Windmoor Healthcare

11300 U.S. Highway 19 North Clearwater, FL 33764
InpatientOutpatient
Windmoor Healthcare

About Windmoor Healthcare

Windmoor Healthcare is a dual diagnosis addiction treatment center in Clearwater, Florida. Their services include inpatient, outpatient, intensive outpatient and partial hospitalization programs revolving around therapy. They also offer detox for those in immediate need. They accept a number of insurance plans including Medicaid and they offer charity care to those who have less income. They are accredited and have the Joint Commission seal of National Quality Approval.

This center is a behavioral health clinic that offers crisis care, electroconvulsive therapy and treatment for military personnel and veterans, amongst many other treatment modalities. They treat a variety of conditions, such as depression, bipolar disorder, PTSD and substance use disorder. Patients receiving care can stay on-site or work in a number of programs like partial hospitalization or outpatient treatment.

Depending on patients’ needs, they may have to begin treatment with medically supervised detox. The staff will make sure that patients are safe and comfortable while any toxic substances make their way out of their bodies. Once that’s done, patients can begin therapeutic treatment.

This center offers several pathways for therapy and recovery including individual and group therapy, motivational interviewing, art therapy and pet therapy. They even have support groups that regularly visit the site and offer their services.

As this center’s dual diagnosis clinic, patients will have a recovery process that centers around their mental health. Certain issues like depression and anxiety often worsen and act as catalysts to addictive behaviors and those can be treated alongside substance use disorder.

The community seems to love this center as former patients say extremely kind things about the staff, facility and treatment. Patients in the military especially seem to benefit from care at this center. Overall it seems that this is an excellent choice for those in need of addiction treatment or mental health care.

Facility Overview

Bed icon 144
Number of Available Beds
Calendar icon 28
Avg Length of Stay in Days

Latest Reviews

Josh Green
2 weeks ago on Google
1
There was a staff change and it caused the place to go way downhill
Response from the owner6 months ago
Hi, Josh. We are delighted to see this review. Thank you for the kind comments! Have a wonderful day.
Claude l Hawk jr
2 weeks ago on Google
5
Hey I am a Army veteran and I suffer from PTSD/MST, anxiety,sleep disorder,depression an isolation.Since I have had the experience of the Windmoor Healthcare Vet program I got too admit that it isProfessionalism at its extremely very best. I have had a lot of therapy in my past an I got say the staff here really have exquisite compassion, respect, understanding,an ain't just about pills if you know what I mean. Seriously awesome in house dining breakfast, lunch and dinner STELLAR AWESOME.They have physical education, powerful groups all throughout the day and the incredibly intense 1 on 1 private therapy sessions.They have Virtual Reality therapy and the EMDR therapy is something out of this world. So if you're a veteran and dealing with Substance issues,PTSD trauma, suicidal ideation, depression, anxiety,and all the rest we go through I whole heartely suggest you give WINDMOOR HEALTHCARE A TRY,ITS saving my life daily...... Aftercare is a beautiful thang. Well Adobo Pork chops, Chicken Cacciatore, Shrimp Alfredo and man I tell ya the BBQ Ribs are so succulent yeah buddy.Hey the one thing I know for sure if you are in RECOVERY a really good balanced meal is importanta lot of times we forget that when dealing with our Mental health a good diet is one thing we always fall short. But the CHEFS at Windmoor truly care about teaching good eating habits and thats really important and too the CHEFS as the Dietary Staff I SALUTE YOU and thank you SO much for your professionalism
Response from the owner1 week ago
Hi, Claude. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/Windmoor . Thank you again for sharing your thoughtful comments with us.
Alex Hause
3 weeks ago on Google
5
Clean facility with respectful staff.They have decent food and smoke breaks. Highly recommend!
Response from the owner5 days ago
Hi, Alex. Thank you for your kind words! Your recommendation means so much to us and we truly appreciate you taking the time to share your feedback with us. Again, thank you and have a great day!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.4 / 10

Location

Accepted Insurance

Windmoor Healthcare works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) involve frequent and robust therapeutic sessions for clients requiring high-level care. Clients may engage in a combination of medication assisted treatment (MAT), addiction counseling, recovery skills training, and holistic therapies for a minimum of nine and a maximum of 20 hours per week. Intensive outpatient rehab is designed primarily for persons in early recovery, those exiting detox or inpatient care, and those at an elevated relapse risk.
aftercare iconAftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
12-step icon12-Step
12 step programs support recovery through emotional, psychological, and spiritual development to address the root causes of addiction. These programs are peer directed, with participants regularly attending 12 step meetings, which are anonymous, free, and accessible day and night, year-round. Recovery is based on "working the steps" to understand the source of addiction, take accountability for one's life choices, and relinquish control for that which cannot be changed. Age-specific, gender-separate, and other specialized programs are widely available.
heart-hands iconIntervention Services
If a person with a substance use disorder continually denies their problem or refuses to get treatment, a drug intervention in Florida may be necessary. Intervention services can help mediate the intervention by providing an addiction expert. This professional can de-escalate situations and facilitate a healthier discussion between the individual and their loved ones. Specialists can also help families handle issues they don't know how to navigate on their own.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Josh Rodriguez

Chief Executive Officer

Dr. Kirby Harvey

Medical Director

Julie Ackerman

Director of Clinical Services

Karolina Austin

Director of Health Information Management

Dr. Tiffany Castleman

Clinical Program Director for the Uniformed Personnel Program

Mario Crockett

Director of Plant Operations

Bill Geurdes

Director of Out Patient Programs

Amanda Marker

Director of Business Development

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (727) 541-2646
Building icon

11300 U.S. Highway 19 North
Clearwater, FL 33764

Fact checked and written by:
Chris Tully, BA
Edited by:
Courtney Myers, MS

Reviews of Windmoor Healthcare

3.4/5 (190 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (190 reviews)
William Winter
1 week ago
5

Chris Johndrow
2 weeks ago
1

Response from the owner2 weeks ago
Hello, Chris. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.windmoor.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Josh Green
2 weeks ago
1

There was a staff change and it caused the place to go way downhill

Response from the owner7 months ago
Hi, Josh. We are delighted to see this review. Thank you for the kind comments! Have a wonderful day.
Claude l Hawk jr
2 weeks ago
5

Hey I am a Army veteran and I suffer from PTSD/MST, anxiety,sleep disorder,depression an isolation.Since I have had the experience of the Windmoor Healthcare Vet program I got too admit that it isProfessionalism at its extremely very best. I have had a lot of therapy in my past an I got say the staff here really have exquisite compassion, respect, understanding,an ain't just about pills if you know what I mean. Seriously awesome in house dining breakfast, lunch and dinner STELLAR AWESOME.They have physical education, powerful groups all throughout the day and the incredibly intense 1 on 1 private therapy sessions.They have Virtual Reality therapy and the EMDR therapy is something out of this world. So if you're a veteran and dealing with Substance issues,PTSD trauma, suicidal ideation, depression, anxiety,and all the rest we go through I whole heartely suggest you give WINDMOOR HEALTHCARE A TRY,ITS saving my life daily...... Aftercare is a beautiful thang. Well Adobo Pork chops, Chicken Cacciatore, Shrimp Alfredo and man I tell ya the BBQ Ribs are so succulent yeah buddy.Hey the one thing I know for sure if you are in RECOVERY a really good balanced meal is importanta lot of times we forget that when dealing with our Mental health a good diet is one thing we always fall short. But the CHEFS at Windmoor truly care about teaching good eating habits and thats really important and too the CHEFS as the Dietary Staff I SALUTE YOU and thank you SO much for your professionalism

Response from the owner2 weeks ago
Hi, Claude. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/Windmoor . Thank you again for sharing your thoughtful comments with us.
Alex Hause
3 weeks ago
5

Clean facility with respectful staff.They have decent food and smoke breaks. Highly recommend!

Response from the owner3 weeks ago
Hi, Alex. Thank you for your kind words! Your recommendation means so much to us and we truly appreciate you taking the time to share your feedback with us. Again, thank you and have a great day!
Susana Jimenez
1 month ago
1

If I could rate this facility with 0 stars, I would. The staff is rude and uncaring. They talk down to you. Especially Meredith and Michelle. After filing for a marchman order I advised the staff, but they uncaringly discharged my loved one anyway. I am devastated. There was not benefit to her one week stay.

Response from the owner1 month ago
Hi, Susana. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.windmoor.com/contact-us/. Thank you again.
Antoinette Abidin
1 month ago
1

If you go there to detox they will make you fight every step of the way to get your medication if you need medication to detox do not go to win more it was a horrible horrible way to try to get your medication you had to fight every single day for it they didn't want to give it to you I had seen three code blues of people probably going into a seizure because they don't want to give you your meds like the doctor ordered for you. If you don't need medication it's probably a good place but if you need help detoxing stay away from one windmore because they're not going to give you the meds that the doctor prescribed for you each nurse has a different role some will give it to you some won't. I felt like it was a very dangerous place they wouldn't give me medicine my blood pressure was 180 over something and then 178 and then they finally gave me some something but not my regular meds just for my blood pressure only got my meds one day without having to fight with argue or convinced the nurses that the doctors ordered it for me when it was in the computer so they are control freaks if they don't think you need it they're not going to give it to you

Response from the owner1 month ago
Thank you for the review, Antoinette. We would like to work with you directly about your feedback. Could you please visit us at http://www.windmoor.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Anikia Nauzinor
1 month ago
1

Kaitlyn/Caitlyn however you spell her name in the admission office was extremely rude, and had the nerve to hang up on me when trying to get clarification on a family member s whereabouts. I was transferred 4 times until I got sent to the admissions office. It s completely unprofessional, and I wouldn t want to have my love one in this facility.

Response from the owner1 month ago
Hi, Anikia. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.windmoor.com/contact-us/. Thank you again.
Toby Koonce
1 month ago
5

Staff unprepared to manage spiritual aspects. Otherwise, excellent care. Good resources.

Response from the owner1 month ago
Hi, Toby. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://windmoor.com/contact-us/. We hope to hear from you soon.
g l I t t e r f u n
1 month ago
1

Outpatient intake person was very disrespectful and misunderstanding. Glad I found a better place

Response from the owner1 month ago
We appreciate your feedback. We would like to get more details about this; please visit http://www.windmoor.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Stephen Timmer
1 month ago
5

Excellent depth of services

Response from the owner1 month ago
Hello, Stephen. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Glory Samper
2 months ago
5

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