Vantage Point Clinic and Assessment Center

Eau Claire, Wisconsin

2005 Highland Avenue
Eau Claire, WI 54701

(715) 832-5454
3.1 (21 reviews)

About Vantage Point Clinic and Assessment Center

Vantage Point Clinic and Assessment Center, located in Eau Claire, Wisconsin is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intervention services.

Specialty rehab programs at Vantage Point Clinic and Assessment Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

heart-hands iconIntervention Services

If you are planning a drug intervention in Wisconsin, many rehab facilities offer professional intervention services to assist you. Having the expert insight of a trained intervention specialist can improve your chances of success when helping you plan and facilitate the intervention. This third-party involvement can provide the impartiality necessary for a productive conversation and appropriate guidance for next steps.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

lgbtq iconLGBTQ program

Shield icon Insurance

Our Policy: Vantage Point Clinic and Assessment Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

eye-movement iconEye Movement Desensitization and Reprocessing

Eye Movement Desensitization and Reprocessing (EMDR) helps you process and integrate traumatic memories using desensitization techniques that follow an eight phase protocol. The process reduces the emotional intensity of the traumatic memories and replaces negative beliefs with positive ones. This enhances your mental health and psychological resilience.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Phone icon Contact

Phone icon (715) 832-5454
Building icon

2005 Highland Avenue
Eau Claire, WI 54701

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Get Help Now - 608-856-5059
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Reviews

3.1 (21 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (20)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
0
Admissions Process
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Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
5

You have a lot of group programs where you can choose from at a reasonable price, along with a friendly and knowledgeable staff that will guide you. I explored the depths of my subconscious and realized so many things with them

Reviewed on 2/22/2019
Overall Experience
Date Submitted

Google Rating

Christian
2 months ago
1

I have been a patient for 3-4 different therapists here. the first was pretty focused on her eastern beliefs and spent about as much time talking as I did. the second and third were inexperienced and still getting their footing. I recently tried to schedule an appointment with the fourth, but due to missing the intake appointment they decided to cancel all the appointments I had booked out. This happened even though I had called the receptionist the morning of to reschedule the intake and ask if they could fit me in any opening sooner. I waited 2 weeks without receiving a call, went in this morning and got told the appointments were canceled despite my request.Sub-par for my expectations. It's nice that they hire Licensed Professional Councelors in training, but the only good experiences i have had here have been of my own making. I reccomend trying another place.

Response from the owner2 months ago
We're sorry that you did not have a good experience at our clinic. We strive to provide quality care and timely appointment scheduling at all times. I know we've connected offline already, but if there is anything we can do to help, please feel free to contact us at 715-832-5454.
Michael Carlson
8 months ago
1

I went here about 9 months ago after a mental health crisis. I was struggling at the time with the terminal illness of my then (now deceased) wife. I literally picked the place off a list at the hospital and they could get me in. After playing a game with which doctor was most suited to me and changing provider and appointment a couple of time. I arrived early and checked in. I have to say for a place that should be about connection and healing , that was not what I felt as I walked in. I felt like inconvenience. So I sat and waited . 20 minutes past my appointment time, some rando passes by , apparently my therapist and realizes what s going on and hurriedly gets down to what feels like a 1982 over stuffed disorganized rumpus room. Ewwww. It s like, don t they know that calm environments help calm people? Not professional. Not impressed. So he sits down. Distractedly listened to my concerns and sent me on my way with a hand out and sent me bill for the full hour. I would avoid this place if I were you. It s a mill. A grinder. I have complete comfort in saying this office made no impression on and not a person there made me feel cared about. . But, As long as they can bill it out. I didn t pay. And I m not paying. It went to collections. They can f78k off.

Child OfGod
1 year ago
1

I have had therapy on and off since the age of 5 and have experienced many therapists and psychiatrists. My experience at vantage point wasnt awful in any way but it was highly disorganized and lacks experience.The staff is kind but mostly too young and still "navigating" being a proper counsel.My sessions where always sit down, answer a few questions and silence.It was less interactive than any sessions i have had previously in life.I dont believe that a patient should sit in silence and be waited on to just freely spill their inner thoughts with no feedback or advocacy.Please consider this an issue as most people need a general back in forth in conversation to come to a resolution.I can easily sit at home and talk aloud to myself and be more integrated on a conclusion to help myself.Overall the staff is still kind and pleasant aside from these issues.

. l a ar e c la (HU YPUP)
1 year ago
5

Daniel Krajewski
1 year ago
4

Reference for counseling and more. Good staff and friends

Brock Vollmar
2 years ago
2

If you want to spill your guts to an intern who is about as as fresh as it gets, than this place is for you. I personally would like to have a professional give me life advice but apparently that isn't an option. I felt like I was telling my problems to a random friend and they were just writing stuff down. Not gonna happen again.

Courtney Sloan
2 years ago
1

Andy 13
2 years ago
5

I m a combat veteran and get free services from the VA, however I drive all the way from la crosse WI to receive care from vantage point, particularly with Leah Gray. She is by far the best therapist I have ever had & I have had 7 previous therapists! Leah returns calls pretty much within hours of me leaving private voicemails when I leave a message indicating I would like a call back. She is super knowledgeable and caring! All the staff, from the front desk to the billing area have taken care of me & have been too kind! I would definitely recommend Vantage Point to others.Thank you

Response from the owner2 years ago
Andy, we are truly grateful for these kind words and details about what you have found to be positive about working with a therapist at our clinic. Our therapists and support staff are so encouraged by positive reviews, and we can't wait to share your words with them. We are pleased that you're finding help with Leah Gray, and wish you all the best. Also, thank you for serving our country.
S V
3 years ago
1

Very disorganized intake dept. I have left two messages over 3 weeks on scheduling an appointment with a particular therapist and to see if they take my insurance...no call back. The website is nicely laid out and looks promising. When I called back and told the receptionist that I left 2 messages over 3 weeks, she transferred me to a manager and the manager said that particular therapist was not accepting any new patients but will ask her and see if she can squeeze me in, she said she d call me back. it has been two weeks and another no call back. Disappointing and very unprofessional. You put yourself out there as an organization to help people reach better places in their mental health...it seems some people working there do not take it seriously.

Response from the owner2 years ago
We truly apologize for this entire experience. As with many businesses these days, we are finding ourselves short-staffed and this can result -- from time to time -- with experiences like yours. We are working on it and appreciate your feedback, although it's hard to hear. We hope you'll give us another chance if you're still searching for a therapist to work with.
Allen Pierce
3 years ago
1

Response from the owner3 years ago
Hello, Mr. Pierce. It would be helpful if you explained what is concerning you about our clinic. If you were to leave at least some details, we would be more able to address your concerns. Feel free to call us at 715-832-5454 to discuss your situation so that we may be of assistance. Otherwise, we won't be able to do much to improve or to understand why you are leaving such a poor rating.
Haily Johnson
4 years ago
2

I have gone to this clinic for 4/5 years, and have seen 3 different therapists. The most recent one I had, was the reason I left the clinic.I don't doubt that he had good intentions, but I would find some of his comments inappropriate even if it were just a casual conversation with a friend.He frequently would interject personal stories that he sometimes admitted had nothing to do with what I was talking about- rather, about his own personal development.There were some traumas I wanted to work through with him, but he seemed to sympathize more with the antagonists in my life (especially young men, since he said he could "relate") than with me, so I never fully felt comfortable discussing what I had come to therapy for.I tried to adjust to his style for nearly a year, so I certainly tried to stay open minded. It is possible that part of the issue was that he did not understand what it is like to be a young woman- nor did his disposition indicate that he was seeking to understand.On one particular occasion, he asked if he could mention a story about something that happened in my life to a colleague, since he thought it may bring the potential for a "business opportunity". I consented, but looking back, that is relatively unprofessional, especially because I came in that day very upset.I felt disappointed in myself that I couldn't verbalize to him that I thought his behavior was unprofessional, and it sunk me deeper into the intial reason I have been seeking help.After finalizing my decision that this therapist was not working for me, I tried to switch therapists on several different occasions, but each time no one from intake was in the office. I understand that this is likely happenstance, but I was so exhausted trying to find quality care that I have since relocated elsewhere for therapy. I would encourage those I know to do the same.

Bryan Trippler
4 years ago
5

I had a billing discrepancy and I talked with Mary in the billing department. She was unbelievably patient and helpful. Despite my outburst she remained poised and helped me with what I called for. The customer/patient service was excellent and that alone is the reason I wrote this review.

Response from the owner2 years ago
Thank you for sharing these details about your experience with our employee Mary. We have always known that she does an excellent job, but it's always appreciated to hear it from others. We are grateful!
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