Victory Bay Recovery Center

1395 Chews Landing Road Clementon, NJ 08021

Inpatient

About Victory Bay Recovery Center

Victory Bay Recovery Center, located in Clementon, New Jersey is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Latest Reviews

Brianna P

6 days ago on Google

So eternally grateful for this place and all the help it has done for my family member. Each and every staff member truly cares; I can see the difference already. Alex W in client services was on top of any concern I had. If there was an issue she was there from start to end to help my family. You can tell she cares. Victory Bay is an exemplary facility that handles such a vulnerable moment for many and helps people see there is a solution.

Response from the owner2 days ago

We are so happy to hear of your positive experience. Thank you for your review!

Trish P

2 weeks ago on Google

Great place! Great people! Wish I could have stayed longer, but insurance wouldn't let me. I will miss everyone there! Highly recommended!!

Response from the owner22 hours ago

We appreciate your kind words and nice review! Thank you!

Ms. A Pittman

2 weeks ago on Google

I recommend Victory Bay and offer five stars to describe my experience with them. I have received so much assistance from Angel Beckett who is an amazing Case Worker deserves to be applauded for all the work that she does. Angel is top notch, providing answers to all my questions. I felt safe and comfortable asking her to define documents for me. Thank you again, Angel

Response from the owner22 hours ago

Thanks for your review and your kind words about our staff! They are all so talented and incredible at what they do. We appreciate you taking the time to share your thoughts.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

9.9 / 10

Gallery

Location

Addiction Treatments

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Contact Information

(844) 505-3049

1395 Chews Landing Road
Clementon, NJ 08021

Get Help Now - 856-460-9043

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Reviews of Victory Bay Recovery Center

4.9/5 (309 reviews)

295

Google Reviews

4.9 (309 reviews)

6 days ago

Response from the owner4 days ago

2 weeks ago

Response from the owner1 week ago

Sean Smith

Great facility to send your loved one to for mental health or substance abuse. Staff is caring and dedicated to providing the best client care imaginable.

Glad to hear the nice feedback!

John Barnett

My family member found healing and peace here!

Response from the owner2 weeks ago

We are so glad to hear about your positive experience!

Brianna Waldman

Thank you for the 5-star review!

Jimmy White

We appreciate you taking the time to leave us a review.

Callidora Pappas

I was at Victory Bay for 4 months in the mental health housing program. During that time, I experienced violent behavior from clients who needed higher levels of care, threats from other clients, dirty bathrooms, bed bugs, roaches, spiders, unhinged staff, and other crazy experiences, just in housing. I stayed in the Waterview House.The program itself involves over a month of just DBT and other ancillary programs everyday Monday through Friday. The program itself isn t particularly bad if you are looking for a DBT program. They give you homework and teach you skills for how to deal with distressing moments. The only real qualm I have with this is that they will challenge your defiance for if you don t do homework with, Was it a mindfulness, skill, or willfulness issue? even if it was just an issue of housing having an issue themselves. They will challenge you to answer even if you do not agree with it being your fault at all.My greatest problem with Victory Bay came when they transferred me. I had a bigger issue with an ED and was referred to an outside program. It took a week to send me there. But within that time, the case manager, Justin Coyle, who handled all issues with case management in mental health housing at Victory Bay, stopped responding to me through all forms of communication.Unluckily for me, Justin was the person who was tasked with keeping up with my work leave and renewing it on time. Well, I didn t know until 12/4/24, that on the day that I left (11/22/24), my paperwork was due for renewal on 11/22/24. Again, he knew about this for over a week, and was supposed to renew it before I left. I ended up sending in the paperwork late, because I found out, late(11/28/24), which resulted in my termination from my job, and my total loss of insurance. Thanks, Justin.Chyna, the housing supervisor, made a lot of promises to me before I even left there, one being that when I left there, if anything went wrong with my insurance or if something else went wrong, that I could return, no questions asked. Obviously, this did not occur.Since this happened, I m not one to jump on and immediately leave a bad review but I have tried numerous times to contact Victory Bay as a whole, i.e. supervisors, client experience, staff phones, case management, etc, and no one has picked up, I m assuming because they saw my phone number. I also tried to email a supervisor and text the case manager only to no avail.So, in summation:Pros: Good DBT Program, some good staff (Lead Tech: Amanda, and regular BHT Jay)Cons: Housing Supervisor (Chyna Saunders-Dennis), Dirty Bathrooms, poor management of client behaviors, bed bugs, roaches, spiders, threats from other clients (that they never did anything about), unhinged staff, poor case management (Justin Coyle), bad overall communication from the program

We are disappointed to hear you were dissatisfied with your experience. Client satisfaction and quality care is very important to us. We would appreciate the opportunity to make it right and ensure you have exactly what you need. Please call us at 561-245-3604 or email us your name, phone number, and brief description of your situation at feedback@harmonybaywellness.com. We greatly appreciate your feedback.

Timothy Williams Skalicky

3 weeks ago

Victory Bay is a great drug and alcohol treatment program. They have awesome staff and great house techs. The housing is beautiful. They provided all my necessities including great food. Which gave me a chance to focus on working on myself. I was able to get my life together and get sober. While I was there I learned how to identify my triggers. I learned coping skills and worked on relapse prevention. They also set me up with an aftercare plan and told me what I needed to do for housing after the program. I now have ten months sober ,and I graduated there program. I'm now in Oxford sober living working a full-time job. I bought and paid for a car with the money I saved while I was in there program. I was able to get my license back and become fully legal with Victory Bay's help. I literally came off skid row in L.A California. I was a street bum and an IV meth user and alcholic. They can help you get back to solid ground they are the foundation I started building my new life off of. Thank you VICTORY BAY!!!

We are so glad to hear about your positive experience! Thank you for your feedback and 5-star rating!

Christina Valeriano

They are very helpful and passionate about trying to get everyone back to their lives. Groups could use a little work but the BHTs Are wonderful the housing is amazing.

Your satisfaction is important to us. Please send us an email or call to discuss any shortcomings you may have experienced so we can be sure to correct them. Please call us at 561-245-3604 or email us your name, phone number, and brief description of your situation at feedback@harmonybaywellness.com. We greatly appreciate your feedback.

Taliya D

4 weeks ago

Wonderful client support , I was really in need of support , and was very much in distress , I feel much much better now , which prior was difficult to be able to feel better that fast . Thank you for this program and for the support

Response from the owner3 weeks ago

Thank you for taking the time to share your thoughts!

Lukas Rogers

1 month ago

Okay so I've been to a hand full of different PHPs and treatment places. Unfortunately I have lot of experiences with these kind of places. The issue is a lot of these places don't have anywhere near the the same accommodation that Victory Bay offers. This place is a great balance of giving support, knowledge and the opportunity to become independent under the healing process of addiction. They allow you to have family sessions, one on ones, EMDR and TMS treatment/therapist opportunities. On day one they assign you a case worker, this person can help you find a job, schedule appointments for doctors, help you apply to college, find you a nutrients and more.This program has a lot more freedoms than other places I've been in. That freedom really allows me to grow as a person without being held on a leach. The structure of the program is very appropriate and is willing to work with you if you have other responsibilities like court, employment or even being sick.The housing of Victory Bay is fair, I personally feel like all sober houses will have there ups and downs, however this place has been a better experience. There are techs who also watch over the house and give meds in the morning and nights. They are all very understanding and are willing to listen to you and help in anyway they can. The tech at the house also give you the opportunity to attend meetings every night. If you have a home group near by the houses they can drive you there or send you a lift to attend the meeting you want.All and all, this place is fantastic to begin or continue the journey of recovery. I cant recommend this treatment place enough! I am currently still in treatment here but I've been here for close to 9 months.

Response from the owner1 month ago

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