All the counselors are here to help you but sometimes the customer service staff attend you so slow.
About Access Behavioral Health Services
Located in Boise, Idaho, Access Behavioral Health Services provides comprehensive services to support individuals who are facing mental health challenges, substance use disorders and other behavioral health concerns. They work hard to offer compassionate, individualized care for adults and children.
The clinic offers individual therapy to the public that enables clients to access a licensed therapist for help with sorting out their feelings, thoughts and behaviors. This sort of therapy is a part of their individualized plan and helps them develop coping strategies when it comes to their mental health. They provide family therapy as well, understanding that mental health can also be a family affair.
In addition to improving family communication, they also address conflicts and help each person navigate his or her experiences with mental illness. This family therapy helps relatives create strong bonds with each other and helps them reach a place of a mutual understanding.
A unique service for children they provide is play therapy, which is a vehicle to engage children in expressing their thoughts and feelings, as they may not have the ability to articulate them the way that older children or adults can. Trained therapists can understand the emotional life of a child by observing their play and use this to help them cope with trauma, anxiety or behavioral issues in a non-threatening setting.
Another great program is their comprehensive substance abuse treatment program for those struggling with addiction. Their strategy starts with a substance use evaluation used to measure each client’s levels of addiction. From there, providers develop plans for treatment. Individuals can attend individual counseling, where they are given the chance to dig into the root causes of their substance use and also learn techniques that help avoid lapses.
Group therapy is another service they provide. During this time, individuals seek assistance through connection with one another. Involving group therapy gives people an opportunity to open up and allows them to listen, support each other and learn from the collective knowledge of the other members.
Access Behavioral Health also indicates the importance of enabling clients to achieve better functioning in their daily lives through Community-Based Rehabilitation Services (CBRS). This program is designed to help people who have severe and persistent mental illness by teaching them basic life skills, assisting in managing symptoms and promoting independent living.
Latest Reviews
My counselor was Gina, who was referred by my employer's Employee Assistance Program. She was 15 minutes late for our appointments, stared at her computer screen while I talked about my issues, answered personal calls and text during our sessions, and really offered little advice. As my issues deepened, she suggested I take a leave of absence from my job and that she would complete the form for me. The following week, one of my family members passed away. At that point, I went on leave at my job and asked Gina to complete the form. She did not respond to my email or phone calls. Her admin did not respond to my phone calls. I scheduled an appt with her to discuss the situation and Gina said she would complete my leave form ahead of the deadline. The leave form was sent after my employer's deadline and was approved for only 1 hour of leave every 2 weeks, per Gina's documentation. Gina agreed I would be off work completely - not 1 hour every 2 weeks - as that does not help whatsoever. After more emails, phone calls and messages with the practice manager with NO RESPONSE, I found a different practitioner at another health clinic to complete my leave form. Gina's total disregard for my situation is the utmost in unprofessionalism, lack of empathy, and outright malpractice. Additionally, since my employer did not get the leave form on time, I lost salary for the period that Gina did not complete the form.
Response from the owner1 week ago
Thank you for taking the time to share your feedback. At Access Behavior, we strive to provide compassionate and responsive care to all our clients, and we take your concerns seriously. We regret that your experience did not meet your expectations and understand the frustration you ve expressed. As a best practice, we aim to complete such forms collaboratively during scheduled appointments to ensure accuracy and alignment with the client s needs. When appointments are missed, it can impact our ability to provide ongoing care and complete necessary documentation promptly. We regret that the missed appointments limited opportunities to address your concerns more effectively. Please know that we strive to provide professional and compassionate care and are truly sorry if this did not meet your expectations. If you have additional concerns, we welcome the opportunity to discuss them further and work toward a resolution. Your feedback is valuable as we continue to improve our services. Robert Andrews - Clinic Manager (208) 338-4699 x 117
I have never had such a warm experience anywhere else, everyone is more than willing to bend over backwards for me in anything I need. These are the most warm friendly people as well. Everyone is also very passionate about helping as much as possible. I couldn't be happier with my services.
Response from the owner4 days ago
Dear Jazzmin, Thank you so much for your kind words and for taking the time to leave us this wonderful review! We are truly thrilled to hear that you felt such warmth and support during your experience with us. Providing exceptional service and creating a friendly, welcoming environment are at the heart of what we strive for every day, and it means the world to us that it resonated with you. Your happiness and satisfaction are our top priorities, and it s incredibly rewarding to know we could make your experience so positive. If there s ever anything more we can do for you, please don t hesitate to reach out. Thank you again for your trust and support we look forward to continuing to serve you! Robert Andrews - Clinic Manager
Everyone we come in contact here at Access Behavior are always cordial and non judgemental!!! We would recommend them for all of your needs.
Response from the owner1 week ago
Thank you so much, Duane! We truly appreciate your kind words. Our team at Access Behavior is dedicated to providing compassionate, non-judgmental care, and it means the world to know that you felt supported. Your recommendation inspires us to continue delivering the best service possible. Thank you for being a part of our community! Robert Andrews - Clinic Manager 
Rehab Score
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8.3 / 10
Gallery
Location
Accepted Insurance
Regence
Moda Health
Aexcel PPO
PHCS (Private Healthcare Systems)
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Clients requiring treatment in an inpatient rehab are often those who need stabilization support as they exit detox or contend with a life crisis. Residing at the treatment facility enables clients to focus exclusively on their recovery. They engage in extensive psychotherapy and recovery-focused life skills training to support their sustained sobriety and prepare them for outpatient and community-based care. Evidence-based holistic therapies, such as experiential therapy and meditation, are also commonly available.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support Clients participating in a rehab aftercare program receive a variety of services designed to support their sustained sobriety and successful reintegration into their home, workplace, and community. Rehab aftercare services may include formal outpatient care, such as addiction counseling and recovery education provided in an outpatient treatment center. They may also include community-based services, including 12 step program induction, peer coaching, and vocational training. These programs are typically designed in partnership with the client's case manager.
Sober Living Homes A sober living home in Idaho is a residence where individuals in recovery stay until they feel ready to live on their own. These drug-free environments can help individuals transition from inpatient rehab to day-to-day life. Typically, residents stay for at least 90 days, but they can remain for as long as they continue to abide by halfway house rules. These include maintaining sobriety, contributing to household chores, paying rent, and abiding by a curfew.
Intervention Services When an individual's life is negatively impacted by substance use but they are resistant to treatment, a drug intervention in Idaho may be appropriate. Drug intervention programs are designed to break through this resistance and motivate the person to get help. During the intervention, the specialist helps loved ones bring reality to the individual and break through barriers that are preventing them from getting the help they need.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Idaho provides treatment for addiction to drugs. It usually includes a combination of treatment methods that can involve counseling, medication, and a variety of evidence-based therapies. Programs are designed to help individuals manage their substance use disorder long-term.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Unlike other more coercive methods, motivational interviewing does not impose change on the client. Instead, the therapist asks questions, listens, and reflects the client's thoughts back to them. This helps the person come to their own conclusions and supports making changes on their own terms based on those conclusions.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Recreational therapy is typically included in a holistic approach to drug and alcohol addiction treatment. It integrates activities like hiking, team sports, and art to improve physical fitness, provide an emotional outlet, and improve your social connections with others. These are skills you need to rebuild your life and maintain your sobriety.
Amenities
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Residential Setting -
Private Rooms
Accreditations
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Idaho
License Number: Idaho
Contact Information
(208) 338-4699 
1276 River street
Suite 100
Boise ID, 83702
Get Help Now - 208-231-1751
Who Answers?
Who Answers?
Fact checked and written by:
Rockel Mundy
Edited by:
Courtney Myers, MS
