BHG Knoxville Citico Treatment Center

412 Citico Street
Knoxville, TN 37921

Behavioral Health Group - Citico Street TN 37921

About BHG Knoxville Citico Treatment Center

BHG’s Knoxville Citico Treatment Center Is located in Knoxville, Tennessee. This is an outpatient clinic that provides comprehensive care to men and women who are ready to start the road to recovery. They provide very services to meet your drug, alcohol, and opioid use recovery needs. Medication assisted treatment (MAT) is available here.

They take policies from most major insurance providers. They also accept TennCare, Medicaid, and Medicare. Speak with your provider because out of network benefits may apply.

You’ll find various evidence based therapies here. Treatment approaches include cognitive behavioral therapy (CBT) that’s offered in individual and group settings. You’ll learn how to identify triggers and you’ll develop different coping strategies and techniques that will help guide your recovery. Counseling sessions are available both in person and virtually.

Access to 12 step programs like Alcoholics Anonymous and Narcotics Anonymous is also encouraged. This will help you connect with peers and mentors that can help support you during challenges in your recovery.

If you are navigating an alcohol or opioid use disorder, medication assisted recovery is also available. You’ll work with a treatment team that will determine if FDA approved medication, Suboxone (buprenorphine), can support your recovery. This is a treatment that can help you manage ongoing cravings. Methadone treatments are available here as well and is a proven approach to helping aid individuals in recovery, and can be safe for pregnant women.

As you progress through recovery, you’ll work with an interdisciplinary team of professionals. These professionals will help you understand and navigate the complexities of your recovery.

Latest Reviews

Shane Nelson
2 weeks ago on Google
1
The two ladies behind the medical counter waited until 1:53 to give me a drug test today when I took it they threw it in the trash and told me that the medical dispensers were already gone so I could not get my dose even though that I checked in at 12:53. In short they treated me more or less like garbage is there any way I can transfer to the Bernard Clinic
Michael Hall
3 weeks ago on Google
5
The staff was very nice and helpful. The intake center is actually @ 1910 Ailor Ave, Knoxville, TN 37921
Alexandria Seier
1 month ago on Google
3
The medicine works. I have had success with methadone and I am thankful for that! The reason for 3 starts is THEY CLOSE FROM 10:15-11:30. and then theY close at 1:30. This is a problem for people who work because if you have a morning shift job it's soo hard to get there on your break. Also closing has cause a back up. Its just unnecessary and inconvenient. If you have to go to work at 5am and don't get off till 2 like a job I wanted soo bad and had to turn down..its impossible to get there and then their closed!! You literally have to schedule your whole life around the clinic which goddamn. Before I could take a break around lunch and go dose but this closing die a hour and half is just ridiculous

Location

Accepted Insurance

BHG Knoxville Citico Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Men and women in Tennessee undergoing one on one individual therapy sessions focus on understanding their unique needs and challenges. They do this under the guidance of an experienced therapist who can help you identify and address addiction triggers as well as create personalized relapse prevention plans. This offers you a customized path to a successful recovery journey.

Trauma therapy is a safe place to work through the lingering effects of traumatic events in your life. Your therapist will help you understand the physical and emotional responses that can develop after witnessing or experiencing a traumatic event. You then work toward developing healthier coping mechanisms to reduce your symptoms.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed BHG Knoxville Citico Treatment Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (865) 522-0661
Building icon

412 Citico Street
Knoxville, TN 37921

Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Peter Lee, PhD

Reviews of BHG Knoxville Citico Treatment Center

3.52/5 (75 reviews)
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Reviews

5

I will be grateful to them for the rest of my life, I don't have how to pay them for everything they have done for me, I feel so lucky to have known this place, they saved my life. Anyone who needs help to change their life, this is the best place, I promise that you won't r ... Read More

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (74 reviews)
Shane Nelson
2 weeks ago
1

The two ladies behind the medical counter waited until 1:53 to give me a drug test today when I took it they threw it in the trash and told me that the medical dispensers were already gone so I could not get my dose even though that I checked in at 12:53. In short they treated me more or less like garbage is there any way I can transfer to the Bernard Clinic

Michael Hall
3 weeks ago
5

The staff was very nice and helpful. The intake center is actually @ 1910 Ailor Ave, Knoxville, TN 37921

Alexandria Seier
1 month ago
3

The medicine works. I have had success with methadone and I am thankful for that! The reason for 3 starts is THEY CLOSE FROM 10:15-11:30. and then theY close at 1:30. This is a problem for people who work because if you have a morning shift job it's soo hard to get there on your break. Also closing has cause a back up. Its just unnecessary and inconvenient. If you have to go to work at 5am and don't get off till 2 like a job I wanted soo bad and had to turn down..its impossible to get there and then their closed!! You literally have to schedule your whole life around the clinic which goddamn. Before I could take a break around lunch and go dose but this closing die a hour and half is just ridiculous

Sherry Taylor-Reynolds
1 month ago
1

Wait time at least an hour most week days. I have been trying to get a standing order for transportation for 11 days in order to get help with driving every day, but no luck.

Amanda england
1 month ago
1

Kimberly West (Lil Kim)
3 months ago
5

Staff is very professional and true to help patients...This clinic is by far the best of any other of the same medications and operations....Everyone gets to know you and you will be successful if you are really there for the right reasons and you take it to heart...If you are not trying to get better...Then dont waste anyone elses time here its not fair to the ones that are doing the routine for themselves to live a drug free and healthy life take this seriously to ever aspect of thought...If your truly wanting help this is the the place!!!!

Jay Anon
3 months ago
1

This is an awful excuse for a clinic. On day one the disrespect and abuse started. Just because I asked a question one of the receptionists looked at me like something she d stepped in and told me if I didn t like it I could leave.The first few times this happened I didn t complain or anything because anyone can have a bad day. It soon became apparent that it wasn t a bad day but how they operate, almost like it s the company philosophy.The discrimination and abuse continues to be a problem. I m a cancer patient and my knees are bad so steps are a problem for me. My choice is either go down a steep set of steps or walk through a wall of cigarette smoke on the narrow walkway that leads to the front door. The walkway is constantly covered in cigarette butts and smokers who are standing on both sides of the walkway blowing smoke in your face and keeping the entrance filled with smoke. Some days you smell like an ashtray by the time you walk in and back out to your car.They pay an employee who is ostensibly supposed to monitor both the waiting room and the outside entrance. The director told me it was one of her jobs to maintain a smoke free entrance. But today when I went to leave the walkway was lined with smokers on both sides, one of whom was right at the front door and greeted me with a cloud of smoke in my face and telling me to come on through. She was standing there holding the door open to both air condition the outside and let the cigarette smoke inside and when I asked her why she was letting it happen she gave me a disgusted look and when told that the director said that it was her job not to let it happen she told me sarcastically to have a nice day.I had missed about nine days due to cancer symptoms and had been hospitalized during which time I was told that my dosage would not be affected and it wasn t during my hospitalization. However upon my return today I was told due to my absence that my dosage was to be reduced by half and that would be the case even with hospitalization and that it was state law. They tell you everything is state law and you usually find out that s a lie but it doesn t stop them from doing it.The nurse who is supposed to be in charge of my dosage has told me that anytime a patient asks for an assessment they are supposed to do it. When that was mentioned I was again told it was state law and that there was no point in them doing it. Despite the director telling me that the people at the dosing window aren t nurses and aren t supposed to make decisions. That they are just supposed to hand out doses and follow orders. They don t, they do what they want and cover for each other if called out on their actions. They will lie and cover for one another.I went to another clinic in Florida and it was a totally different experience. I m not even talking about the difference in the laws but the difference in the attitudes of the employees and how the company runs things.BHG seems to do everything they can to put obstacles in your path to recovery, the employees seem to take great pleasure in treating people like they re garbage and have no qualms whatsoever about letting you know how they feel nor do they seem to be worried about negative consequences for their actions and attitudes.If you have any other options available for treatment please use them. Don t put yourself through this trauma and discrimination. It s not worth your money or the benefits provided to you by your insurance, whatever the source of your coverage is. It s unethical and unacceptable for a medical provider to operate in this manner and someone should step in and take the necessary measures to correct this situation because they are either unable or unwilling to rectify it themselves. If it was possible to give 5 poo emojis for a bad review I would.

Tyler Howell
3 months ago
1

Awful place that's ran by money hungry corporate scum. They don't give any care towards "junkies" as 1 nurse that works here put it. Methadone is a wonderful tool that can truly help people struggling but if you can help it avoid this place like the plague. TLC in Maryville is about 20 minutes away and is leaps and bounds better than this pathetic excuse for a clinic.

Kara Price
4 months ago
5

If you are in jail in Knox county and you are a patient here Knox County Police Department will bring you down here to get your dose

TimMartin
4 months ago
5

Eddie Dewees
6 months ago
5

If you do what your supposed to do it's not a bad place to be its most definitely better than doing drugs on the street and a hell of a lot cheaper this place saved my life

Daniel Whitmore
7 months ago
1

If I was you save your money and never go here go to TLC Maryville

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