Blue Hills Recovery

Worcester, Massachusetts

474 Grove Street
Worcester, MA 01605

(508) 403-7877
4.2 (70 reviews)

About Blue Hills Recovery

Blue Hills Recovery is a rehab facility located in Worcester, MA. We offer Partial Hospitalization, Intensive Outpatient, and Outpatient levels of care for substance use disorders or mental health. As a member of the Harmony Recovery family, we combine the staff-to-patient ratio of a small program with the clinical excellence of a larger one.

Blue Hills Recovery is situated in a tree-lined neighborhood in Worcester. We are only two blocks away from the shores of Indian Lake and less than half a mile from our beautiful sober living residences. Here you will find compassionate professionals dedicated to helping foster enduring recovery.

At Blue Hills Recovery, we acknowledge the uniqueness of every client in actionable ways. This is one of the reasons we utilize a ‘levels of care’ model to substance use and mental health treatment. The details of this approach can be a bit complex, but here’s the short version. We pay attention. We pay attention to who our clients are and what they need. Then, we strive to “meet them where they’re at” and help them address their issues in ways that get the results that they want.

Here is a quick rundown of our varying levels of care.

Outpatient treatment programs preserve the autonomy of our clients. Those in Outpatient programs meet at regular intervals with a therapist or counselor. For outpatient clients, Blue Hills Recovery recommends meeting at least once a month with your treatment provider.

Clients needing more treatment should consider our Intensive Outpatient Program (IOP). IOP allows clients to continue the meet their prior obligations and responsibilities to work, school, or family. As an added benefit, those enrolled in IOP continue to reside in their own homes.

For clients in need of the deepest level of care, Blue Hills suggests our Partial Hospitalization Program (PHP). PHP clients attend therapy sessions that last a little less than a typical workday. When the treatment program concludes, clients commute back home.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-step icon12-Step

Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.

heart-hands iconIntervention Services

A drug intervention in Massachusetts provides friends and family the opportunity to share how a person's substance use has caused problems in their lives. The goal of the intervention is to encourage the person to get the treatment they need. Most rehab facilities offer intervention services that can help families prepare for the intervention and facilitate entry into treatment if the person agrees to get help.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

medically-assisted-detox iconMedically Assisted Detox

Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

House check icon Settings & Amenities

  • weight iconGym
  • spa2 iconYoga studio

Shield icon Insurance

Our Policy: Blue Hills Recovery works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

dialectical iconDialectical Behavior Therapy

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses the psychological impact of experiencing a traumatic event. You can also experience mental and emotional injury after witnessing a trauma. By identifying what triggers those responses and developing effective coping mechanisms, you can rebuild a sense of safety and trust in your environment.

eye-movement iconEye Movement Desensitization and Reprocessing

Eye Movement Desensitization and Reprocessing (EMDR) helps you to integrate traumatic memories from an event you may have witnessed or experienced by using an eight phase protocol to reduce the intensity of the emotional response. Your therapist ensures you work in a safe environment and may use relaxation techniques to help you prepare.

art-brush iconCreative Arts Therapy

If you find it difficult to put thoughts and feelings into words, creative arts therapy in Massachusetts might be a good treatment method for you. Through art, music, and other expressive activities, this therapy allows you to explore and convey thoughts and emotions in a safe, creative space.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (508) 403-7877
Building icon

474 Grove Street
Worcester, MA 01605

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Reviews

4.2 (70 reviews)
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Google Rating

4.2 (70 reviews)
Jenna Viney
2 months ago
5

I came to this treatment for mental health and addiction treatment. Kelly truly made all the difference at the facility and the techs really helped with my time there and recovery. All treatment facilities have their difficulties and struggles but I felt heard in my concerns and could see changes happen or coming. I would not be where I am now in my recovery without Kelly and her groups that truly made a difference.

Response from the owner2 months ago
Hi, Jenna. Thanks for taking the time to share your positive experience. We truly appreciate it!
Dustin Webbmann
3 months ago
3

Kelly is an amazing facilitator however when you are on IOP 3 they really need to check what days you are scheduled for before they call you to see if you are coming in. Pretty sure my scheduled days for groups are also on the computer where you are looking up my phone number.

Response from the owner2 months ago
Your feedback is invaluable to us. We will address the scheduling issue you mentioned. Thank you for bringing this to our attention.
Ryan Augusto
3 months ago
4

The place serves its purpose, I have a long history of substance abuse which involves numerous treatment centers. I stayed here longer than any other place and thats mostly due to the staff who I was directly involved with on a daily basis and the fact that they give you plenty of freedom. I'll forever be grateful for it but I will say that I've noticed they have lowered standards to save money in some areas which I guess isn't something I would even notice if I wasn't there when it was happening. All in all I would recommend it to someone who has a mental health/substance abuse disorder and needs therapy and a break from the stresses of life.

Response from the owner3 months ago
Hi, Ryan. We appreciate the kind words and are glad we could provide you with a positive experience!
Cody Gentry
5 months ago
5

Very excellent program, I suggest this to any who seeking treatment. A great place and wonderful staff!!!!!!!

Response from the owner5 months ago
Hi, Cody. We appreciate the kind words and are glad we could provide you with a positive experience!
rob
5 months ago
1

Please go any where else !!! This place is not only scam but just so retarded

Abigail Brown
8 months ago
5

I am absolutely thrilled to share my experience with Blue Hills Recovery, where my daughter received treatment for substance abuse. From the moment we stepped through their doors, we were met with unparalleled professionalism and care. The medical detox provided a safe and comfortable environment for her transition, and the outpatient Intensive Outpatient Program (IOP) was nothing short of transformative.The level of communication from the staff and leadership was truly remarkable. They not only addressed our concerns but went above and beyond to ensure that my daughter's needs were not only met but exceeded. Their attentiveness and respect towards her concerns made all the difference in her journey to recovery.Having experienced other treatment facilities in the past, I can confidently say that Blue Hills Recovery stands out as a beacon of excellence. The quality of care they provide is unmatched, and I am forever grateful for their role in saving my daughter's life and initiating the healing process within our family.I must extend my deepest gratitude to the administrative leadership, whose ability to assess the needs of both staff and patients is truly commendable. Their unwavering support sets the tone for the entire facility, fostering an environment of compassion and dedication to recovery. Thank you, Blue Hills Recovery, for being a guiding light on our path to healing.

Response from the owner8 months ago
Hi, Abigail. We appreciate the kind words and are glad we could provide you with a positive experience!
Alicia Ameur
8 months ago
5

Response from the owner8 months ago
Hi, Alicia. Thank you so much for rating your experience with us so highly!
Mark Strasser
8 months ago
2

Blue Hills Recovery Center went thru a lot of personnel changes in a short time. I can say if it weren t for my case manager Michelle Misciocci I don t know where i would be. She gets 10 stars!! She helped me with access to so many key pieces needed in my program!! Also facilitator Rayne is amazing at leading groups that can be somewhat cumbersome. Lead Tech Will works tremendously hard at making sure the clients needs are met. Tech Ryan R and Nikki at housing does an amazing job at keeping clients needs a priority.Now- the program needs some new material- new thinking. Very very repetitive basic top line material.At housing- be prepared to STARVE if you have no source of income. The basics fruit, juice, eggs, milk and sometimes breads are hard to get or even out for days!!Hope the heat and hot water stay on also!!At first when I got to Blue Hills,The Director that was there, Arvid, seemed to have morale and employees excited to be there. Not so much anymore I have to give a solid shout out to my therapist Ashley and also to the nurse practitioner Kris whom really cared but her employment abruptly ended.Worcester needs programs for addicts and alcoholics but ones that have solid structure.Mark

Response from the owner8 months ago
We appreciate your feedback, Mark. We apologize for any inconveniences you experienced during your time at Blue Hills Recovery Center. We value your input and will take your comments into consideration as we strive to improve our program and services. Thank you for acknowledging the efforts of our dedicated staff members. If you have any further concerns, please feel free to contact us at (508) 403-7877.
Kaitlyn Sullivan
8 months ago
1

Response from the owner8 months ago
We appreciate your feedback, Kaitlyn. If you would like to discuss your experience further, don't hesitate to reach out to us at (508) 403-7877 or . We would love the opportunity to resolve any issues.
Lily R
8 months ago
1

Genuinely shocked that this place has yet to be shut down. To preface, admissions completely lied on the phone about housing, meals, insurance, sessions, phone calls; basically everything. I paid out-of-pocket because this is one of the only PHPs in MA with housing. The pictures of housing online are not legit!!! And there is no actual separation between genders. During my stay at housing in August 2023, there were multiple room searches and house meetings that targeted and punished the entire community instead of the guilty individuals. One of my personal belongings was once stolen from my room and the staff refused to check the cameras because it was an invasion of privacy . The conditions of the house were terrible, the toilet on the girls floor would frequently clog and/or leak and there was usually only 1 or 2 working showers. We didn t get the once a week outings they mention because we were constantly being punished for the actions of a few individuals. The groups consist of reading off a pamphlet, joking around, and letting people ramble on about whatever they want. I eventually discharged after 3 weeks because my team agreed I was actually regressing being there. Don t recommend blue hills to someone going into treatment for the first time or someone who s been a hundred times.

Response from the owner8 months ago
We really apologize if you had any bad experiences at Blue Hills Recovery. We take your feedback to heart and will look into the issues you mentioned. Please feel free to contact us at (508) 403-7877 so we can continue discussing your concerns and working toward a solution.
Erin
11 months ago
5

I can t begin to express my gratitude for this program. The facilitators (Kelly and Rayne) are gold. They truly understand and make their groups safe places for everyone to start or continue on the healing journey whenever they are along the road. Also, the techs, case managers, and therapists at Blue Hills really made me feel heard and helped me throughout my time there. I have nothing but good things to say. If anyone is contemplating getting help for mental health or substance use, I highly recommend this program. They take patient advocacy seriously and want to ensure that each client s needs are met to the best of their ability, so speak up. It s your recovery. No one else will take this step for you, but there are great people there to walk with you along the way.

Natasha Starbird
11 months ago
5

I was here back in April when staff and clients were not getting along, it was hard to express your concerns, as they didn't care to fix them. Now, being here in October - 6 months later, the ENTIRE staff has changed, it's much easier to approach clinical staff and know you're being heard, they go above and beyond to help us. The BHT supervisor, Willie does everything possible to make sure that the clients are comfortable, happy and doing good, all of the BHT staff members are much easier to speak with. Kelly and Rayne are the best group facilitators, they are the most genuine humble, respectful people and no matter what we know that they are there here for us. Housing is nice, beds are comfy if you're a smaller person lol sorry tall people! Overall, I am very happy with all of the changes made here. It's incredibly different and I am able to truly heal knowing the support system here is unmatched!!!

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