Carilion Clinic Saint Albans Hospital

2900 Lamb Cir
Entrance 5
Christiansburg, VA 24073

Carilion Saint Albans Hospital VA 24073

About Carilion Clinic Saint Albans Hospital

Carilion New River Valley Medical Center used to be called Carilion Saint Albans Hospital. They’re in Christiansburg, Virginia, and have primary care services. Two specialities are their psychiatry and behavioral health department and addiction services, which are available for adults and minors.

The addiction program is an outpatient service. This means there aren’t any overnight stays, but you might qualify for an inpatient stay in the psychiatric department. For addictions, a case management team is made up of psychologists, nurses and counselors. They’ll use a combo of meds and group therapy to help with cravings while helping you create the foundation for a substance free life.

The psychiatry and behavioral health department has inpatient programs for adults and kids. They tackle underlying health disorders that can fuel your addictions. There’s also electroconvulsive therapy, trauma counseling, and parenting classes to build your relationships and confidence. There’re special tracks for pregnant women and seniors. If need be, they can refer you to other Carilion clinics for acute care.

In both departments, telemedicine is available if you’re not able to be there in person.

Latest Reviews

Michael Johnson
4 months ago on Google
5
Best detox I went to.
Maghan Gould
4 months ago on Google
5
I see a lot of negative comments here. I actually REALLY liked this place. Best care I have gotten for detox. (I've been to several) The nurses and Dr. made sure I was comfortable, gave me meds to help with withdrawal and anxiety. During the day there are tons of activities (rec. room, music therapy, acupuncture, outside time, talk therapy, group time ect.) All staff was extremely nice to me! You have access to the phone pretty much all day into the night. They explained my care plan and the meds they switched/added and the reasons why. I have been free from drugs and alcohol since the day I entered st. A. It's been the very first time I have been sober for this long since I was 11yrs old. It was absolutely life changing for me in a really great way. I would highly recommend! 5 starts for being so great!!
Tara McClure Purcell
9 months ago on Google
3
I was sent here for help, which I got but the doctor was condescending and not so helpful while I was there. He actually made me feel awful about myself.I ve been in therapy at the same hospital (outpatient) and don t even have appoints to myself any longer. There s always a student present writing down mostly what the doctor asks. I am more a curiosity for a classsroom and a thesis project, than a patient. This doesn t help at all.

Location

Accepted Insurance

Carilion Clinic Saint Albans Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).
inpatient iconInpatient
Clients who are in early recovery, leaving detox, or experiencing a crisis often require the intensive treatment of an inpatient rehab facility. Clients in inpatient care receive robust clinical supervision, housing, and meals, allowing them to focus exclusively on their recovery while they stabilize. The primary treatment modalities used in most inpatient centers include extensive addiction counseling and recovery-focused life skills training. Many drug rehabs also offer holistic therapies, such as music, art, fitness, and experiential therapies.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in Virginia is a short term form of talk therapy. Participants usually have homework between sessions, which may include journaling, self talk, and setting SMART goals. The aim is to transform negative thought patterns into positive ones.

For those experiencing mental health challenges, including substance use disorder, dialectical behavior therapy in Virginia offers an evidence based method of treatment. This therapy teaches skills for emotional regulation and interpersonal relations so you can break free from negative patterns.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Family therapists work with all members of the family to understand the roles they play in the addiction dynamic. Addressing these patterns is crucial to developing healthier ways to interact and support each other, as well as contributing to a more effective recovery for their loved ones.

Nutrition therapy teaches you what to eat and not eat, how to grocery shop, how to cook easy nutritious meals, and how to use food as medicine to address your health issues. These skills will help speed up your recovery process and reduce the risk of relapse.

Amenities

  • acupuncture iconAcupuncture Room

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Virginia

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (540) 731-2000
Building icon

2900 Lamb Cir
Entrance 5
Christiansburg, VA 24073

Fact checked and written by:
Peter Lee, PhD
Edited by:
Anna Spooner

Reviews of Carilion Clinic Saint Albans Hospital

2.8/5 (21 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (21 reviews)
Michael Johnson
4 months ago
5

Best detox I went to.

Maghan Gould
4 months ago
5

I see a lot of negative comments here. I actually REALLY liked this place. Best care I have gotten for detox. (I've been to several) The nurses and Dr. made sure I was comfortable, gave me meds to help with withdrawal and anxiety. During the day there are tons of activities (rec. room, music therapy, acupuncture, outside time, talk therapy, group time ect.) All staff was extremely nice to me! You have access to the phone pretty much all day into the night. They explained my care plan and the meds they switched/added and the reasons why. I have been free from drugs and alcohol since the day I entered st. A. It's been the very first time I have been sober for this long since I was 11yrs old. It was absolutely life changing for me in a really great way. I would highly recommend! 5 starts for being so great!!

Tara McClure Purcell
9 months ago
3

I was sent here for help, which I got but the doctor was condescending and not so helpful while I was there. He actually made me feel awful about myself.I ve been in therapy at the same hospital (outpatient) and don t even have appoints to myself any longer. There s always a student present writing down mostly what the doctor asks. I am more a curiosity for a classsroom and a thesis project, than a patient. This doesn t help at all.

Jeff Ashley
1 year ago
1

Trying to get basic information about a family member and no one can help me. No one ever took any of my information but have been told to wait until they contact me. They cannot contact me if no information was taken. Cannot even be transferred to facility to speak with someone because idk what side they are on. How can I tell you what side they are on if nobody will give me information. Really concerned about the professionalism and the care my family will receive. Seems they are more worried about collecting a paycheck than actually helping people.

Response from the owner1 year ago
Jeff, thank you for giving us your feedback. We'd like to know more about your experience. Please give patient advocacy a call in an effort to better serve you, at 540-981-7798. Thank you.
tommy jones
2 years ago
5

Timely and helful

Dave Lamdors
2 years ago
4

Great staff and nice facilities. Carillon has done a nice job with their mental health places. Only complaint would be the food.

Michaela Chamberlain
2 years ago
4

Staff was generally nice when I went and food was really good I very much miss the food, four stars because I am mentally ill

sue stokes
2 years ago
1

The place is not NICE. The staff is rude. ONE LADY MADE IT CLEAR SHE KNEW I HAD BEEN THERE BEFORE DUH !! WHATEVER HAPPENED TO " HELP NON-JUDGEMENTAL. THEY DESERVE A BIG FAT 0 !! MOST EMPLOYEES BARELY SPOKE TO ME. SO I HAD BEEN THERE BEFORE ?? THEY GOT PAID FOR IT --- AND I SUFFERED 4 DAYS. ANY IDIOT KNOWS 4 DAYS IS NOT ENOUGH TO RECOVER.

Response from the owner2 years ago
Hi Sue, to look into this situation further, someone from our patient advocate team would be more than happy to speak to you. You can reach out to our team at 540-981-7798 for further assistance
Summer Everson
3 years ago
4

Emma
3 years ago
1

My experience was so bad, I wasn't suicidal when I went in but I was when I came out! I wish I had made a complaint but it took me a long time just to recover from the experience. The doctor I had was incredibly degrading and treated me like garbage stuck to her shoe. I saw her treat everyone else that way, too. But the facilities are nice.

Response from the owner3 years ago
Thank you for the feedback. We ll be sure to inform our management team to help us improve.
Lauretta Penley
5 years ago
1

The staff is more interested in their phones than when a patient has a question. They don't give you message that your family has called.

Response from the owner5 years ago
Thank you for the feedback. We ll be sure to inform our management team.
Chris Jones
6 years ago
5

The staff here is very kind . And it they really help me out a lot

Response from the owner6 years ago
Thank you Chris! We appreciate your feedback and we are honored to be able to serve our patients!
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