Westbrook Health Services

Parkersburg, West Virginia

2121 7th Street
Parkersburg, WV 26101

(304) 485-1721

About Westbrook Health Services

Westbrook Health Services, located in Parkersburg, West Virginia is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at Westbrook Health Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Westbrook Health Services will find the private transportation allows for discreet and convenient travel to appointments.

Westbrook Health Services has received accreditations from CARF.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Clients in addiction recovery often transition from inpatient rehab to intensive outpatient programs (IOP) to promote their successful reintegration into their home, workplace, and community. These programs provide high-level support for clients in early recovery and those at an increased relapse risk, offering between nine and 20 hours of treatment per week on average. Intensive outpatient treatment typically involves a range of therapeutic approaches, including psychotherapy, recovery education, holistic treatments, such as acupuncture, and medication assisted treatment (MAT) for alcohol and/or opioid dependency.

12-step icon12-Step

Participants in 12 step programs receive ongoing peer support while cultivating recovery-focused life skills. They engage in frequent, sometimes daily, 12 step meetings, which are anonymous, free, peer-led, and available day and night in most communities. Self-selected sponsors offer one-on-one mentoring throughout the recovery journey. This model invokes spiritual principles to encourage self-awareness, forgiveness, accountability, and acceptance in persons pursuing recovery. Specialized formatting is common, including programs for teens, seniors, and family members.

aftercare iconAftercare support

User icon Programs

check iconAdolescence program

adult-program iconAdult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

young-adult iconYoung adult program

men iconProgram for men

women iconProgram for women

House check icon Settings & Amenities

  • car iconPrivate transportation

Shield icon Insurance

Our Policy: Westbrook Health Services works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

desert iconMotivational interviewing

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (304) 485-1721
Building icon

2121 7th Street
Parkersburg, WV 26101

Call Now - Help is Available
Get Help Now - 304-578-5627
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Reviews

2.66 (46 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (45)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

My son has prescribed a medication that he had allergic reactions to, I mean aren't the doctors in here knowledgeable professionals? Aftercare is a lie and they never return your calls

Reviewed on 3/12/2019
Overall Experience
Date Submitted

Google Rating

2.7 (45 reviews)
Jessica Knadler
2 months ago
1

7/29/2024- This place is still nothing more than a 3 ring circus. No help from anyone, no one answers, so leave a message. You can't find an extension or an email address for anyone there to get a hold of a living breathing person! Just leave a message, we might call you back, we might not. Don't waste your time or money on this place. There are better options in Parkersburg or Belpre.I just wish I could get someone to return my phone call. The message says not to leave multiple messages, but you cannot get the doctors offices to call you back. This hasn't just happened once, it's been multiple times! Helping patients is your business, it's why you are still in business. It is not beneath you to return a phone call! I am very disappointed!

Response from the owner5 years ago
Jessica, I m sorry to hear of this experience as we try to get back to our clients within 24hrs of calling. It is my understanding that someone called you first thing this morning once our phone system was back up and running for the day and resolved this for you. Our Director of Medical Services will be giving you a call as well to learn more about this issue and make sure everything has been taken care of. We strive for all of our clients to have good outcomes and I hope that we were able to address this issue promptly.
Derrick Bowen, BSN, RN
4 months ago
5

Sunshine was awesome. Love her personality. Quick and prompt service. Definately would recommend.

KeeKee DiMascio
7 months ago
1

First off I'd like to mention that my daughter has ADHD they didn't want to prescribe her medicine it's been 3 months they should have told me this before I wasted my time I had to go to Worthington to get medicine because they couldn't help my child and also I go to therapy there they kept mentioning me that my fiance needed to take their parenting classes they are quite ridiculous and they can't even help my child.

Jayne
8 months ago
1

Would not recommend this place. My Two children have been off their medications for almost a month and a half because of their incompetence. They will try to cover their own tracks by lying. Got a call from them saying that the kids meds were filled and went to the pharmacy to pick them up and sure enough, they were NOT filled due to their lying and incompetence, then I had to call there again and the Nurse tried to cover her own lying tracks by calling the pharmacy back and sending through what the pharmacy needed to fill them in the first place!! LIAR-BROOK is what I call them now!!

Brian Patton
1 year ago
4

Friendly and knowledgeable staff

Caitlin Woodell
1 year ago
3

I use to go to Westbrook health services for years. I attended there cft program also as well as received counseling. The cft department was satisfactory for a while but the director of the cft dept was not keeping anything I had spoken about another individual I was having issues with confidential. She, the director, had been breaking my trust for years right under my nose and I didn't learn this until it was way too late. I also attended the poker game days that we had and that was lots of fun. We didn't gamble, just had fun. The individual running the poker table was amazing and he was very professional in all that I saw and heard from him. My counselor was nice as well. I was briefly in there residential program and the individual over there 36th st group home was not professional in the slightest. When I was suicidal as I was often, she refused to allow me to call 911 or go to the hospital. She ruled with an iron fist and was threaten to kick me out if I were to call 911 on my own behalf. She said I could go to the crisis unit but I had been a few times in the past and it had done no good and I didn't feel safe in the crisis unit because it was not a locked facility. Years later I tried to report her to Westbrook and they said it was too late after they did their so called internal investigation. She also didn't allow other individuals to go to the hospital either. She needs removed from authority. The crisis team at Westbrook was very helpful. I spoke with a few crisis workers from time to time but I mainly worked with one and I found her to be very understanding. So all in all so e staff are amazing at Westbrook but some are not worth the pay they give them. I am doing my best to not name anyone specific but if you are reading this and you remember me, then I'm sure you know who you are rather seen in a positive light or not. Be very cautious when you go to this place because you just never know who you can trust

Btm fdr
1 year ago
1

Pathetic excuse for a rehab. They hold clients to different standards, are petty about the rules. I was discharged recently and haven't looked back. I was kicked out over some very minimal issues. Id like to see Jeremy Caplinger and Nate the director and caseworker respectively, fired along with Amanda Davis the one above the whole SUD division. The were icy cold to me.

seth shockey
1 year ago
5

Todd
1 year ago
4

Great place to get the help I needed . Only complaint I have is that since I went here now it's on record ans aig life insurance declined to insure me because It was on record that I attended Westbrook health. I was there for anger issues trying to get my act together . Now it has caused me a huge problem now I can't set my kids up with money when I die someday by having a huge life insurance policy . Only reason I went was for anger Therapy . Now my family will have to pay the price one day when I'm gone because I couldn't get life insurance to keep them going till the rest of their lives . I regret getting help just because now I can't be sold life insurance anywhere . And no I'm not and never was suicidal so they can't say that is the reason. They said just the fact that I went to Westbrook for mental health issues now I'm now black flagged for life from insurance. I pray that the ones who made these rules and decisions has something like this happen to them or a relative where they can't get life insurance. God bless these horrible people in our country who make these types of rules .

Kyler Spears
1 year ago
1

We had a bad experience there today. Since you guys won't listen to me directly so I'll just blast it here. We don't have a car at the moment and our "workers" knew this fact. We told them we needed a ride and for 2 weeks we have missed our appointments. Then today again same thing, but I can't go another week without my meds. So they offered a $40 gas gift card. We talked his dad into taking us on the basis of the offer. But when we got there, go figure, they didn't have any and acted like we didn't deserve it. Even though they are well informed of our current situation. And they won't help us find a place. We need help and this place allegedly helps those in these situations. Well hello Westbrook! We need help! I know how all of you are about returning phone calls, NOT WELL, so maybe someone could respond to this!

Black Metal Candy
1 year ago
5

I have a severe mental illness and my life has been a struggle and this is the 1st time that I've ever had a psych doctor really care about my mental health. I've moved a lot and I've had to constantly switch doctors so this a big relief to me.

Catie
1 year ago
5

I started going to Westbrook almost two years ago now and I think the business as a whole is run well. My therapist, Rachel, has helped me a lot, and I can't imagine where I'd be without her.

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