Advocates Community Counseling

340 Maple Street
Marlborough, MA 01752

Advocates Community Counseling MA 1752

About Advocates Community Counseling

Advocates provides a range of social support services throughout the state of Massachusetts. They specialize in helping children, adolescents and adults overcome mental, intellectual and behavioral health challenges. This can include drug addictions. At their Marlborough location, they offer outpatient counseling services in person and online.

I like that the team here is truly multidisciplinary. If you’re experiencing a hard time in life, you can go to them to find the help you need to get back on your feet. There are counselors, nurses and psychiatrists on staff who are experienced in treating an array of conditions, including addictions and mental health disorders.

When you first meet your counselor, they’ll perform a quick assessment to learn more about your concerns. Then, they’ll work with you to determine which services would be the most helpful for your recovery. Some of the programs they offer include counseling for individuals, groups, and families. They’ll also get you psychiatric assessments and any needed medication management. Some therapists have experience serving certain groups, including the LGBTQ+, deaf and veteran communities.

In addition to their counseling program, their office offers round the clock mobile crisis intervention. If you’re in the middle of a mental or behavioral health emergency, they’ll come to you. Your care can take place in their office, in your home, at your school or in another community location.

Latest Reviews

Matthew Place
1 month ago on Google
5
No problems here , they seem to go out of they're way to be helpful . At the very least
Romeu Miguel
4 months ago on Google
1
The receptionist was not very helpful in providing information. This left me feeling confused, so I decided to go to Framingham place. There, they gave me more attention, explained things more clearly, and provided paperwork in my native language.
Gabrielle Portilho
4 months ago on Google
1
This place has a terrible receptionist, an uneducated woman

Location

Accepted Insurance

Advocates Community Counseling works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • executive iconExecutive Setting

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (508) 485-9300
Building icon

340 Maple Street
Marlborough, MA 01752

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews of Advocates Community Counseling

2.8/5 (24 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (24 reviews)
Matthew Place
1 month ago
5

No problems here , they seem to go out of they're way to be helpful . At the very least

Romeu Miguel
4 months ago
1

The receptionist was not very helpful in providing information. This left me feeling confused, so I decided to go to Framingham place. There, they gave me more attention, explained things more clearly, and provided paperwork in my native language.

Gabrielle Portilho
4 months ago
1

This place has a terrible receptionist, an uneducated woman

Carline Paul
6 months ago
1

Lesley Ackerman
10 months ago
5

Kathy Barrett Kierstead
1 year ago
4

My therapist is great(Stephanie dutchnick) goes above and beyond and I absolutely love Kathleen as far as the living room goes on the whole it's great but I'm having some issues with one staff person. And the system needs to change so the human rights officer is available to all guests not just Accs clients which I'm not but don't let this deter you because for the most part the staff at the living room which is all peer run are wonderful. Also you can never get through to a receptionist in Marlboro It just keeps going back to the main menu it's these two issues I dropped one star.

Petroula Katsis
2 years ago
1

Talk about a garbage facility. I started off at the Harvard location, and then transferred to Marlborough. I didn t feel like I was taken seriously. Tammy was super awesome to talk to though, I m happy I met her.But Doctor Robert Karr? Yikes. He doesn t like to diagnose and just rejected what I was told I had in the past from another doctor, and whenever I d bring up a new concern he would just brush it off. He was looking at the medical facts and not what the patient actually feels. When I d say a medication wasn t working, I d get a well I guess you re the one who s body it is almost sarcastically. Not a fan of his behavior. I m not sure how he got his degree. He was also 15-30 minutes late to every single appointment I had with him. I m sure he didn t really care because you only see the psychiatrist once every 3 months. Also the fact that it s mandatory counseling BEFORE a psychiatrist is a joke. And if you don t continue counseling they revoke your medication. It s a place where they only care about money. I would run far away from this place. I recommend Tak in Leominster.

Marina Santos
2 years ago
1

I ve been with advocates for many years, but since the pandemic my therapist Simone left. Ever since that it s been horrible, I only had a session with Grace, but since then I ve been having problems with Grace. But every time zoom didn t work I would called back but never talked to Grace, I left humorous messages and no even one call back.I never had a problem before it even now that I do see Stephanie every other Monday. I called last week left a message and still no call back, I just wanted to talk to Grace about having some kind of communication but not even that it s possible.One time I had a session with Grace and I called 15 minutes earlier because my appointment was at 9:30. I talked to one person of course I m explaining to her about my session and still she had to transfer me, so then I talked to someone named Joshua and I m telling him I need to be connected to Grace but still he didn t and I missed that appointment.I am tired of Advocates there s no communication very disorganized very dirty, I am sorry for complaining but I had a enough with everyone there. I m not sure how on earth this place has sessions.

Extra Bean
2 years ago
1

The counseling here was unremarkable but okay. They apparently are no good at data security, though, which I guess shouldn't be a surprise since the office didn't seem particularly organized even about basic stuff like scheduling of appointments and dealing with health insurance, so I doubt they had a very robust cyber security system in place. I haven't received counseling here for awhile, but recently received notice that my personal information may have been compromised in a data breach. There's plenty of pretty sensitive information involved in treating mental health, and for me this breach shows that Advocates can't be trusted to be a very good custodian of that information.

KYleeka James
2 years ago
1

They DONT CARE ABOUT THEIR PATIENTS. Some ppl are really struggling. Counselors an cutting appointments short and not calling back. Not keeping med appointments. I ABSOLUTELY HATE ADVOCATES.. PPL ARE KILLING THEMSELVES OVER NOT BEING ABLE TO GET TO THEIR CLINICIANS AND GET PROPER MEDS ESPECIALLY WHEN PPL ARE SEEKING HELP.. JUST DO YOUR JOB

M
3 years ago
1

Never return phone calls.

raymond ruddy
4 years ago
3

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