University of Maryland Medical Center

22 S Greene St
Baltimore, MD 21201

University of Maryland Medical Center - South Greene Street MD 21201

About University of Maryland Medical Center

The University of Maryland Medical Center, on South Green Street in Baltimore, MD, offers behavioral health and substance abuse programs that are designed to help people with addiction.

The behavioral health program tackles a spectrum of mental health disorders such as depression, stress, bipolar disease and schizophrenia. They provide therapy, medication management and maintenance owners with their specialists offering mental health professionals. They aims to give patients the resources to take control over their lives, arming them with whatever coping mechanisms they need.

The Center offers a comprehensive substance abuse treatment program in addition to their behavioral health services. This program was created to aid people currently suffering from addiction with scientific evidence based treatments. The ultimate goal of the program is to facilitate recovery using individual and group therapy while also incorporating a plan for relapse prevention. Not only does their treatment approach address the physical side of addiction but also the psychological, meaning patients are treated as whole persons.

Patients can continue on their journey of recovery and get the support they need in an outpatient setting, which enables them to focus on other things at the same time. Staff also work closely with patients to develop personalized treatment plans that support long term recovery and offer ongoing support for relapse prevention.

Latest Reviews

Silvia Silva
1 week ago on Google
5
Response from the owner1 week ago
Dear Silvia, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a positive experience at the University of Maryland Medical Center. Your feedback is greatly appreciated and encourages our team to continue providing excellent care. If you ever need anything in the future, please don't hesitate to reach out.
Sylvia Evans
2 weeks ago on Google
1
I am very upset and disappointed with the emergency ward. I have been sitting here from 10/25/2024 at 4:45pm to 10/26/2024 as the time is 5:30am with my mother about a high blood pressure due to the reason why we are here. Her blood pressure is 214/103, and that's high, but I don't know why we have been sitting here for so long without any assistance since they said it's so serious. My mother is a elderly person. I thought by bringing her here because it's closer in the area where she resides, but I never thought we would be here this long for elderly person who has high blood pressure. The young lady who sits at the front desk. She said to me there are 4 people headed of her, and that was around 12 midnight, and now it's 5am.She said it's 3 people headed of her, and they are waiting in a room because they are saying my mother have to stay since her blood pressure is too high. They already took her vitals like her blood, the urine, and the kge. What's the reason for this, and for us, just sit here and look like we are just wasting our time. My mother had a doctors appointment at 9:20 am with her doctor on Friday, 10/25/2024. When her doctor decided to take her blood pressure they became alarm to the 201/103 so they decided to do it again it said its 201/106 and that's too high for a elderly person at a age of 79 years old. Her doctor said she needs to go to the emergency room to be omitted right away. So I decided to tell my mother we are going to the Unversity of Maryland Medical Center since it's kinda new. I am very hot and disappointed in how this hospital handle a elderly person with blood pressure so high. Oh, and by the way. I have met so many patients with serious issues but have not been seen at all. They are really sick, just like my mother. And!!! If you ask me and what I am seeing . It's showing me that this hospital doesn't care about anyone one with health issues or they concerns. Tell me what's the point of having an emergency room if you don't acknowledge the situation. There's no communication at all to say hey it's going to be a while or something."" It's just doesn't sit right with me how this hospital treats elderly people who are in serious bad shape and for my mother. It's unbelievable. Please ... do better for the people. We are hurting and tired. We just need some help and keep it moving, but we can't. I have noticed that you all good with asking for IDs and insurance cards information but haven't did anything to assist with the issue but to say have a sit in the waiting area and wait to hear your name and which it doesn't happen. You just sit there and watch all the security guard in a circle laughing and looking confused and don't know what to do. Now, it's 6am. This is ridiculous. But you know what? I started to head to George Town Unversity Hospital, but I said nah.. let's give the Unversity Maryland Medical Center a chance. I am so mad with myself I didn't do my reach before bringing my mother to this hospital. Like I said.... PLEASE DO BETTER FOR OUR PEOPLE . We have health insurance for a reason and not to be treated this way. Health insurance costs when it's taking out of check every 2 weeks. You see why people don't like going to the hospital because we get treated to just sit in the waiting room for 12 or 15 hours without seeing a doctor. It's shame, and that's why you get one
Response from the owner1 week ago
Hi Sylvia Evans, We're sorry you and your mother had to deal with a longer wait when visiting our ER and appreciate you letting us know. Please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so we can learn more about what happened and improve for the future.
Tata Johnson
2 weeks ago on Google
1
Their emergency room is a very lousy one. No empathy. I went to see my sister in the trauma section of the hospital & I experienced a very serious lower back pain. I was in the emergency room around 5:30pm with excruciating pain I was even crying. But thoes people let me sat on my but for over 5 to 6 hours I was in serious pain they didn't even offer to put me on one of their beds instead when I complained one of the Nurses said she could not take the pain away from me. I will never go to that place. For all those hours I was sitting their they never let me see a doctor they just gave my Ibuprofen, Tylenol & muscle reader which didn't work because uptill now the pain is still the same. I prefer Howard Community General Hospital (John's Hopkins).
Response from the owner1 week ago
Hi Tata Johnson, Thank you for letting us know about your visit. We apologize that this was your experience with us and would like to learn more about what happened, if you are willing. Please contact us at 410-328-8777 and leave a message for a patient advocate to call you back so we can better serve our patients and community.

Location

Accepted Insurance

University of Maryland Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

CareFirst
ChoiceCare
Geisinger
Integrated Health Plan
Johns Hopkins Health Plans (JHHP)

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients who are leaving inpatient rehab often choose to transition into an intensive outpatient program (IOP) to receive high-level support as they reintegrate into their home, workplace, and community. Intensive outpatient rehab also benefits those at risk of relapse. Clients typically participate in nine to 20 hours of treatment weekly, with modalities ranging from psychotherapy to addiction and recovery education. Many programs also provide medication assisted treatment (MAT) and complementary care, such as nutrition counseling, and acupuncture.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically partner with their case manager and care team to identify and access the services that best align with their recovery needs and goals. Rehab aftercare services are designed to evolve with clients' changing needs to promote their long-term sobriety. Care modalities are highly customized and may include a range of medical, mental health, and social service resources, including peer coaching, career counseling, and 12 step program induction.
medically-assisted-detox iconMedically Assisted Detox
Quitting drugs and alcohol on your own can cause uncomfortable and even dangerous side effects caused by the withdrawal process. In medically assisted detox, a team of licensed medical professionals will monitor your health, provide medication for potential withdrawal symptoms, and work to keep you safe and comfortable. Most people transition to an inpatient program or a maintenance program that uses medication assisted treatment (MAT).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive behavioral therapy in Maryland emphasizes your current life rather than what has happened in the past. Your therapist will help you develop methods to deal with current and future challenges so you can cope in healthy ways that don't involve substances.

During dialectical behavior therapy sessions, you'll review the challenges you faced the previous week and the feelings you experienced during those times. You and your therapist will engage in problem solving, discussing how you can handle those situations in the future for a better outcome. This involves keeping a diary throughout the week to track your emotions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four key principles guide motivational interviewing. These are empathy, self efficacy, rolling with resistance, and developing discrepancy. These techniques allow the client to examine their motivations for change, identify discrepancies in their current situation and future goals, and feel empowered to make changes to reach their goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills may be as simple as preparing a meal or as complex as interpersonal communication. They cover a broad range, encompassing the core skills you'll need for a successful long term recovery. Rehab in Maryland focuses on helping you develop or re learn these skills so you can live a healthy, independent life in recovery.

Engaging in recreational therapy during your addiction recovery provides you with a sense of accomplishment and joy. Art projects, physical fitness programs, and outdoor adventures help support your physical health, improve your mood, and build a supportive community that will help promote a sober lifestyle.

Amenities

  • private iconPrivate Setting

Contact Information

Phone icon (410) 328-8667
Building icon

22 S Greene St
Baltimore, MD 21201

Edited by:
Anna Spooner

Reviews of University of Maryland Medical Center

3/5 (578 reviews)
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Reviews

4

I firmly believe these people can pull off some miracles (I was one). A sweet thing they did was that they kept my family updated about my condition with. Fast and efficient staff. Now, any other hospitals seem terrible to me now

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Silvia Silva
1 week ago
5

Response from the owner1 week ago
Dear Silvia, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a positive experience at the University of Maryland Medical Center. Your feedback is greatly appreciated and encourages our team to continue providing excellent care. If you ever need anything in the future, please don't hesitate to reach out.
Sylvia Evans
2 weeks ago
1

I am very upset and disappointed with the emergency ward. I have been sitting here from 10/25/2024 at 4:45pm to 10/26/2024 as the time is 5:30am with my mother about a high blood pressure due to the reason why we are here. Her blood pressure is 214/103, and that's high, but I don't know why we have been sitting here for so long without any assistance since they said it's so serious. My mother is a elderly person. I thought by bringing her here because it's closer in the area where she resides, but I never thought we would be here this long for elderly person who has high blood pressure. The young lady who sits at the front desk. She said to me there are 4 people headed of her, and that was around 12 midnight, and now it's 5am.She said it's 3 people headed of her, and they are waiting in a room because they are saying my mother have to stay since her blood pressure is too high. They already took her vitals like her blood, the urine, and the kge. What's the reason for this, and for us, just sit here and look like we are just wasting our time. My mother had a doctors appointment at 9:20 am with her doctor on Friday, 10/25/2024. When her doctor decided to take her blood pressure they became alarm to the 201/103 so they decided to do it again it said its 201/106 and that's too high for a elderly person at a age of 79 years old. Her doctor said she needs to go to the emergency room to be omitted right away. So I decided to tell my mother we are going to the Unversity of Maryland Medical Center since it's kinda new. I am very hot and disappointed in how this hospital handle a elderly person with blood pressure so high. Oh, and by the way. I have met so many patients with serious issues but have not been seen at all. They are really sick, just like my mother. And!!! If you ask me and what I am seeing . It's showing me that this hospital doesn't care about anyone one with health issues or they concerns. Tell me what's the point of having an emergency room if you don't acknowledge the situation. There's no communication at all to say hey it's going to be a while or something."" It's just doesn't sit right with me how this hospital treats elderly people who are in serious bad shape and for my mother. It's unbelievable. Please ... do better for the people. We are hurting and tired. We just need some help and keep it moving, but we can't. I have noticed that you all good with asking for IDs and insurance cards information but haven't did anything to assist with the issue but to say have a sit in the waiting area and wait to hear your name and which it doesn't happen. You just sit there and watch all the security guard in a circle laughing and looking confused and don't know what to do. Now, it's 6am. This is ridiculous. But you know what? I started to head to George Town Unversity Hospital, but I said nah.. let's give the Unversity Maryland Medical Center a chance. I am so mad with myself I didn't do my reach before bringing my mother to this hospital. Like I said.... PLEASE DO BETTER FOR OUR PEOPLE . We have health insurance for a reason and not to be treated this way. Health insurance costs when it's taking out of check every 2 weeks. You see why people don't like going to the hospital because we get treated to just sit in the waiting room for 12 or 15 hours without seeing a doctor. It's shame, and that's why you get one

Response from the owner2 weeks ago
Hi Sylvia Evans, We're sorry you and your mother had to deal with a longer wait when visiting our ER and appreciate you letting us know. Please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so we can learn more about what happened and improve for the future.
Tata Johnson
2 weeks ago
1

Their emergency room is a very lousy one. No empathy. I went to see my sister in the trauma section of the hospital & I experienced a very serious lower back pain. I was in the emergency room around 5:30pm with excruciating pain I was even crying. But thoes people let me sat on my but for over 5 to 6 hours I was in serious pain they didn't even offer to put me on one of their beds instead when I complained one of the Nurses said she could not take the pain away from me. I will never go to that place. For all those hours I was sitting their they never let me see a doctor they just gave my Ibuprofen, Tylenol & muscle reader which didn't work because uptill now the pain is still the same. I prefer Howard Community General Hospital (John's Hopkins).

Response from the owner2 weeks ago
Hi Tata Johnson, Thank you for letting us know about your visit. We apologize that this was your experience with us and would like to learn more about what happened, if you are willing. Please contact us at 410-328-8777 and leave a message for a patient advocate to call you back so we can better serve our patients and community.
Kidimbu Nimbata
2 weeks ago
1

This is worst hospital for delivery. They will let your family to visit you. Stay away from this hospital. Especially the security guard, they are so mean to the patients and visitors.

Response from the owner2 weeks ago
Hi Kidimbu Nimbata, We're sorry you had a negative experience during your visit with us and appreciate you bringing it to our attention. We are always looking for ways to improve, so we would like to hear more about what happened. Please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so we can talk with you more.
MCF Vinny
2 weeks ago
1

Don t ever come here worst hospital experience I ever had came in for stomach pain was told I had Diverticulitis and would need surgery then they starved me for 3 days just to not have the surgery

Response from the owner2 weeks ago
Hi MCF Vinny, We're sorry to hear that we did not meet your expectations during your visit with us and appreciate you bringing it to our attention. Please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so we can learn more about what happened.
Ilene Fischler
1 month ago
2

The food in their cafeteria is really terrible. My husband was in the hospital for two days and was served horrible food that he couldn t eat. For dinner they provided turkey and green beans. The turkey was inedible, so dry you could choke on it. For lunch they served a tuna fish sandwich. It was also inedible and tasted like vinegar. He had nothing to eat.The day of surgery, we had to be at the hospital at 5:00am. We had planned on using valet parking. I drove and refuse to walk from a parking garage to the hospital in the dark. My husband went into the hospital without me. I waited for valet to open. The lady who gave out the valet tickets was 40 minutes late coming to work. What a pain that was!!! Really unacceptable!

Response from the owner1 month ago
Ilene Fischler, Thank you for taking the time to let us know about your husband's visit. We are very sorry to hear you had a negative experience with us and would like to try to address your concerns. Please contact us at 410-328-8777 and leave a message for a patient advocate who will call you back so we can learn how to better serve our patients.
Hogla Vallejo
1 month ago
5

First I thank God and then the University of Maryland to all its staff, doctors, nurses, wow, more than surprised by their attention, I even feel like crying when I remember it, they were so wonderful in my life, they had treated me like a Queen in a birth

Response from the owner1 month ago
That's wonderful, Hogla Vallejo! Thank you very much for sharing the experience you had during your visit! �Eso es maravilloso, Hogla Vallejo! �Muchas gracias por compartir la experiencia que tuvo durante su visita!
roma campanaro
1 month ago
1

Worst ever! Over 5 hours after being sent by two doctors that said time is of the essence . Literally sit and wait and wait and wait, no one to help, no one cares, absolutely awful experience. Worst worst worst! I would give zero stars if I could!

Response from the owner1 month ago
roma campanaro, We are very sorry you had this experience in our ER and understand your frustration. Please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so we can address your concerns.
Floydinit
1 month ago
5

My wife arrived there on 9/23/24 for a stroke and the surgical team was waiting for her arrival and removed two blood clots from her brain and was her old self the next day. I wish I knew the names of the crew that made that surgery such a success but I can't thank you enough for giving me my wife back you people are the best.Thanks so much.

Response from the owner1 month ago
Hi Floydinit, Thank you for taking the time to leave us such a kind review! We are so happy to hear about your wife's experience with us and will pass this along to the team.
valerie adapoyi
1 month ago
1

Response from the owner1 month ago
valerie adapoyi, We're sorry you had a negative experience with us and we would like to learn more so we can improve for the future. Please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so that we can discuss further.
amour
1 month ago
1

this hellish, demonic hospital deserves no accolades whatsoever. Places such as these convince me that the U.S and other 1st world countries still have a lot of advancement to do when it comes to Healthcare facilities and medical treatment.I was transferred from the ER into UMMC's child and adolescent psychiatric unit. For 8 days, I endured severe bullying, torture, neglect, assault, and vicious berating from workers and fellow patients. My needs were being ignored, in such a place where needs of the patients should be valued first and catered to. My head was slammed against the wall by another patient, while my one-on-one companion was sitting right next to me. It didn't stop there. You'd think with all the security and workers it couldn't happen a second time. Well, this hospital believes in 3rds time the charm. It happened the second time with a patient, and the third and last time with a worker. I was discharged with bruises and injuries all over my body. I entered there for help, and I received shame and hatred. It induced and convinced the suicidal thoughts I frequently had that they were true in their rationale.If your child is being taken to a hospital for suicidal ideation, let this place be the LAST option. The only okay thing here were the doctors, but the potential abuse they can leave with would override any treatment they receive from here.

Response from the owner1 month ago
Hi amour, We're sorry to hear you had a negative experience with us and appreciate you bringing it to our attention. We are always looking for ways to improve, so we would like to hear more about what happened during your stay. Please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so we can talk with you more.
Nasi & Mommi
1 month ago
2

One of the WORST hospital experiences/ER visits I have had in my life. Nurses at triage and front desk staff were so rude and showed no sympathy to people who are coming here to get HELP. Dr treated me as if I was unimportant. I was told I was waiting for x-ray results which was done at 2am. The Dr never came back to see me or even check that my x-ray results came back because she was treating actual critical patients . I was not discharged for another 4 hours and only because I ASKED if my results were back or when I d be discharged. Staff is rude and lazy is an understatement.

Response from the owner1 month ago
Thank you for letting us know about your visit to our ER. We apologize that this was your experience with us and would like to learn more about what happened, if you are willing. Please contact us at 410-328-8777and leave a message for a patient advocate to call you back so we can better serve our patients and community.
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