Tolosky Center

3300 Main St
Springfield, MA 01107

Baystate Health - Tolosky Center MA 1107

About Tolosky Center

Tolosky Center is a health center within the Baystate Health network. This particular location in Springfield, Massachusetts, is a multi departmental medical center with various specialties like neurology and radiology, and one of those specialties is behavioral health.

They have behavioral health care here for both adults and children. They offer treatment on an outpatient basis for mental health conditions and other behavioral health needs which can include drug and alcohol addiction. Their treatment is outpatient therapy which can be a step down after residential rehab. It’s also an appropriate starting point for those who don’t need a more intensive level of care. In either case you’ll live at home and come to the Tolosky Center for therapy. How often you’ll have therapy will depend on what you need at this point in your recovery.

What’s helpful about this treatment center is that they offer therapy for kids and families too. Addiction affects the whole family, so your loved ones can come here, too, to help them better cope with and understand your journey.

It’s also worth noting that Baystate has a specialized program for pregnant women with drug and alcohol addiction. It may not be provided at this location, but your treatment team can connect you with the program if you’re pregnant and working to get sober.

Latest Reviews

Bonnie Wallbank
6 months ago on Google
4
Richard Randall
2 years ago on Google
3
My experience was quick and all but one staff were very pleasant and accommodating to my disabilities above and beyond.The one staff member was the receptionist at the Information booth who was very rude and appeared to think she was going to intimidate me by trying to tell me I must wear a mask in any medical facility to which I know not only due to my unique conditions she was 100% wrong and the fact there is a State Law called the Public Accomodation Law that is a civil rights protection of all citizens in Mass. the right to enter any public building medical and all to which she refused to look at my documents and felt the need to try and embarrass a mute disabled person who knows his rights as he has been through this rodeo 100 s of times with the ignorance of such staff members as herself.I truly believe she should be relieved of her duty as the other staff member quietly looked at my documents and was pleasant but she had to be rude.I had already finished my process and dealt with at least 10 different staff members but she felt she was above all of them and going to put me in my place well that is not professional at all and she should be terminated with such an attitude to feel she is better than a disabled citizen who was just sitting quietly waiting for a ride with his proper respiratory supply on which is an HME filter connected to my airway around my neck and I don t need some ignorant person telling me how to properly care for myself I am well aware I need much more protection from the environment I am in and won t take anything from those who are just programmed citizens who are unaware of the reality of what is going on around her.
Response from the owner1 year ago
Hi Richard, thank you for sharing your experience with us. We value your input and would like to hear more about how this experience could have been better. Please feel free to email us at feedback@baystatehealth.org with any additional thoughts or suggestions.
Bob Toriani
4 years ago on Google
5
I had Cardiac Perfusion Test done Today. All staff was friendly and courteous and professional. Answered extra questions ( becasue I can be inquisitive!) Excellent appointment!

Location

Accepted Insurance

Tolosky Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Commonwealth Care Alliance (CCA)
ConnectiCare
Fallon Health
Health New England
MassHealth
Mass General Brigham Health Plan
Oxford Health Plans

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

The life skills you'll learn in rehab range from financial management to practicing healthy self care. They help you learn how to solve problems and make decisions, as well as develop healthy interpersonal relationships – all of which are key to successful recovery.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • weight iconGym
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2768

Contact Information

Phone icon (413) 794-0000
Building icon

3300 Main St
Springfield, MA 01107

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of Tolosky Center

3.5/5 (6 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (6 reviews)
Bonnie Wallbank
6 months ago
4

Richard Randall
2 years ago
3

My experience was quick and all but one staff were very pleasant and accommodating to my disabilities above and beyond.The one staff member was the receptionist at the Information booth who was very rude and appeared to think she was going to intimidate me by trying to tell me I must wear a mask in any medical facility to which I know not only due to my unique conditions she was 100% wrong and the fact there is a State Law called the Public Accomodation Law that is a civil rights protection of all citizens in Mass. the right to enter any public building medical and all to which she refused to look at my documents and felt the need to try and embarrass a mute disabled person who knows his rights as he has been through this rodeo 100 s of times with the ignorance of such staff members as herself.I truly believe she should be relieved of her duty as the other staff member quietly looked at my documents and was pleasant but she had to be rude.I had already finished my process and dealt with at least 10 different staff members but she felt she was above all of them and going to put me in my place well that is not professional at all and she should be terminated with such an attitude to feel she is better than a disabled citizen who was just sitting quietly waiting for a ride with his proper respiratory supply on which is an HME filter connected to my airway around my neck and I don t need some ignorant person telling me how to properly care for myself I am well aware I need much more protection from the environment I am in and won t take anything from those who are just programmed citizens who are unaware of the reality of what is going on around her.

Response from the owner2 years ago
Hi Richard, thank you for sharing your experience with us. We value your input and would like to hear more about how this experience could have been better. Please feel free to email us at feedback@baystatehealth.org with any additional thoughts or suggestions.
Bob Toriani
4 years ago
5

I had Cardiac Perfusion Test done Today. All staff was friendly and courteous and professional. Answered extra questions ( becasue I can be inquisitive!) Excellent appointment!

Jennifer Mendez
5 years ago
1

Marissa
7 years ago
3

It's ok sometimes just DONT call them or you'll get aggravated because they don't know what your talking about and will give you an attitude. The front desk on the 3rd floor is the worst. They will call you very last minute to cancel an appointment. Sometimes your appointment will just change randomly and no one will notify you. Thank god I only have one more appointment here.

Peter Glidden
8 years ago
5

Always excellent service in a calming, esthetically-pleasing environment.

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