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Illinois is person centered and collaborative. This method allows the therapist to come alongside the client to address the issue of ambivalence toward change. By listening and reflecting, the therapist helps the client see the need for change and commit to making changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills training in Illinois gives you the tools you need to meet daily demands. These fall into three main categories: personal skills, interpersonal skills, and cognitive skills. While in rehab, you'll work on each of these areas as part of your recovery treatment.

Recreational therapy in an addiction treatment program in Idaho helps you rediscover the joy and build healthy habits you can continue as you reenter the community. Activities can include gardening, yoga, and group games that all promote relaxation, improve mood, and encourage interaction and community building. These factors are crucial for sustaining long term recovery.

Amenities

  • car iconPrivate Transportation
  • recreation iconRecreation Room

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (855) 608-3560
Building icon

2311 South Illinois Avenue
Carbondale, IL 62903

Edited by:
Peter Lee, PhD

Reviews of Centerstone

2.78/5 (27 reviews)
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Reviews

1

This place is full of drug addicts. The counselors are inexperienced and just graduated. The staff quits all the time and find better jobs. I wouldn't reccomend this place if you only have a mental illness and not substance abuse.

Reviewed on 8/8/2019
4

I'm satisfied with the services and the support they gave me. I also like how they always did their best to help everyone to get better. You guys are top notch.

Reviewed on 11/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (25 reviews)
cecile cavallaro
6 months ago
1

If I could give less than one star I would. My daughter died last year and I now have ptsd. I tried to get therapy from centerstone. Twice now they put me with a therapist who didn't do therapy. They only chatted about mundane things. No use of any modalities or styles of therapy. My last therapist was Katina Bean. She called me and I finally asked her if we could begin therapy since we've had many sessions and haven't begun yet. At this point she became angry. She said "we've been doing therapy". I asked her what kind. She said CBT. I asked her for one example. She declined to answer. She then said "we weren't a good fit" and that I was making excuses. I had her on speaker phone also and I have a witness to the entire conversation. I then asked her to name one excuse. She mentioned how I said I couldn't afford things. I said "yes I'm poor. I cannot afford a vacation or to travel". I told her that it really hurt me that she accused me of making excuses. She then said "I never said that, you did". I wish I had recorded the call. My witness and I will both be making a complaint but I'm sure they will just protect their therapist and do nothing for me. So kind to be traumatized by a therapist who was supposed to help me with trauma. I guarantee I'm not the first client she has done this to and I won't be the last.

Response from the owner6 months ago
Hi Cecile, Thank you for bringing this to our attention. While this is disappointing to hear, we want to learn from this and improve. If you are able, please reach out to us at (812) 337-2343.
Shelter work
8 months ago
5

The trainings that you have offered via zoom have allowed our staff to attend more trainings which increases the services we provide

Response from the owner7 months ago
Wonderful to hear, Shelter Work! We sincerely appreciate you taking the time to write this review. Thank you!
Denasha Oliver
8 months ago
5

Online training was very informative.

Response from the owner8 months ago
Denasha, thank you so much for the positive review!
the Chuck Rast Channel
11 months ago
1

If you want their help you have to say you're a Democrat when they ask in a sideways manner. This place is strictly political and they will kick you to the curb for not being a party member. Shame!

Response from the owner11 months ago
Thank you for bringing this to our attention. We d like to hear more so we can work toward a solution. If you can, please reach out to our Experience Director at 855-608-3560, ext. 1720, so we can look into this further. Thanks.
mandy Pope
1 year ago
5

Thanks for being there

Response from the owner1 year ago
Thank you Mandy! !e love to hear such great things. We can t wait to share this comment with our team!
Dea Jay
1 year ago
5

Centerstone and my son's care team have gone above and beyond for us. My son has been dealing with ongoing crises over the last year. His counselor, Katina Beane, has made herself available to him before, during, and after regular hours on multiple occasions and her selflessness has been a huge reason he is doing better. I can't thank her or the other individuals on his care team enough for supporting him through this difficult time.

Response from the owner1 year ago
Dea, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Kim Hemstreet
1 year ago
4

Centerstone has helped me navigate life over the past several years. They have given me instruction and wisdom in making better life choices. I really appreciate their personal commitment even though they carry heavy case loads.

Response from the owner1 year ago
Kim, thank you for the high star rating! We appericate it.
Steve moore
1 year ago
5

Centerstone has been really good for me. Lyndsey Wideman has been a huge help to me and my needs. Always kind and caring and goes the extra mile for her clients!

Response from the owner1 year ago
Thank you, Steve! We love to hear such great things about our teammates. We can t wait to share this comment. Have a fantastic day.
Jarred Harris
1 year ago
1

Zero stars! I can t get my son s counselor or her supervisor Lindsey Wideman to give me a call back. They are not good at follow ups This has led to more grief and unanswered questions. I will be forced to go to IDFPR.

Response from the owner1 year ago
Hi Jarred. We ll share these comments with our quality department and leadership teams. If you re open to sharing more, please reach contact our Customer Experience Director at 855-608-3560, ext. 17200. Thanks again.
Courtney Henderson
1 year ago
5

Brittany has helped us so much and is the best!!

Response from the owner1 year ago
Thank you Courtney, we're happy to hear it. Our team strives to deliver an excellent experience. If you have further needs or questions, please reach out!
Cass Wizard
1 year ago
5

They truly care about the folks they're working with, huge improvements! highly recommend

Response from the owner1 year ago
Wonderful to hear, Cass! We sincerely appreciate you taking the time to write this review. Thank you and have a fantastic day!
La La B
2 years ago
1

There are countless problems with Centerstone. A lot more than I can list in this review. There are a very small number of good experienced counselors at this place. You'll be incredibly lucky if you get one of them. You probably won't. The large majority of them are inexperienced. Do not get too attached to them. They are just finishing up their college internship hours. They'll be gone in a year or probably much less. If you want to see a doctor you will be forced to see a counselor as well, even if you don't want to. They make more money that way. If you refuse you won't see a doctor. Which is vital if you're already being prescribed medication. What choice do you have? None. This place is a revolving door. People are constantly quiting and new people being hired ALL the time. The employees don't want to be there and you won't either. If you attend any groups be prepared for rude and unruly people. There are people court ordered to be there for substance abuse. One of the counselors named Matt just sits there and let's these people conduct themselves like it's a circus side show and not say one word to them. The administration and inexperienced counselors are the problem. The doctors and PA I've seen there are good. With the exception of a few really good counselors I've met over the years this place should be avoided if humanly possible. If not good luck to you.

Response from the owner2 years ago
La La, thank you for bringing this to our attention. We would like to work towards a resolution, so if you are willing, please reach out to our Customer Experience Director at 855-608-3560, ext. 1720 to discuss this further.
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