Valley Community Services Board

85 Sangers Lane
Staunton VA, 24401

Valley Community Services Board VA 24401

About Valley Community Services Board

Valley Community Services Board in Staunton, Virginia, provides recovery services for youth and adults. This includes counseling and treatment for substance abuse in those same age groups. They offer outpatient (OP) care and support to parents and family members who are impacted by their loved ones' substance use disorder. Care begins with an evaluation that forms the foundation of their customized treatment program.

Outpatient services are provided to adults and adolescents in individual, group, and family therapy settings. Evidence based treatments focus on addiction, developing healthy coping strategies, learning how to express your feelings, and recognizing relapse warning signs. Family participation is expected to improve the rate of long-term sobriety and sustainable recovery.

More intensive (IOP) treatment is available when you need intense assistance. This includes a structured 12 week program that includes urine and drug screening, breath analyzers, and Drug Court services.

The traditional outpatient program frequency intensity. It depends on your customized approach to treatment. Interactive journaling, coping skills, relationships, and social support are all part of the program.

You also have access to case management, which is beneficial for adults who have substance use disorders and co-occurring mental health conditions. A caseworker is assigned to your case and they help identify needed services for housing and medical care.

Your ability to function in the community is assessed and you are linked to community resources who can continue your support. They accept insurance from many major providers. They also help those who are uninsured or maybe covered by Medicaid. They offer information to help you apply for Medicaid and provide some financial assistance when you qualify.

Latest Reviews

Mary
1 month ago on Google
1
If I could give a negative star review I would. Noone at Valley community service board is trained to deal with trauma. This clinic is a danger to victims who are reaching out for help If you are seriously in need. Do not come here. They would rather commit you. Then help you.I believe this "medical" building is a scam. They are only open to charge your insurance.Riddle me this....what's the average number of people this company "voluntarily" commit monthly?
Response from the owner1 week ago
We are very sorry to hear this was your experience. We welcome you to reach out to our Compliance Department at 540 887-3200 to discuss your concerns further. Thank you.
Tyler Curry
2 months ago on Google
1
Never go here volunteerly and if you are court ordered good luck. Take the day off work your not going back or showing up late. Smartest thing to do is be first and be patient. If your lucky you might finish in a day. Can't pay bill on spot have to wait like 2mths to get a bill.fyi
Response from the owner1 month ago
We are so sorry to hear this was your experience. We welcome you to reach out to our Compliance Department at 540 887-3200 to discuss your concerns further.
Conor Clark
9 months ago on Google
3
The people who work here are all exceedingly kind if a tad overworked. Unfortunately, If you don't follow every step to the T it's open enrollment for you all over again. This can leave an enormous care gap and is a deep flaw in their system that has affected me multiple times. The system they have put in place here is cold and doesn't award many favors, likely from the sheer ammount of people who use the service but they do their best with it. VCSB is an excellent resource for people in need

Location

Accepted Insurance

Valley Community Services Board works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients who are in early recovery, leaving detox, or experiencing a crisis often require the intensive treatment of an inpatient rehab facility. Clients in inpatient care receive robust clinical supervision, housing, and meals, allowing them to focus exclusively on their recovery while they stabilize. The primary treatment modalities used in most inpatient centers include extensive addiction counseling and recovery-focused life skills training. Many drug rehabs also offer holistic therapies, such as music, art, fitness, and experiential therapies.
intensive-outpatient iconIntensive Outpatient
Clients in an intensive outpatient rehab (IOP) benefit from robust support but often do not require the high-level supervision and round-the-clock clinical care provided in an inpatient setting. Clients engage in multiple therapeutic sessions weekly, with most programs requiring between nine and 20 treatment hours per week. Intensive outpatient rehabs provide a wide array of evidence-based services, including addiction counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.
12-step icon12-Step
Once involved in a 12 step recovery program, clients can commit to a model of life-long recovery rooted in spiritual growth and intensive peer support. 12 step meetings are anonymous, peer-led, free, and accessible day and night, year-round, in most communities. Self-selected sponsors provide one-on-one coaching as participants work through the steps of recovery. These steps are based on spiritual principles used to address the origins of the addiction and to encourage self-compassion, forgiveness, acceptance, and accountability.
medically-assisted-detox iconMedically Assisted Detox
Known as the first step of the addiction recovery process, medical detox is the removal of addictive drugs and alcohol from your body and helping manage physical withdrawal. Medically assisted detox takes place in an inpatient setting where you will be closely monitored by a team of medical professionals to ensure your maximum health and safety. Medications like Suboxone or Vivitrol may be administered if needed to alleviate any potential withdrawal symptoms. This process is typically at least partially covered by most insurance plans.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

For those experiencing mental health challenges, including substance use disorder, dialectical behavior therapy in Virginia offers an evidence based method of treatment. This therapy teaches skills for emotional regulation and interpersonal relations so you can break free from negative patterns.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

The goal of nicotine replacement therapy is to reduce the discomfort of quitting cigarettes. It provides small doses of nicotine to curb cravings and withdrawal without exposing you to the other harmful chemicals found in cigarettes.

Amenities

  • car iconPrivate Transportation

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (540) 887-3200
Building icon

85 Sangers Lane
Staunton VA, 24401

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Peter Lee, PhD

Reviews of Valley Community Services Board

2.54/5 (25 reviews)
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Reviews

1

If you are looking for a good place for counseling, Valley Community Services is the worst place to go. Just absolutely awful counseling experience they are uneducated individuals and also they have been billing me weekly for a service that really does not work, I feel that ... Read More

Reviewed on 2/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (24 reviews)
Mary
1 month ago
1

If I could give a negative star review I would. Noone at Valley community service board is trained to deal with trauma. This clinic is a danger to victims who are reaching out for help If you are seriously in need. Do not come here. They would rather commit you. Then help you.I believe this "medical" building is a scam. They are only open to charge your insurance.Riddle me this....what's the average number of people this company "voluntarily" commit monthly?

Response from the owner1 month ago
We are very sorry to hear this was your experience. We welcome you to reach out to our Compliance Department at 540 887-3200 to discuss your concerns further. Thank you.
Tyler Curry
2 months ago
1

Never go here volunteerly and if you are court ordered good luck. Take the day off work your not going back or showing up late. Smartest thing to do is be first and be patient. If your lucky you might finish in a day. Can't pay bill on spot have to wait like 2mths to get a bill.fyi

Response from the owner2 months ago
We are so sorry to hear this was your experience. We welcome you to reach out to our Compliance Department at 540 887-3200 to discuss your concerns further.
Conor Clark
9 months ago
3

The people who work here are all exceedingly kind if a tad overworked. Unfortunately, If you don't follow every step to the T it's open enrollment for you all over again. This can leave an enormous care gap and is a deep flaw in their system that has affected me multiple times. The system they have put in place here is cold and doesn't award many favors, likely from the sheer ammount of people who use the service but they do their best with it. VCSB is an excellent resource for people in need

Joel Nickerson
9 months ago
5

Love my experience with EVERYONE, Ciara and Lindsey have helped me come a long way.

Isaac Butler
11 months ago
1

Den of thieves

J ET
1 year ago
5

So far my experience has been great. The manager and staff I worked with seem to care and helped us push forward trying to get a DD waiver.

Response from the owner1 year ago
Thank you for the great review. We are glad we were able to help you and that you had a great experience with Valley!
Nick
1 year ago
1

Had an incredible case manager but she left then I couldn t continue services I had specific details about my case I couldn t share with others

Southern Belle Reviews
1 year ago
1

Horrible place. Just horrible!

Response from the owner1 year ago
We are very sorry to hear this was your experience. We welcome you to reach out to our Compliance Department at 540 887-3200 to discuss your concerns further.
Chris Tortorice
1 year ago
1

The epitome of government overreach. They exist under the guise of "mental health services", but what they really are is an organization that flexes its muscles on children and families. Pure Evil.

Jackie King
2 years ago
2

I don t recommend VCAB at all. I ve been told what to do to get help, but wasn t given any resolution to actually get the help I needed. I m going out of state to get help; I give up on Valley Community Services Boars.They re more trouble than they re worth; and I ve wasted thousands of dollars with them.

Response from the owner2 years ago
We are so sorry to hear this was your experience. We welcome you to reach out to our Compliance Department at 540 887-3200 to discuss your concerns further.
Robert Tucker
2 years ago
5

Response from the owner2 years ago
Thank you for the awesome rating! We at Valley are dedicated and compassionate about helping others!
MothyNyx
2 years ago
5

A great team of individuals who really care about their clients.

Response from the owner1 year ago
Thank you for the awesome rating! We at Valley are dedicated and compassionate about helping others!
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