UPMC – 5th Avenue

3459 5th Avenue
Pittsburgh, PA 15213

UPMC Montefiore PA 15213

About UPMC – 5th Avenue

UPMC – 5th Avenue, located in Pittsburgh, Pennsylvania is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at UPMC – 5th Avenue include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

Rob Morrill
1 week ago on Google
3
The staff has been wonderful so far except for whoever makes up the food trays. My wife put in her for what she wanted and only got one of the things. Her diet got upgraded and not one person came to let her know or change her diet. Very unprofessional in my eyes. Of course we are talking about people who don't give a crap. Another good one, the wife has gotten an infection from a so called sterile pad and they aren't doing a damn thing about it. Her hands and feet are swelling pretty bad and like before they don't give a shit. Just collect insurance money and the hell with a life and well being. Money money money, that's all upmc cares about
Response from the owner1 week ago
Hi Rob, We care about your wife's health and providing the highest level of patient satisfaction. We d like to receive additional details about her experience at UPMC Montefiore in order to improve future experiences for patients. Please encourage her to fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
Denise Bufalini
2 months ago on Google
5
Response from the owner1 month ago
Hi Denise, Thank you for rating your experience at UPMC Montefiore and the quality of care you received during your visit. We greatly appreciate your feedback!
Anita Victorious
3 months ago on Google
5
I m on my way home from my August 1-2 day surgery & stay at Montefiore. The Doctors & Nurses ALL did their jobs SO well with kindness, respect and patience. They were all so helpful and thorough and made sure to ask if I needed anything every time. For having to do something that you wish you didn t have to, they helped us to get through it so much better! THANK YOU!
Response from the owner2 months ago
Hi Anita, Thank you for sharing your kind words about the doctors and nurses at UPMC Montefiore. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have a lovely day!

Location

Accepted Insurance

UPMC – 5th Avenue works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Contact Information

Phone icon (412) 647-2345
Building icon

3459 5th Avenue
Pittsburgh, PA 15213

Reviews of UPMC – 5th Avenue

3.9/5 (160 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (160 reviews)
Rob Morrill
1 week ago
3

The staff has been wonderful so far except for whoever makes up the food trays. My wife put in her for what she wanted and only got one of the things. Her diet got upgraded and not one person came to let her know or change her diet. Very unprofessional in my eyes. Of course we are talking about people who don't give a crap. Another good one, the wife has gotten an infection from a so called sterile pad and they aren't doing a damn thing about it. Her hands and feet are swelling pretty bad and like before they don't give a shit. Just collect insurance money and the hell with a life and well being. Money money money, that's all upmc cares about

Response from the owner1 week ago
Hi Rob, We care about your wife's health and providing the highest level of patient satisfaction. We d like to receive additional details about her experience at UPMC Montefiore in order to improve future experiences for patients. Please encourage her to fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
Denise Bufalini
2 months ago
5

Response from the owner2 months ago
Hi Denise, Thank you for rating your experience at UPMC Montefiore and the quality of care you received during your visit. We greatly appreciate your feedback!
Shannon Stoyer
3 months ago
1

Absolutely worse hospital and nursing system ever. My mother was life flighted to presby icu who were Absolutely wonderful but as soon as they got her stable enough to leave the icu and come to this hell hole the nurse neglected her horribly to the point she passed away. I wouldn't take a broke bike to this place 10th floor east wing should be completely restarted they have zero empathy or regrets for what they did. I advise anyone who loves their family to never let them be admitted here.

Response from the owner3 months ago
Hi Shannon, We d like to receive additional details about your mother's experience at UPMC Montefiore in order to address your concerns and to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback so a patient representative can get in touch with you. Thank you in advance for providing us with valuable feedback!
J G
3 months ago
1

I am writing this review late but has pryed on my mind for a lot of years. This hospital so horrible I would not take my dog there. We left Henry Ford Hospital for UPMC Montefiore because it was rate good for my dad's cancer BILE DUCT CANCER instead of telling him that his cancer had progressed and spread to his liver or even give chemo/radiation. They resected his liver at cost of over $100,000 for money. The nurses were rude and doctors especially Dr. James Marsh tells my dad when my mom was staying there your going to die . What a sick evil physicians and your there to preserve life. Obviously not the line of patient care he should not even practice medicine. A medical professional telling mom he was going to die. Who needs this when we are trying to save my dad. We brought him there for better care and received unprofessional, incentive and lack of empathy while a patient at UPMC Montefore. All I can say is that the hospital from all the current reviews that are 3 or less has not change since my father's visit back in 2009

Response from the owner3 months ago
Hi J, We d like to receive additional details about your dad's experience at UPMC Montefiore in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
Jen Sowers
3 months ago
1

Response from the owner3 months ago
Hi Jen, We care about your health and providing you with the highest level of patient satisfaction. It seems like your visit at UPMC Montefiore didn t meet your expectations based on your low rating. Please contact us by filling out the brief form found at UPMC.com/Feedback to share more about your recent experience with a patient representative. Thank you in advance for providing us with valuable feedback!
Anita Victorious
3 months ago
5

I m on my way home from my August 1-2 day surgery & stay at Montefiore. The Doctors & Nurses ALL did their jobs SO well with kindness, respect and patience. They were all so helpful and thorough and made sure to ask if I needed anything every time. For having to do something that you wish you didn t have to, they helped us to get through it so much better! THANK YOU!

Response from the owner3 months ago
Hi Anita, Thank you for sharing your kind words about the doctors and nurses at UPMC Montefiore. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have a lovely day!
B Ford (Queenie)
4 months ago
5

My husband has been in and out of this hospital many times because he has Crone's Disease. He has had multiple surgeries and is scheduled to come back for another one soon. Everyone has been wonderful. I only had a problem with one nurse but she will not ruin my day because she don't matter to me. Thank you to all the doctors , nurses and staff for all that you do

Response from the owner4 months ago
Hi B, We appreciate you taking the time to share about you and your husband's experience with UPMC Montefiore. Your feedback is very important to us and valuable to other patients looking for high-quality care. We hope you have a wonderful day!
J P
5 months ago
1

Transplant patient here; I m in need of a biopsy which is done on their short stay unit 7 west, in years prior a biopsy was easy to schedule and I was able to get in within two days. I let my team know of 4 separate days I had availability none of which they could accommodate. When I asked why they were unable to schedule me when in the past (I ve had more than 4 biopsies here) there was no issue getting in for a biopsy it was confirmed that they are short staffed and only able to do one biopsy per day (in the past I have seen 4 or more people per day getting biopsies with me). I asked what the nurse patient ratio would be because I have concerns about the care I will receive but that question was not answered. I can only assume that because UPMC is the lowest paying healthcare system in Pittsburgh that nurses are refusing to accept these pitiful wages and now the patients are suffering. I ll seriously be considering transferring my transplant care to AGH.

Response from the owner5 months ago
Hi J, We care about your health and providing the highest level of patient satisfaction. We d like to receive additional details about your experience with UPMC Montefiore in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
Matthew Worley
5 months ago
5

Great staff

Response from the owner5 months ago
Hi Matthew, Thank you for sharing your kind words about the staff at UPMC Montefiore. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have an awesome day!
Alma Macchiaroli
7 months ago
5

Words cannot express the quality of service at UPMC Montefiore. My mother was hospitalized after surgery on 4-1-24. I was at the hospital on 4-4-24 on the 10th floor room N1063. Upon arrival we were greeted by Susie at the front desk, she was pleasant and even offered us coffee. When we entered the room, Tracey (Nursing Student) was changing out her bed. Her level of attentiveness and empathy was top notch . I was thoroughly impressed with the level of service. Lucy was also amazing and very attentive. Coming from California, I would have to say UPMC is the best with regard to customer service. I highly recommend UPMC Montefiore for any type of service , truly amazing.

Response from the owner6 months ago
Hi Alma, Thank you for sharing your kind words about the hospitality and staff at UPMC Montefiore. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have an amazing day!
Rhonda G. Bierer
7 months ago
5

I had a great team of doctors, my surgeon was excellent, nurses, LPN's, aids, PT therapists, nutritionist. They attended to my needs professionally and with care. Thank you all so much.

Response from the owner7 months ago
Hi Rhonda, Thank you for sharing your kind words about the doctors, nurses, and staff at UPMC Montefiore. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have a lovely day!
Eric C. Little Feather White
7 months ago
5

Response from the owner7 months ago
Hi Eric, Thank you for rating your experience at UPMC Montefiore and the quality of care you received during your visit. We greatly appreciate your feedback!
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