Baystate Medical Practices – Greenfield Family Medicine

Greenfield, Massachusetts

48 Sanderson Street
1st Floor
Greenfield MA, 01301

(413) 773-2022

About Baystate Medical Practices – Greenfield Family Medicine

Baystate Medical Practices - Greenfield Family Medicine offers a wide variety of behavioral health care services in Greenfield, Massachusetts. Individuals with medical conditions may request mental health support to better cope with their condition.

Staff at Baystate Medical Practices – Greenfield Family Medicine may refer clients to other services if their primary diagnosis is addiction. Referrals can be placed to an alcohol or drug rehab center. Services at Baystate Medical Practices – Greenfield Family Medicine are offered on an outpatient basis.

In the outpatient program, each client receives a personalized treatment plan, and all individuals are treated with dignity and respect. The outpatient program offers individual therapy, group therapy, family therapy, and group counseling services. Clients engage in skills-building classes, psychoeducational programming, and recovery coaching. The time spent in outpatient treatment is based on the unique needs and goals of each client.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

military-hat iconMilitary program

House check icon Settings & Amenities

  • private iconPrivate setting

Shield icon Insurance

Our Policy: Baystate Medical Practices – Greenfield Family Medicine works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Phone icon Contact

Phone icon (413) 773-2022
Building icon

48 Sanderson Street
1st Floor
Greenfield MA, 01301

Call Now - Help is Available
Get Help Now - 617-862-0388
Question iconSponsored
Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews

2 (29 reviews)
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Google Rating

Joan Morel
3 months ago
2

I would say my experience with telephone calls to BMP sucks, but I'm too polite to say that so I will say it was BAD. Please don't give me some condescending response as you have with others. Just FIX their problems with BMP. I will be emailing my experience to you. This bad "communication" happened Thursday and Friday June 13 & 14. I have already found another doctor.

Response from the owner3 months ago
Thank you for taking the time to leave a response. We are sorry to hear about your experience. We value your input and would like to hear more about your experience. If you'd like, please email us at feedback@baystatehealth.org to discuss these concerns further. -Responded by Baystate Health
Kiryl Nenadovich
6 months ago
1

Horrible location. After scheduling an appointment 2 months in advance they call me a week before and tell me it s canceled. No reason. Just canceled.

Response from the owner6 months ago
Thank you for taking the time to leave a response. We are sorry to hear about your experience. If you'd like, please email us at feedback@baystatehealth.org to discuss these concerns further. -Responded by Baystate Health
lord love
8 months ago
1

I find it insane when nobody masks in this office staff and patients and across the street at hospital they require that when entering you mask up. There was one doctor that did mask here then said be careful of Covid 19 then the next doctor didnt have one. Thank you.

Response from the owner8 months ago
We are sorry to hear about your experience. We recognize your frustration and value your input. If you would like discuss your experience further with a member of our Patient Experience team, please email feedback@baystatehealth.org. -Responded by Baystate Health
Kaylyn Mccorquodale
9 months ago
1

My review is mostly towards dr urquhart that has an extremely condescending and judgemental attitude. My son is petrified of having a test done and instead of treating him when he has the symptoms of a bacterial infection that she very much reiterated and tried to scare me about, they wont treat him for unless we hold him down and he has the test done. Since she talked this way to me I said fine we will bring him in and then all of a sudden its "ohh well I can't have you bring him in and have someone get hurt" SO you SEE my problem you mean? Im not asking for antibiotics for the fact he was simply exposed but he has the SYMPTOMS, so lets traumatize him so we can confirm what we already know? Real nice. This place has gone down the drain. The doctors are terrible and unreasonable. She judged me for respecting my childs fears about this test and then told me I shouldnt bring him in if he is going to struggle with it and hurt himself or others. Great problem solving lady. Also, he is 9 and has been on antibiotics only one other time in his life.And today my update is similar to everyone else's reviews. My child has signs of an ear infection and is in a lot of pain. Their solution? "You'll hear from us by the end of the day." Nice.

Response from the owner9 months ago
We are sorry to hear about your concerns with our provider. Thank you for bringing it to our attention. We value your input and would like to learn more about how this experience could have been better. Please feel free to email us at feedback@baystatehealth.org. - Responded by Baystate Health
Amy Lang
10 months ago
1

They are too busy to care about the needs of me , much less my family. I will be looking into other options . Thanks for almost letting me die

Response from the owner10 months ago
We are sorry to hear about your experience. We recognize your frustration and value your input. If you would like discuss your experience further with a member of our Patient Experience team, please email feedback@baystatehealth.org. -Responded by Baystate Health
Chandler Thoma
10 months ago
2

Lost paperwork, slow response time, lack of communication between departments. Not a good look, I advise another office.

Response from the owner10 months ago
Thank you for taking the time to leave a response. We are sorry to hear about your visit. We value your input and would like to hear more about your experience. If you'd like, please email us at feedback@baystatehealth.org to discuss these concerns further. -Responded by Baystate Health
Patricia Jackson
11 months ago
2

This is the 3rd instance I've called the office with an issue, I called 3 times yesterday and again this morning and no call back. I understand that the medical field is highly understaffed and extremely busy but this is unacceptable, all that is needed is a simple antibiotic and no call, no prescription, nothing. My family and I will be moving to another primary care provider as soon as they have an opening because although I understand that everyone is busy, there is no excuse for not returning calls or sending in a simple prescription (non addictive). :(

Response from the owner10 months ago
We are so sorry to hear about your experience. Thank you so much for bringing this issue to our attention. We recognize your frustrations and would like to help. If you'd like, please feel free to contact our Patient Experience Team at 413-794-5456 or email us at feedback@baystatehealth.org to discuss this concern further. - Responded by Baystate Health
Amy McNabb
1 year ago
1

I've dealt with rude receptionist at this office that's loves to argue. Needless to say this will be the last visit there!

Matt
1 year ago
1

Kristin Asher
1 year ago
1

Absolute incompetence.Baystate took over an existing working office managed to lose the majority of its patients. Patients felt that care went into the toilet when the existing MDs left with retirement. Baystate replaced them with a turnstile of practitioners who left because of management. They then moved and consolidated the office to Greenfield.In Greenfield they managed to hire a clinician who saw fit to video his patients including children in various states. Wonderful job.It s impossible to get through and speak with anyone in the office. The call system will also dump your call often and hang up.I ve had Lyme disease several times. I also work in the healthcare field . When I relayed my concerns they told me I would have to wait for Lyme testing which is not accurate. My symptoms are spot on to the other cases. Now I ve rapidly become more sick. They just don t care don t waste your time or resources.

Response from the owner1 year ago
We are so sorry to hear about your experience. Thank you for bringing this to our attention. We value your input and would like to help. If you'd like, please feel free to contact our Patient Experience Team at 413-794-5456 or email us at feedback@baystatehealth.org to discuss this concern further. - Responded by Baystate Health
Greg Allen
1 year ago
1

Anne Louden
1 year ago
3

Very short staffed.

Response from the owner1 year ago
We're sorry to hear about your experience. Thank you for bringing this matter to our attention. We value your input and would like to learn more. If you'd like, please feel free to contact our Patient Experience Team at 413-794-5456 or email us at feedback@baystatehealth.org to discuss this concern further.
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