Access Ohio Mental Health Center

6400 E Broad St Columbus, OH 43213
DetoxInpatientOutpatient

About Access Ohio Mental Health Center

Access Ohio ā€“ Mental Health Center of Excellence is a drug and alcohol rehab located in Columbus, OH. They provide outpatient addiction treatment in an intensive outpatient program, medication-assisted treatment, and a partial hospitalization program for individuals with substance use disorder.

Access Ohio provides an intensive outpatient program, a partial hospitalization program, and medication-assisted treatment.

The daytime or evening treatment program provides therapy and recovery support. Sessions are highly structured and involve cognitive behavioral therapy and life coaching skills.

The IOP is a part-time care experience integrated with group therapy and counseling.

The MAT program uses medication in combination with counseling and behavioral therapies. FDA-approved medications are used to prevent drug cravings and reduce withdrawal symptoms.

This facility accepts Medicaid and most commercial insurance plans like Aetna, United, BlueCross/BlueShield, Cigna, Humana, and Beacon. Additionally, they accept Anthem, ComPsych, and Magellan Health. Check with your provider to verify your out-of-network benefits as an option.

Latest Reviews

SHOE
1 month ago on Google
1
If I could assign a rating lower than one star, I absolutely would. My experience with this facility over the past 12+ years has been nothing short of appalling. What should be a safe haven for mental health support has instead become a revolving door of disorganization, indifference, and systemic neglect.To begin with, the inconsistency of care is staggering. After the tragic passing of one of my doctors, I was shuffled through a series of replacements one retired shortly after my case was assigned to them, another frequently failed to show up for appointments, and now, the most recent physician is already leaving. This level of turnover is destabilizing and counterproductive for anyone seeking long-term mental health treatment.Case management, a critical element of comprehensive care, is practically nonexistent. I have been without a case manager for over two years, despite repeated efforts to address this with the office manager. The sheer lack of accountability is nothing short of a dereliction of duty.Perhaps most disturbing is the degrading manner in which patients are treated. Monthly urine screenings for those prescribed psychiatric medication paint an unsettling picture of distrust. Rather than fostering a sense of support or understanding, the staff seems more intent on labeling patients as potential drug abusers than addressing the underlying issues they were entrusted to help resolve.This facility s approach to care feels alarmingly like a conveyor belt operation: patients are reduced to mere numbers, and any semblance of empathy or individualized attention is absent. It would not be far-fetched to suspect that Medicaid and Medicare patients are deliberately sidelined, left to deteriorate in silence until they either succumb to their struggles or experience an avoidable crisis.In my 12 years of engagement with this institution, I have seen no meaningful progress in my treatment. If anything, my mental health has worsened, with new diagnoses piling on like unwelcome souvenirs of a deeply flawed system. Despite years of effort on my part, the care I ve received has done nothing to foster healing or stability.I will not be returning, and I strongly advise anyone considering this facility to look elsewhere. Your mental health is far too important to entrust to an institution so plagued by dysfunction, indifference, and systemic failure.
Matthew Larcomb
1 year ago on Google
1
This so called Dr. Office is terrible don't go there
Kira Chapman
1 year ago on Google
1
Worst service can't get therpist for a once week apt cause there so booked with only 1 therapist they force medicine on you case workers never call you or help you with job Coaches or help you get housing wish I could give ot a 0 review ohio has the worst services for disability people
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Accepted Insurance

Access Ohio Mental Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) are designed for clients who need frequent, high-level care but do not require, or choose to forgo, inpatient treatment. Most intensive outpatient rehabs offer a minimum of nine hours of treatment weekly, though clients may receive up to 20 hours of care as needed. These programs typically combine various treatment modalities, including individual, group, and family counseling, medication assisted treatment (MAT), addiction and recovery education, and evidence-based complementary therapies, such as acupuncture and massage.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals with moderate to severe addictions, a partial hospitalization program (PHP) provides a more intensive form of outpatient therapy. PHP treatment can serve as an alternative to inpatient hospitalization or as a step-down option after being discharged from a hospital or residential program. A partial hospitalization program typically requires a minimum of 20 hours weekly for an average of 90 days. Depending on your care plan, PHPs can include relapse prevention, medication management, and behavioral therapy services.
24-hour icon24-Hour Clinical Care
During initial recovery, withdrawal from alcohol, opiates, and benzodiazepines can involve high health risk. Attempting detox outside of 24-hour clinical care in Ohio is not recommended. This can be life-threatening because medical staff are not available to treat severe symptoms of withdrawal that often occur. Such symptoms can include seizures, delirium tremens, and extreme dehydration. In a clinical setting, staff are on-site to immediately care for your physical, emotional, and mental health needs.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves clearing your body of drugs and/or alcohol under the 24/7 care of licensed medical professionals. If you've become dependent on alcohol or drugs (like benzodiazepines or opioids), quitting abruptly can have uncomfortable and even dangerous side effects. The purpose of medically assisted detox is to keep you as safe and comfortable as possible during this process. Medications like Suboxone or Vivitrol may be provided if necessary to mitigate any withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy supports recovery from drug and alcohol addiction by providing you with enjoyable activities that improve your physical and mental health. When you engage in sports, creative arts, and nature excursions, it helps reduce your cravings and stress levels while building a supportive community of peers who can help promote your long term sobriety.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (614) 655-3345
Building icon

6400 E Broad St
Columbus, OH 43213

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Quentin Blount

Reviews of Access Ohio Mental Health Center

2.75/5 (43 reviews)
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Reviews

5

Easier for me to get to than where I live than the other locations.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (42 reviews)
SHOE
1 month ago
1

If I could assign a rating lower than one star, I absolutely would. My experience with this facility over the past 12+ years has been nothing short of appalling. What should be a safe haven for mental health support has instead become a revolving door of disorganization, indifference, and systemic neglect.To begin with, the inconsistency of care is staggering. After the tragic passing of one of my doctors, I was shuffled through a series of replacements one retired shortly after my case was assigned to them, another frequently failed to show up for appointments, and now, the most recent physician is already leaving. This level of turnover is destabilizing and counterproductive for anyone seeking long-term mental health treatment.Case management, a critical element of comprehensive care, is practically nonexistent. I have been without a case manager for over two years, despite repeated efforts to address this with the office manager. The sheer lack of accountability is nothing short of a dereliction of duty.Perhaps most disturbing is the degrading manner in which patients are treated. Monthly urine screenings for those prescribed psychiatric medication paint an unsettling picture of distrust. Rather than fostering a sense of support or understanding, the staff seems more intent on labeling patients as potential drug abusers than addressing the underlying issues they were entrusted to help resolve.This facility s approach to care feels alarmingly like a conveyor belt operation: patients are reduced to mere numbers, and any semblance of empathy or individualized attention is absent. It would not be far-fetched to suspect that Medicaid and Medicare patients are deliberately sidelined, left to deteriorate in silence until they either succumb to their struggles or experience an avoidable crisis.In my 12 years of engagement with this institution, I have seen no meaningful progress in my treatment. If anything, my mental health has worsened, with new diagnoses piling on like unwelcome souvenirs of a deeply flawed system. Despite years of effort on my part, the care I ve received has done nothing to foster healing or stability.I will not be returning, and I strongly advise anyone considering this facility to look elsewhere. Your mental health is far too important to entrust to an institution so plagued by dysfunction, indifference, and systemic failure.

Leontyne Obannon
2 months ago
4

Ashley Klembus
11 months ago
1

Matthew Larcomb
1 year ago
1

This so called Dr. Office is terrible don't go there

Kira Chapman
1 year ago
1

Worst service can't get therpist for a once week apt cause there so booked with only 1 therapist they force medicine on you case workers never call you or help you with job Coaches or help you get housing wish I could give ot a 0 review ohio has the worst services for disability people

Victoria Lynn
1 year ago
1

If I could give lower I would. Let's first start with the ever changing doctors and case managers. After my doctor died, I got a doctor for a while before he retired, then got a doctor who would never show up to work, now had a doctor but she's leaving now. All within the last 2 years. Currently haven't had a case manager for well over two years, even after speaking with office manager. This place is a joke, they treat you like a drug addict requesting urine samples monthly for psych meds. They don't really care about your mental health, you're just a number to them. Wouldn't surprise me if it's their goal to purposely leave Medicaid/Medicare patients with little to no real mental health so they kill them selves or get killed while suffering a mental health crisis. Highly doubt I'll be returning, 12+ years and I still have the same issues with a new diagnosis added every two years, and never progressed positively once.

Brian Heinlein
1 year ago
5

I've had a great experience here with primary care and psychiatry. They are always helpful. Doctors, nurses, and desk staff are all accommodating, friendly, and very timely with my requests. Thank you!

My LG
1 year ago
1

Don't.

Ben Sartin
2 years ago
1

This company and is owners do not pay its vendors for operating expenses, yet are open for business everyday.SMH!

Laura Papalia
2 years ago
1

Awful, awful experience. They don t know what they are doing and did not help my mentally ill loved one at all. We were assigned three different case workers in the span of three weeks and none of them were well-informed or helped us solve our main issue, which was housing. The Nurse Practitioner we saw wanted to send us to a Dr. That wasn t even affiliated with Access OH (we probably should have taken her advice). If you are seeking mental health services, there are much better providers in Franklin County. Make sure you find the ones that have an established relationship with the county ADAHM board.

alicia headrick
2 years ago
1

Services were managed well for a short time before half their staff, the best ones in my opinion, quit. Problems with management seems obvious because once the best employees left all heck broke loose and now there's verbally abusive front desk employees, forgetful psychiatrists who skip appts on purpose, per one of the nurses and the medical director, and nobody cares if you've been on the same meds for years, are in a crisis already, and have to just stop cold turkey thanks to their neglect. Trying to speak to management is impossible because management hides. It took a year to get another counselor and case manager, during which my daughter's health declined and she died.The broad street location is awful.

Samantha Sam Hudson
2 years ago
2

The secretaries are terrible, the staff has a VERY high turnover rate and everyone seems disgruntled and over worked.

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