Woodridge Intensive Outpatient Program

1106, 1221 W Market St
Suite 1220
Johnson City, TN 37604

Woodridge Hospital TN 37604

About Woodridge Intensive Outpatient Program

Woodridge Hospital is an inpatient facility located in Johnson City, Tennessee. They treat children, adolescents, and adults who have mental health and substance use concerns. They are also a 24/7 crisis walk-in center. They offer brief intervention services and connection to resources post discharge.

Their inpatient treatment focuses on both mental health and substance use issues. When you contact them, you’ll be assessed and placed into the unit that is most appropriate for you. This may be based on needs and age. Most treatments are based on your specific needs, but there’ll be times when you’ll be encouraged to partake in group therapy. They also offer an expressive arts therapy modality which incorporates music, art, movement, creative writing, and nature as part of the treatment plan. They’ll teach you new life skills, like how to cope in healthy ways, which you can use even after treatment is completed.

When you’re ready to be discharged, you’ll have your own plan and will be connected to community services to ensure continuation of care. This can include outpatient services or more intensive options, depending on your needs.

Latest Reviews

Candace Roberts
1 month ago on Google
5
I was here last week and the staff were excellent. I especially enjoyed talking to Basma and Patience, they were both so sweet and so fun Dr. Robey is also great and I was finally able to get a proper diagnosis and start heading toward a new path of treatment. I felt hopeless when I came in and when I was discharged I felt very grateful. Keep up the good work!
Response from the owner3 weeks ago
Hi Candace, Thank you for sharing your positive experience with us! Our caregivers work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care.
b p
1 month ago on Google
1
One of the worst moments of my life was coming here. The medicine I was given turned my in to a drooling idiot. I stopped taking the medication. When I would get the medicine they d have the patient booklet turned to someone that looked like me but much older. Some sorta psychological deal to let me know where I could be headed.Went to play games in the recreation room. Guy kept playing zombie and not the original. The tapout shirt wearing douche bag version.MY BATHROOM WAS CONSTANTLY COVERED IN PISS, toothbrushes and toothpaste tubes!I d ask to see the manager and every time they d put me in an office with someone different.When they finally put me in a room with someone, it was a doctor with a few ETSU college students.I was bored asked for print out color sheet, the guy told me you can t use markers and photo copied one on the page.I signed papers when entering the building. Someone without a sound mental state should not be signing boxes.I d love to sue the company for the way patients are treated it s pathetic.I would hate to think other places are the same but I m sure some people do and would rather take there life than go back here.
Carol Saylor
1 month ago on Google
1
This place is useless. Mentally impaired adult male spiraling rapidly. Lost at least 20 pounds in less than 2 weeks. Refusing to walk. Refusing to eat or tend to his hygiene, laying in his own bodily waste because he won't get up and we can't lift him. But that's not a crises? I stopped and gave them my phone number on my way out because they never asked for it. They never asked about meds. Nothing. They were supposedly going to do complete mental and medication evaluations on him. Less than 2 hours later, they called me to come get him. Gave us zero information, just wheeled him out the door. So it was a complete waste of time and gas. I guess he'll waste away until he gets bad enough to hospitalize because I don't know what to do. This is pathetic. Is he not human? Will his care not bring them enough money to worry about him? I've had him to 2 other places that call themselves crises centers. Apparently there is no help here for people like him. Bet if he had private insurance these places would be fighting to get him. Mental health care in this area is disgusting.
Response from the owner3 weeks ago
Thank you for your feedback. Woodridge Hospital is always looking to improve their care. We would like to discuss your experience further with you and encourage you to reach out to our customer service team at (833) 822-5523.

Location

Accepted Insurance

Woodridge Intensive Outpatient Program works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (423) 431-2241
Building icon

1106, 1221 W Market St
Suite 1220
Johnson City, TN 37604

Fact checked and written by:
Geordyn Houston, LMSW
Edited by:
Peter Lee, PhD

Reviews of Woodridge Intensive Outpatient Program

2.76/5 (102 reviews)
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Reviews

1

My wife was in there for a full week.Misty Foxworth, when someone is not mentally stable. You should contact their loved ones. Like their husband that doesn't stop calling. 10x worse than when she went in.. uncontrollable temper, no regards for humanity including her three a ... Read More

Reviewed on 3/30/2019
1

My husband got into treatment at Woodridge Hospital a few months ago and the results instead of being positive were the worst. He did stop drinking but instead of that he started smoking weed. I don't understand how they manage to keep getting patients.

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (100 reviews)
Candace Roberts
1 month ago
5

I was here last week and the staff were excellent. I especially enjoyed talking to Basma and Patience, they were both so sweet and so fun Dr. Robey is also great and I was finally able to get a proper diagnosis and start heading toward a new path of treatment. I felt hopeless when I came in and when I was discharged I felt very grateful. Keep up the good work!

Response from the owner1 month ago
Hi Candace, Thank you for sharing your positive experience with us! Our caregivers work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care.
b p
1 month ago
1

One of the worst moments of my life was coming here. The medicine I was given turned my in to a drooling idiot. I stopped taking the medication. When I would get the medicine they d have the patient booklet turned to someone that looked like me but much older. Some sorta psychological deal to let me know where I could be headed.Went to play games in the recreation room. Guy kept playing zombie and not the original. The tapout shirt wearing douche bag version.MY BATHROOM WAS CONSTANTLY COVERED IN PISS, toothbrushes and toothpaste tubes!I d ask to see the manager and every time they d put me in an office with someone different.When they finally put me in a room with someone, it was a doctor with a few ETSU college students.I was bored asked for print out color sheet, the guy told me you can t use markers and photo copied one on the page.I signed papers when entering the building. Someone without a sound mental state should not be signing boxes.I d love to sue the company for the way patients are treated it s pathetic.I would hate to think other places are the same but I m sure some people do and would rather take there life than go back here.

Carol Saylor
1 month ago
1

This place is useless. Mentally impaired adult male spiraling rapidly. Lost at least 20 pounds in less than 2 weeks. Refusing to walk. Refusing to eat or tend to his hygiene, laying in his own bodily waste because he won't get up and we can't lift him. But that's not a crises? I stopped and gave them my phone number on my way out because they never asked for it. They never asked about meds. Nothing. They were supposedly going to do complete mental and medication evaluations on him. Less than 2 hours later, they called me to come get him. Gave us zero information, just wheeled him out the door. So it was a complete waste of time and gas. I guess he'll waste away until he gets bad enough to hospitalize because I don't know what to do. This is pathetic. Is he not human? Will his care not bring them enough money to worry about him? I've had him to 2 other places that call themselves crises centers. Apparently there is no help here for people like him. Bet if he had private insurance these places would be fighting to get him. Mental health care in this area is disgusting.

Response from the owner1 month ago
Thank you for your feedback. Woodridge Hospital is always looking to improve their care. We would like to discuss your experience further with you and encourage you to reach out to our customer service team at (833) 822-5523.
josh stevens
1 month ago
1

They sent my son there against our will they treated him like a criminal it more than less a child jail when speaking to staff the guy rolled his eye's couple different times really didn't care what we had to say all they wanted to do is give my child Zoloft it not a good place please find somewhere else to have your child taken to and they hold your child there for as long as they like it's not there to help

Response from the owner1 month ago
Thank you for your feedback. Our office is always looking to improve our care. We would like to discuss your experience further with you and encourage you to reach out to our customer service team at (833) 822-5523.
Ethan
1 month ago
5

The staff at this place was amazing especially the female staff. Super nice super attentive, responsive, they made this place amazing. They answered questions, they did everything they could and I'm thankful that they were there and I was kinda sad when I left bc of how awesome they are I was in poplar btw

Response from the owner1 month ago
Ethan, thanks for leaving us such a wonderful review. Our staff will be happy to read what you wrote. Your feedback reaffirms the hard work we put in every day. Thank you for your kind words and for choosing Ballad Health for your healthcare needs.
Isabel Puccio
2 months ago
2

Oh man I m sad to update this.While the staff were so kind here they don t really help with continuous care of patients. My boyfriend was taken off of depakote cold turkey and had severe withdrawal symptoms. He came home still with scary thoughts and fear. He sleeps all day and I called to ask them to please have the doctor call me, maybe we could help him with something else they told me they don t do that. They didn t give him any resources for care outside like therapists or psychiatrists like they said he would have (like outpatient care )he also came home with Covid and got me sick too :( this place is good for managing mental health to a degree but not good for continued care My partner is currently here and the staff is just remarkable. I am autistic with care needed and I also have severe abandonment / anxiety issues. Their security guy Michael (I think his name) talked me out of a full blown crisis and helped me rationalize the situation while also talking me down because I missed my boyfriend deeply and didn t get a chance to say goodbye (the place he was transferred from was awful)Michael talked me through their processes and helped me understand better so I was able to leave knowing my love was safe .Now I don t remember her name (Donna maybe? Debby? A d name)She was so sweet!! She would let me say good morning first thing to my boyfriend and just had an overall nice warm approach. No judgement and just very kind .The doctor he saw was able to fully assess him and turns out my boyfriend was misdiagnosed TWICE at the last facilities he was in (they didn t even change his meds and locked him in a room for 2 weeks)This doctor sat with him and really went through everything and turns out myboyfriend has something FAR more serious than what he had before and the meds were making everything worst . Now he s down to one pill and some vitamins and in just two days he s already 60% better and at the other hospitals it s take a week or so to get there.

Response from the owner2 months ago
Thank you for your kind words! We greatly appreciate you taking the time to share your experience with our communities and are honored by your five-star review.
Linda Cole
2 months ago
1

I brought granddaughter here today for suicidal ideation. Sure wish I had read the reviews before I did! We gave been waiting in an ice cold room for 6 hours. They keep saying they are waiting for paperwork from Frontier Health In the meantime they won't let us leave and we are at their mercy

Response from the owner2 months ago
Thank you for your feedback. Our office is always looking to improve our care. We would like to discuss your experience further with you and encourage you to reach out to our customer service team at (833) 822-5523.
Brenda Miller
4 months ago
1

I have been admitted to this place 2 maybe 3 times. They have good food. But as far as addressing mental health, no. All I heard was about alcohol and drug addiction. I was even taken to an AA meeting! What that did for my mental health, I haven't a clue.

Response from the owner4 months ago
Thank you for your feedback. We would like to discuss your experience further with you and encourage you to reach out to our customer service team at (833) 822-5523.
Tarrah Lewis
4 months ago
1

Male staff shouldn't be watching women shower. That's absurd.

Response from the owner4 months ago
Hi Tarrah, Thank you for taking the time to share your feedback with us. We value your input and would like to hear more about how we can improve. Please call our customer service team at (833) 822-5523 so we can work with you to address your concerns.
Cayden Ng
5 months ago
4

This place is good for the kids but the rules seem a bit strict even if we can't talk about Religion such as Satan, God, or Jesus

Response from the owner5 months ago
Hi Cayden, Thank you for sharing your positive experience with us! Our caregivers work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care.
Christian Hancock
6 months ago
1

My brother is in there wanting to go home and they are just not helping him I want my 15 year old brother back

Joseph-Jay Furbert
7 months ago
1

My spouse was admitted last weekend, with suicidal ideations... The reports I got from her were horrendous. Lack of attention by the nursing staff, poor quality of care overall.If it were up to this reviewer, this facility would be reported to a medical review board, and shut down, permanently!

Response from the owner7 months ago
Hi Jospeh, thank you for your feedback. Woodridge is committed to providing high quality care to the members of our community and this account is far outside our norm. We would like to speak with you directly about your experience. Please consider calling our customer service team at (833) 822-5523 so we can work with you to address your concerns.
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